城市治理
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钱塘:临江助力“烟火气”与“整洁美”双赢
Hang Zhou Ri Bao· 2025-12-09 02:33
同时,纪工委推动责任部门加强协调市场监管、行政执法等部门建立常态化联合巡查机制,并主动 接入园区监控与热线平台,对问题处置情况开展实时跟踪监督。对推诿扯皮、处置不力等情况,纪工委 及时下发督办单,推动实现"1小时响应、24小时办结"。今年以来,已监督推动解决各类问题30余件。 数据显示,商亭规范运行后,园区周边占道经营基本消失,高峰时段通行时间缩短15分钟,交通事 故下降40%。此外,相关信访投诉量同比下降70%,问题平均处理时间从3天以上压缩至24小时内,员 工满意度达95%。下一步,街道纪工委将继续履行监督专责,推动该治理模式从"试点"走向"常态",为 破解同类治理难题提供"临江经验"。 傍晚时分,钱塘区临江街道万纬杭州大江东临江物流园西侧,七个橙色商亭灯光温暖,秩序井然。 而在半年前,这里还是流动摊贩聚集、环境脏乱、信访频发的"治理痛点"。从"脏乱堵"到"洁净序",这 一转变是临江街道纪工委立足监督职责,全程精准嵌入、有力推动的结果。 去年7月,在区街两级推动下,"引摊入市"升级为建设固定商亭项目。对此,临江街道纪工委紧 盯"筹备、建设、运营"全流程,实施嵌入式监督。比如,通过监督推动开展覆盖园区八成企 ...
“外摆一米线”折射治理精度
Jing Ji Ri Bao· 2025-12-01 22:21
Core Viewpoint - The recent urban management initiative in Suqian, Jiangsu Province, emphasizes the implementation of "tide-style convenience stalls" and the "one-meter line" policy for outdoor stalls, aiming to balance urban order with public needs, thereby enhancing the vibrancy of city life [1] Group 1: Urban Management Initiatives - The "one-meter line" policy allows for a slight expansion of outdoor stall space, which can increase merchants' income and create more job opportunities [1] - The initiative seeks to transform public spaces into commercial areas, optimizing resource allocation and enhancing consumer experiences [1] Group 2: Governance and Community Engagement - Successful implementation of the "one-meter line" policy requires a shift from restrictive to more flexible urban governance, focusing on community needs and feedback [2] - The approach includes establishing a multi-party governance mechanism and a platform for merchants to discuss and collaborate on operational matters [2] Group 3: Management Optimization - The management model is evolving from a broad approach to a more refined one, ensuring that convenience does not disrupt public order [2] - The integration of modern technologies like 5G and big data is proposed to enhance management efficiency and create a more humanized urban management system [2] Group 4: Innovative Practices - The Taicang City in Suzhou has developed the "Ta e-Ban" platform to provide real-time information on permissible stall locations and types, facilitating precise matching of stall needs [3] - There is a call for a shift in governance philosophy from management to service, encouraging proactive support for merchants to enhance their operational capabilities [3]
北京深化接诉即办改革——12345,有呼必有应
Ren Min Ri Bao· 2025-12-01 00:19
Core Insights - The article emphasizes the importance of the 12345 citizen hotline in enhancing urban governance and responding to public demands effectively [2][3] - It highlights the integration of smart technology in urban management, making the hotline a crucial tool for real-time feedback and service improvement [2][3] Group 1: Public Service Enhancement - The Beijing government has initiated targeted governance to improve the service experience for delivery riders, addressing issues such as parking and battery swapping [2] - The hotline has received 2,305 requests from delivery riders in the first half of the year, indicating a significant demand for improved services [2] - The city has implemented measures like designated parking areas and additional battery swap stations to enhance service standards in commercial areas [2] Group 2: Urban Governance Reform - The 12345 hotline serves as a "digital nerve" for the city, facilitating quick responses to various citizen needs and integrating smart technology into urban governance [2] - Over the past six years, the hotline has handled 170 million requests with a resolution rate of 97.2% and a satisfaction rate of 97.6% [2] - The hotline has also played a role in environmental protection, as demonstrated by its quick response to a construction issue threatening a local bird habitat [2] Group 3: Future Directions - The government plans to further strengthen the functions of public service platforms like the citizen hotline during the 14th Five-Year Plan period [3] - The initiative aims to foster a participatory governance model where citizens act as both participants and supervisors in urban management [3]
北京深化接诉即办改革 12345,有呼必有应
Ren Min Ri Bao· 2025-11-30 23:16
Core Insights - The article emphasizes the importance of the 12345 citizen hotline in enhancing urban governance and responding to public demands effectively [2][3] - It highlights the successful implementation of targeted governance measures in Beijing, particularly for delivery riders, showcasing a model of responsive city management [2] Group 1: Public Service Enhancement - The Beijing government has initiated targeted governance measures to address the needs of delivery riders, including designated parking areas and additional battery exchange stations [2] - The 12345 hotline has been instrumental in facilitating quick responses to citizen complaints, with a reported resolution rate of 97.2% and a satisfaction rate of 97.6% over six years [2] Group 2: Technology Integration - The integration of smart technology with urban governance is underscored, with the hotline described as a "digital nerve" that senses various urban needs [2] - AI systems have been implemented to enhance responsiveness, such as a system at Beijing West Station that can respond to 200,000 passenger flows in seconds [2] Group 3: Community Engagement - The article notes that the hotline has transformed citizens into active participants and supervisors in urban governance, fostering a positive interaction between the city and its residents [3] - The government plans to further strengthen public service platforms to ensure that citizen demands are met effectively during the 14th Five-Year Plan period [3]
