Core Points - The timely tax refund of over 200,000 yuan for Yangshuo Zhongping Cultural Tourism Co., Ltd. highlights the effectiveness of the tax authority's service [1] - The Guilin Taxation Municipal Central Operation Center has been operational since 2023, focusing on "listening attentively and serving sincerely" [1] - The hotline has handled over 9,000 inquiries related to tax reductions and exemptions in the first half of the year, assisting more than 1,500 taxpayers [1] - There has been a 25% year-on-year increase in inquiries regarding innovative policies such as R&D expense deductions and high-tech enterprise recognition, indicating a boost in market innovation [1] Service Mechanism - The center has established a "365+24" all-day service mechanism and an innovative "centralized + decentralized" interaction model to enhance service quality [1] - The hotline's satisfaction rate has consistently remained above 99%, with an average waiting time reduced by 39 seconds [1] - The hotline is perceived as a "tax consultant" available at all times, providing professional answers to taxpayer inquiries [1] Future Plans - The Guilin Taxation aims to continue delivering policy warmth through "audible smiles" and provide professional and precise answers to support enterprise development [1] - The hotline serves as a "barometer" for economic activity and a "bridge" for serving market entities [1]

Core Viewpoint - The article highlights the innovative measures taken by the Taxation Bureau of Xigong District, Luoyang City, Henan Province, to enhance the tax service environment, improve taxpayer satisfaction, and streamline tax-related processes through various service innovations and inter-departmental collaboration [1][2]. Group 1: Service Innovations - The "triage tax service" model has been implemented to improve efficiency, allowing tax service personnel to quickly identify taxpayer needs and streamline processes within half a minute [1]. - Simple tax matters are handled immediately, while special groups are prioritized through a "green channel," and complex issues are referred to a specialized "expert clinic" [1]. Group 2: Professional Training - The Taxation Bureau organized specialized training for over 50 tax service institutions in the area, focusing on the "Interim Measures for the Management of Tax Professional Services" [1]. - The training included policy interpretation, case warnings, and practical guidance, emphasizing the credit scoring evaluation system to enhance professional competence and compliance awareness among practitioners [1]. Group 3: Inter-Departmental Collaboration - The Taxation Bureau has broken down departmental barriers by enhancing collaboration with social security and medical insurance departments to address public service challenges [2]. - A "Social Security Fee Dispute Mediation Center" has been established to facilitate cross-departmental process reengineering and data sharing, improving the resolution of disputes related to social security rights and fee collection [2]. Group 4: Future Initiatives - The Taxation Bureau plans to continue focusing on taxpayer needs, innovate service measures, increase policy promotion and guidance, and improve mechanisms for rapid resolution of tax-related disputes [2]. - These efforts aim to create a better tax service environment and contribute to the high-quality development of the regional economy and society [2].

Core Viewpoint - The article discusses the process of retroactively claiming tax deductions for previous years' expenses through proper documentation, specifically focusing on the management of tax deduction vouchers as per the regulations set by the State Administration of Taxation [9]. Group 1: Understanding Vouchers - Vouchers are essential for calculating corporate income tax and must prove that reasonable expenses related to income have occurred, allowing for tax deductions [7]. - Vouchers are categorized into internal and external types, with internal vouchers being self-made by the company and external vouchers obtained from other entities or individuals [7]. Group 2: Retroactive Claims - Companies can retroactively claim tax deductions for expenses from previous years if they obtain the necessary vouchers within a five-year period, as stipulated by the State Administration of Taxation [9]. - An example illustrates that if Company A failed to obtain an invoice for a 1 million yuan expense in 2020 but later received a compliant invoice in 2023, it can still claim the deduction for the 2020 tax year [10].

Core Points - The article highlights the significant improvement in tax processing efficiency in Sheqi County, Henan Province, where a business was able to complete tax-related procedures in just over 10 minutes at a single window [1][2] - The reform implemented by the Sheqi County Taxation Bureau aims to streamline tax administrative processes, reducing the number of steps by nearly 50% and eliminating the need for taxpayers to visit multiple departments [1][2] Group 1 - The Sheqi County Taxation Bureau has reformed the traditional tax penalty process by moving the authority for simple tax penalties to the tax service hall, allowing for immediate processing [1][2] - This reform addresses the pain points of taxpayers who previously faced lengthy and complicated procedures, thus enhancing the overall taxpayer experience [1][2] - The initiative is part of a broader effort to optimize the tax business environment and reflects the Taxation Bureau's commitment to innovation and responsiveness to taxpayer needs [2] Group 2 - The Taxation Bureau has also focused on standardizing enforcement actions by adhering to the "Central South Region Tax Administrative Penalty Discretionary Standards" and implementing guidelines for "first violation not penalized" [2] - This approach ensures that tax enforcement is consistent and fair, while also maintaining a service-oriented attitude [2] - The Sheqi County Taxation Bureau plans to continue developing more innovative measures aimed at benefiting taxpayers and contributing to high-quality economic development [2]

Group 1 - The article outlines five key points regarding the tax assessment method known as "核定征收" (Nuclear Assessment), which is used when taxpayers have incomplete accounting records, making it difficult to determine their tax liabilities [1] - It specifies that certain industries, such as financial enterprises and economic verification intermediaries, may be subject to this assessment method [1] - The article also discusses the conditions under which businesses can apply for this assessment, including individual businesses and small-scale companies, highlighting specific tax rate benefits [3] Group 2 - It clarifies the types of enterprises that are not applicable for nuclear assessment, including consolidated tax enterprises, listed companies, and various financial institutions [1] - The article details the eligibility criteria for individual businesses, sole proprietorships, and limited companies to apply for tax benefits under nuclear assessment, emphasizing the need for genuine business operations [3] - It mentions that the assessment method is primarily influenced by regional policies, indicating that businesses must meet local requirements to qualify for the benefits [3]

