2月5日，周生生官微发布最新声明表示，近日，有消费者对我司一款足金货品的材质提出疑问。对此， 我们高度重视，并始终将消费者权益置于首位。事件发生后，我司第一时间与消费者沟通对接，并配合 属地市场监管部门前往指定第三方检测机构针对该货品开展检测。检测结果明确显示为足金，即该货品 含金量符合《首饰贵金属纯度的规定及命名方法》（GB11887国家标准）中关于"足金"的标准要求。 周生生表示，作为拥有九十余年历史的全直营珠宝品牌，周生生始终恪守"质量为本，诚信立业"的经营 原则，所有产品在出厂前均须通过多道严苛的质量控制流程，包括原材料检验，生产过程监控及成品检 测等多重环节。我们深知，消费者的信任是品牌最宝贵的资产，将以此为契机，进一步完善沟通与服务 细节，持续提升消费体验。 声明还提到，"衷心感谢此次事件中消费者的耐心，政府部门的专业指导，媒体与社会各界的监督，以 及广大消费者长期以来对周生生的信任与支持。未来，我们将继续以高标准把控产品质量，坚守诚信经 营理念，努力为每一位顾客提供安心，可靠，高品质的产品与服务。" 责任编辑：何俊熹 2月5日，周生生官微发布最新声明表示，近日，有消费者对我司一款足金货品的材质提 ...

Core Viewpoint - The article discusses a dispute regarding the quality of gold jewelry sold by Chow Sang Sang, which has been resolved through third-party testing confirming the jewelry meets national standards [1][2][6]. Group 1: Consumer Complaint and Resolution - A consumer, Ms. Li from Guangdong Qingyuan, reported that her newly purchased gold pendant from Chow Sang Sang was scratched and showed white marks, leading her to question its gold content [3]. - The Qingyuan Market Supervision Administration accepted the complaint and organized mediation, resulting in the jewelry being sent for third-party testing [1]. - The testing conducted by the Zhuhai Quality Measurement Supervision and Testing Institute confirmed that the jewelry was pure gold, complying with the relevant national standards [1][2]. Group 2: Company Response - Chow Sang Sang acknowledged the consumer's concerns and conducted a review of the production batch's destructive testing report, which indicated that the quality met national standards [6][13]. - On February 3, the company sent the same batch of pendants for testing at the National Gemstone and Jewelry Testing Center (NGTC), which confirmed the gold content as 99.99% [6][13]. - The company expressed gratitude for public scrutiny and assured that they would cooperate fully with relevant authorities [6].

郑少纯、白德彰/@央广网 记者从广东省清远市清城区市场监督管理局获悉，针对周生生（顺盈时代广场店）黄金饰品纠纷问题， 清远市清城区市场监督管理局已依法受理并及时组织调解处理。鉴于消费者对所购买的黄金饰品质量有 异议，经消费者与商家协商，双方同意由清远市清城区市场监督管理局将涉事饰品送往有资质的第三方 检测机构检测。经委托广东省珠海市质量计量监督检测所对送检的涉事饰品进行检测，检测结果为足 金，符合GB11887-2012《首饰贵金属纯度的规定及命名方法》及第1号修改单标准要求。 智通财经2026-02-05 21:13:18 目前，清远市清城区市场监督管理局已将检测报告送达消费者与商家，双方均表示对检测结果无异议。 ...

【#官方公布周生生涉事挂坠检测结果#】#周生生挂坠为足金消费者无异议#记者从清远市清城区市场监 督管理局获悉，针对周生生（顺盈时代广场店）黄金饰品纠纷问题，清远市清城区市场监督管理局已依 法受理并及时组织调解处理。鉴于消费者对所购买的黄金饰品质量有异议，经消费者与商家协商，双方 同意由清远市清城区市场监督管理局将涉事饰品送往有资质的第三方检测机构检测。经委托广东省珠海 市质量计量监督检测所对送检的涉事饰品进行检测，检测结果为足金，符合GB11887-2012《首饰贵金 属纯度的规定及命名方法》及第1号修改单标准要求。目前，清远市清城区市场监督管理局已将检测报 告送达消费者与商家，双方均表示对检测结果无异议。（央广网 视频来源：果然视频） ...