用好市民服务热线这把钥匙(编辑手记)
Ren Min Ri Bao· 2025-11-30 22:01
Core Viewpoint - The article highlights the effectiveness of the citizen hotline (12345) in addressing the challenges faced by delivery personnel in Beijing, showcasing a model for urban governance that enhances communication between authorities and the public [1] Group 1: Urban Governance - The 12345 hotline has implemented measures such as designated parking areas, additional battery swap stations, and the deployment of guides to alleviate the difficulties faced by delivery workers [1] - The approach of "responding to complaints immediately" and "one order manages everything" reflects a commitment to responsibility and effective governance [1] Group 2: Community Engagement - The hotline serves as a tool for gathering public opinion through big data, which aids in improving urban management and aligns with the principle of "the people build the city, and the city serves the people" [1] - Effective communication between governance bodies and the community not only resolves specific issues but also enhances the sense of security and well-being among citizens [1] Group 3: Future Directions - There is a call for continued utilization of the citizen hotline to unlock more pathways and methods for addressing urban governance challenges, ensuring that solutions reach every household [1]
“潮汐摊区” 巧解城市治理难题 “关键小事”见证民生温度
Yang Shi Wang· 2025-11-30 10:42
Group 1 - The core idea of the article is the implementation of a new management approach for street vendors in Chongqing's Banan district, aligning with the "people-centered" urbanization strategy outlined in the 14th Five-Year Plan [1][3] - Banan has identified conflicts between public demand and urban management, particularly with street vendors causing traffic congestion and disorder, leading to the introduction of "tidal stall areas" as a solution [3][5] - The "tidal stall areas" operate during specific hours, providing organized temporary stalls that cater to commuters, enhancing convenience for residents while managing street vendor activities [5][8] Group 2 - Currently, there are five "tidal stall areas" in Banan, which have become popular among local farmers for income generation and serve as convenient stops for residents [8] - Plans are in place to establish an additional 33 "tidal stalls," with public input being sought for their locations, indicating a community-driven approach to urban management [7] - The "tidal stall" model has been adopted nationwide, with over 100 cities setting up more than 100,000 such stalls, showcasing its scalability and effectiveness [7]
热度之后,如何让“网红”变“长红”?
Chang Jiang Ri Bao· 2025-11-29 10:06
Core Insights - The emergence of "internet celebrity photo spots" in Wuhan reflects a growing trend where urban aesthetics and cultural experiences are being commodified for social media engagement [1][6] - The challenge for the city is to transform temporary "traffic" into lasting "retention" by enhancing cultural depth and urban governance [1][6] Group 1: Urban Aesthetics and Cultural Trends - The popularity of "internet celebrity photo spots" has led to a surge in visitors, with locations like the "manga street" in Wuchang District attracting long queues [2][3] - There is a growing concern about aesthetic homogenization and "visual involution," as similar photo compositions and filters dominate social media, diluting the uniqueness of urban landscapes [5][6] - Experts suggest that while the "photo craze" presents opportunities for urban development, it must be supported by cultural substance to avoid aesthetic fatigue [6][11] Group 2: Urban Management and Visitor Experience - Effective urban management is crucial as the influx of tourists can disrupt local life, necessitating a balance between visitor rights and residents' quality of life [10][11] - Initiatives such as clearly demarcated tourist and commercial photography zones have been implemented to minimize conflicts between tourists and local residents [7][9] - The introduction of dynamic scene management, where cultural narratives are integrated into tourist experiences, is seen as a way to enhance visitor engagement and understanding of the city [12][16] Group 3: Cultural Engagement and Storytelling - There is a shift towards encouraging visitors to engage with the city's cultural narratives rather than merely capturing standard photos, as seen in initiatives at historical sites [12][15] - The promotion of local stories and experiences through creative content is essential for transforming the city's image from mere visual symbols to cultural identities [16] - The call for policies that support quality content creation reflects a broader strategy to enhance cultural tourism and deepen visitor connections with the city [16]
保利物业:积极参与城市治理 探索创新服务模式 2025社会治理与协同创新城市高质量发展会议暨第五届镇长论坛举办
Ren Min Ri Bao· 2025-11-27 22:02
