（通讯员 崔志远） 本次话术展演锤炼了员工在真实业务场景中化解客户疑虑、最终达成合作的能力，是该行深化客户经理队伍建设、推动业务高质量发展的又一有力举措。下 一步，该行将持续提升优化信贷服务水平，以更专业的技能、更优质的服务，为地方经济社会发展注入更强劲的金融动能。 为进一步提升客户经理专业素养和营销实战能力，锻造"懂业务、善营销、会议价"的金融服务尖兵，日前，利津农商银行举办"话术筑匠心 议价赢未来"话 术展演，11个小组同台竞技，上演了一场智慧与口才的精彩碰撞。 展演现场，各小组围绕"首贷""续贷""消费贷"等多个典型场景，用精炼的语言、真诚的态度和专业的分析，将枯燥的产品条款转化为客户听得懂、信得过的 价值方案，展开了生动逼真的角色扮演。经过激烈角逐，和惠分理处夺得展演第一名。 ...

Core Viewpoint - The Industrial and Commercial Bank of China (ICBC) Gansu Branch has rapidly mobilized resources and implemented emergency measures in response to severe flooding in Yuzhong County, demonstrating its commitment to providing financial support and services to affected areas [1][8]. Group 1: Emergency Response Actions - Following the flooding, ICBC Gansu Branch activated its emergency response plan, forming a leadership group involving provincial, municipal, and county-level officials to coordinate disaster relief efforts [1][4]. - The Yuzhong branch conducted thorough inspections of its facilities to ensure operational safety, including clearing drainage systems and checking the integrity of critical areas [4][6]. - The bank established a "green channel" for disaster relief funds, allocating 10 million yuan for immediate use in disaster response [4][6]. Group 2: Financial Services for Affected Customers - ICBC Yuzhong branch provided various financial services to disaster victims, including fee waivers for transactions and assistance with electronic banking [4][6]. - The bank proactively assessed the financial needs of small businesses and farmers, offering loan extensions, adjustments to repayment plans, and interest reductions [4][6]. - To enhance service availability, the branch extended operating hours and set up dedicated service windows for urgent financial needs related to disaster relief [6]. Group 3: Community Support and Engagement - ICBC Gansu Branch coordinated with local government to gather and distribute essential supplies such as drinking water and food to affected residents [7]. - The bank's financial service team actively participated in on-site relief efforts, donating essential goods to impacted communities [7][8]. - The overall response highlighted the bank's commitment to social responsibility and community support during crises [8].

Core Viewpoint - The implementation plan aims to enhance inclusive finance in China by optimizing the service system, strengthening credit support for small and micro enterprises, and improving the insurance framework to meet diverse financial needs of the public and the real economy [2][3]. Group 1: Inclusive Credit System - The plan encourages banks to maintain effective incremental credit supply to small and micro enterprises and to strengthen credit support for private enterprises [2][3]. - It emphasizes the importance of optimizing credit approval models, reducing reliance on collateral, and enhancing the use of data for small and micro enterprises to improve approval efficiency [3]. - The plan also highlights the need for banks to monitor the flow of loan funds to ensure they are used to support private enterprises and the real economy [3]. Group 2: Inclusive Insurance System - The plan calls for insurance companies to establish a specialized management system for inclusive insurance, including the creation of dedicated departments to oversee inclusive insurance initiatives [6]. - It aims to diversify the supply of inclusive insurance products, particularly in agriculture and for small and micro enterprises, by developing tailored insurance offerings [6]. - The plan encourages insurance companies to simplify underwriting processes and improve claims processing times to enhance service quality for underserved groups [6][7].

Core Viewpoint - The financing docking meeting held on May 28 emphasizes the importance of financial stability for economic vitality, highlighting the collaboration between government, enterprises, and financial institutions in promoting high-quality development in Xuchang [1]. Group 1: Financial Support for Economic Development - Xuchang has focused on five key areas: technology finance, green finance, inclusive finance, pension finance, and digital finance, which have provided strong financial support for economic and social development [3]. - The city has established 357 provincial-level innovation platforms and hosted the first Central Plains Electric Forum with participation from 13 academicians, enhancing collaboration with top universities and research institutions [3]. Group 2: Green Finance Initiatives - Xuchang aims to support the "dual carbon" goals and has been selected as a pilot city for national "waste-free city" construction, accelerating projects like the comprehensive logistics port [3][4]. Group 3: Inclusive Finance Landscape - The city has 460,000 market entities and over 140,000 enterprises, indicating a high demand for various loan types, including first loans, renewal loans, and credit loans, with expectations for improved financial service coverage and accessibility [4]. Group 4: Pension Finance Development - With 947,000 residents aged 60 and above, accounting for 21.6% of the population, there is a pressing need to enhance the pension finance product and service system to meet diverse and multi-level demands [4]. Group 5: Digital Finance Advancements - Xuchang is a pilot city for data factor market cultivation and ranks among the top 100 cities in digital economy, having established the first AI computing center based on domestic chip architecture and a pioneering edge cloud computing center [4].