证券代码：603171 证券简称：税友股份 公告编号：2023-017 税友软件集团股份有限公司 关于召开 2022 年度业绩说明会的公告 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述 或者重大遗漏，并对其内容的真实性、准确性和完整性承担法律责任。 会议召开地点： 上海证券 交 易 所 上 证 路 演 中 心 （ 网 址 ： http://roadshow.sseinfo.com/） 会议召开方式：上证路演中心网络互动 投资者可于 2023 年 05 月 09 日(星期二)至 05 月 15 日(星期一)16:00 前登录上证 路 演 中 心 网 站 首 页 点 击 " 提 问 预 征 集 " 栏 目 或 通 过 公 司 邮 箱 ServyouStock@servyou.com.cn 进行提问。公司将在说明会上对投资者普遍关注 的问题进行回答。 税友软件集团股份有限公司（以下简称"公司"）已于 2023 年 4 月 18 日发 布公司 2022 年度报告，为便于广大投资者更全面深入地了解公司 2022 年度经营 成果、财务状况，公司计划于 2023 年 05 月 16 日下午 14:00 ...

Financial Performance - The company's operating revenue for 2022 was ¥1,697,762,178.12, representing a 5.80% increase from ¥1,604,761,490.79 in 2021[1]. - Net profit attributable to shareholders for 2022 decreased by 37.64% to ¥143,900,227.74 from ¥230,774,877.27 in 2021[1]. - The net profit after deducting non-recurring gains and losses was ¥101,249,301.16, down 42.16% from ¥175,058,395.50 in the previous year[1]. - The net cash flow from operating activities was ¥89,773,422.73, a decrease of 41.68% compared to ¥153,922,327.25 in 2021[1]. - Basic earnings per share for 2022 were ¥0.35, down 41.67% from ¥0.60 in 2021[2]. - The weighted average return on equity decreased to 5.90% in 2022 from 11.00% in 2021, a decline of 5.10 percentage points[2]. - Total assets at the end of 2022 were ¥3,686,250,016.85, an increase of 5.37% from ¥3,498,535,914.64 at the end of 2021[1]. - The net assets attributable to shareholders increased by 0.91% to ¥2,451,840,782.30 at the end of 2022 from ¥2,429,707,554.56 at the end of 2021[1]. - The total profit amounted to 137 million RMB, a year-on-year decrease of 40.9%[106]. - The net profit attributable to shareholders was 144 million RMB, down 37.6% compared to the previous year[106]. Dividend Distribution - The company plans to distribute a cash dividend of 2.5 CNY per 10 shares, totaling 101,472,500 CNY, based on a total share capital of 405,890,000 shares as of December 31, 2022[7]. - The company has not implemented any form of profit distribution other than cash dividends for the reporting period[7]. Audit and Compliance - The company reported a standard unqualified audit opinion from Tianjian Accounting Firm[8]. - The company has disclosed its financial report's authenticity, accuracy, and completeness, ensuring no major omissions[5]. - The company has not engaged in non-operating fund occupation by controlling shareholders or related parties[8]. - The company has not violated decision-making procedures for providing guarantees[16]. - There are no significant risks that could materially affect the company's operations during the reporting period[18]. - The company has not faced any substantial risks that could impact its production and operations[18]. Business Operations and Strategy - The company achieved total operating revenue of 1,697.76 million yuan, a year-on-year increase of 5.8%[49]. - The B-end business generated revenue of 952.90 million yuan, up 10.2% year-on-year, with an overall gross margin of 73%, an increase of 4.4 percentage points[49]. - The company successfully won two core projects for the "Golden Tax Phase IV" initiative, enhancing its industry position[52]. - The active user base for the B-end business platform exceeded 7 million, representing a growth of 21.6% since the beginning of the year[60]. - The company’s small and medium-sized enterprise (SME) customer group achieved an annual recurring revenue (ARR) of 490 million yuan, a year-on-year increase of 6.1%[61]. - The average revenue per user (ARPU) for the SME customer group increased by 11.4% to 815 yuan[61]. - The company has implemented a strategic upgrade from traditional SaaS subscription models to service-oriented SaaS models, optimizing revenue quality[58]. - The company is actively participating in the digital governance service project for the Ministry of Human Resources and Social Security, expanding its market presence[57]. - The company is focused on expanding its digital government services, aligning with national strategies for digital economy development[79]. - The company aims to leverage big data applications to improve governance capabilities and enhance service delivery efficiency[79]. - The company aims to enhance its SaaS services for small and medium-sized enterprises (SMEs) by integrating tax and accounting applications, focusing on high-value product promotion and compliance[145]. - The company plans to improve service competitiveness through efficiency upgrades and diversified service