现场办公"求实效"，实干担当惠民生。"为人民出政绩、以实干出政绩"，民生工作的成效，最终要靠实 干来检验。坐在办公室里都是问题，深入基层一线才有办法。党员干部要围绕民生实事建立"现场办公 台账"，针对就业岗位开发、社保参保办理、安全隐患整改等具体问题，直奔现场找答案、解难题。能 当场解决的绝不拖延，当即敲定方案、明确责任人和时限；需多部门协同的复杂问题，现场召开协调会 制定联动方案，跟踪督办直至落实，以"马上就办、办就办好"的实干作风，把民生承诺变成群众可感知 的实绩。 民生无小事，枝叶总关情。中央经济工作会议的民生部署，不是抽象的概念，而是具体的行动指 南；"四下基层"也不是一句口号，而是践行"民生为大"的实践路径。唯有以"身入心至"的态度下基层， 以"求真务实"的作风办实事，才能打通民生服务"最后一公里"，让中央的民生关怀转化为群众手中 的"幸福清单"，在新时代新征程上绘就更加温暖的民生画卷。 调研走访"察实情"，精准对接民之需。"为人民群众多办实事"，核心是办群众急需的事、办群众满意的 事。答案不在办公室的报表里，而在基层的烟火气中，在群众的急难愁盼里。"四下基层"倡导的"一线 工作法"，正是破解民生难 ...

"以前办理点儿业务可费劲了，得跑老远，耽误工夫不说，身体也吃不消，现在有了综合服务中心，走 几步路就到了，用不了多大一会儿就能痛快办结，真是忒方便了！"刚为家人办理完社保手续的高新区 庆北办事处李各庄村村民刘淑娟拉着唐山银行"四下基层"工作组人员的手说。 2025年12月25日，唐山银行"四下基层"工作组顶着凛冽的寒风来到高新区庆北办事处李各庄村，走访调 研由该行支持建设的李各庄村综合服务中心，以及改造、修缮的综合文化服务站、小会议室。看到已经 成为集党务、政务、金融服务于一体的综合平台切实提升了村级服务能力，村民办事的确快速便捷了， 工作组人员心里乐开了花。 李各庄村党支部书记、村主任张艳青代表全体村民致谢："综合服务中心能建起来多亏了工作组，你们 一来就入户走访调研，现场登记需求并纳入重点解决事项，投入专项资金给予支持，现在村民们的各类 社会保障服务都能在这里一站解决，帮助我们提升了一线服务效能，大家伙儿是既感谢又感动啊！" （来源：唐山劳动日报） 开展调查研究，精准聚焦民生难题。走访慰问困难群众、党龄50年以上老党员数十户，送去1.5万元生 活物资；帮扶12名困难儿童并捐赠1.2万元助学金。赴实地开展调 ...

转自：甘肃日报 甘肃省委书记、省人大常委会主任胡昌升18日在张掖市甘州区信访局接待来访群众。他强调，要深 入学习贯彻党的二十届四中全会精神，认真贯彻落实习近平总书记关于加强和改进人民信访工作的重要 思想，全面贯彻落实习近平总书记视察甘肃重要讲话重要指示精神，始终坚持以人民为中心的发展思 想，牢固树立造福人民的政绩观，走好新时代党的群众路线，面对面、手拉手、心贴心做好信访工作， 用心用情用力解决群众急难愁盼问题，切实把好事实事办到人民群众心坎上。 胡昌升来到甘州区信访局信访接待大厅，详细了解信访接待办理流程及接访情况，并与来访群众座 谈交流，耐心倾听群众诉求，详细询问有关情况，现场研究解决反映的问题。他强调，信访工作是"送 上门来的群众工作"，是了解民意、集中民智、维护民利、凝聚民心的重要工作。要把为民办访贯穿始 终，通过信访渠道摸清群众愿望和诉求、找到工作差距和不足，举一反三加以改进，更好为群众服务。 要把用情接访贯穿始终，全面落实"四下基层"制度，深入开展领导干部接访下访，满怀感情办理群众来 信，耐心细致接待群众来访，千方百计化解信访积案，切实做到案结事了、事心双解。要把依法治访贯 穿始终，扎实推进信访工作 ...

