4月16日，远洋服务发布公告称，由于工作调动，朱晓星先生已辞任董事局副主席、非执行董事及本公司审核委员会成员职务；侯敏先生已获委任为董事局副主席、非执行董事及审核委员会及本公司薪酬委员会成员；独立非执行董事梁伟雄先生已获委任为薪酬委员会成员。自二零二四年四月十六日起生效。 资料显示，侯敏先生，43岁，现任远洋集团控股有限公司总裁事务中心常务副总经理。侯先生于二零零八年八月加入远洋集团，此前历任远洋集团客户服务总监、海南公司副总经理、海南公司总经理、华南开发事业部副总经理等职务。侯先生现任三亚市第八届人民代表大会代表、法制委员会委员。侯先生在房地产运营管理、客户服务、企业治理等方面拥有丰富经验。侯先生二零一八年毕业于北京大学光华管理学院，获工商管理硕士学位。侯先生由远洋控股提名。 ...

Financial Performance - For the year ended December 31, 2023, total revenue decreased by approximately 6% to RMB 3,133.2 million, compared to RMB 3,330.1 million in 2022[23]. - The profit attributable to the company's owners decreased by approximately 44% to RMB 42.1 million, down from RMB 75.7 million in 2022[23]. - The gross profit for the year was RMB 597.7 million, representing a decline of approximately 23% year-on-year[23]. - The net profit for the year was RMB 40.0 million, a decrease of approximately 49% compared to the previous year[23]. - The total revenue for property management and commercial operation services in 2023 reached RMB 2,205,842,000, a 12.3% increase from RMB 1,962,573,000 in 2022[53]. - The company’s net profit attributable to shareholders was RMB 42,148,000, a significant decrease of approximately 44.4% compared to RMB 75,745,000 in 2022[173]. - Gross profit for the year was RMB 597,739,000, down from RMB 772,685,000 in the previous year, indicating a decline of about 22.6%[173]. Revenue Breakdown - The company's revenue from property management and commercial operation services was RMB 2,205.8 million, accounting for approximately 70% of total revenue[25]. - Revenue from residential and other non-commercial property management services increased to RMB 1,698.0 million, representing 54% of total revenue, compared to 43% in the previous year[81]. - Community value-added services revenue totaled RMB 382,963,000 in 2023, a decrease from RMB 702,603,000 in 2022, reflecting a shift in service focus[71]. - Community value-added services generated RMB 544.4 million, accounting for 18% of total revenue, down from 20% in 2022[81]. - Non-owner value-added services revenue decreased by approximately 45% to RMB 382.9 million, representing 12% of total revenue, primarily due to adjustments in business structure[97]. Operational Metrics - The total contracted gross floor area for property management services was 136.1 million square meters, a decrease of about 9% compared to December 31, 2022[11]. - The management area as of December 31, 2023, was 94.8 million square meters, remaining relatively stable compared to the previous year[38]. - The area under management increased slightly to 101.0 million square meters, a growth of about 0.2% compared to 100.8 million square meters in 2022[55][56]. - The number of contracted properties decreased to 607 with a contracted area of 136.1 million square meters, down approximately 9% from 670 properties and 149.8 million square meters in 2022[55][56]. - The area under management for commercial operation services dropped significantly by approximately 53% to 769,000 square meters as of December 31, 2023[64]. Strategic Initiatives - The company aims to enhance service quality and expand its project portfolio in key regions, particularly in the South China area[31]. - The company is focusing on high-quality growth by strengthening third-party expansion and exiting long-term loss-making projects[51]. - The company aims to improve project quality and service standards through training and the implementation of standardized systems[74]. - The company plans to enhance service quality and customer satisfaction through refined management and a focus on cash flow logic for sustainable profit growth[74]. - The company is committed to optimizing its community value-added business structure and enhancing operational management across its four main business lines[80]. Cost and Expenses - Administrative expenses increased approximately 22% from RMB 224.4 million in 2022 to RMB 272.9 million in 2023, mainly due to business scale expansion and amortization from acquisition projects[118]. - Employee costs slightly increased by about 1% to RMB 823.6 million in 2023, compared to RMB 813.7 million in 2022, consistent with the increase in project scale[134]. - The company’s employee benefits expenditure for 2023 was RMB 970.9 million, an increase from RMB 945.6 