Core Viewpoint - The article discusses a consumer complaint regarding the quality of gold jewelry purchased from Chow Sang Sang, highlighting the resolution process involving third-party testing and the results confirming the jewelry's gold purity [2][3][4]. Group 1: Consumer Complaint and Resolution - A consumer, Ms. Li, reported that her newly purchased gold pendant from Chow Sang Sang was scratched and showed white marks after one day of wear [4]. - The local market supervision authority in Qingyuan has accepted the complaint and organized mediation, agreeing to send the disputed jewelry for third-party testing [2]. - The testing conducted by the Zhuhai Quality Measurement Supervision and Testing Institute confirmed that the jewelry met the national standard for gold purity, classified as "足金" (pure gold) [2][3]. Group 2: Company Response and Testing - Chow Sang Sang acknowledged the consumer's concerns and conducted a review of the production batch's destructive testing report, which indicated compliance with national quality standards [5]. - The company sent the same batch of jewelry for testing at the National Gemstone and Jewelry Testing Center (NGTC), which confirmed the gold content as 99.99% for multiple test points [5]. - Chow Sang Sang expressed gratitude for public attention and stated that they are cooperating with relevant authorities and will provide updates on the situation [6].

来源：央广网 2月5日，清远市清城区市场监督管理局发布情况通报：针对周生生（顺盈时代广场店）黄金饰品纠纷问 题，清远市清城区市场监督管理局已依法受理并及时组织调解处理。鉴于消费者对所购买的黄金饰品质 量有异议，经消费者与商家协商，双方同意由清远市清城区市场监督管理局将涉事饰品送往有资质的第 三方检测机构检测。经委托广东省珠海市质量计量监督检测所对送检的涉事饰品进行检测，检测结果为 足金，符合GB11887-2012《首饰贵金属纯度的规定及命名方法》及第1号修改单标准要求。目前，清远 市清城区市场监督管理局已将检测报告送达消费者与商家，双方均表示对检测结果无异议。 ...

Core Viewpoint - The article reports on a dispute regarding the quality of gold jewelry sold by Chow Sang Sang at its Shunying Times Square store, which has been addressed by the market supervision authority in Qingyuan City, Qingcheng District [1] Group 1: Regulatory Actions - The Qingyuan City Qingcheng District Market Supervision Administration has accepted the complaint and organized mediation to resolve the issue [1] - Both the consumer and the merchant agreed to send the disputed jewelry to a qualified third-party testing agency for evaluation [1] Group 2: Testing Results - The jewelry was tested by the Quality Measurement Supervision and Testing Institute of Zhuhai City, Guangdong Province, and the results confirmed that the jewelry is made of pure gold [1] - The testing results comply with the GB11887-2012 standard for precious metal purity in jewelry, as well as its first amendment [1] - The testing report has been delivered to both the consumer and the merchant, and both parties have expressed no objections to the results [1]

【周生生涉事挂坠送检结果公布：系足金 双方均无异议】智通财经2月5日电，记者从清远市清城区市 场监督管理局获悉，针对周生生（顺盈时代广场店）黄金饰品纠纷问题，清远市清城区市场监督管理局 已依法受理并及时组织调解处理。鉴于消费者对所购买的黄金饰品质量有异议，经消费者与商家协商， 双方同意由清远市清城区市场监督管理局将涉事饰品送往有资质的第三方检测机构检测。经委托广东省 珠海市质量计量监督检测所对送检的涉事饰品进行检测，检测结果为足金，符合GB11887-2012《首饰 贵金属纯度的规定及命名方法》及第1号修改单标准要求。目前，清远市清城区市场监督管理局已将检 测报告送达消费者与商家，双方均表示对检测结果无异议。（央广网） 转自：智通财经 ...

编辑：王乙竹 责编：王光建 审核：杨四海 央广网消息，记者从清远市清城区市场监督管理局获悉，针对周生生（顺盈时代广场店）黄金饰品纠纷 问题，清远市清城区市场监督管理局已依法受理并及时组织调解处理。鉴于消费者对所购买的黄金饰品 质量有异议，经消费者与商家协商，双方同意由清远市清城区市场监督管理局将涉事饰品送往有资质的 第三方检测机构检测。经委托广东省珠海市质量计量监督检测所对送检的涉事饰品进行检测，检测结果 为足金，符合GB11887-2012《首饰贵金属纯度的规定及命名方法》及第1号修改单标准要求。目前，清 远市清城区市场监督管理局已将检测报告送达消费者与商家，双方均表示对检测结果无异议。 原标题：啄木鸟投诉有反馈丨"周生生挂坠金含量"官方检测完成：为足金，双方无异议 ...

据央广网，记者从清远市清城区市场监督管理局获悉，针对周生生（顺盈时代广场店）黄金饰品纠纷问题，清远市清城区市场监督管理局已依法受 理并及时组织调解处理。 鉴于消费者对所购买的黄金饰品质量有异议，经消费者与商家协商，双方同意由清远市清城区市场监督管理局将涉事饰品送往有资质的第三方检测 机构检测。 经委托广东省珠海市质量计量监督检测所对送检的涉事饰品进行检测，检测结果为足金， 符合GB11887-2012《首饰贵金属纯度的规定及命名方法》 及第1号修改单标准要求。 目前，清远市清城区市场监督管理局已将检测报告送达消费者与商家， 双方均表示对检测结果无异议。 ...