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饿了么将逐步取消超时扣款处罚
第一财经· 2025-09-10 13:36
Core Viewpoint - The article discusses the recent agreement reached between the "Ele.me" platform and its delivery personnel regarding algorithm and labor rules, aiming to enhance worker protections and optimize operational management [3][4]. Group 1: Agreement Overview - The agreement, titled "2025 Annual Agreement on Ele.me Platform Algorithm and Labor Rules," will cover over 4 million delivery and service personnel across the platform [3]. - The negotiation involved 11 representatives from various provinces, including delivery workers and platform representatives from different sectors [3]. Group 2: Key Provisions of the Agreement - **Labor Compensation**: The platform will optimize its pricing algorithm to ensure that the income of delivery workers meets or exceeds local minimum wage standards [4]. - **Welfare Protections**: The platform plans to provide occupational injury insurance and special funds for assistance, with a goal to implement nationwide pension and medical insurance subsidies for delivery workers by the end of 2025 [4]. - **Labor Protection**: The platform will incorporate dynamic factors such as traffic control and weather alerts into its dispatch algorithms to reduce risks of overtime and accidents for riders [4]. - **Management Mechanism Optimization**: The platform aims to eliminate penalties for overtime, enhance fatigue prevention measures, and shift management from punitive to positive incentives [4].
饿了么计划于年底前实现网约配送员养老保险和医疗保险补贴覆盖全国
Xin Lang Ke Ji· 2025-09-10 10:00
Core Points - The "Ele.me" platform has established an agreement regarding algorithms and labor rules, which will cover over 4 million delivery personnel by 2025 [1] Labor Compensation - The platform will optimize its pricing algorithm to ensure that the income of gig and delivery workers meets or exceeds local minimum wage standards [2] Welfare Protection - The platform will provide various benefits, including occupational injury insurance and special assistance funds, with plans to implement nationwide pension and medical insurance subsidies for delivery workers by the end of 2025 [3] Labor Protection - The platform will incorporate dynamic factors such as traffic control and weather warnings into its dispatch algorithms, and introduce real-time navigation controls to reduce overtime and accident risks for riders [4] Management Mechanism Optimization - The platform will gradually eliminate penalties for overtime, enhance fatigue prevention rules with AI voice reminders, and shift management from negative penalties to positive incentives [5]
全国首份网约配送算法和劳动规则协议在上海诞生 饿了么逐步取消外卖“超时扣罚”
Jie Fang Ri Bao· 2025-04-27 01:30
Core Viewpoint - The signing of the "2025 Annual Ele.me (Shanghai) Delivery Algorithm and Labor Rules Agreement" marks a significant step towards improving the working conditions and compensation for delivery riders, addressing their concerns about pay, working hours, and algorithm transparency [1][2][4]. Group 1: Agreement Highlights - The agreement ensures that the comprehensive hourly wage for delivery riders will not be less than 25 yuan under normal working conditions [2][4]. - It aims to gradually eliminate penalties for exceeding delivery time, thereby reducing the anxiety of delivery riders regarding time constraints [1][2]. - New features will be introduced, such as a "self-selected rest reminder" function, allowing riders to choose their preferred rest periods [1]. Group 2: Algorithm Transparency and Optimization - The agreement emphasizes the need for transparency in the calculation of delivery fees, with plans to establish a public section on the platform to explain the algorithm's principles and optimization processes [3]. - The platform will optimize the pricing algorithm to increase the weight of challenging deliveries, such as those involving heavy or oversized items, and improve the automatic subsidy feature for adverse weather conditions [2][4]. Group 3: Safety and Labor Protection - The agreement includes provisions to enhance safety by increasing the importance of dynamic factors like traffic control and weather warnings in the dispatch algorithm [4]. - It sets limits on working hours, ensuring that delivery riders do not work more than 11 hours a day and mandating breaks after four consecutive hours of work [4]. Group 4: Community Engagement and Support - The conference involved various stakeholders, including merchants, consumers, and community representatives, to discuss issues related to delivery time estimation and path management [6]. - A new service called "Tap to Open" has been introduced, allowing riders to quickly gain access to buildings, addressing the common issue of delivery access [6]. Group 5: Government and Platform Collaboration - The Shanghai government is actively promoting the protection of new employment forms, encouraging collaboration among government, platforms, and labor unions to enhance algorithm governance and worker rights [7].