million in 2022, primarily due to rising labor costs[169]. Acquisitions and Investments - The company completed the acquisition of Yuanyang Electromechanical, further integrating its technical and brand advantages in engineering operation and intelligent services[97]. - The company completed the acquisition of 196 parking spaces for a total consideration of RMB 30,262,400, enhancing its asset portfolio in Beijing[168]. - The acquisition of 4,961 parking spaces and 168 commercial properties in China was completed for a total consideration of RMB 626,350,000[188]. - The company entered into an agreement to acquire all equity interests in a subsidiary for RMB 54,000,000, focusing on integrated electromechanical solutions in the real estate sector[187]. Market Outlook - The property management industry is expected to reach a management scale of 30 billion square meters in 2023, with steady growth anticipated despite ongoing pressures in the upstream real estate market[45]. - The company is committed to professional, intelligent, and diversified development in the property management sector, responding to the increasing demand for quality services[47].

2024 年 2 月 25 日 公司研究 第三方拓展积极，收入结构明显优化 ——远洋服务（6677.HK）跟踪报告 公司关联方远洋集团发布 2024 年 1 月经营数据，当月协议销售额 12 亿元，协 议销售面积 12.39 万平，协议销售均价每平方米 9700 元；远洋集团官网披露， 1 月份远洋集团累计高品质交付逾 3300 套住宅。 1)关联方项目陆续交付，第三方外拓积极。截至 2023 年 6 月 30 日，公司在管 面积约 1 亿平，其中由关联方远洋集团（包括合营企业和联营公司）交付的物业 面积占比为 49%；合约面积约 1.4 亿平，关联方占比 42%；2024 年 1 月，远洋 集团在上海、苏州、佛山等多地项目顺利交付，随着房地产供给侧政策陆续落实， 城市房地产融资协调机制加快落地，后续远洋集团旗下房地产项目有望逐步交 付，远洋服务也将持续获得关联方优质物管项目。外拓方面，2023H1 公司新增 合约面积中来自第三方占比约为 91%，对外拓展积极，独立发展能力有所提升。 2)物管基本盘稳健，收入结构明显优化。2023H1 公司实现收入 15.6 亿元，同 比-4%；毛利率 21%，同比下滑 5p ...

Financial Performance - The total assets amounted to RMB 4,259 million, while total equity decreased by 3% to RMB 2,237 million compared to December 31, 2022[35]. - Revenue from property management and commercial operation services increased by 15% to RMB 1,089 million compared to the first half of 2022[37]. - The net profit for the first half of 2023 decreased by 52% compared to the same period in 2022[37]. - For the six months ended June 30, 2023, the company reported revenue of RMB 1,556 million, a decrease of approximately 4% compared to RMB 1,624 million in the same period of 2022[78]. - Gross profit for the same period was RMB 321 million, down about 25% from RMB 429 million in 2022, resulting in a gross margin of 21%, a decline of 5 percentage points[78]. - Net profit for the period was RMB 128 million, representing a decrease of approximately 52% compared to RMB 270 million in the previous year, with a net profit margin of 8%, down 9 percentage points[78]. - The company’s basic earnings per share for the period were RMB 0.11, a decrease of approximately 52% from RMB 0.23 in the same period last year[78]. - The company did not declare an interim dividend for the period, compared to RMB 0.136 per share in the previous year, marking a 100% decrease[78]. - Total revenue for the first half of 2023 reached RMB 1,089,384,000, a 15.4% increase from RMB 943,532,000 in the same period of 2022[102]. - Revenue from residential and other non-commercial property management services was RMB 835,189,000, accounting for 77% of total revenue, up from 71% in 2022[102]. Operational Metrics - As of June 30, 2023, the total contracted gross floor area reached 144.5 million square meters, with 539 managed property projects covering a total managed area of 103.5 million square meters[24]. - The managed area increased to 103.5 million square meters, reflecting a year-on-year growth of 30%[58]. - The total contracted area from third parties amounted to 83.8 million square meters, with new contracts from third parties accounting for about 91% of the total new contracted area[58]. - The number of contracted property management projects increased to 666, with a contracted building area of 144.5 million square meters, reflecting growth of approximately 19% and 30% respectively compared to June 30, 2022[73]. - The company operates in 89 cities across 28 provinces, with the Beijing-Tianjin-Hebei region accounting for approximately 33% of the managed area[106]. - The total number of subsidiaries and branches reached 378, covering 28 provinces, municipalities, and autonomous regions in China as of June 30, 