Financial Data and Key Metrics Changes - The company reported a free cash flow conversion of 125% and has paid down $500 million in debt over the last 12 months [27][28] - Inflation for the quarter came in at around 4%, consistent with expectations for the full year [71][73] Business Line Data and Key Metrics Changes - Snack volumes increased by 4% in Q3, contrasting with broader industry trends, attributed to a focus on healthier snacking options [107][111] - The gap between shipments and consumption in grocery and snacks was primarily due to seasonal shipment timing differences [14][20] Market Data and Key Metrics Changes - The company noted challenges in the convenience store channel, which has seen weaker performance due to stretched consumer budgets [22][86] - Consumption trends remain strong overall, despite some channel-specific weaknesses [21][88] Company Strategy and Development Direction - The company is prioritizing returning volume to growth over gross margin expansion, focusing on maintaining strong consumer relationships [64][66] - Ongoing modernization efforts in the supply chain are expected to enhance operational efficiency [35][37] Management's Comments on Operating Environment and Future Outlook - Management highlighted the dynamic macro environment, with ongoing monitoring of inflation, tariffs, and consumer sentiment impacting future guidance [12][45] - The company anticipates continued strong consumption in Q4, with improvements in shipment volumes expected [48][101] Other Important Information - The company is actively monitoring state-level legislation regarding food additives, but most of its portfolio does not contain synthetic dyes, minimizing potential impacts [92][93] - Capital expenditure guidance was lowered by $40 million for the current year, primarily due to timing rather than project cuts [29][31] Q&A Session Summary Question: Insights on fiscal 26 guidance and macro dynamics - Management indicated that it is too early to provide guidance for fiscal 26, emphasizing the need to monitor external factors [10][12] Question: Gap between shipments and consumption in grocery - The gap was attributed to seasonal shipment timing, with no significant underlying issues affecting overall consumption [14][20] Question: Confidence in hitting leverage targets - The company expressed confidence in cash flow performance and debt reduction, with updates expected in July [26][28] Question: Impact of convenience store performance - Management acknowledged challenges in the convenience store channel but noted strong overall consumption across other channels [22][21] Question: Expectations for inflation and pricing strategies - The company is assessing various levers to manage costs, including productivity programs and alternative suppliers [75][73] Question: Changes in consumer behavior - Management noted ongoing value-seeking behavior among consumers, which has been a trend for the past two years [86][88] Question: Impact of state-level legislation on additives - The company is monitoring state-level legislation but indicated that most of its products are not affected due to the absence of synthetic dyes [92][93]

Financial Data and Key Metrics Changes - Consolidated sales decreased by 5.1% for the first quarter, primarily due to a comparison of 13 weeks this year to 14 weeks in the previous fiscal year [11][26] - On a normalized basis, sales revenue for the first quarter increased by 2.2% [12][27] - Consolidated gross margins increased by 170 basis points, primarily due to better margins in the wholesale segment [27] - Consolidated operating income was $2.5 million compared to a loss of $2.4 million in the previous year [28] Business Line Data and Key Metrics Changes - Wholesale orders decreased by 8.4% for the quarter, or 1.4% normalized for the extra week [13] - Orders from the store network increased by 4.2% on a normalized basis [13] - Retail gross margins fell modestly, but cost reductions contributed to improved results [15] - E-commerce sales increased by 36% due to investments in BassettFurniture.com [16] Market Data and Key Metrics Changes - The sales environment was more challenging in February, with the President's Day promotional event not as successful as last year [12][13] - Orders from the traditional wholesale business decreased by 10% on a normalized basis, with February being the slowest month of the quarter [14] Company Strategy and Development Direction - The strategic plan for 2025 aims to weather slow housing sales and maintain a disciplined focus on growth [10] - The company is incorporating more technology into the customer experience and fine-tuning marketing efforts [10] - Investments in omnichannel strategies are expected to drive growth in traffic and conversions [17] Management's Comments on Operating Environment and Future Outlook - Management noted that consumer confidence has been declining, impacting business trends [11][40] - The company is preparing to address the implications of new tariffs on materials and products [23][24] - Management expressed confidence in the steps taken to run efficiently through the current economic challenges [11][36] Other Important Information - The board of directors approved a regular quarterly dividend of 20 cents per share [25] - The company plans to invest between $8 million and $12 million in capital expenditures for store remodels and technology [35] Q&A Session Summary Question: Changes in business trends due to consumer confidence drop - Management observed a spike in sales post-election but noted a return to last year's pace as the year progressed [40] Question: Health of inventory and impact of tariffs - Increased inventory was driven by new collections rather than a conscious effort to stockpile against tariffs [43][44] Question: Sustainability of gross margins - Management indicated that current gross margins are among the highest achieved but do not expect them to increase further in the short term [55] Question: Plans for addressing tariffs - The company is considering various strategies, including potential price increases, but has not finalized a plan [57] Question: New store openings and design studios - Management sees significant growth potential in the design studio program and is working on new store leases [60][66]