Core Viewpoint - The article discusses the implementation of electronic delivery of tax documents through the Electronic Tax Bureau App, highlighting the process and requirements for taxpayers to utilize this service [1][4]. Group 1: Electronic Delivery Process - Taxpayers can opt for electronic delivery of tax documents by signing a "Tax Document Electronic Delivery Confirmation" which outlines the scope, validity, channels, and other necessary details [1][4]. - The process involves logging into the Electronic Tax Bureau App, accessing the electronic delivery query function, and filtering the documents based on specific criteria [1][3]. Group 2: Document Access and Management - After selecting the desired documents, users can view detailed content, download, email, print, or share the documents directly from the app [3]. - A prompt will notify users who have not signed the confirmation agreement when they log into the Electronic Tax Bureau [4]. Group 3: Identity Verification Levels - The signing of the electronic delivery confirmation requires verification of the taxpayer's trusted identity authentication level, which must be at least level two [4][5]. - The identity verification levels range from basic username and password to advanced biometric recognition and specialized equipment [6].

Core Viewpoint - The "reverse pull" service implemented by the Yangzhou 12366 tax hotline has received positive feedback for enhancing taxpayer interaction and resolving tax-related inquiries effectively [1][2]. Group 1: Service Implementation - The "reverse pull" service allows hotline staff to proactively engage with taxpayers using various digital tools to address complex tax inquiries that cannot be resolved through traditional phone channels [1][2]. - Since its launch at the end of February, the Yangzhou 12366 hotline has initiated the "reverse pull" service 5,013 times, achieving a success rate of 96.27% and assisting taxpayers with 4,826 tax-related matters [1]. Group 2: Efficiency and Quality Control - The Yangzhou tax authority aims to enhance service efficiency by addressing communication gaps caused by cultural and linguistic differences between taxpayers and tax officials [2]. - A quality control position has been established to review all "reverse pull" transactions daily, ensuring compliance and efficiency in service delivery [3]. Group 3: Future Developments - The Yangzhou 12366 hotline plans to further integrate digital solutions to improve the accuracy and smoothness of taxpayer interactions across various platforms, thereby enhancing the overall taxpayer experience [4].

Core Viewpoint - The article emphasizes the importance of tax compliance and the various services provided by the Shanxi Provincial Taxation Bureau to facilitate taxpayers in managing their tax obligations effectively [5]. Group 1: Tax Services - The article outlines various tax services available, including invoice usage, tax declaration, and tax payment processes [3]. - It highlights the option for taxpayers to apply for tax deferral and the importance of timely tax payments to avoid penalties [3]. - The article mentions the availability of agent services for tax-related inquiries and assistance [3]. Group 2: Taxpayer Interaction - The Shanxi Provincial Taxation Bureau encourages taxpayer interaction through its online platform, aiming to provide precise services and gather feedback [8]. - The article promotes the use of a QR code for taxpayers to register and log into the system for better service access [8].

Core Viewpoint - Suzhou's tax authorities are enhancing service efficiency by optimizing cross-regional operations and addressing the needs of businesses and citizens for remote services, contributing to the construction of a unified national market [1][2] Group 1: Cross-Regional Services - Suzhou tax authorities have processed a total of 30,307 cross-regional service transactions from January to May this year, accounting for approximately 5.8% of the national total, with 5,302 of these being inter-provincial transactions [1] - The establishment of a "remote virtual window" through the tax interaction platform allows for online submission of documents, online process flow, and real-time feedback, enhancing the efficiency of cross-regional services [1] Group 2: Migration Facilitation - The tax department is addressing the challenges of cross-regional migration by streamlining the process, which includes optimizing pre-reminders, expediting in-process handling, and improving post-service support [2] - The goal is to achieve a "one-stop, convenient, and efficient" migration registration process for businesses, thereby enhancing the overall tax service environment [2] Group 3: Service Stations - As of April 2025, Suzhou has established 42 various service stations to support cross-regional business operations, covering towns, financial institutions, communities, and social venues [1] - These service stations are part of the initiative to extend tax services and improve taxpayer convenience [1]

Group 1 - The article addresses common issues faced by taxpayers when using the electronic tax bureau, specifically regarding vehicle purchase tax and related queries [2][3]. - Taxpayers who declared and paid vehicle purchase tax before June 1, 2019, can check their tax payment certificates through a specific module, while those after this date must use a different module [3]. - Companies facing access permission issues for VAT general taxpayer declaration can manage personnel permissions through the account center to grant the necessary rights [4][5]. Group 2 - When a company attempts to withdraw a tax refund application and encounters a system prompt indicating that the application has already been submitted, it is advised to ensure the correct declaration month and batch are entered [7][9]. - Companies that do not see the option for third-party agreement payment when paying social security fees should verify if a valid agreement has been signed and that it corresponds with the tax authority for social security payments [11]. - Issues with vehicle and vessel tax declaration due to mismatched tax rates or categories can be resolved by checking the tax recognition information for the specific vehicle types involved [11].