2023[42]. - The number of projects managed in first and second-tier cities accounted for 85% of the total, including cities like Beijing, Tianjin, and Chengdu[58]. Service Quality and Development - The company aims to focus on enhancing the quality of managed projects and actively withdraw from low-profit or loss-making projects[38]. - The property management industry is experiencing a moderate recovery, with a shift towards specialized operations and a focus on value creation[38]. - The company is focusing on sustainable high-quality development and enhancing cash flow management through refined management practices[64]. - The company has expanded its service offerings, including customized value-added services for office clients, enhancing operational efficiency[62]. - The company plans to enhance service quality and operational management, focusing on differentiated expansion strategies based on various business models[72]. - The company aims to deepen its market presence in key cities and optimize its business structure by leveraging high-quality project resources and exploring potential cooperation channels[72]. - The company is committed to sustainable development and has set scientific emission reduction targets to enhance its ESG performance[91]. - The company aims to enhance its community value-added services, focusing on retail, home services, and dining services to meet diverse customer needs[100]. - The company plans to maintain a sustainable and high-quality development strategy, aiming to become a leading comprehensive property management service provider in China[95]. - The company is actively upgrading its service standardization system and expanding quality supplier resources to provide personalized services[100]. Challenges and Declines - Community value-added service revenue decreased by 12% to RMB 267 million compared to the first half of 2022[37]. - Non-owner value-added service revenue saw a significant decline of 47% to RMB 200 million compared to the first half of 2022[37]. - Revenue from property management services was RMB 254.2 million, a decrease of approximately 8% compared to the same period last year[114]. - Community value-added service revenue was RMB 266.7 million, down about 12% year-over-year, accounting for approximately 17% of total revenue[118]. - Non-owner value-added services revenue was RMB 199.8 million, a decrease of approximately 47% year-on-year, accounting for about 13% of total revenue[141]. - Consulting service revenue fell about 48% to RMB 55.6 million, primarily due to a decrease in project pre-sale activities in the Chinese real estate market[149]. - Property engineering service revenue decreased approximately 64% to RMB 58.2 million, attributed to the overall downturn in the Chinese real estate market and a proactive contraction of underperforming business segments[149]. - Financial asset impairment losses increased by approximately 63% to RMB 75.7 million, primarily due to slower collection of trade receivables amid economic challenges[158]. Employee and Administrative Costs - The total number of employees increased to 9,546, up from 8,978 on June 30, 2022, reflecting business expansion[197]. - Employee benefit expenses for the six months ended June 30, 2023, rose to RMB 478.3 million, compared to RMB 433.8 million for the same period in 2022[197]. - Administrative expenses increased by approximately 51% to RMB 110.0 million, mainly due to business expansion and amortization of acquisition-related intangibles[157]. - Employee costs increased by approximately 8% to RMB 426.6 million for the six months ended June 30, 2023, up from RMB 394.2 million in the same period of 2022[179]. Acquisitions and Investments - A conditional agreement was made for the acquisition of all shares of a subsidiary, with a transaction value of RMB 54 million, focusing on integrated electromechanical solutions in the real estate sector[194]. - The total cash consideration for the acquisition of all shares of Yuanyang Electromechanical is RMB 58,799,000, which includes retained earnings of RMB 4,799,000[195]. - The total consideration for the acquisition of 4,961 parking spaces and 168 commercial properties is RMB 626,350,000, which will be offset against refundable deposits receivable from the Yuanyang Group[199].