Financial Data and Key Metrics Changes - Revenue increased by 11.2% to $438 million, while NOI rose by 7.1% to $366 million [6][17] - Occupancy in the operating portfolio surged by 400 basis points to 98.3% by year-end [7] - G&A expenses increased due to the transition to a public company, with costs expected to normalize by Q2 2025 [20] Business Line Data and Key Metrics Changes - Colombia experienced 8.3% revenue growth, driven by $1.5 million increase in rental income [18] - Peru recorded an 18% revenue increase, primarily due to the stabilization of two buildings [19] - Costa Rica's revenue rose by 8.7%, fueled by the stabilization of a specific building [19] Market Data and Key Metrics Changes - The company captured mark-to-market spreads exceeding 25% compared to expiring leases [8] - The logistics space demand is strong, with nearly all development portfolio pre-leased and 100% occupancy in the operating portfolio [15] Company Strategy and Development Direction - The company aims to remain a preferred logistics solutions provider as it expands into Mexico through a joint venture [9][11] - The development of Parquet Logistico Callao is being accelerated, showcasing the company's ability to deliver landmark logistics facilities [14] - The focus is on domestic consumption-driven logistics space demand in foundational markets like Costa Rica, Peru, and Colombia [13] Management's Comments on Operating Environment and Future Outlook - Management is cautious about U.S. tariff policies affecting Mexico's nearshoring sector, leading to selective investment strategies [12] - The company sees significant long-term upside in emerging economies due to low e-commerce penetration [13] - Confidence in LPA's intrinsic value is reflected in the decision to purchase LPA shares [15][16] Other Important Information - The company secured a $25 million fixed-rate loan to support the construction of new Class A warehouses [21] - The joint venture in Mexico is expected to enhance LPA's reach and operational capabilities in the region [10] Q&A Session Summary Question: What are the expectations for future revenue growth? - Management indicated that the strong demand for logistics space and ongoing projects will support revenue growth moving forward [21] Question: How is the company addressing rising G&A expenses? - Management noted that the increase in G&A expenses is due to the transition to a public company and is expected to normalize by mid-2025 [20]

Financial Data and Key Metrics Changes - The company reported negative revenue of €7.2 million for 2024, a significant decrease from €36.2 million in 2023, primarily due to the transfer of NanoRay 312 study sponsorship to Johnson & Johnson [36][37] - The net loss attributable to shareholders increased by 72% year-over-year to €68.1 million, or €1.44 per share, compared to a net loss of €39.7 million, or €1.08 per share, in 2023 [40][41] - Cash and cash equivalents decreased to €49.7 million as of December 31, 2024, down from €75.3 million at the end of 2023, but are expected to fund operations into mid-2026 [42] Business Line Data and Key Metrics Changes - The company signed a licensing agreement with Johnson & Johnson, which includes a $20 million milestone payment related to NanoRay 312 progress [28] - R&D expenses totaled €40.5 million for 2024, up from €38.4 million in 2023, driven by increased clinical development activities [39] - Selling, general, and administrative expenses decreased to €20.5 million in 2024 from €22 million in 2023, mainly due to one-off fees incurred in 2023 [40] Market Data and Key Metrics Changes - The collaboration with Johnson & Johnson is expected to address over 100,000 patients in the US and EU5 for lung and head and neck cancers, representing a potential market of €10 billion [11] - The company is actively exploring further financing options, preferably non-dilutive, to extend cash visibility into 2027 [30][88] Company Strategy and Development Direction - The company is focused on advancing its collaboration with Johnson & Johnson and developing its new platform, Curadime, which is expected to be applicable across multiple therapeutic areas [10][22] - The amended licensing agreement with Johnson & Johnson is designed to reduce cash burn and extend the company's cash runway to mid-2026 [29][34] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ongoing clinical trials and the potential for positive data readouts in the near future, particularly for the NanoRay 312 and lung cancer studies [44][48] - The company is in a "de-risked situation" regarding the NBT-XR3 program, with significant progress made in partnerships and clinical development [93] Other Important Information - The company has added two new board observers to its board, indicating ongoing governance improvements [25] - The company is working on its internal pipeline and has signed multiple Material Transfer Agreements (MTAs) with biotech and pharma companies [97] Q&A Session Summary