offerings, targeting traditional users to increase renewal rates[146]. User Engagement and Market Position - Active user count decreased by 4.2% to 1.15 million, while paid user count fell by 4.8% to 600,000[63]. - High-value users surged by 164.4% to 34,000, maintaining a user renewal rate of 85%[63]. - The tax agency customer segment achieved a 31% growth in paid users, reaching 3.8 million, and ARR increased by 11.3% to 420 million yuan[66]. - The ARPU for the tax agency segment decreased by 15.2% to 111 yuan, with a renewal rate exceeding 100%[66]. - The innovative business segment generated revenue of 120 million yuan, marking a 32.7% increase year-over-year[69]. - The company has accumulated over 7 million active users in the tax-related field, with more than 4 million paying users, establishing a strong market position and brand image[95]. Technological Advancements - The company has completed the construction of a cloud-based electronic tax bureau system based on domestic software and hardware, marking a significant technological breakthrough[57]. - The company has built the largest digital knowledge and AI system in the financial and tax digital service sector in China[101]. - The company’s intelligent cloud platform supports over 1,000 business applications and thousands of service nodes, achieving an overall availability of 99.99%[104]. - The company’s AI-based user data mining has an accuracy rate of 83% and a customer intention conversion rate of 50%[105]. - The company is set to leverage opportunities from the Golden Tax Phase IV project, which is expected to drive demand for digital tax services among SMEs[158]. Market Trends and Future Outlook - The number of registered market entities in China reached 169 million by the end of 2022, with an average annual growth rate of 12% since 2012, indicating a vast market demand for financial and tax digitalization services[82]. - The company is positioned as a leading provider of financial and tax SaaS services, with a mission to "create financial and tax value" and a focus on integrating business, finance, and taxation[91]. - The company’s B-end business is expected to enter a high-value era due to the increasing demand for professional financial and tax digitalization services among small and medium-sized enterprises[82]. - The company’s digital infrastructure and policies are expected to support the digital transformation of enterprises, with the enterprise-level SaaS market in China projected to exceed 100 billion yuan by 2022[84]. Risk Management and Compliance - The company has established a research institute with over 300 tax experts to monitor tax policy changes and ensure timely updates to SaaS product offerings[192]. - The company is expanding its services to related sectors such as social security and medical insurance to mitigate risks from tightening government budgets[193]. - The company emphasizes the importance of IT systems and controls for accurate financial reporting, identifying them as key audit matters[187]. - The company has implemented a comprehensive cybersecurity framework to protect against potential risks such as data breaches and hacker attacks[192]. - The company recognizes the growing demand for compliance and consulting services among SMEs due to enhanced tax risk detection capabilities[158]. Shareholder Information - The largest shareholder, Ningbo Sichi Equity Investment Partnership, holds 223,095,730 shares, representing 54.96% of total shares[123]. - Zhang Zhenchao, the second-largest shareholder, directly holds 92,300,000 shares, accounting for 22.74% of total shares[125]. - UBS AG increased its holdings by 4,445,164 shares, now holding a total of 4,519,356 shares, which is 1.11% of total shares[123]. - The company has no controlling shareholder situation, with Zhang Zhenchao being the actual controller of Sichi Investment[129]. - The company has not disclosed any related party relationships among the top ten shareholders[124].

2022 年第三季度报告 单位：元 币种：人民币 证券代码：603171 证券简称：税友股份 税友软件集团股份有限公司 2022 年第三季度报告 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述 或者重大遗漏，并对其内容的真实性、准确性和完整性承担法律责任。 重要内容提示： 公司董事会、监事会及董事、监事、高级管理人员保证季度报告内容的真实、准确、完整， 不存在虚假记载、误导性陈述或重大遗漏，并承担个别和连带的法律责任。 公司负责人、主管会计工作负责人及会计机构负责人（会计主管人员）保证季度报告中财务 信息的真实、准确、完整。 第三季度财务报表是否经审计 □是 √否 一、 主要财务数据 (一)主要会计数据和财务指标 | --- | --- | --- | --- | --- | |------------------------------------------------|----------------|---------------------------------------|------------------|--------------------------------- ...

