Workflow
饿了么外卖平台
icon
Search documents
饿了么将逐步取消超时扣款处罚
第一财经· 2025-09-10 13:36
会上,11名协商代表来自北京、上海、江苏、浙江、山东、湖北、湖南、四川、广东等9省(市), 其中,一线网约配送员10人,包含众包骑手3人,专送骑手7人(含站点负责人1人)。与由算法技 术、合规管理、物流、法务、权益保障、骑手关怀和加盟商(服务商)等9人代表组成的平台企业方 代表协商讨论。 此次双方签订的《协议》,包括: 2025.09. 10 本文字数:627,阅读时长大约2分钟 据上海市总工会微信公众号,9月10日,"饿了么"平台算法和劳动规则协商恳谈会在上海召开。会 上形成《2025年度"饿了么"平台算法和劳动规则协议》,协议将覆盖全平台超过400万专送、众包 和服务商人员等。 微信编辑 | 小羊 第 一 财 经 持 续 追 踪 财 经 热 点 。 若 您 掌 握 公 司 动 态 、 行 业 趋 势 、 金 融 事 件 等 有 价 值 的 线 索 , 欢 迎 提 供 。 专 用 邮 箱 : bianjibu@yicai.com (注:我们会对线索进行核实。您的隐私将严格保密。) 推荐阅读 多地公布七夕结婚登记数据 劳动报酬方面:平台通过优化计价算法模型并督促服务商,保障众包及专送网约配送员正常劳动时的 收 ...
饿了么计划于年底前实现网约配送员养老保险和医疗保险补贴覆盖全国
Xin Lang Ke Ji· 2025-09-10 10:00
9月10日消息,据上海市总工会,"饿了么"平台算法和劳动规则协商恳谈会在上海召开。会上形成 《2025 年度"饿了么"平台算法和劳动规则协议》,将覆盖全平台超过 400 万专送、众包和服务商人员 等。 据上海市总工会,此次双方签订《协议》包括多个方面: 劳动报酬方面: 平台通过优化计价算法模型并督促服务商,保障众包及专送网约配送员正常劳动时的收入不低于当地 最低小时、月工资标准。 福利保障方面: 平台为骑手提供职业伤害保障、帮困专项资金等多项福利,并计划于2025年底前实现网约配送员养老保 险和医疗保险补贴覆盖全国。 劳动保护方面: 平台将交通管制、天气预警动态因素纳入调度派单算法,引入实时 "红绿灯" 导航管控,以降低骑手超 时及事故风险。 管理机制优化方面: 平台将逐步取消超时扣款,升级防疲劳规则如增加智能AI助手提前语音提醒等并优化 "强制下线"功 能,推动管理从负向处罚转向正向激励。 责任编辑:李思阳 ...
全国首份网约配送算法和劳动规则协议在上海诞生 饿了么逐步取消外卖“超时扣罚”
Jie Fang Ri Bao· 2025-04-27 01:30
Core Viewpoint - The signing of the "2025 Annual Ele.me (Shanghai) Delivery Algorithm and Labor Rules Agreement" marks a significant step towards improving the working conditions and compensation for delivery riders, addressing their concerns about pay, working hours, and algorithm transparency [1][2][4]. Group 1: Agreement Highlights - The agreement ensures that the comprehensive hourly wage for delivery riders will not be less than 25 yuan under normal working conditions [2][4]. - It aims to gradually eliminate penalties for exceeding delivery time, thereby reducing the anxiety of delivery riders regarding time constraints [1][2]. - New features will be introduced, such as a "self-selected rest reminder" function, allowing riders to choose their preferred rest periods [1]. Group 2: Algorithm Transparency and Optimization - The agreement emphasizes the need for transparency in the calculation of delivery fees, with plans to establish a public section on the platform to explain the algorithm's principles and optimization processes [3]. - The platform will optimize the pricing algorithm to increase the weight of challenging deliveries, such as those involving heavy or oversized items, and improve the automatic subsidy feature for adverse weather conditions [2][4]. Group 3: Safety and Labor Protection - The agreement includes provisions to enhance safety by increasing the importance of dynamic factors like traffic control and weather warnings in the dispatch algorithm [4]. - It sets limits on working hours, ensuring that delivery riders do not work more than 11 hours a day and mandating breaks after four consecutive hours of work [4]. Group 4: Community Engagement and Support - The conference involved various stakeholders, including merchants, consumers, and community representatives, to discuss issues related to delivery time estimation and path management [6]. - A new service called "Tap to Open" has been introduced, allowing riders to quickly gain access to buildings, addressing the common issue of delivery access [6]. Group 5: Government and Platform Collaboration - The Shanghai government is actively promoting the protection of new employment forms, encouraging collaboration among government, platforms, and labor unions to enhance algorithm governance and worker rights [7].