香港交易及結算所有限公司及香港聯合交易所有限公司對本公告的內容概不負責，對其準確性 或完整性亦不發表任何聲明，並明確表示，概不對因本公告全部或任何部分內容而產生或因依賴 該等內容而引致的任何損失承擔任何責任。 截至二零二三年六月三十日止六個月的中期業績公告 業績摘要 • 2023 6 30 144.5 於 年 月 日，物業管理項目的總合約建築面積為 百萬平方米及總在管建築面積 103.5 2022 6 30 19% 30% 為 百萬平方米，分別較 年 月 日增長約 及 。 • 2022 4% 1,555.8 2022 6 30 收入較 年同期減少約 至人民幣 百萬元（ 年 月 日止六個月：人民幣 1,623.7 百萬元（經重述））。 • 2022 52% 128.7 2022 6 30 本公司擁有人應佔溢利較 同期減少約 至人民幣 百萬元（ 年 月 日止六 267.2 (i) 個月：人民幣 百萬元（經重述））。本公司擁有人應佔溢利減少主要歸因於 經綜合考 量本公司經營戰略及應收款項回款情況，主動收縮了回款保障並不理想的非業主增值服 (ii) 務業務； 受整體經濟形勢和房地產市場影響，社區增值服務業務中物業經紀 ...

Management and Operations - As of December 31, 2022, the total contracted management area reached 149.8 million square meters, an increase of 44.0 million square meters compared to the end of 2021[6] - The managed area increased to 100.8 million square meters, with a growth of 27.3 million square meters from the end of 2021[6] - The proportion of contracted area from third parties rose from approximately 51% to 59%, totaling 89.1 million square meters[6] - The company operates in 92 cities across 28 provinces, municipalities, and autonomous regions in China[47] - The company plans to enhance service quality and strengthen competitive capabilities while focusing on residential, commercial, and office property sectors in 2023[16] - The company aims to implement a "one body, two wings" business layout strategy to adjust its business structure and promote quality project resources[16] - The company has been recognized as the 12th among the "Top 100 Property Service Enterprises in China" for 2022, highlighting its industry standing[34] - The company plans to expand its managed scale to exceed 100 million square meters[84] - The company completed the acquisition of 100% equity in Tianjin Xihe Supply Chain Service Co., enhancing regional scale and strategic development[96] Financial Performance - For the year ended December 31, 2022, the company achieved revenue of RMB 3,269.9 million, representing an approximate 10% year-on-year growth[18] - Gross profit for the same period was RMB 769.4 million, reflecting a year-on-year decline of about 7%[18] - Net profit for the year was RMB 78.8 million, down approximately 82% year-on-year, with profit attributable to shareholders at RMB 75.4 million, a decrease of about 83%[18] - Basic earnings per share were RMB 0.06, marking a year-on-year decline of approximately 84%[18] - Revenue for 2022 increased by 10% to RMB 3,270 million compared to RMB 2,966 million in 2021[62] - Gross profit decreased by 7% to RMB 769 million, down from RMB 825 million in 2021[76] - Net profit for the year dropped by 82% to RMB 79 million, compared to RMB 441 million in 2021[62] - Community value-added service revenue decreased by 16% to RMB 665 million in 2022[65] - Non-owner value-added service revenue increased by 9% to RMB 642 million in 2022[66] - The gross margin decreased by 4 percentage points to 24% from 28% in 2021[62] - Basic and diluted earnings per share fell by 84% to RMB 0.06 from RMB 0.37 in 2021[62] - Total assets as of December 31, 2022, increased by 7% to RMB 4,086 million, while total equity decreased by 7% to RMB 2,258 million[105] - Cash resources decreased significantly by 81% to RMB 472 million, impacting liquidity with a current ratio of 1.7, down 35%[105] Customer Satisfaction and Service Quality - The overall customer satisfaction score reached 90 points in 2022, indicating an excellent level within the industry[5] - The company emphasizes enhancing service quality and user satisfaction as a core strategy for sustainable development[84] - The company focuses on enhancing customer satisfaction through