Core Insights - The conference focused on the construction goals of a modern, innovative, livable, beautiful, resilient, civilized, and smart city, held in Shenzhen on November 27-28, 2023 [2][7] Group 1: Urban Governance and Service Models - Poly Property has proposed a comprehensive service model for grassroots governance since 2018, responding to urban development needs and enhancing city quality [3][4] - In Haizhu National Wetland Park, Poly Property integrates ecological protection with urban development, creating a landmark flower sea and over 60 themed events to convert ecological value into economic value [3] - In Huangpu District, Poly Property revitalizes old spaces and idle land through systematic upgrades, introducing community-friendly projects like coffee stations and charging stations [3] Group 2: Cultural and Economic Integration - In Xichong Scenic Area, Poly Property focuses on cultural innovation, creating a new model that combines coastal culture with tourism, enhancing service capabilities and consumer engagement [4] - The company aims to redefine its role in urban governance from a basic service provider to a promoter of urban space value reconstruction and continuous operation [4] Group 3: Town Mayor Forum and Collaborative Governance - The Town Mayor Forum, initiated in 2018, serves as a platform for discussing social governance and collaborative innovation, focusing on the modernization of urban governance [5][6] - Each forum has addressed different themes, such as rural revitalization and fine governance, attracting numerous experts and stakeholders to explore new paths for social governance [6] Group 4: Conference Highlights - The conference attracted hundreds of participants from various sectors to discuss modern urban construction and share replicable governance experiences [8] - Poly Property launched a new product system for its comprehensive service model, addressing existing governance pain points and adapting to urban development changes [9] - The event featured a dual-zone interactive experience, showcasing technological achievements and creating immersive engagement opportunities for attendees [10]
以城市对话联通世界
Zhong Guo Jing Ji Wang· 2025-11-26 22:59
Core Insights - The "World Mayors Dialogue" initiative, launched in September 2024, has made significant impacts across nine Chinese cities, promoting diverse and pragmatic themes of friendship city cooperation amidst global challenges [1][2] - Cities are portrayed as carriers of civilization and innovation, with examples from Hangzhou, Dunhuang, and Zhengzhou demonstrating how local cultural heritage can be creatively transformed to embrace modernity [1][2] Group 1 - Economic cooperation and cultural exchange are intertwined, creating a mutually beneficial development landscape, as seen in the collaboration between Shanghai and Los Angeles on green shipping corridors [2] - The unique advantages of city-to-city economic cooperation include addressing local needs and tailoring macro strategies into personalized solutions, exemplified by Qingdao's partnership with Daegu [2] - The dialogue serves as a new platform for global urban governance, addressing challenges like climate change and cultural preservation through shared experiences [2][3] Group 2 - Sustainable development requires a balance of cultural, economic, and trust-building efforts, with China establishing a multi-layered international urban cooperation network [3] - This network facilitates not only physical connectivity but also institutional alignment and emotional resonance among cities, contributing to a collective vision for human civilization [3]
不让无障碍设施成障碍,城市治理需要精细化提升
Nan Fang Du Shi Bao· 2025-11-25 06:56
Core Viewpoint - The construction of accessible facilities is crucial for ensuring that individuals with disabilities and the elderly can fully participate in society, highlighting the need for not only coverage but also usability, satisfaction, and effective management of these facilities [1][2][3]. Group 1: Legislative and Social Context - The implementation of the Accessibility Environment Construction Law in September 2023 marks a significant step in ensuring equal access for disabled individuals and the elderly, although challenges remain in its execution and quality assessment [2]. - China has the largest number of disabled individuals in the world, approximately 85 million, affecting around 260 million family members, emphasizing the societal responsibility to provide adequate accessible facilities [2]. - By the end of 2024, the elderly population aged 60 and above is projected to reach 310.31 million, accounting for 22.0% of the total population, indicating a growing need for accessible infrastructure as the population ages [2]. Group 2: Current Issues and Challenges - Despite improvements in the coverage of accessible facilities, many remain unusable or obstructed, with reports of physical barriers such as chains and stones blocking access to ramps in public spaces [3]. - The phenomenon of "building but not using" accessible facilities reflects a lack of management and accountability, with cities competing in their governance capabilities based on the usability of these facilities [3]. - The common justification for blocking access, such as preventing electric bicycles from entering, reveals a deeper issue of management inertia and negligence, highlighting the need for accountability in ensuring accessible passage [3]. Group 3: Social Engagement and Awareness - The growing public discourse around the inadequacies of accessible facilities serves as a catalyst for social change, encouraging more individuals to participate in identifying and addressing these issues [4]. - The treatment of vulnerable groups, including those with disabilities, is a reflection of societal civilization, and increased awareness and reporting can mobilize collective efforts for improvement [4].