Question: Details on the phase two CONVERGE study by J&J - Management stated that the trial has started and is progressing well, but specific timelines for initial data are not yet available [54][55] Question: Upcoming pancreatic cancer data presentation - The upcoming data will include full efficacy and safety results, as well as potential biomarkers, which were not detailed in the previous press release [58][59] Question: Remaining costs for the NanoRay study - The remaining costs are relatively immaterial, with the majority now covered by Johnson & Johnson, and any future payments expected to be in the single-digit millions [65][69] Question: Recent communication with the FDA - Management reported no delays in meetings or interactions with the FDA, indicating that the program is well engaged [67] Question: Long-term R&D initiatives beyond NBT-XR3 - Management highlighted the Curadime platform as a key area for future development, alongside ongoing work on the NBT-XR3 program [73][76]

Financial Data and Key Metrics Changes - The company generated net sales of $1 billion in Q2 2025, an increase of $100 million or 11% year-over-year, driven by growth in intelligent spaces and the inclusion of QSC sales [27] - Adjusted operating profit was $163 million, up $23 million or 16% from the previous year, with an adjusted operating profit margin of 16.2%, an increase of 70 basis points [28] - Adjusted diluted earnings per share increased by 35 cents or 10% to $3.73 [28] Business Line Data and Key Metrics Changes - Acuity Brands Lighting (ABL) reported sales of $841 million, a decrease of $3 million from the prior year, primarily due to declines in retail and corporate accounts [29] - Adjusted operating profit for ABL increased by $5 million to $141 million, with an adjusted operating profit margin of 16.8%, up 60 basis points [30] - Acuity Intelligent Spaces (AIS) achieved sales of $172 million, an increase of $103 million, with an adjusted operating profit of $32 million and an adjusted operating profit margin of 18.7% [31] Market Data and Key Metrics Changes - The company noted uncertainty in the market affecting order volumes, particularly in the lighting segment, which experienced some project freezing due to cost uncertainty [45][46] - The company has a diversified global supply chain, with approximately 18% of products sourced from Asia and about half from Mexico, which is largely USMCA compliant [40][55] Company Strategy and Development Direction - The company aims to grow through strategic pricing, product vitality, and expanding its addressable market while managing the impact of tariffs [23][22] - The integration of QSC is expected to enhance the company's intelligent spaces strategy, focusing on smarter, safer, and greener solutions [18][92] - The company is positioned to react to market changes and continue executing its strategy effectively [25][106] Management's Comments on Operating Environment and Future Outlook - Management acknowledged uncertainty in the marketplace due to tariffs and indicated that pricing actions have been taken to manage the financial impact [21][22] - The company remains confident in its ability to execute its strategy and deliver value despite market challenges [25][130] - Management emphasized the importance of maintaining a high-performing supply chain to navigate the evolving tariff landscape [40][44] Other Important Information - The company closed the acquisition of QSC during Q2 2025, financing it with $600 million of additional debt and cash on hand [26][33] - The company increased its dividend by 13% to 17 cents per share and allocated $23 million for share repurchases [33] Q&A Session Summary Question: Impact of tariffs on the company - Management views tariffs as a supply shock and is focused on managing the dollar and margin impacts while maintaining a strong supply chain [38][39] Question: Market conditions and project activity - Management noted that there was some market uncertainty affecting order volumes, particularly in the lighting segment, but they expect to see a clearer demand picture as the year progresses [47][49] Question: Competitive positioning regarding tariffs - Management believes the company is advantaged compared to competitors due to its diversified supply chain and USMCA compliance [52][55] Question: Pricing strategy in response to tariffs - The company employs strategic pricing to cover cost increases due to tariffs, evaluating pricing across different product lines [76][77] Question: Integration progress of QSC - Management expressed enthusiasm about the integration of QSC, noting that it aligns well with the company's strategy and has already shown positive marketplace performance [92][93] Question: Future acquisition plans - Management confirmed that while there are no immediate large-scale acquisitions planned, they remain open to attractive opportunities in the future [111][112] Question: Customer behavior regarding orders - Management indicated that customers often accelerate orders in response to price increases, but the overall impact of tariffs on demand remains uncertain [85][88]

RH (NYSE:RH) Q4 2024 Earnings Conference Call April 2, 2025 5:00 PM ET Company Participants Allison Malkin - IR, ICR Gary Friedman - Chairman & CEO Jack Preston - CFO Conference Call Participants Steven Forbes - Guggenheim Michael Lasser - UBS Max Rakhlenko - TD Cowen Andrew Carter - Stifel Bradley Thomas - KeyBanc Capital Markets Jonathan Matuszewski - Jefferies Seth Basham - Wedbush Securities Brian Nagel - Oppenheimer Cristina Fernandez - Telsey Advisory Group Operator Good day, everyone, and welcome to ...

