Core Viewpoint - The 19th Huaxia Institutional Investor Annual Conference and Huaxia Financial (Insurance) Technology Forum was successfully held in Beijing, focusing on the theme of "Vitality and Resilience, Innovation and Empowerment" to explore future paths in response to contemporary challenges [2]. Group 1: Financial Technology in Insurance - Liang Xinxin, Deputy General Manager of Zhonghui Mutual Insurance, emphasized that technology is injecting new momentum into mutual insurance, transforming from "post-event compensation" to "pre-event intervention" through innovative products like "Hui Gan Bao" [2][5]. - The mutual insurance model is based on "mutual assistance," where similar risk groups share risks and benefits, aligning well with internet community concepts [3]. - Technology serves as a "community operator," enhancing member connection and operational optimization, while also improving trust and transparency through precise identification of risk groups and blockchain technology [3][4]. Group 2: Risk Management and Resilience - The company utilizes real-time data monitoring and risk warning systems to dynamically respond to risks, thereby enhancing resilience against potential threats [4]. - A dual system of "emotional support + substantial protection" is established through comprehensive health management services and interactive platforms [4]. Group 3: Expanding Insurance Services - Technology has redefined operational models and expanded the inclusive boundaries of insurance services, allowing for efficient coverage of segmented populations [5]. - Zhonghui Mutual Insurance has launched over 10 member mutual assistance projects, serving more than 2 million individuals across various demographics, including those with chronic illnesses and the elderly [5]. - The "Hui Gan Bao" product has been included in national research projects and pilot programs, demonstrating its innovative approach to health management [5]. Group 4: Member Services and Customer Experience - The company has upgraded its customer service solutions through technology, achieving a 97% online reporting rate and a 99% case closure rate within one day, showcasing high efficiency in claims processing [6]. - The "Smart + Mutual Assistance" dual-driven model has proven effective in enhancing innovation in protection services [6]. - The ultimate goal of financial technology is to serve public welfare, allowing members to participate in product optimization through feedback and governance mechanisms, fostering a "co-construction, co-governance, and sharing" ecosystem [6].

Core Viewpoint - The company, Zhonghui Mutual Insurance, has demonstrated significant growth and profitability through its unique mutual insurance model, aligning with national health strategies and promoting inclusive finance [1][2]. Business Performance - As of the third quarter of 2025, Zhonghui Mutual Insurance achieved a premium income of 358,169.89 million yuan, reflecting steady growth and a strong alignment with market demands [2]. - The company exhibits a three-dimensional positive trend characterized by stable premiums, robust profitability, and quality optimization [2]. Growth Drivers - The growth is driven by a dual strategy of underwriting and investment, focusing on the health insurance segment and developing specialized products for patients with pre-existing conditions [3]. - The company has launched over 100 exclusive products targeting specific health issues, filling significant market gaps [3]. Digital Transformation - Zhonghui Mutual has advanced its digital operations by implementing various projects such as data warehouses and AI-driven platforms, enhancing service efficiency and customer experience [4]. - The company has achieved a nearly 95% online reporting rate and a 99% case closure rate within one day, significantly improving claims processing [4]. Policy Response - The company is actively responding to regulatory initiatives aimed at enhancing health insurance services, particularly for patients with chronic conditions [4][5]. - As of September 30, 2025, health insurance accounted for over 96.3% of the company's premium income, demonstrating its commitment to being a true health insurance provider [5]. Product Development - Zhonghui Mutual has developed a comprehensive range of insurance products for chronic kidney disease patients, addressing significant coverage gaps in the market [5][6]. - The company has also introduced innovative health management services that improve patient outcomes and reduce healthcare costs [6][7]. Ecosystem Approach - The company has created a holistic ecosystem for chronic disease management, integrating insurance coverage with healthcare services to enhance patient care [7]. - Zhonghui Mutual's initiatives in liver disease insurance further exemplify its commitment to comprehensive health management and patient support [7]. Mechanism Advantages - The mutual insurance model provides a sustainable framework for inclusive finance, focusing on the needs of specific groups such as the elderly and chronic disease patients [8][9]. - The company has established a governance structure that allows member participation in decision-making, enhancing service quality and member satisfaction [9]. Future Outlook - With the ongoing implementation of inclusive insurance policies and the "Healthy China" strategy, Zhonghui Mutual aims to continue its path of inclusive development and create more value for its members [9].

Core Viewpoint - The report highlights the steady growth and high-quality development of Zhonghui Mutual Insurance, showcasing its strong performance in the health insurance sector and its commitment to serving the public through mutual insurance mechanisms [1][7]. Group 1: Financial Performance - In 2024, Zhonghui Mutual Insurance achieved a total premium income of 308.481 million yuan, with health insurance premiums accounting for 296.601 million yuan, representing over 96% of total premiums [1][7]. - The comprehensive solvency adequacy ratio stood at 226.81%, indicating a strong financial position and ability to meet obligations [1][8]. - The company has reported three consecutive years of profitability, demonstrating a sustainable growth trajectory [7]. Group 2: Business Strategy and Market Position - Zhonghui Mutual focuses on short-term health insurance, particularly in areas such as major medical insurance and critical illness insurance, establishing a competitive edge in the market [2][3]. - The company has launched over 30 products targeting specific health conditions, such as chronic diseases, which have received positive market feedback [2][3]. - The member base exceeded 3.62 million by the end of 2024, with over 10 mutual assistance projects in operation, covering more than one million individuals [1][3]. Group 3: Technological Innovation and Service Enhancement - The company has significantly increased its technology investment by 210% year-on-year, with nearly 50% of its workforce in technical roles, enhancing service efficiency and quality [5][7]. - Zhonghui Mutual has developed an integrated risk control platform, "Zhihui Claims," which utilizes machine learning and big data algorithms to improve claims processing efficiency, achieving a 92.3% online claim rate [5][8]. - The company has implemented user-friendly features for elderly clients, including large print interfaces and voice navigation, to enhance accessibility [6]. Group 4: Social Impact and Community Engagement - Zhonghui Mutual has actively engaged in providing insurance solutions for vulnerable groups, including new citizens and workers in flexible employment, with over 200,000 participants in the "Shenzhen Zhonghui Bao" project [5]. - The company has tailored its products to meet the needs of specific demographics, such as the elderly and those with chronic illnesses, thereby addressing gaps in the insurance market [4][5]. - The mutual insurance model has been positioned as a means to enhance social welfare and contribute to national strategies like rural revitalization and common prosperity [3][7].