Core Viewpoint - The recent incident regarding Tencent Video accounts facing potential bans due to exceeding device login limits has sparked widespread attention and discussion among users [1][3]. Group 1: Account Restrictions - Tencent Video VIP accounts are limited to a maximum of 3 devices for login, while SVIP accounts can use up to 8 devices, with specific restrictions on simultaneous usage [5]. - Exceeding the device limit triggers a security protection period, which increases in duration with each subsequent violation, potentially leading to a complete account ban after 6 violations [4][5]. Group 2: Industry Context - Other video platforms, such as iQIYI, also impose similar device login restrictions, indicating a broader industry trend aimed at preventing account sharing and piracy [8]. - The prevalence of black market activities, including account sharing and piracy, has prompted platforms to implement stricter security measures to protect their services [11]. Group 3: Consumer Rights and Legal Perspectives - Legal experts have raised concerns about the clarity of the device limit rules and the adequacy of user notifications regarding penalties for exceeding limits, suggesting that platforms may not fully meet their obligations to inform consumers [12]. - The lack of clear communication about the criteria for device limits and the corresponding penalties could impact consumer rights and fair trading conditions [12].

Core Viewpoint - Tencent Video has implemented strict account security measures to prevent unauthorized access and protect user rights, leading to a recent incident where a VIP account was banned for 7 days due to exceeding device login limits [1]. Group 1: Tencent Video Account Security Measures - Tencent Video VIP accounts can be logged in on a maximum of 3 devices, with only 1 device allowed for simultaneous use; SVIP accounts can be logged in on up to 8 devices, with 3 devices allowed for simultaneous use [1][11]. - Exceeding these limits results in the account entering a security protection period, which can lead to longer bans with repeated violations, potentially culminating in a permanent ban after the sixth violation [1][11]. - The platform's measures aim to combat rampant issues in the industry, such as piracy and account sharing, which are considered common practices [1]. Group 2: Industry Comparison - In comparison, iQIYI's Golden VIP membership allows for simultaneous playback on only 1 device, while permitting login on up to 5 devices; any violations of these terms can lead to account penalties, which are the responsibility of the account holder [2].

Core Points - Tencent Video has a device limit for its VIP accounts, allowing a maximum of 3 devices to log in, with only 1 device permitted to stream simultaneously [4][6] - SVIP members can log in on up to 8 devices and stream on 3 devices simultaneously, while Family Card members can log in on 10 devices and stream on 4 devices simultaneously [5][6] - If a user's account exceeds the device limit, it enters a security protection period, during which the account is temporarily suspended for 7 days [1][7] Device Management Rules - The account security protection rules state that exceeding the device limit will result in a protection period to safeguard account security and member rights [6][7] - Users can restore access after the protection period ends or manually restore it using two opportunities, which include phone verification and removing excess devices [6][7] User Reactions - Users have expressed concerns about the fairness of the account suspension policy, particularly regarding the lack of refunds during the protection period [7] - A source close to Tencent Video indicated that the platform's measures are aimed at combating rampant piracy and account sharing in the industry, which is a common practice [7][8]

Core Viewpoint - The recent incident regarding "Tencent Video VIP account being suspended for 7 days due to exceeding device limits" has sparked widespread attention and discussion among users, highlighting the tension between account security measures and user experience [1][9]. Device Limitations and Membership Types - Tencent Video VIP accounts allow a maximum of 3 devices for cumulative playback, with only 1 device allowed for simultaneous playback. In contrast, SVIP accounts can support 8 devices for cumulative playback and 3 devices for simultaneous playback. Family card memberships allow for 10 devices with 4 devices able to play simultaneously [5][7]. - Users exceeding the device limit will trigger an account protection period, during which the account will be temporarily suspended to safeguard user rights and account security [6][9]. Account Protection Mechanism - When an account enters the protection period, users have four recovery options: waiting for the protection period to end, manually restoring the account (with two opportunities), or upgrading to SVIP or family card memberships to unlock additional privileges [6][8]. - The protection period for the account in question lasted from October 7 to October 14, 2025, during which the user was unable to access their account due to exceeding the device limit [2][8]. Industry Context and User Reactions - The enforcement of device limits has led to significant user backlash, with many expressing understanding of the need for security but questioning the fairness of the suspension and the lack of refunds for the service during the downtime [9][12]. - Tencent's rationale for these measures is to combat rampant black market activities, including piracy and account sharing, which reportedly result in over 20 billion yuan in losses annually for the television industry alone [10][12]. Balancing Copyright Protection and User Experience - The incident underscores the ongoing challenge for streaming platforms like Tencent Video in balancing copyright protection with user experience. Industry experts suggest that optimizing the execution of these rules to minimize negative impacts on legitimate users is crucial for the sustainable development of the industry [12].

Core Points - Tencent Video has implemented a device limit for its VIP accounts, allowing a maximum of 3 devices to log in and 1 device to stream simultaneously, which aims to combat piracy and account sharing in the industry [1][2] - A user reported being banned for 7 days due to exceeding the device limit, highlighting the enforcement of account security measures [1] - The account protection period is a common industry practice to prevent abuse, and users are notified when they approach the device limit [1][3] Summary by Category Account Security Measures - Tencent Video's VIP accounts can log in on a maximum of 3 devices and stream on 1 device at a time, while SVIP accounts can log in on up to 8 devices and stream on 3 devices simultaneously [1][2] - If a user exceeds the device limit, their account enters a security protection period, which lasts for 7 days in this case, indicating a significant enforcement of account security [1] User Experience - Users can recover their accounts during the protection period through various methods, including waiting for the period to end, manually restoring the account (limited to 2 attempts), or upgrading to SVIP for more device access [1][2] - The platform encourages users to manage their devices effectively to avoid triggering the protection measures [2][3]

Core Points - Tencent Video has implemented a security protection period for VIP accounts that exceed the device login limit, which is set at a maximum of 3 devices for VIP accounts and 8 devices for SVIP accounts [1] - A user reported being banned for 7 days after logging in on 4 devices, which triggered the account's security protection period [1] - The industry faces significant issues with black and gray market activities, including piracy and account sharing, prompting platforms to enforce these security measures [1] Company Policies - Tencent Video's account protection rules state that VIP accounts can stream on 1 device simultaneously and log in on up to 3 devices cumulatively, while SVIP accounts can stream on 3 devices simultaneously and log in on up to 8 devices cumulatively [1] - If a user's account exceeds the allowed limits, it enters a security protection period, which can last for 7 days, a relatively long duration for such bans [1] Recovery Options - After entering the security protection period, users have several recovery options, including waiting for the period to end, manually restoring the account (with 2 chances per user), or upgrading to SVIP status to allow usage on up to 10 devices [1]