编号：2022-01 证券代码：603171 证券简称：税友股份 税友软件集团股份有限公司 投资者关系活动记录表 | --- | --- | |---------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ...

2022 年半年度报告 公司代码：603171 公司简称：税友股份 税友软件集团股份有限公司 2022 年半年度报告 1 / 160 2022 年半年度报告 重要提示 一、 本公司董事会、监事会及董事、监事、高级管理人员保证半年度报告内容的真实性、准确 性、完整性，不存在虚假记载、误导性陈述或重大遗漏，并承担个别和连带的法律责任。 二、 公司全体董事出席董事会会议。 三、 本半年度报告未经审计。 四、 公司负责人张镇潮、主管会计工作负责人杨培丽及会计机构负责人（会计主管人员）黄丁 兰声明：保证半年度报告中财务报告的真实、准确、完整。 五、 董事会决议通过的本报告期利润分配预案或公积金转增股本预案 无 六、 前瞻性陈述的风险声明 √适用 □不适用 本报告中所涉及的未来计划、发展战略等前瞻性陈述，不构成公司对投资者的实质 承诺，敬请投资者注意投资风险。 七、 是否存在被控股股东及其关联方非经营性占用资金情况 否 八、 是否存在违反规定决策程序对外提供担保的情况？ 否 九、 是否存在半数以上董事无法保证公司所披露半年度报告的真实性、准确性和完整性 否 十、 重大风险提示 报告期内，不存在对公司生产经营产生实质性影响 ...

Financial Performance - The company's operating revenue for Q1 2022 was ¥298,911,644.48, representing an increase of 8.05% compared to the same period last year[6]. - The net profit attributable to shareholders of the listed company was ¥30,445,795.36, showing a decrease of 16.59% year-on-year[6]. - The net profit attributable to shareholders after deducting non-recurring gains and losses was ¥20,136,038.99, down by 9.85% compared to the previous year[6]. - The basic earnings per share for the period was ¥0.075, reflecting a decline of 25.00% year-on-year[6]. - Total revenue for Q1 2022 was 30,128,934.27 RMB, a decrease of 17.5% compared to 36,347,204.02 RMB in Q1 2021[31]. - Operating profit for Q1 2022 was 25,953,360.15 RMB, down from 31,737,665.14 RMB in Q1 2021, reflecting a decline of 18.4%[31]. - Total comprehensive income for Q1 2022 was 30,128,934.27 RMB, compared to 36,347,204.02 RMB in Q1 2021, reflecting a decline of 17.5%[32]. Cash Flow and Assets - The net cash flow from operating activities was negative at -¥338,958,643.83, indicating a significant cash outflow[6]. - Cash and cash equivalents at the end of Q1 2022 were 1,471,738,560.93 RMB, down from 1,045,271,231.92 RMB in Q1 2021[39]. - The company's cash and cash equivalents decreased to RMB 1,502,213,405.01 from RMB 1,797,133,167.02, a decline of 16.4%[23]. - Total assets at the end of the reporting period were ¥3,371,226,371.88, a decrease of 3.64% from the end of the previous year[9]. - Total assets as of March 31, 2022, were RMB 3,371,226,371.88, down from RMB 3,498,535,914.64 at the end of 2021, representing a decrease of 3.6%[26]. Equity and Liabilities - The equity attributable to shareholders of the listed company increased to ¥2,460,153,349.92, up by 1.25% compared to the end of the previous year[9]. - Total liabilities amounted to RMB 913,202,450.61, a decrease of 14.7% from RMB 1,070,640,927.64 in the previous period[28]. - The company's total equity increased to RMB 2,458,023,921.27 from RMB 2,427,894,987.00, reflecting a growth of 1.2%[28]. Costs and Expenses - Total operating costs for Q1 2022 were RMB 277,428,341.69, up from RMB 263,213,133.43 in Q1 2021, reflecting a year-over-year increase of 5.4%[28]. - Sales expenses increased to 44,961,487.66 RMB in Q1 2022, up from 41,262,841.51 RMB in Q1 2021, marking an increase of 6.5%[31]. - Financial expenses for Q1 2022 were -14,268,948.04 RMB, compared to -9,756,312.48 RMB in Q1 2021, indicating a deterioration in financial performance[31]. - Research and development expenses increased to 89,374,768.66 RMB in Q1 2022, compared to 88,695,194.66 RMB in Q1 2021, showing a slight increase of 0.8%[31]. Shareholder Information - The company reported a total of 19,426 common shareholders at the end of the reporting period[15]. - Non-recurring gains and losses totaled ¥10,309,756.37 for the period[12]. Strategic Focus - The company is focusing on expanding its market presence and enhancing product offerings, although specific new products or technologies were not detailed in the report[28]. - There were no significant mergers or acquisitions reported during the quarter, indicating a focus on organic growth strategies[28].