a smart service platform and regular satisfaction surveys[168] - The company aims to create a harmonious community culture by engaging in various community and public welfare activities[171] Strategic Initiatives and Future Plans - The company is focusing on high-end commercial property services, achieving BOMA BEST Gold certification for its Beijing Far Ocean International Center A[4] - The company is actively exploring community elderly care services, with the "Far Ocean Tian Di Community Elderly Care Center" selected as a key pilot unit by the Beijing Civil Affairs Bureau[8] - The company aims to enhance its value-added service penetration rate by optimizing service quality and expanding its service offerings in community living services and rental services[8] - The company is focusing on expanding its services in community elderly care and smart community construction, aligning with government policies to enhance property service coverage[103] - The company plans to extend the expected utilization timeline of the remaining net proceeds from March 31, 2023, to June 30, 2023, for further expansion and diversification of value-added services[122] - The company is exploring potential acquisitions to enhance its service portfolio, with a budget of 200 million allocated for this purpose[151] - A new customer loyalty program is set to launch in Q2 2023, aiming to increase customer retention rates by 15%[151] Sustainability and Governance - The company emphasizes sustainable and high-quality service development strategies, aiming to become a leading property management service provider in China[16] - The company has committed to sustainability initiatives, with a goal to reduce carbon emissions by 20% by 2025[156] - The company has established a comprehensive governance system, including a board of directors with two executive directors, two non-executive directors, and three independent non-executive directors, to ensure effective risk management and internal controls[167] - The board emphasizes the importance of environmental, social, and governance (ESG) principles to enhance investment value and long-term returns for stakeholders[194] - The company has implemented various initiatives to ensure compliance with environmental regulations and minimize environmental risks[194] - The company prioritizes local suppliers for projects and conducts regular evaluations to foster sustainable partnerships[198] - The company established the "Yuan Yang Foundation" to fulfill its social and civic responsibilities through educational initiatives[198] Investor Relations and Communication - The company emphasizes effective communication with shareholders and investors to enhance transparency and confidence in its business operations[136] - The management team emphasized the importance of maintaining strong investor relations, with plans for quarterly updates and increased communication frequency[152] - The company actively engages with investors through meetings and discussions to ensure transparent communication and address shareholder concerns[196]

香港交易及結算所有限公司及香港聯合交易所有限公司對本公告的內容概不負責，對其準確性 或完整性亦不發表任何聲明，並明確表示，概不對因本公告全部或任何部份內容而產生或因依賴 該等內容而引致的任何損失承擔任何責任。 截至二零二二年十二月三十一日止年度業績公告 業績摘要 • 2022 12 31 149.8 截至 年 月 日，物業管理服務的總合約建築面積為 百萬平方米，總在管建築 100.8 2021 12 31 42% 37% 面積為 百萬平方米，分別較 年 月 日增長約 及 。 • 2021 10% 3,269.9 收入較 年增長約 至人民幣 百萬元。 • 2021 7% 769.4 24% 2021 4 毛利較 年減少約 至人民幣 百萬元。毛利率約為 ，較 年下降約 個百分 2022 12 31 點。毛利率下降主要是由於截至 年 月 日止年度新型冠狀病毒疫情於中國持續，導 2022 12 31 致截至 年 月 日止年度社區增值服務（其毛利率與本集團提供的其他服務相比普遍 較高）產生的收入減少。 • 2021 82% 78.8 2021 年內溢利較 年減少約 至人民幣 百萬元。本公司擁有人應佔溢利較 年減少 83 ...

