网络餐饮监管
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市场监管总局发布两项新规 外卖商户须有实体经营门店
Xin Lang Cai Jing· 2026-02-26 17:41
(来源:千龙网) "足不出户,美食到家"已成为现代生活的标配,但你点的那份外卖,真的来自一家正规门店吗? 针对外卖行业频频暴露的"幽灵厨房""影子商户"乱象,市场监管总局近日打出监管组合拳,发布两项规 定——《网络餐饮服务经营者落实食品安全主体责任监督管理规定》《网络食品销售经营者落实食品安 全主体责任监督管理规定》,为网络餐饮和食品销售套上"紧箍"。 其中最引人注目的要求是:外卖商户必须有实体经营门店,经营项目、地址必须与资质证书完全一致。 这意味着"幽灵外卖"将被彻底清退。 不能"只管收钱、不担责任" 对平台、商户罚款最高可达二十万元 2月26日,市场监管总局召开春节后首场食品安全专题新闻发布会,解读上述两项规定。市场监管总局 食品安全总监孙会川坦言,当前外卖行业虽然规模突破1.4万亿元,同比增速超10%,占餐饮行业总收 入近四分之一,但监管中发现的问题触目惊心。 "有的外卖商户提供的地址是假的,有的上传的照片是假的,还有的甚至连资质都是假的,这样的外卖 何谈放心?"孙会川说,与此同时,有的外卖平台"一门心思圈地、闭着眼睛审核",纵容失信商户和问 题外卖,罔顾平台责任和食品安全。 为进一步提升餐饮外卖食品 ...
大幅提升违法违规惩戒力度,涉网络餐饮新规破解跨地域监管难题
Xin Lang Cai Jing· 2026-02-26 12:29
同时,《规定》聚焦信息不对称这一关键堵点,要求平台提供者分别于每年一月和七月,向各省级市场 监管部门报送其行政区域内入网餐饮服务提供者的经营资质等身份信息,让各地省级市场监管部门能够 全面掌握本区域入网餐饮服务提供者的基础信息。 针对跨地域案件查办中经常出现的"取证难、调证慢"问题,《规定》明确,市场监管部门在监督检查、 抽检监测、案件调查等执法活动中,可要求平台提供者和入网餐饮服务提供者提供相关电子数据、技术 监测记录等信息,相关主体必须予以配合,确保异地市场监管部门能够快速获取案件查办所需证据材 料,大幅提升跨地域执法效率。 来源:央视新闻客户端 记者今天从市场监管总局召开的新闻发布会上了解到,《网络餐饮服务经营者落实食品安全主体责任监 督管理规定》 (以下简称《规定》)将于6月1日正式实施。 市场监管总局有关负责人表示,《规定》大幅提升平台、商户的违法违规处罚力度,罚款最高可达二十 万元。如平台主要负责人故意违法、性质恶劣、造成严重后果的,还可按其上一年度收入,对个人处以 一倍以上、十倍以下的罚款。 针对目前外卖平台住所地与外卖商家经营地、消费发生地往往分属不同区域,网络餐饮服务的跨地域、 虚拟化特性给 ...
外卖骑手“随手拍”,扒开“幽灵外卖”的“画皮”
Xin Lang Cai Jing· 2026-01-24 14:30
Core Viewpoint - The article highlights the issue of "ghost takeout" in Zhengzhou, where unlicensed food vendors operate under the guise of legitimate businesses, posing significant food safety risks and consumer deception [1][3][7]. Group 1: Food Safety Concerns - "Ghost takeout" refers to businesses that lack a physical dining space or have closed down but continue to operate by renting licenses or using fake addresses, misleading consumers with attractive online representations while maintaining unsanitary conditions [7]. - Recent inspections revealed alarming conditions in these establishments, including dirty kitchens, unqualified staff, and the use of pre-packaged meals falsely marketed as freshly prepared [5][6][10]. Group 2: Regulatory Measures - The Zhengzhou Market Supervision Administration has launched the "Zhengqi Pioneer Snapshot" platform, encouraging delivery riders to report unsanitary conditions or licensing issues, with rewards for verified reports [3][9][10]. - Since the platform's launch, it has received 75 reports, leading to effective enforcement actions against non-compliant vendors [10][11]. Group 3: Community Involvement - The initiative leverages the extensive network of over 60,000 delivery riders in Zhengzhou, transforming them into a mobile monitoring force to enhance food safety oversight [13][14]. - The integration of digital technology, such as AI monitoring systems, aims to provide real-time surveillance of food preparation areas, moving towards a more comprehensive regulatory framework [14]. Group 4: Future Outlook - As the Spring Festival approaches, the demand for food delivery is expected to surge, prompting increased efforts to ensure food safety through community engagement and technological advancements [14].
