Workflow
品牌辨识度
icon
Search documents
品牌经营的两大流派
东京烘焙职业人· 2025-10-17 10:28
Core Viewpoint - The article emphasizes the importance of both brand strategy and brand management, highlighting two main approaches: memory technique and guidance technique in brand management [5][34]. Brand Essence - The essence of a brand is defined as the consensus formed by what the company does, says, what customers see, and what they think [7]. - Brand marketing is a complex discipline that includes various fields such as marketing, communication, sociology, psychology, anthropology, economics, linguistics, design, management, and data science [7]. Brand Management: Memory Technique - Advertising plays a crucial role in enhancing two types of recognition: commercial concept recognition and product visual recognition [10]. - The benefits of memory technique include brand recognition, brand-level purchase reasons, and proof of brand premium [12]. - Brand associations are increasingly important, with brands focusing on key terms that customers associate with them, moving away from reliance on single advertising slogans [13]. Brand Management: Guidance Technique - The guidance technique is essential for addressing issues like channel aging, declining traffic, and customer experience management [27]. - The value of guidance technique lies in matching people, products, and places, optimizing product efficiency, channel efficiency, and customer transaction efficiency [28]. - Internet brands excel in guidance techniques, utilizing concepts like customer acquisition cost and net promoter score to enhance customer engagement [29]. Summary - The article outlines two main approaches to brand management: memory technique, which focuses on external marketing funnels, and guidance technique, which emphasizes a closed-loop management system centered on the customer lifecycle [34]. - In the context of declining channels and traffic, brands may need to shift resources towards guidance techniques [35].