Amazon's cloud business is planning a major revamp of its AI application strategy, with a new bundled service, Business Insider has learned. Internally called Q Business Suite (QBS), the new service is described as a "unified workspace" that combines business intelligence and generative AI capabilities from existing Amazon tools such as QuickSight, Q Business, and Q Apps, according to internal documents obtained by BI.QuickSight is Amazon Web Services's data visualization software, and Q Business is the co ...

Amazon wants companies to build public-facing chatbots using its Q Business assistant. On Wednesday, the company announced that Q Business, its AWS-hosted AI assistant that can answer questions, provide summaries, and complete tasks, now supports anonymous user access. This effectively means that AWS users can now create Q Business chatbots for websites, support portals, and more to help their customers search documentation, complete self-service requests, and so on. “This capability allows guest users to ...