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客流、架次双创新高 暑运深圳机场累计运送旅客超1120万人次
中国民航网 通讯员刘韶滨、郑瑞雪、韦明远 报道:2025年暑运落下帷幕,记者从深圳机场获悉,暑运 两个月(7月1日—8月31日),深圳机场旅客量超过1120万人次、航班量超过7.6万架次,两项指标均创 历年暑运新高。 拓宽客流来源 珠江口西岸、香港居民来深乘机增长明显 在拓展航线网络的同时,深圳机场立足国际航空枢纽的区位优势,多措并举拓宽客流来源。 拓展航线网络 单月国际及地区旅客量创新高 今年暑期,居民出行意愿高涨。为满足深圳及周边城市居民避暑出游、跨境旅行、亲子研学等多元需 求,深圳机场新开、加密多条国内外航线,为旺季提供充足运力。 国内航线方面,深圳机场新开锡林浩特、哈密、丽水3条国内客运航线,并增加至乌鲁木齐、海拉尔、 西宁、大理等近20座热门旅游城市的客运航班频次,满足旅客"走遍祖国大江南北"出行需求。 国际及地区方面,深圳机场新开至马累、暹粒、仰光、清迈等多条国际航线,加密了至金边、新加坡、 曼谷、东京等热门国际航点的航班班次,国际及地区航点数量突破50个。在航线网络越织越密的同时, 深圳机场的"航司朋友圈"也实现扩容。尤其是全球航司巨头阿联酋航空的入驻,让广大旅客有机会在深 圳—迪拜这一热门航线 ...
神州租车启动服务品质月 持续引领出行体验升级
Zheng Quan Ri Bao Wang· 2025-05-14 09:14
神州租车相关负责人表示:"近年来,租车行业用户对服务细节的关注度正在不断提升。此次推出'服务 品质月'活动,正是基于大量用户调研及反馈,针对车辆清洁这一高频诉求进行的专项优化,将车辆清 洁从隐性承诺升级为显性标准,确保每一辆交到客户手中的车辆都经得起检验。" 本报讯(记者李春莲)近日,神州租车正式宣布在全国开展为期一个月的"脏必赔"服务品质月专项行动, 旨在大幅度提升租车行业车辆整洁标准,通过设立严苛的车辆整洁赔付保障机制,承诺"用户发现车辆 不达标可获三倍当单车辆整备费赔付",确保每一位用户取车时,都能享受到整洁、舒适的用车体验。 深耕中国汽车租赁行业十余年,神州租车始终以用户需求为核心驱动力。依托覆盖全国340余城的服务 网络,持续引领出行体验升级。从开设首家24小时营业门店,到推行无员工服务点模式,再到落地不限 里程、信用免押、自助取还车等便捷功能,多项服务标准成为行业标杆。 作为国内规模最大的直营租车平台,神州租车依托近16万辆自有车队的管理经验,结合海量用户调研数 据,建立起了一套严格的车辆整备流程。每辆出库车辆,都必须经过外观漆面、内饰洁净度、设备功能 等在内的全维度、标准化检测。此次将车辆清洁标 ...
神州租车启动“脏必赔”服务品质月 以三倍赔付承诺夯实租车服务标准
Huan Qiu Wang· 2025-05-09 06:44
Core Viewpoint - Shenzhou Car Rental has launched a month-long "Dirty Must Compensate" service quality initiative starting May 9, aimed at significantly improving vehicle cleanliness standards in the rental industry [1][3] Group 1: Service Quality Initiative - The initiative includes a strict compensation mechanism where users can receive three times the vehicle preparation fee if they find the vehicle does not meet cleanliness standards [1][3] - The program is designed to ensure that every user enjoys a clean and comfortable vehicle experience upon pickup [1][3] Group 2: Operational Standards - Shenzhou Car Rental operates the largest direct rental platform in China with a fleet of nearly 160,000 vehicles, utilizing extensive user research to establish a rigorous vehicle preparation process [3] - Each vehicle must undergo comprehensive, standardized inspections covering exterior paint, interior cleanliness, and functional equipment before being released [3] Group 3: User Engagement and Feedback - During the service quality month, users can report any cleanliness issues within 10 minutes of vehicle pickup through a designated feedback channel, and if confirmed, they will receive the compensation while continuing to use the vehicle [3] - The compensation promise applies to all vehicle models and is implemented across 6,600 direct outlets nationwide, including high-traffic areas like train stations and airports [3] Group 4: Industry Leadership - Shenzhou Car Rental has been a leader in the Chinese car rental industry for over a decade, focusing on user needs and continuously upgrading the travel experience [3] - The company has maintained the top position in the China Brand Power Index for the car rental industry for 12 consecutive years, with over 170 million registered users [3]