Core Viewpoint - Artificial intelligence (AI) is reshaping the payment business by enhancing efficiency, security, and customer experience, with a human-centered approach as the foundation for technology deployment [1][4]. Group 1: Investment in Technology - The company invests $13 billion annually in technology, with approximately $4 billion allocated to emerging technologies like AI this year [1][6]. - AI applications have been implemented on a large scale across various domains, including AI agents, search summaries, content generation, and operational code generation [4][5]. Group 2: Trade Growth and Payment Requirements - The Asia-Pacific region has seen rapid trade growth, with nearly 60% of the region's exports going to other global markets, driven by Chinese enterprises expanding overseas and multinational companies entering China [2]. - There is an increasing demand for real-time control of fund flows, seamless cross-border payments, and flexible supply chain financing from Chinese companies going abroad [2][3]. Group 3: Solutions for Corporate Needs - The company has introduced a "Guaranteed Exchange Rate" solution to simplify foreign exchange risk management, allowing businesses to lock in exchange rates for up to one year [3]. - AI-driven tools like CashPro Forecasting help clients predict future cash positions, addressing challenges in cash flow management amid global market volatility [5]. Group 4: Future of Payment Industry - Innovation is expected to reshape the future landscape of global payments, with AI being a crucial engine for transformation [7]. - The company emphasizes the importance of scaling technology applications and enhancing customer experience through collaboration and innovation [7][8]. Group 5: Local Market Innovations - In China, the company has established a solid business foundation, offering integrated solutions that combine global and local elements [8]. - The introduction of the Corporate Payment Undertaking (CPU) model modernizes traditional supply chain finance, facilitating a paperless process and optimizing working capital for suppliers [8].

This year, Bank of America (NYSE: BAC) says that it has helped companies save more than 250,000 hours via its CashPro Forecasting solution. The AI-enabled digital tool addresses one of treasury’s most time-consuming yet “business critical” tasks — forecasting. It has now reportedly transformed what usually is described as being “heavily” manual effort into a faster, more intelligent and automated user experience.Bank of America also mentioned that the forecasting solution is accessed off CashPro, the platfo ...

Core Insights - Forrester announced the winners of its 2025 Technology Awards for North America, recognizing the United States Department of the Navy, Takeda Pharmaceuticals, and Bank of America for their innovative technology strategies that drive business growth [1][2]. Group 1: Technology Strategy Impact Award - The United States Department of the Navy was awarded for its strategic alignment in deploying secure technologies, shifting from compliance-driven IT to mission-focused outcomes, and reducing delivery cycles from months to weeks through initiatives like the Innovation Adoption Kit and generative AI assistant DON GPT [3]. - Finalists for this award included CBRE and Verizon, highlighting the competitive landscape in technology strategy [3]. Group 2: Enterprise Architecture Award - Takeda Pharmaceuticals received recognition for its innovative Business Architecture Framework (BAF), which integrates various methodologies to drive transformation across its global operations, enhancing real-time governance and alignment with business strategy [4]. - The award also acknowledged Takeda's launch of an enterprise GenAI hub and the deployment of over 60 generative AI solutions, showcasing its commitment to digital transformation [4][5]. Group 3: Data & AI Impact Award - Bank of America was honored for its enterprise-wide AI strategy, which includes the in-house developed AI assistant Erica, achieving a 50% reduction in IT service desk calls and 90% internal adoption [6]. - The bank holds over 1,500 AI and machine learning patents, demonstrating its leadership in innovation and responsible AI practices [6]. Group 4: Event Information - The award recipients will share their success stories at the Technology & Innovation Summit North America, scheduled for November 2–5, 2025, in Austin, Texas [7].

Jarrett Bruhn, head of AI and Data for Global Payments Solutions, Bank of America video message "AskGPS turns institutional knowledge into real-time intelligence,"Â said Mark Monaco, head of GPS at Bank of America. "It's more than a search tool—it's a strategic engine, helping our teams respond faster and deliver the kind of clarity and advice clients expect in today's environment." Previously, a sophisticated inquiry could take an employee an hour to complete and involve making phone calls to product speci ...