外卖骑手“随手拍”,扒开“幽灵外卖”的画皮
Xin Hua Wang· 2026-01-23 02:01
Core Viewpoint - The phenomenon of "ghost takeout" poses significant food safety risks and is a pressing issue in many cities, prompting regulatory bodies to enhance oversight and enforcement measures [3][9]. Group 1: Regulatory Actions - The Central Committee and State Council have mandated stricter food safety regulations, particularly targeting "ghost takeout" and requiring criminal prosecution for serious violations [3][9]. - Zhengzhou's market supervision bureau has launched the "Zhengqi Pioneer Snapshot" platform, utilizing big data to engage delivery riders in reporting violations [3][9][11]. - The "Snapshot" initiative has led to the identification of numerous unsanitary food establishments, with riders acting as mobile monitors [9][10]. Group 2: Issues with "Ghost Takeout" - "Ghost takeout" refers to businesses that operate without a physical dining space or have closed down, yet continue to function by using fake addresses and licenses [7][9]. - Many of these establishments are found in residential areas, often lacking proper hygiene and food safety standards, as evidenced by unsanitary kitchen conditions [5][6][7]. - The prevalence of "ghost takeout" is exacerbated by the use of misleading marketing tactics, such as fake photos and claims of fresh ingredients [6][7]. Group 3: Impact of Delivery Riders - Delivery riders are crucial in identifying and reporting food safety violations, with the "Snapshot" platform incentivizing them to report issues by offering monetary rewards [9][10]. - The initiative has resulted in a significant number of reports, with 75 cases logged since its launch, showcasing the effectiveness of involving riders in regulatory efforts [10][11]. - The integration of delivery riders into the regulatory framework represents a novel approach to enhancing food safety oversight in the rapidly growing online food delivery sector [11][14]. Group 4: Technological Innovations - Zhengzhou has implemented a "visual monitoring" platform that connects kitchen surveillance systems to regulatory authorities, allowing for real-time oversight of food safety practices [15]. - The city aims to achieve comprehensive monitoring coverage by increasing the number of connected surveillance devices, enhancing the ability to track compliance with food safety standards [15].
余杭网络餐饮监管持续探新路
Hang Zhou Ri Bao· 2025-05-13 02:50
Group 1 - The core idea of the articles revolves around the innovative food safety measures implemented in Yuhang District, particularly the "Sunshine Kitchen" initiative, which enhances transparency in online food ordering through real-time kitchen monitoring [1][2] - The "Sunshine Kitchen" project utilizes IoT devices to connect kitchen surveillance videos with online ordering platforms, allowing consumers to see the cooking process and ensuring food safety [1] - Yuhang District has established a collaborative governance model for online food services, integrating grid inspectors, third-party agencies, and market regulatory departments to enhance oversight and accountability [1] Group 2 - The district has introduced a "whistleblower" system involving delivery riders as food safety monitors, enabling them to report food safety violations in real-time [2] - The market regulatory department responds promptly to reports from delivery riders, initiating investigations and ensuring corrective actions are taken [2] - Future plans include exploring long-term mechanisms such as food safety liability insurance and credit reward and punishment systems to strengthen food safety governance [2]