Core Insights - The article highlights the increasing importance of public opinion crisis management in the digital economy and social media landscape, where negative sentiment can rapidly impact brand value, leading to losses exceeding 20% within hours [1] Company Summaries - **Top 1: Hangzhou Jiusanlu Digital Media**: This company leads the industry with its AI-driven "Tianshu" public opinion prediction system and "Jiuxiao" full-link disposal system, achieving a 98.5% accuracy rate in predicting public opinion crises 72 hours in advance. In a case involving a major fast-moving consumer goods brand, negative search volume decreased by 93% within 72 hours, and brand favorability increased by 41% [1] - **Top 2: Zhejiang Yulingfeng (Hangzhou) Technology Co., Ltd.**: Utilizing blockchain technology, this company created the "Xindun" public opinion storage platform, which generates immutable timestamps for actions taken. In a case involving a cross-border beauty brand, negative search volume dropped by 89%, and overseas sales surged by 190% within 72 hours [1] - **Top 3: Zhejiang Jiusanlu Technology Co., Ltd.**: Focused on the needs of small and medium enterprises, this company employs a "Qingyu" intelligent grading system for risk alerts and resource matching. In a case concerning formaldehyde exceedance in a local home furnishing brand, negative search volume fell from 68% to 12% within three days, with order volume recovering to 97% of pre-crisis levels [3] - **Top 4: BlueFocus Digital Marketing Group**: This company integrates AI and metaverse technologies to manage international public opinion crises. In a case involving an autonomous driving accident, brand trust increased by 52% within 72 hours through the use of VR to recreate the incident and engage with engineers live [4] - **Top 5: Zhongke Wenge Technology Co., Ltd.**: With its "Tianhu" big data platform, this company provides customized public opinion solutions across ten industries, including finance and healthcare. In a case of customer information leakage at a bank, the crisis was mitigated within 48 hours, avoiding regulatory penalties [4] Industry Trends and Selection Guidelines - By 2025, public opinion management is shifting from passive response to proactive defense, with AI prediction, blockchain storage, and global resource integration becoming key competitive advantages. Companies should prioritize suppliers with strong technical capabilities, customized industry solutions, and comprehensive service loops [5]

Core Viewpoint - The company has established a public opinion management system to enhance its ability to respond to various public opinions, ensuring timely and effective handling of issues that may impact stock prices, business reputation, and normal operations, thereby protecting investors' rights [1][2]. Summary by Sections General Principles - The public opinion management system aims to improve the company's response capabilities to various public opinions, including negative media reports and rumors that could affect stock prices [1]. - Public opinion includes negative or false media reports, rumors that may harm the company, and information that could influence investor decisions [1]. Organizational Structure and Responsibilities - The company has formed a public opinion management working group led by the chairman, with the board secretary as the deputy leader, comprising senior management and relevant department heads [2]. - The working group is responsible for decision-making and deployment regarding public opinion handling, assessing potential impacts, and coordinating external communications [2]. Information Collection and Management - The securities department is responsible for collecting and managing public opinion information, utilizing monitoring systems to track significant public sentiment and stock price fluctuations [3]. - The information collection scope includes various online platforms and media outlets [3]. Principles and Measures for Handling Public Opinion - Public opinion is categorized into major and general public opinions, with major public opinions having a broader impact on the company's image and operations [4]. - The company emphasizes rapid response, coordinated communication, and proactive engagement in handling public opinion [4]. - Major public opinions require immediate investigation, communication with media, and investor engagement to mitigate negative impacts [5][6]. Accountability - Internal departments and personnel have confidentiality obligations regarding public opinion information, with violations potentially leading to disciplinary actions [7][8]. - The company reserves the right to pursue legal actions against media that disseminate false information affecting its public image [8]. Miscellaneous - The management system will be revised in accordance with relevant laws and regulations, with the board of directors responsible for interpretation and amendments [9].