Financial Data and Key Metrics Changes - For Q4 2024, ClearSign recognized approximately $590,000 in revenues, a decrease from $1.3 million in Q4 2023, attributed to reduced business activity [7][8] - Full year 2024 revenues reached approximately $3.6 million, a 50% increase from $2.4 million in 2023, driven by increased business activity [9][10] - Gross profit margin for 2024 was approximately 31.1%, down from 34% in 2023, due to higher startup costs associated with a new boiler burner installation [11][12] - Net cash used in operations for 2024 was approximately $4.4 million, compared to $3.2 million in 2023, influenced by a decrease in contract liabilities [12][13] - The net loss for 2024 was approximately $5.3 million, an increase of $100,000 from 2023, partly due to a one-time expense related to the China entity [13][14] Business Line Data and Key Metrics Changes - The revenue increase in 2024 was primarily from the shipment of 25 process burners to California refineries, compared to 8 process burners in 2023 [9][11] - The company shipped two boiler burners in Q4 2024, down from eight process burners in Q4 2023, indicating a shift in product focus [8][9] Market Data and Key Metrics Changes - The company is experiencing a slow market in the boiler burner sector, particularly in California, but has seen an uptick in inquiries recently [71][72] - The midstream market is identified as a significant opportunity, with successful installations leading to further orders [46][56] Company Strategy and Development Direction - ClearSign aims to diversify its product lines and expand its market reach, leveraging partnerships with companies like Zeeco and California Boiler [26][28] - The company is focusing on developing technology applicable to larger markets while maintaining its core competencies [29][32] - The introduction of the M-Series burner is expected to enhance market opportunities, particularly in the midstream sector [44][60] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the future, highlighting the importance of sales leads from partnerships and the potential for growth in the midstream industry [115][116] - The company is also exploring opportunities in the flaring market and sensor technology, which could provide additional revenue streams [90][106] Other Important Information - ClearSign received a letter from NASDAQ regarding non-compliance with minimum bid price requirements, with a 180-day cure period to regain compliance [14] - As of December 31, 2024, the company had approximately $14 million in cash and cash equivalents [15] Q&A Session Summary Question: What led to the record revenue year? - Management noted that the revenue increase was primarily due to a large order of refinery burners shipped to Los Angeles and ongoing customer relationships [20][21] Question: What are the high-level themes and strategies for 2025 and 2026? - The focus is on diversifying product lines, expanding sales channels, and leveraging partnerships to enhance market presence [29][32] Question: What is the current status of the process burner pipeline? - The company has 20 burners scheduled for installation in California and a four-burner order for a Fortune 500 chemical company in Texas [66][68] Question: What is the outlook for the boiler burner market? - The market has been slow, but recent inquiries suggest a potential uptick in activity [71][72] Question: How is the company addressing tariff impacts? - Increased pricing from vendors due to tariffs is being managed through proposal adjustments [111][112] Question: What is the status of the hydrogen burner project? - The hydrogen burner is designed to be fuel-flexible, suitable for various gas blends, ensuring its utility regardless of hydrogen project timelines [135][136]

Financial Data and Key Metrics Changes - Total revenue for Q3 was $129.4 million, consistent with client budget constraints and slower project ramp-ups [5][42] - Adjusted EBITDA was $1.7 million, reflecting a 1.3% adjusted EBITDA margin [42] - Year-over-year revenue gap moderated to 11% on a same-day constant currency basis, an improvement from 13% in the previous quarter [43] - Gross margin for the quarter was 35.1%, better than expected but down 190 basis points from the prior year [44] Business Line Data and Key Metrics Changes - Consulting segment revenue was $52.6 million, a decline of 2% from the prior year, with adjusted EBITDA of $5.9 million or an 11% margin [51] - On-demand segment revenue was $47.1 million, a decline of 24% versus the prior year, with adjusted EBITDA of $2.6 million or a 5% margin [52] - Outsourced services segment revenue was $9.4 million, similar to the prior year quarter, with a 3% implied growth on an adjusted basis [55] Market Data and Key Metrics Changes - Europe and Asia Pacific segment revenue was $18.6 million, a decline of 2% [53] - Average bill rate improved to $124 from $119 a year ago, led by a 13% increase in the consulting segment [45] - Average bill rates in Europe and Asia Pacific increased by 5% over the prior year [46] Company Strategy and Development Direction - The company is focusing on enhancing client offerings and building a diversified services platform [10][12] - A strategic shift towards on-demand consulting and outsourced services is being implemented to create a more resilient business model [28][30] - The company aims to leverage technology and automation to improve operational efficiency and reduce costs [16][18] Management's Comments on Operating Environment and Future Outlook - The operating environment remains uncertain, particularly in the US, affecting client decision-making [24][66] - Management is optimistic about the potential for growth as the market stabilizes and client budgets strengthen [24][60] - The company anticipates a revenue range of $132 million to $137 million for Q4, with a focus on maintaining improved gross margins [58][59] Other Important Information - A non-cash goodwill impairment charge of $42 million was recorded in Q3 due to sluggish demand [55] - The company maintains a strong balance sheet with $73 million in cash and no outstanding debt [56] Q&A Session Summary Question: How high priority are the clients' transformational activities? - Management noted that while there are delays, pent-up demand in Europe is starting to open up, leading to project advancements [66] Question: What is being done to retain consultants during challenging times? - The company is focusing on engaging consultants with prior clients and maintaining strong relationships to keep them active [70] Question: How much more cost-cutting can be done before impacting the business? - Management is exploring various areas for cost reduction while also leveraging new technology for efficiency [73] Question: Are there cancellations or delays in projects? - Management confirmed that while there are delays, project extensions are growing, particularly in Europe [80] Question: What is the revenue guide for Q4? - The revenue guide for Q4 is expected to show a decline of about 14% year-over-year, with variability primarily from North America [92] Question: What are the implications for dividends and cash flow sustainability? - The company intends to maintain dividends while balancing capital allocation for growth and shareholder returns [96]

Financial Data and Key Metrics Changes - Total revenue for Q2 fiscal 2025 was $366 million, representing a 28% increase year-over-year [8][36] - Non-GAAP gross margin was 30.8%, down year-over-year but flat sequentially [37] - Non-GAAP operating income was $49 million, up 85% year-over-year, with an operating margin of 13.4%, an increase of 4.1 percentage points [10][41] - Non-GAAP diluted earnings per share were 52 cents, a 97% increase compared to the previous year [9][41] Business Segment Data and Key Metrics Changes - Advanced computing revenue was $200 million, up 42% year-over-year, accounting for 55% of total revenue [17][39] - Integrated memory revenue reached $105 million, a 26% increase year-over-year, representing 29% of total revenue [21][39] - Optimized LED revenue was $60 million, flat year-over-year, making up 16% of total revenue [24][39] Market Data and Key Metrics Changes - The market for artificial intelligence is expanding, with increasing corporate deployments expected in 2025 and 2026 [11] - Demand for higher performance and reliability in memory is growing, particularly in sectors like computing, networking, and telecommunications [21] Company Strategy and Development Direction - The company is focusing on expanding its go-to-market strategy through channel partnerships to drive long-term growth [13] - A strategic shift from quarterly to annual financial outlooks has been made to provide a broader perspective on business performance [14] - The company plans to re-domicile from the Cayman Islands to the United States to align operations with its strategic objectives [32] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the growth trajectory, raising the revenue outlook for fiscal 2025 from 15% to 17% year-over-year [16][48] - The company is navigating a dynamic economic environment but has not yet seen significant impacts on customer engagements [61] - Management highlighted the importance of managing supply chain constraints and tariffs affecting the LED business [53] Other Important Information - The company announced a patent license agreement with Daktronics, enhancing its position in the LED market [25] - An executive retirement was announced, with Jack Pacheco set to retire after 25 years with the company [33] Q&A Session Summary Question: What verticals will drive