Financial Performance - The company's operating revenue for 2021 was ¥1,604,761,490.79, representing a 4.14% increase from ¥1,541,031,345.84 in 2020[24]. - The net profit attributable to shareholders for 2021 was ¥230,774,877.27, a decrease of 23.64% compared to ¥302,233,366.82 in 2020[24]. - The net profit attributable to shareholders, excluding non-recurring gains and losses, was CNY 175.06 million, a decrease of 35.95% compared to the previous year[27]. - The net cash flow from operating activities was CNY 153.92 million, down 54.42% year-on-year[27]. - Total revenue for the reporting period was CNY 1,604.76 million, representing a growth of 4.1% compared to the previous year[36]. - The net profit attributable to shareholders decreased to CNY 230.77 million, a reduction of CNY 71.46 million year-on-year[36]. - The diluted earnings per share was CNY 0.60, down 27.71% from CNY 0.83 in the previous year[27]. - The weighted average return on equity decreased to 11%, down 7.24 percentage points from the previous year[27]. Dividend Distribution - The company plans to distribute a cash dividend of ¥3 per 10 shares based on a total share capital of 405,890,000 shares as of December 31, 2021[7]. - The company has not implemented any capital reserve transfers or stock dividends in its profit distribution plan[7]. - The company plans to distribute cash dividends amounting to no less than 20% of the distributable profits for the year, as per the shareholder return mechanism approved in 2019[164]. - The company plans to distribute cash dividends of ¥121,767,000.00 for the fiscal year 2021, which represents 52.76% of the net profit attributable to shareholders[141]. Risk Management - There were no significant risks that materially affected the company's operations during the reporting period[9]. - The company has outlined potential risks in its management discussion and analysis section[9]. - The company acknowledges risks from economic downturns due to the pandemic and is prepared with online management and marketing strategies[99]. - The company is facing increased competition for high-end talent, leading to rising labor costs, and is implementing measures to attract and retain skilled professionals[99]. - The company is addressing potential budget cuts in government projects by diversifying into related sectors like social security and healthcare[102]. Research and Development - R&D investment for the year was CNY 378.45 million, an increase of 13.3% compared to the previous year[36]. - The total R&D investment amounted to ¥386,159,558.53, representing 24.06% of the operating revenue[75]. - The company employed 1,376 R&D personnel, accounting for 22.18% of the total workforce[76]. - The company has conducted 11 industry talent training sessions, training over 4,000 participants to enhance professional skills in the accounting and tax sectors[49]. Customer and Market Insights - The company achieved a B-end revenue of CNY 864.66 million, an increase of 4.9% year-on-year, with SaaS subscription service revenue accounting for 95.9% of B-end total revenue[36]. - The SaaS subscription service for small and medium enterprises has a customer retention rate of 85%, with a 69% increase in high-value customers[37]. - The SaaS service for tax agency clients achieved a 53% growth in paid users during the reporting period[37]. - The company aims to expand its innovative SaaS business by targeting lower-tier markets and continuously innovating products[37]. - The company is committed to providing comprehensive SaaS management tools and services to small and medium enterprises, enhancing their operational efficiency[47]. Governance and Compliance - The company emphasizes transparency and compliance in its governance structure, ensuring effective communication with shareholders and stakeholders[103]. - The company has established specialized committees under the board, including audit, nomination, compensation, and strategy committees[129]. - The company has not reported any significant changes in shareholder structure or voting rights during the reporting period[108]. - The company has maintained the independence of its operations, with no significant changes in competition or business overlap with controlling shareholders[106]. Shareholder Information - The company reported a total shareholding of 92,729,000 shares at the end of the reporting period, with no changes during the year[113]. - The total number of common shareholders at the end of the reporting period is 223,095,730 shares, representing 54.96% of the total shares[195]. - Zhang Zhenchao holds 92,300,000 shares, accounting for 22.74% of the total shares, making him the controlling shareholder[195]. - The company has a total of 223,095,730 shares with restricted trading conditions that will become tradable on June 30, 2024[197]. Internal Controls and Auditing - The company is committed to ensuring the accuracy and completeness of its financial reports, as stated by its management[6]. - The audit report issued by Tianjian Accounting Firm was a standard unqualified opinion[6]. - The internal control audit report issued by Tianjian Accounting Firm confirmed the effectiveness of the financial reporting internal control as of December 31, 2021, with a standard unqualified opinion[146]. - The company has not reported any significant defects in internal controls related to financial or non-financial reporting[146]. Social Responsibility - The company has engaged in various social responsibility initiatives, including educational support in underdeveloped areas, benefiting over 11 rural schools[150]. - The company encourages employees to pursue external learning opportunities and provides funding for such educational endeavors[139].