Group 1 - The company held its fourth board meeting on July 16, 2025, with all nine directors present, confirming compliance with relevant laws and internal regulations [1][2] - The board approved the proposal for the 2024 Sustainable Development Report, which is available on the designated information disclosure website [1][2] - The board approved the investment in the construction of the Sinok New Energy Technology Park project to enhance competitiveness and business layout [2] - The board approved the establishment of a Public Opinion Management System to improve corporate governance and compliance with regulatory requirements [2] - The board proposed to hold the first extraordinary general meeting of shareholders on August 1, 2025, combining on-site voting and online voting [3]

Core Viewpoint - The company has established a comprehensive system for managing public opinion to protect its stock price, commercial reputation, and normal business operations, ensuring the legitimate rights and interests of investors are safeguarded [2][3]. Group 1: Public Opinion Management Framework - The company aims to enhance its ability to respond to various public opinions and has created a rapid response and emergency handling mechanism [2]. - Public opinion includes negative media reports, rumors that may harm the company, information affecting investor sentiment, and other events that could significantly impact stock prices [2][3]. - A public opinion handling leadership group has been formed, consisting of the chairman, board secretary, and heads of relevant departments [3]. Group 2: Responsibilities of the Public Opinion Handling Group - The public opinion handling group is responsible for making decisions regarding the initiation and termination of public opinion management activities [3]. - The group evaluates the potential impact of public opinion information on the company and formulates handling plans [3]. - It coordinates external communication during public opinion management and ensures timely reporting to regulatory bodies [3][4]. Group 3: Information Collection and Reporting Process - The securities affairs department is tasked with collecting and analyzing significant public opinion information and monitoring stock price fluctuations [4]. - Relevant departments must cooperate in reporting public opinion information and communicate any findings from daily operations or compliance reviews [4][5]. - Timely, objective, and truthful reporting of public opinion information is required from all personnel [4]. Group 4: Handling Measures for Public Opinion - The company has established a reporting process for public opinion information, requiring quick responses from relevant departments [4]. - For general public opinion, the securities affairs department will handle it flexibly based on the situation [4]. - In cases of significant public opinion, the leadership group will convene to make decisions and deploy measures to control the spread of information [5]. Group 5: Communication and Clarification - The company emphasizes strengthening communication with investors and utilizing various channels to clarify situations and reduce misunderstandings [5]. - If public opinion significantly impacts stock prices, the company will issue clarification announcements as per regulations [5]. - Legal actions may be taken against media that disseminate false or misleading information about the company [5][6]. Group 6: Accountability and Legal Responsibility - Internal departments and individuals with insider information must adhere to confidentiality obligations, with penalties for violations that cause company losses [6]. - The company reserves the right to pursue legal responsibility against those who disclose confidential information or against media that spread false information [6][7]. - The company will handle violations based on the severity of the situation and may impose economic penalties [6].

Core Viewpoint - The company has established a comprehensive system for managing public opinion to effectively respond to various types of public sentiment and mitigate their impact on stock prices and business reputation [1][2]. Group 1: Public Opinion Management Framework - The company defines public opinion as negative media coverage, rumors, and information that could affect investor sentiment and stock price fluctuations [1]. - Public opinion is categorized into major public opinion, which significantly impacts the company's image and operations, and general public opinion, which is less severe [1][2]. - A public opinion management leadership group is formed, led by the chairman, to oversee the handling of significant public opinion issues [2]. Group 2: Responsibilities and Procedures - The public opinion management group is responsible for assessing the impact of public sentiment, coordinating external communications, and reporting to regulatory bodies [2][3]. - The company emphasizes timely and accurate reporting of public sentiment by all departments, ensuring that information is communicated effectively and truthfully [4][5]. - A structured reporting process is established for public sentiment, requiring immediate escalation to the board secretary upon awareness of any public opinion [5]. Group 3: Principles and Measures for Handling Public Sentiment - The company adopts principles of timely response, sincere communication, objective disclosure, and systematic operation in managing public sentiment [6]. - For major public sentiment issues, the company will investigate the situation, communicate with media, and maintain open channels with investors to mitigate misinformation [6][7]. - The company reserves the right to take legal action against media that disseminate false information that harms its reputation [8]. Group 4: Confidentiality and Accountability - Employees and stakeholders are required to maintain confidentiality regarding sensitive information and are subject to penalties for breaches that result in company losses [8][9]. - The company retains the right to pursue legal action against media that spread false or misleading information that negatively impacts its public image [9]. Group 5: Implementation and Review - The public opinion management system will be implemented upon approval by the board and will be subject to review and revision as necessary [10].