转自：云南日报 12月19日，云南省委副书记、省长王予波在大理白族自治州剑川县接待群众来访，强调要深入贯彻 党的二十届四中全会和中央经济工作会议精神，全面践行习近平总书记关于加强和改进人民信访工作的 重要思想，落实省委工作要求，始终坚持民生为大，用心用情用力解决好群众急难愁盼问题，保障群众 合法权益。 王予波要求，各级领导干部要带头到基层接访下访，研判把握信访领域新情况新问题。要聚焦重点 地区、重点领域，加强督导检查，推动责任落实。当前，要认真办好中央巡视移交信访事项，抓好矛盾 纠纷排查化解，为"双节""两会"营造良好社会氛围。 姜山参加。（记者 张寅） 在县信访局，王予波与甸南镇玉华村的2位来访群众并肩而坐，听取他们反映某企业拖欠场地租金 问题，详细了解来龙去脉，关切询问村里乡亲收入情况怎么样、有没有其他困难和诉求，并与有关负责 同志共商解决方案，要求确保年内落实到位。他指出，要坚持和发展新时代"枫桥经验"，弘扬"四下基 层"优良作风，切实做好"送上门来的群众工作"。 王予波听取省州县及相关部门情况汇报，研究当前信访形势和重点工作。他强调，要强化理论武 装，牢牢把握信访工作的政治性和人民性，提高政策水平和业 ...

Group 1 - The core viewpoint emphasizes the importance of improving and strengthening the people's petition work, focusing on a people-centered approach to resolve conflicts and protect citizens' rights [1][2] - The city mayor, Li Zhongjun, engaged directly with petitioners to understand their concerns and collaborated with relevant departments to find solutions, highlighting a problem-oriented approach [1][2] - The city aims to enhance the effectiveness of grassroots governance by implementing legal frameworks in petition work, optimizing reception processes, and ensuring that issues are addressed legally and effectively [2] Group 2 - The mayor pointed out that petition work is crucial for understanding public sentiment, gathering public wisdom, and maintaining public interests, urging all levels of government to prioritize this work [2] - There is a commitment to uphold the rule of law in petition work, with a focus on preventive measures and resolving conflicts at the grassroots level to address issues before they escalate [2]

新华社音视频部制作 记者：郭圻 12月16日，在福州市台江区"苍霞人家"生活馆，一场面向基层干部群众的宣讲会正在举行。6名来自基 层一线的宣讲团成员围绕福州城市建设、民生发展、生态文明等方面，用来自干部群众身边的鲜活事 例、带着基层"泥土味"的生动话语，让在场听众更加全面准确地理解党的二十届四中全会精神。 福建省委讲师团相关负责人表示，福建在学习贯彻党的二十届四中全会精神基层宣讲中，弘扬"四下基 层"优良作风，用好"福小宣"宣讲品牌，同时注重提升宣讲吸引力感染力，把中国式现代化福建实践讲 生动。 ...

党的二十届四中全会审议通过的"十五五"规划建议对未来五年经济社会发展作出顶层设计和战略擘画， 对推进信访工作法治化，深入推动矛盾纠纷源头化解、多元化解、有序化解等工作作出部署。为深入学 习领会党的二十届四中全会精神，人民日报记者采访了中央社会工作部副部长、国家信访局局长李文 章。 全国信访系统取得了一系列理论成果、制度成果和实践成果 记者："十四五"时期我国发展取得重大成就，具体到信访工作上，主要体现在哪些方面？ 李文章：近五年来，全国信访系统深入贯彻落实习近平总书记重要指示批示精神和党中央、国务院有关 决策部署，扎实推进各项工作任务落实，取得了一系列理论成果、制度成果和实践成果。 深入学习贯彻习近平总书记关于加强和改进人民信访工作的重要思想取得标志性理论成果。习近平总书 记关于加强和改进人民信访工作的重要思想，以全新的视野深化了对信访工作的规律性认识，是习近平 新时代中国特色社会主义思想在信访领域的具体体现，为做好新时代信访工作提供了科学指引。国家信 访局深入学习贯彻这一重要思想，组织编写《习近平总书记关于加强和改进人民信访工作的重要思想学 习读本》，形成信访领域最重要的创新理论成果和权威辅导教材。 认真落 ...