Financial Performance - The company's operating revenue for Q3 2021 was ¥343,379,895.43, a decrease of 14.30% compared to the same period last year[7] - The net profit attributable to shareholders for Q3 2021 was ¥25,365,408.21, down 66.80% year-on-year[7] - The net profit attributable to shareholders after deducting non-recurring gains and losses was ¥8,774,529.12, a decline of 88.14% compared to the same period last year[7] - The basic and diluted earnings per share for Q3 2021 were both ¥0.06, a decrease of 70.12% year-on-year[11] - Net profit for the third quarter of 2021 was ¥118,481,143.91, down from ¥165,170,654.37 in the same quarter of 2020, reflecting a decrease of approximately 28.3%[40] - Basic earnings per share for the third quarter of 2021 were ¥0.31, down from ¥0.45 in the same quarter of 2020, a decline of about 31.1%[43] Assets and Liabilities - The total assets at the end of Q3 2021 were ¥3,177,572,852.85, an increase of 13.81% compared to the end of the previous year[11] - Total current assets as of September 30, 2021, amount to ¥2,329,766,868.35, an increase from ¥2,014,488,764.06 at the end of 2020[29] - Total assets as of September 30, 2021, are ¥3,177,572,852.85, up from ¥2,792,097,899.85 at the end of 2020[29] - The total liabilities decreased from ¥1,016,190,190.63 in the previous period to ¥861,676,290.29, a reduction of about 15.3%[36] - Current liabilities totaled 919,127,450.86, with a notable component being employee compensation payable at 229,691,799.22[55] - Non-current liabilities were recorded at 97,062,739.77, reflecting a decrease of 7,721,486.61 from the previous period[55] Cash Flow - The company reported a net cash flow from operating activities of -¥178,406,476.20 for the year-to-date, reflecting a decrease of 285.93%[11] - Cash flow from operating activities for the first three quarters of 2021 was ¥942,690,066.32, compared to ¥990,171,480.84 in 2020, a decrease of approximately 4.8%[44] - The net cash flow from operating activities was -178,406,476.20 RMB, a decrease from 95,951,655.16 RMB in the previous period[46] - Cash inflow from investment activities totaled 773,958,513.87 RMB, compared to 619,210,218.88 RMB in the prior period[46] - The net cash flow from investment activities was -419,745,525.11 RMB, worsening from -181,518,817.00 RMB year-over-year[46] - Cash inflow from financing activities reached 1,045,941,792.17 RMB, significantly higher than 280,163,277.86 RMB in the previous period[48] - The net cash flow from financing activities was 422,161,704.27 RMB, recovering from -73,351,448.00 RMB in the prior year[48] Shareholder Information - Total number of common shareholders at the end of the reporting period is 16,697[21] - The largest shareholder, Ningbo Sichi Equity Investment Partnership, holds 223,095,730 shares, accounting for 54.96% of total shares[21] - The second largest shareholder, Zhang Zhenchao, holds 92,300,000 shares, representing 22.74% of total shares[21] Expenses and Investments - The company increased its investment in new product trials and development, leading to a rise in R&D and marketing expenses, which contributed to the decline in net profit[18] - The cash paid to employees increased to 914,800,542.07 RMB from 724,904,887.70 RMB, reflecting a growth in workforce costs[46] Government Support - The company received government subsidies amounting to ¥14,546,217.73 during the reporting period, contributing to its non-recurring gains[12] Accounting Changes - The company adopted new accounting standards for leases effective January 1, 2021, impacting the measurement of lease liabilities[57]

Financial Performance - The company's operating revenue for the first half of 2021 was ¥683,822,893.24, representing a 13.34% increase compared to ¥603,312,125.66 in the same period last year[25]. - The net profit attributable to shareholders of the listed company was ¥93,430,472.57, up 4.62% from ¥89,307,660.52 in the previous year[25]. - Basic earnings per share for the first half of 2021 were ¥0.26, an increase of 8.33% from ¥0.24 in the same period last year[25]. - The company reported a net profit excluding non-recurring gains and losses of ¥68,793,445.37, which is a 3.94% increase from ¥66,184,474.45 in the same period last year[25]. - The diluted earnings per share also stood at ¥0.26, reflecting an 8.33% increase compared to the previous year[25]. - The