revenue in the second half for advanced computing? - Management indicated that while they do not forecast by vertical, sectors like federal, financial, and energy are expected to contribute [58] Question: Have economic uncertainties impacted enterprise and cloud customer engagements? - Management noted that while the environment is dynamic, they have not had significant discussions regarding impacts on infrastructure build-out plans [61] Question: How does the manufacturing footprint relate to tariffs? - The LED supply chain primarily operates in North Carolina and Taiwan, with most products built in the U.S. [66][70] Question: What is the status of the partnership with SK Telecom? - Management reported positive discussions and collaboration on AI infrastructure deployment, but specific customer goals were not disclosed [81] Question: How will the domicile change affect federal and state contract opportunities? - The move aims to align operations with future plans, simplifying the structure without significant impact on federal contracts [93] Question: What is the outlook for co-packaged optics and memory solutions? - The company is developing optical memory appliances to meet increasing AI demands, with potential revenues expected in late 2026 to early 2027 [95] Question: Can you elaborate on the deferred revenue increase? - The increase is primarily due to customer renewals in the services business, typically recognized over a year [105]

Financial Data and Key Metrics Changes - The company reported second quarter revenue of $59.6 million, slightly below the $61.3 million achieved in the same quarter last year, primarily due to government-related cancellations [44][60][65] - Adjusted EBITDA for the quarter was $2.1 million, landing at the top end of expectations despite disruptions [44][45] - The company expects revenue for the fiscal year to be between $275 million and $285 million, which is $7 million or 2.5% lower than last year [21][53] Business Line Data and Key Metrics Changes - The North America enterprise business is experiencing significant traction from a go-to-market transformation, with new logo sales exceeding plans by more than 50% in the second quarter [30][31] - Education revenue grew 3% in the second quarter and is up 7% year-to-date, with invoiced amounts in education up 13% [40][49] Market Data and Key Metrics Changes - The company is experiencing direct and indirect impacts from government actions and economic uncertainty, particularly in its government business, which constitutes roughly 6% of total revenue [12][13] - International revenues are expected to decline by as much as $4 million due to trade tensions and government actions [14][18] Company Strategy and Development Direction - The company is committed to its go-to-market transformation, which is expected to drive significant revenue growth, moving from single-digit to double-digit growth in the coming years [19][20] - The focus remains on enhancing client relationships and expanding service offerings, with a strong emphasis on multi-year contracts [26][46] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the turbulent external economic environment but remains confident in the business model and the importance of the services offered [8][9] - The company anticipates a one-year step back in performance due to government-related impacts but expects to return to previous adjusted EBITDA levels in the following year [23][88] Other Important Information - The company has over $100 million in liquidity and has invested approximately $105 million in share repurchases since 2022 [51][52] - The company is focused on maintaining its growth investments despite the current challenges [128] Q&A Session Summary Question: Impact of government actions on revenue - Management confirmed that the $17 million in government-related revenue is primarily from federal agencies, with expectations of not recovering this revenue in the current year [60][69] Question: Education revenue and funding sources - Management clarified that the Department of Education is not a direct client, and funding is expected to continue flowing from state governments despite potential federal cuts [74][76] Question: Guidance and future expectations - Management indicated that the guidance reflects a one-year step back, with expectations to update long-term revenue and EBITDA projections in November [85][88] Question: New logo sales and project starts - Management reported strong new logo sales and confirmed that project starts have not been delayed despite external uncertainties [108][110] Question: Adjusted EBITDA expectations for Q4 - Management discussed that Q4 EBITDA could be influenced by service delivery and education days, with potential for exceeding guidance if disruptions do not materialize [116][118]