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一月换仨锁?一汽奥迪陷车门质量危机,前高管刚夸「传统车企更可靠」
Xin Lang Ke Ji· 2025-09-28 00:15
Core Viewpoint - The traditional car manufacturers are perceived as safe and reliable, while new players offer more intelligent and enjoyable vehicles, but still need to improve on safety and reliability [1] Group 1: Quality Issues - Audi A6L owners have reported frequent door lock malfunctions, with some experiencing multiple failures within a month, leading to safety concerns [2][3] - Affected customers have expressed frustration over the quality control of Audi, stating that they feel burdened by the need for frequent repairs and potential out-of-pocket expenses after warranty expiration [5][6] - The door lock issues are not isolated incidents, as multiple owners across various provinces have reported similar problems, indicating a potential systemic issue with the vehicle's design [9] Group 2: Impact on Brand Reputation - The increase in complaints regarding door locks is likely to damage Audi's reputation, which could negatively affect sales as word-of-mouth spreads among consumers [9] - Audi has faced a decline in sales, with a reported 12.5% drop in 2024, marking a significant downturn in performance and customer satisfaction [13] - Social media feedback from Audi owners reflects a growing dissatisfaction, with many stating they would not consider purchasing Audi vehicles again due to ongoing quality issues [13] Group 3: Recall and Regulatory Aspects - Audi has conducted multiple recalls, including one affecting over 100,000 vehicles due to software issues that could compromise safety [11] - Since 2024, Audi has issued eight recalls related to various quality concerns, including issues with the A6L model, highlighting ongoing challenges in maintaining product reliability [13] - Experts suggest that affected customers should utilize consumer protection laws to seek remedies, although not all issues may qualify for a recall under current regulations [9]
中国汽车整体质量引人担忧?岚图汽车CEO卢放回应
Feng Huang Wang· 2025-08-28 08:13
Core Viewpoint - The CEO of Lantu Motors emphasizes that quality is the foundation for sustainable development in the automotive industry, advocating for mature and reliable design, rigorous validation, and sufficient testing periods to ensure high product quality and reliability [1] Group 1 - Quality is essential for the sustainable development of the automotive industry [1] - Innovation should not be dismissed due to minor issues; instead, a proactive approach should be taken to resolve and optimize these problems [1] - Technology should ultimately serve the users effectively [1]
小米汽车,紧急回应
Zhong Guo Ji Jin Bao· 2025-05-17 07:45
Group 1 - Xiaomi's SU7 model is facing quality issues, with reports of deformation in the front bumper and gaps near the headlights, affecting the overall appearance [1] - Xiaomi responded to the concerns, stating that the deformation is due to inconsistent gap adjustments during installation, which may lead to local deformation after exposure to sunlight [1] - The company offers free repair services for affected vehicles, including pick-up and delivery [1] Group 2 - Recent discussions between a prominent social media influencer and Xiaomi's executives regarding the SU7 Ultra model's issues did not result in an agreement on compensation for affected customers [3] - The influencer reported that over 70 car owners are planning to file a joint lawsuit against Xiaomi for false advertising, seeking compensation [3] - Xiaomi's vice president denied claims made during the discussions, asserting that the reports are false and emphasizing the company's willingness to communicate directly with customers [3] Group 3 - Xiaomi's public relations department addressed rumors about declining sales, attributing fluctuations to seasonal consumer behavior rather than a lack of demand [4] - Sales data from the China Automobile Dealers Association indicates a continuous decline in Xiaomi's car sales over three weeks, with a drop from 7,000 units to 5,200 units [6] - Despite the decline, Xiaomi delivered over 28,000 vehicles in April, maintaining a leading position in the high-price segment, although it ranked fourth among new force brands in April sales [6] Group 4 - A traffic accident in late March has significantly impacted Xiaomi's reputation, leading to widespread criticism and questioning of the company's quality standards [8] - Xiaomi's CEO acknowledged the profound effect of the incident, highlighting the heightened expectations and demands from the public [8]