Core Viewpoint - The news highlights the efforts of the Fujian Provincial Procuratorate in enhancing legal education and conflict resolution through public hearings and community engagement, reflecting a shift towards a people-centered approach in legal practices [1][3]. Group 1: Changes in Legal Philosophy - The Fujian Provincial Procuratorate has transitioned from a focus on "handling individual cases" to a broader approach of "governing the whole area," emphasizing the importance of resolving underlying issues behind legal disputes [2][3]. - The procuratorate has integrated its work into the national governance framework, addressing deeper societal issues and proposing preventive measures to avoid future conflicts [3]. Group 2: Changes in Work Style - The procuratorate has moved from a "court-based case handling" approach to "on-site visits," where leaders engage directly with the community to understand and address their concerns [4]. - A notable case involved a woman receiving judicial assistance and support after a prolonged dispute, showcasing the effectiveness of direct engagement and community outreach [4]. Group 3: Changes in Management - The Fujian Provincial Procuratorate is focusing on improving case management by identifying bottlenecks and challenges that affect case quality and efficiency [7]. - The management strategy has shifted from purely data-driven assessments to a more comprehensive approach that includes business, case, and quality management, aiming to enhance the overall effectiveness of legal proceedings [7].

Core Viewpoint - The article emphasizes the importance of improving and legalizing the people's petition work, focusing on resolving conflicts and protecting citizens' rights in accordance with the spirit of the 20th Central Committee of the Communist Party of China [1] Group 1: Government Actions - The provincial governor highlighted the need to integrate the resolution of petition issues with the "Fengqiao Experience" and grassroots engagement [1] - There is a call for regular meetings and visits by leaders to address public concerns and ensure accountability in petition work [1] Group 2: Conflict Resolution Strategies - The article discusses the necessity of addressing conflicts at their source and promoting diversified, orderly, and lawful resolutions [1] - Emphasis is placed on improving decision-making processes to enhance transparency and public participation in governance [1] Group 3: Public Engagement - The governor stressed the importance of creating channels for citizens to express their demands and protect their rights [1] - There is a focus on addressing urgent public issues to build a stronger connection between the government and the people [1]

Core Viewpoint - The article emphasizes the importance of financial consumer rights protection as a key regulatory issue, highlighting the need for comprehensive measures throughout the consumer protection process, including prevention, management, and resolution [5][7]. Group 1: Financial Consumer Rights Protection - Financial consumer rights protection is a significant focus of financial regulation, with the central government prioritizing this issue [7]. - The Shanghai Financial Regulatory Bureau has implemented various initiatives since 2022, including "Consumer Protection Special Governance Year," "Consumer Protection Deepening Governance Year," and "Consumer Protection Standardization Governance Year," aiming for a reduction in complaints and illegal clues by 2024 [7][10]. - By August 2025, the consumer protection governance will enter a normalization phase, continuing the trend of reducing complaints and issues [7]. Group 2: Source Governance and Suitability Management - Deepening source governance and promoting suitability management are crucial for addressing complaints effectively [9]. - The G20/OECD principles stress that financial consumers should receive fair treatment and transparent information throughout their service experience [9]. - The Financial Regulatory Bureau plans to implement a new suitability management regulation by July 2025, enhancing compliance and consumer risk awareness [9]. Group 3: Consumer Education and Engagement - The Shanghai Financial Regulatory Bureau has been actively engaging with the public to address complex consumer protection issues and improve the quality of consumer protection work [11][12]. - Initiatives include direct engagement from leadership, managing repeated complaints, and enhancing financial literacy among consumers [12][13]. - The bureau has launched various educational campaigns, including online and offline activities, to raise awareness about consumer rights and financial risks [13]. Group 4: Combating Illegal Financial Intermediaries - The rise of illegal financial intermediaries poses significant risks to consumers and institutions, prompting a coordinated response from regulatory bodies [15][16]. - The Shanghai Financial Regulatory Bureau has established a joint governance mechanism to tackle illegal financial practices, resulting in the successful crackdown on numerous cases [15]. - Efforts to cut off the customer acquisition channels for illegal intermediaries have led to the suspension of thousands of accounts involved in fraudulent activities [16]. Group 5: Dispute Resolution Mechanisms - The article discusses the importance of non-litigation dispute resolution mechanisms in addressing financial disputes effectively [17][19]. - The Shanghai Financial Regulatory Bureau has guided the establishment of a mediation center, achieving a high success rate in resolving disputes [18][19]. - New models for dispute resolution are being tested, focusing on integrating mediation with judicial processes to enhance efficiency [19][20].