Company Overview - As of June 30, 2022, the total contracted building area reached 121.5 million square meters, covering 84 cities across 24 provinces, autonomous regions, and municipalities in China[13]. - The total managed property projects amounted to 392, with a total managed building area of 79.4 million square meters, including 235 residential communities, 48 commercial properties, and 109 other properties[13]. - The company operates in major cities including Beijing, Shanghai, Shenzhen, and Guangzhou, expanding its geographical coverage from the Beijing-Tianjin-Hebei region to the Bohai Rim and other first and second-tier cities in China[12]. - The company has a total of 305 subsidiaries and branches as of June 30, 2022, indicating a robust operational structure[12]. - The company has established a strong foundation in property management since its inception in 1997, focusing initially on properties developed by Sino-Ocean Holdings[12]. Financial Performance - The company achieved a revenue of RMB 1,600 million for the six months ended June 30, 2022, representing a 16% increase compared to RMB 1,385 million in the same period of 2021[40]. - Gross profit for the same period was RMB 429 million, a decrease of 3% from RMB 441 million in 2021, resulting in a gross margin of 27%, down 5 percentage points from 32%[40]. - Net profit increased by 2% to RMB 269 million, with a net margin of 17%, down 2 percentage points from 19% in the previous year[40]. - The company’s attributable profit rose to RMB 267 million from RMB 261 million, marking a 2% increase year-on-year[40]. - The total assets as of June 30, 2022, were RMB 4,219 million, reflecting a 10% increase from RMB 3,828 million as of December 31, 2021[29]. - The total equity increased by 7% to RMB 2,607 million from RMB 2,434 million year-on-year[29]. Market Expansion and Strategy - The company aims to enhance its market presence through strategic expansions and the introduction of new services in the property management sector[12]. - The company plans to enhance its market expansion strategy by focusing on high-quality project management and resource integration, particularly in the healthcare sector[43]. - The company is expanding its integrated property management model to enhance project response speed and service quality, with plans to replicate successful pilot experiences[47]. - The company plans to focus on sustainable and high-quality development, enhancing service capabilities and exploring innovative avenues for growth in the second half of 2022[52]. Community and Sustainability Initiatives - The company is committed to sustainable development and enhancing community living standards through its services[12]. - The company emphasizes a people-oriented approach, providing a platform for employees to realize their value and ensuring their basic rights[168]. - The company actively engages in community development and charitable activities, contributing to social progress[168]. - The company has established a sustainable development working group to oversee the implementation of sustainability policies and strategies, emphasizing the importance of sustainable development for business growth[196]. Operational Efficiency and Digitalization - The company aims to enhance operational efficiency through digitalization, optimizing member data platforms for precise targeting and exploring new channels and models[47]. - The company is focusing on enhancing digital marketing tools and optimizing cost control to improve project quality and profitability[81]. - The company aims to implement an integrated property management model while leveraging technology to reduce costs and improve efficiency[103]. Employee and Governance Structure - Employee count increased to 8,978 as of June 30, 2022, up from 7,027 as of December 31, 2021, primarily due to acquisitions[149]. - The company has implemented a diversified employee training program to support career development and establish a talent pipeline[168]. - The company adheres to high standards of corporate governance, ensuring a transparent and trustworthy business environment[180]. - The company has restructured its governance framework to enhance daily operations and ensure balanced decision-making among the board and senior management[182]. Risk Management - The company emphasizes effective risk management as crucial for sustainable business development, implementing a comprehensive risk management system[188]. - The risk management process includes risk identification, assessment, response, dynamic monitoring, and continuous improvement, ensuring systematic control of risks[192]. - The company has established a formal risk management organizational structure involving the board, management, and all employees to enhance operational quality[188]. Shareholder Information - As of June 30, 2022, the company had a total of 7,616,095,657 ordinary shares issued[171]. - Major shareholder Yao Sheng Development Limited holds 800,000,000 shares, representing approximately 69.86% of the company's issued share capital[175]. - The company had no borrowings as of June 30, 2022, maintaining a capital debt ratio of zero[141].