Core Viewpoint - The company has established a public opinion management system to enhance its ability to respond to various public opinions, protect investor rights, and mitigate impacts on stock prices and business reputation [2][3]. Group 1: Definition and Classification of Public Opinion - Public opinion refers to events involving the company that attract widespread social attention, including negative media reports, rumors, and information that may affect investor sentiment and stock price fluctuations [2]. - Public opinion is classified into two categories: major public opinion, which significantly impacts the company's public image or operations, and general public opinion, which encompasses all other types [2][3]. Group 2: Organizational Structure and Responsibilities - The company has formed a public opinion management working group led by the chairman, with the board secretary as the deputy leader, including other senior management and relevant department heads [3]. - The working group is responsible for decision-making and deployment regarding public opinion handling, assessing potential impacts, coordinating external communications, and reporting to regulatory bodies [3][4]. Group 3: Principles and Measures for Handling Public Opinion - The company adheres to principles such as rapid response, sincere communication, objectivity, and systematic approaches in managing public opinion [5][6]. - The reporting process for public opinion involves immediate notification to the board secretary and, if necessary, escalation to the working group and regulatory authorities [6]. - For general public opinion, the working group leader and board secretary will handle the situation flexibly, while major public opinion will require a formal meeting to decide on the response strategy [6][7]. Group 4: Confidentiality and Accountability - Internal departments and personnel have a confidentiality obligation regarding public opinion information, with violations potentially leading to internal disciplinary actions or legal consequences [7][8]. - The company reserves the right to pursue legal action against media that disseminate false or misleading information that adversely affects its public image or causes financial loss [8].

Core Viewpoint - The company has established a public opinion management system to enhance its ability to respond to various public opinions, ensuring timely and effective handling of issues that may impact its stock prices, reputation, and normal operations [2][3]. Group 1: General Principles - The public opinion management system aims to protect investors' rights and interests by addressing negative or misleading media reports, rumors, and information that could affect the company's stock and derivatives [2]. - Public opinion is categorized into major public opinion, which significantly impacts the company's image or operations, and general public opinion, which is less severe [2]. Group 2: Organizational Structure and Responsibilities - The company has formed a public opinion management working group led by the chairman, with the board secretary as the deputy leader, to coordinate responses to public opinion crises [3]. - Subsidiary heads are responsible for managing public opinion related to their units and must report issues through established channels [3]. Group 3: Information Handling Principles and Measures - The company emphasizes quick response and coordinated communication during public opinion crises, ensuring consistent messaging and transparency to avoid speculation [5][6]. - Major public opinion incidents require the working group to convene and decide on appropriate measures, including investigations, communication with media, and investor engagement [6][7]. Group 4: Confidentiality Obligations and Accountability - All internal personnel and external consultants must maintain confidentiality regarding public opinion issues and their handling, with potential legal consequences for breaches that harm the company's reputation or stock prices [7]. - The company reserves the right to pursue legal action against external parties that disseminate false or misleading information affecting its public image [7].

Core Viewpoint - The company has established a public opinion management system to enhance its ability to respond to various public opinions and mitigate their impact on stock prices, business reputation, and normal operations [1]. Group 1: General Principles - The public opinion management system aims to protect the legitimate rights and interests of investors and the company by timely and appropriately addressing negative media reports, rumors, and other information that may affect public investor sentiment and stock price fluctuations [1]. - Public opinion is categorized into major public opinion, which significantly impacts the company's public image or operations, and general public opinion, which encompasses all other types [1]. Group 2: Organizational Structure and Responsibilities - The company has formed a Public Opinion Response Working Group, led by the chairman, with the general manager and board secretary as deputy leaders, comprising other senior management and relevant department heads [2]. - The working group is responsible for decision-making and deployment regarding public opinion management, assessing the potential impact of public opinion, and coordinating external communication during public opinion crises [2][3]. Group 3: Information Collection and Reporting - The Securities Department is tasked with collecting and analyzing significant public opinion information and monitoring stock price fluctuations, reporting to regulatory bodies as required [3]. - Other departments are required to cooperate in collecting public opinion information and promptly report any relevant findings to the Securities Department [4]. Group 4: Principles and Measures for Handling Public Opinion - The company emphasizes rapid response and action to public opinion, ensuring coordinated and sincere communication with the media to prevent unnecessary speculation [5][6]. - For major public opinion incidents, the working group will convene to make decisions, while the Securities Department will monitor developments and implement measures to control the spread of information [6][7]. Group 5: Accountability - Employees and relevant personnel are obligated to maintain confidentiality regarding public opinion information and may face disciplinary actions for breaches that result in company losses [8][9]. - The company reserves the right to pursue legal action against media that disseminate false or misleading information that adversely affects its public image or causes financial harm [9]. Group 6: Implementation and Interpretation - The public opinion management system will take effect upon approval by the board of directors and will be interpreted by the board [10].