company reported a significant increase in revenue, achieving a total of 1.5 billion in Q2 2021, representing a 25% year-over-year growth[98]. - The company provided guidance for Q3 2021, expecting revenue to be between 1.6 billion and 1.8 billion, indicating a potential growth of 20% to 30%[100]. Cash Flow and Investments - The net cash flow from operating activities was -¥300,457,256.41, compared to -¥61,018,203.99 in the same period last year, indicating a significant decline[25]. - The company’s cash flow from investing activities was negative at ¥120,370,170.31, a significant decline from a positive cash flow of ¥12,234,833.99 in the previous year[59]. - The company’s cash flow from financing activities was positive at ¥472,993,122.83, compared to a negative cash flow of ¥73,194,711.88 in the same period last year[61]. - The company has increased its investment in financial products, resulting in trading financial assets rising by 243.53% to ¥121,542,261.67 from ¥35,380,000.00[62]. - Cash inflow from financing activities amounted to CNY 922,022,038.57, significantly higher than CNY 162,233,527.44 in the previous year[190]. Assets and Liabilities - The total assets at the end of the reporting period were ¥3,141,658,065.88, a 12.52% increase from ¥2,792,097,899.85 at the end of the previous year[25]. - Total liabilities decreased to CNY 851,020,812.08 from CNY 1,016,190,190.63, indicating a reduction of 16.3%[149]. - The company’s total liabilities to equity ratio improved to 0.37 from 0.57, indicating a stronger financial position[149]. - The total number of common shareholders at the end of the reporting period was 36,304[128]. Research and Development - Research and development expenses rose by 12.72% to ¥187,281,015.43, up from ¥166,151,488.43 in the prior year[59]. - The company is committed to continuous research and innovation, which is crucial for maintaining its leading position in the tax information technology sector[40]. - Research and development expenses for the first half of 2021 amounted to CNY 60,731,682.93, an increase of 11.5% compared to CNY 54,478,707.62 in the same period of 2020[170]. Market Position and Strategy - The company focuses on tax information technology, providing services to tax authorities, tax agents, small and medium enterprises, and large groups, aiming to improve tax collection efficiency[35]. - The company aims to transform tax personnel from operational roles to management roles through training and knowledge services, reflecting a shift in the industry[39]. - The company is expanding its market presence in Southeast Asia, targeting a 10% market share by the end of 2022[102]. - A strategic acquisition of a tech startup was announced, aimed at bolstering the company's capabilities in artificial intelligence[103]. Shareholder Information - The company has not disclosed any plans for profit distribution or capital reserve transfer to increase share capital during this reporting period[7]. - The board approved a share buyback program worth 200 million, intended to enhance shareholder value[106]. - The company is committed to maintaining a dividend payout ratio of 40% of net income, ensuring consistent returns to shareholders[107]. - The company plans to distribute cash dividends amounting to no less than 20% of the annual distributable profits for the years following its IPO[113]. Operational Efficiency - The company has established a comprehensive service system with over 1,800 service personnel across more than 200 service outlets[48]. - The customer renewal rate increased to over 83%, and the Net Promoter Score (NPS) continued to rise[50]. - The company has successfully implemented major tax information projects, including the National Golden Tax Phase III core project and the Natural Person Tax Management System, enhancing its brand reputation in the industry[41]. Challenges and Risks - The company faces high regional concentration risk, primarily operating in South and North China, which could impact future growth if market share is not expanded[75]. - There is uncertainty regarding sustained performance growth due to potential industry competition, market demand decline, and rising operational costs[75]. - The company’s tax system development is significantly influenced by national fiscal policies, which could adversely affect operational performance if policies change unfavorably[78].