Property Management Services - As of December 31, 2021, the total contracted gross floor area of property management services reached 105.9 million square meters, covering 78 cities across 24 provinces, autonomous regions, and municipalities in China[21]. - The total managed area amounted to 73.5 million square meters, with 360 managed property projects, including 239 residential communities, 41 commercial properties, and 80 other properties[21]. - The company provides a variety of property management services, including community value-added services and pre-delivery services to property developers and other property management companies[21]. - The company operates in various property types, including residential communities, commercial properties (such as shopping centers and office buildings), and public facilities[21]. - The company has a total of 248 subsidiaries and branches as of December 31, 2021[15]. - The company offers business operation services for shopping centers and office buildings, including pre-opening management and operational management services[21]. - The total contracted management area reached 105.9 million square meters, an increase of 34.8 million square meters compared to the end of 2020[60]. - The area under management increased to 73.5 million square meters, with a growth of 28.0 million square meters from the previous year[60]. - The number of contracted property management projects increased to 488, with a contracted building area of 105.9 million square meters, representing a growth of approximately 49% and 62% respectively compared to December 31, 2020[94]. - The company expanded its geographical coverage to 78 cities across 24 provinces, autonomous regions, and municipalities in China, with a notable presence in major urban clusters[101]. Financial Performance - Total revenue for the year ended December 31, 2021, was RMB 2,966 million, representing a 47% increase from RMB 2,023 million in 2020[37]. - Gross profit increased by 61% to RMB 825 million, with a gross margin of 28%, up 3 percentage points from 25% in 2020[37]. - Net profit for the year rose by 68% to RMB 441 million, resulting in a net profit margin of 15%, an increase of 2 percentage points from 13% in 2020[37]. - Core profit reached RMB 448 million, a 79% increase compared to RMB 250 million in 2020, with a core profit margin of 15%, up 3 percentage points from 12%[37]. - The company announced a proposed dividend of RMB 0.093 per share, a 69% increase from RMB 0.055 in 2020[37]. - For the year ended December 31, 2021, the revenue from property management and commercial operation services was RMB 1,588.4 million, accounting for approximately 53% of the total revenue[94]. - The company's revenue increased significantly by approximately 47% from RMB 2,023.3 million in 2020 to RMB 2,965.6 million in 2021[160]. - Property management and commercial operation services contributed about 53% of total revenue in 2021, amounting to RMB 1,588.4 million, up from RMB 1,339.3 million in 2020, representing a growth of approximately 19%[160]. Strategic Initiatives and Expansion - The company has expanded its geographical coverage from the Beijing-Tianjin-Hebei region to the Bohai Rim and other areas in China, primarily focusing on first- and second-tier cities[15]. - The company signed strategic cooperation agreements with several quality institutions to enhance resource integration and project introduction[61]. - The company acquired 80% of the equity in Oure Property Group, enhancing its service capabilities in the healthcare sector[47]. - Strategic cooperation was established with Ocean Capital to deepen logistics and data center property management chains[47]. - The company is actively exploring urban service areas and accelerating the layout of smart city construction and comprehensive urban operation services[94]. - The company plans to enhance third-party expansion capabilities through optimized city layouts and diversified channels, focusing on high-quality development principles[134]. - The company aims to enhance independent market expansion capabilities by leveraging regional advantages, channel resources, and brand influence[97]. Community and Value-Added Services - Community value-added service revenue was RMB 788.8 million, a significant increase of RMB 472.7 million, representing a year-on-year growth of approximately 149%[63]. - The company aims to enhance community living services and property brokerage services as part of its value-added offerings[21]. - Community value-added services revenue surged by approximately 149% from RMB 316.2 million in 2020 to RMB 788.8 million in 2021, driven by significant promotion of home services and retail sales[163]. - Non-owner value-added services revenue was RMB 588.3 million, a growth of about 60%, making up approximately 20% of the total revenue[128]. - The company aims to deepen community value-added services, including innovative business models like community elderly care, tourism, and education[142]. Operational Efficiency and Management - The company achieved a property fee collection rate of 94% in 2021, indicating effective management and customer satisfaction initiatives[106]. - The company plans to adopt a more proactive strategic approach in 2022, focusing on enhancing service quality and expanding service capabilities[79]. - The company aims to deepen its operational management system to continuously explore operational potential and improve quality[79]. - The company will continue to optimize service standards and enhance customer satisfaction through detailed management practices[73]. - The company has implemented energy-saving measures in response to national carbon neutrality strategies, improving operational efficiency[72]. Assets and Liabilities - Total assets as of December 31, 2021, were RMB 3,828 million, a 24% increase from RMB 3,092 million in 2020[38]. - Cash resources amounted to RMB 2,527 million, reflecting a 16% increase from RMB 2,175 million in 2020[38]. - The company's capital commitments were RMB 61.2 million as of December 31, 2021, related to the acquisition of subsidiaries providing property management services[195]. - The company had no borrowings as of December 31, 2021, indicating a strong financial position[193]. - Trade receivables and notes receivable rose approximately 66% from RMB 3,155 million as of December 31, 2020, to RMB 5,237 million as of December 31, 2021, consistent with a significant increase in revenue during the year[187].