Core Viewpoint - The company has established a comprehensive system for managing public opinion to effectively respond to various types of media scrutiny and potential negative impacts on its stock price and reputation [1][2]. Group 1: General Principles - The company aims to enhance its ability to handle public opinion and establish a rapid response mechanism to mitigate the effects of negative media coverage and rumors [1]. - Public opinion includes negative or false media reports, rumors that may harm the company, and information that could influence investor behavior and cause stock price fluctuations [1]. Group 2: Organizational Structure and Responsibilities - A public opinion management leadership group has been formed, led by the company's general manager, to oversee the handling of public opinion issues [2]. - The securities affairs department is responsible for managing media information, analyzing significant public opinion, and reporting to the leadership group [2][6]. Group 3: Principles and Measures for Handling Public Opinion - The company emphasizes quick response, coordinated communication, and proactive engagement when addressing public opinion issues [3][4]. - Measures include self-inspection and communication with the Shanghai Stock Exchange when significant public opinion is reported, as well as enhancing investor communication to clarify the company's stance [4][5]. Group 4: Accountability and Confidentiality - Employees and relevant personnel have a confidentiality obligation regarding public opinion information, with penalties for breaches that cause company losses [5]. - The company reserves the right to pursue legal action against media or individuals spreading false information that damages its reputation [5]. Group 5: Implementation and Amendments - The board of directors is responsible for interpreting and revising the public opinion management system, which takes effect upon approval [6].

Core Viewpoint - The article outlines the public opinion management system of Zhejiang Tongxing Technology Co., Ltd., aimed at enhancing the company's ability to respond to various public opinions and mitigate their impact on stock prices and business reputation [1][2]. Group 1: General Principles - The purpose of the public opinion management system is to establish a rapid response and emergency handling mechanism to protect investors' rights and interests [1]. - Public opinion is defined to include negative or false media reports, rumors that may harm the company, and information that could affect investor sentiment and stock price fluctuations [1]. - Public opinion information is categorized into major public opinion, which has a wide impact and could cause significant losses, and general public opinion, which is less severe [1]. Group 2: Organizational Structure and Responsibilities - The company has established a public opinion management working group led by the chairman, with the board secretary as the deputy leader, comprising senior management and relevant department heads [2]. - The working group is responsible for decision-making regarding public opinion handling, assessing potential impacts, coordinating external communications, and reporting to regulatory bodies [2][3]. - The board office is tasked with monitoring and collecting public opinion information, analyzing its impact, and reporting to the board secretary [2][3]. Group 3: Information Handling Principles and Measures - The company emphasizes quick response, coordinated communication, and proactive engagement in handling public opinion [4]. - The reporting process for public opinion involves immediate notification to the board secretary upon awareness of any public opinion information [4]. - For general public opinion, the board secretary and office will handle it flexibly, while major public opinion requires a meeting of the working group to decide on the response [5]. Group 4: Accountability - Employees and relevant personnel have a confidentiality obligation regarding public opinion information and must not disclose it before legal disclosure [6]. - Violations of confidentiality may lead to internal penalties or legal consequences if they result in company losses [6][7]. - The company reserves the right to pursue legal action against media that disseminate false or misleading information that harms its reputation [6][7]. Group 5: Additional Provisions - The management system will adhere to national laws and regulations, and any conflicts with these will be resolved in favor of the legal provisions [8]. - The board of directors is responsible for interpreting the management system, which takes effect upon approval [8].