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从“最后一公里”到“最近一次办”
Sou Hu Cai Jing· 2025-11-04 23:12
Core Insights - The bank positions itself as a "convenience store" for local residents, providing a wide range of financial services and integrating with local governance to enhance accessibility [1][2] Group 1: Financial Services Expansion - As of August this year, the bank has established 139 physical service outlets across the city, achieving "full coverage" in rural areas, with 68 located in agricultural regions [1] - The bank has set up 166 financial convenience service points and 45 benchmark demonstration service points, ensuring that villagers can handle financial transactions within a 15-minute walk [1] - The bank has partnered with village committees and merchants to create inclusive financial service points, allowing villagers to manage social security payments and basic banking services without leaving their villages [1] Group 2: Government Services Integration - The bank has relocated government service windows into its branches, establishing 77 comprehensive service points for social security, medical insurance, and administrative services across major townships [2] - These service points can handle 71 types of social security services, 21 types of medical insurance services, and 140 types of administrative services, facilitating a one-stop service for the public [2] - As of August, these points have processed over 120,000 administrative transactions, serving more than 80,000 residents, effectively transforming "the most runs once" into "the nearest run once" [2] Group 3: Social Responsibility Initiatives - The bank has created "labor stations" to assist the unemployed, providing free job placement, policy consultation, and skills training, helping over 2,000 individuals find local employment [3] - The bank has donated 1.43 million yuan to support 2,500 rural students and left-behind children, with 196 students successfully entering their desired universities [3] - The bank plays a significant role in rural revitalization, processing an average of 8.12 million agricultural business transactions annually and directly serving 400,000 farming households [3] - Collaborating with local tourism businesses, the bank has attracted over 12,000 visitors, generating ticket sales exceeding 600,000 yuan, thereby stimulating the rural tourism economy [3]
镇原县市场监管局“零距离”体验“沉浸式”服务 助推营商环境再优化
Zhong Guo Shi Pin Wang· 2025-09-02 03:11
Group 1 - The core idea of the articles is the initiative by the Zhenyuan County Market Supervision Administration to enhance the business environment and improve government service efficiency through leadership engagement in frontline processes [1][2] - The main leaders of the administration have actively participated in the "walk the process" initiative, experiencing various high-frequency service procedures such as business license applications and food approvals, leading to the identification and rectification of issues [1] - The administration has implemented a "one-stop" service model where team leaders take turns working at service windows, directly handling business and resolving inquiries, achieving a closed-loop management process [2] Group 2 - The administration has introduced three key measures based on the issues identified during the leadership activities: the separation of review and processing, enhanced remote guidance for applications, and comprehensive training for service personnel [2] - Since the implementation of these initiatives, the average processing time for business registrations and food-related approvals has been reduced by over 30%, significantly increasing public satisfaction [2] - The Zhenyuan County Market Supervision Administration plans to continue regular "walk the process" and "sit at the window" activities to further improve service quality and establish a more market-oriented and efficient business environment [2]