Financial Data and Key Metrics Changes - The company achieved total revenue of RMB 2.966 billion, a year-on-year increase of 46.6% [12] - Core net profit reached RMB 448 million, up 79% year-on-year, with a core net profit margin of 15.1%, an increase of 2.8 percentage points [14] - Total gross profit was RMB 825 million, reflecting a 61.3% increase year-on-year, with an overall gross margin of 27.8%, up 2.5 percentage points [12][14] Business Line Data and Key Metrics Changes - The company’s contracted area reached 1.06 billion square meters, a 49% increase year-on-year, with managed area at 73.48 million square meters, up 62% [2][4] - Community value-added services revenue surged to RMB 789 million, a 149% increase year-on-year, with economic business revenue growing by 533% to RMB 206 million [3][12] - The commercial management segment generated revenue of RMB 462 million, a 28% increase year-on-year, with gross profit doubling to RMB 156 million [3][7] Market Data and Key Metrics Changes - The company’s third-party contract area accounted for 50.6% of total contracts, an increase of 18 percentage points year-on-year [4][5] - The total area of external contracts reached 24.96 million square meters, a 174% increase year-on-year [2][5] - The company’s focus on high-value regions resulted in 92% of managed area located in first- and second-tier cities [6] Company Strategy and Development Direction - The company aims to become a leading brand in the mid-to-high-end comprehensive service sector, focusing on property management and community value-added services [15][16] - The strategic goal for 2025 includes exceeding RMB 10 billion in revenue, with a compound annual growth rate of over 40% [19] - The company emphasizes sustainable development and enhancing service quality while maintaining a focus on core business areas [18][19] Management's Comments on Operating Environment and Future Outlook - Management highlighted the importance of focusing on service quality and operational efficiency to navigate the competitive landscape [16][18] - The company plans to leverage its strengths in community services and explore opportunities in the elderly care market [10][22] - Future growth is expected to be driven by a combination of organic growth and strategic acquisitions [20][21] Other Important Information - The company has established a comprehensive asset management system, with a focus on integrating property management and commercial operations [7][8] - The company is actively exploring community-based elderly care services, having been selected as a pilot unit for community elderly care by government authorities [10][22] - The company’s commitment to sustainability is reflected in its initiatives to reduce carbon emissions and improve energy efficiency [12][13] Q&A Session Summary Question: What is the company's positioning and development direction for the next 3-5 years? - Management stated that the company aims to become a reputable mid-to-high-end comprehensive service provider, focusing on service quality and operational excellence [15][16] Question: Will the company consider more aggressive acquisitions for scale expansion? - Management indicated that acquisitions are one method for expansion, with a focus on high-quality targets that complement existing operations [20][21] Question: What are the plans for community elderly care services? - Management shared that the company is actively involved in pilot projects for community elderly care and aims to integrate various resources to enhance service offerings [22] Question: How is the commercial business performing? - Management reported that the commercial segment is expected to see continued growth, with a focus on enhancing operational efficiency and customer satisfaction [33][34]