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携程最新声明
Di Yi Cai Jing Zi Xun· 2025-12-25 04:28
据"携程黑板报"消息,携程发布声明称,针对近日大家高度关注的用户数据安全等问题,在此对相关问 题予以说明: 今年9月1日,携程与柬埔寨国家旅游局签署营销合作协议。协议内容:甲方(柬埔寨国家旅游局)委托 乙方(携程)在乙方关联机构发布广告服务。合作期限:2025 年9月1日至2026 年3月31日。协议原计划 于柬埔寨对华免签后上线广告内容,基于中国驻柬埔寨大使馆近期发布的安全提醒,我司第一时间暂停 了原定的投放动作,合作未曾启动。携程承诺:该协议不涉及任何数据合作,绝不存在泄露用户隐私信 息的情况,并已将合作协议及实际情况提交相关部门验证核查。 携程高度重视数据与信息安全建设,相关工作已获得多项权威认可:包括ISO 27001信息安全管理体系 认证、ISO 27701隐私信息管理体系认证、通信网络安全防护三级备案以及公安网络安全等级保护三级 备案。此外,公司每年还接受相关部门组织的网络数据安全风险评估,2025年已于10月完成通过。 ...
元旦小长假出游提上日程 你准备出发了吗?
Mei Ri Shang Bao· 2025-12-17 02:07
转眼间,距离告别2025、迎接2026仅剩十余天。随着元旦小长假的脚步日益临近,假期出行的热度 也一路攀升。是在璀璨烟花下零点倒数定格新年的第一份浪漫,还是奔赴一场跨年演唱会释放一整年的 疲惫,这个元旦,你打算去哪里邂逅新年的第一份美好? 元旦杭州出发多地机票价格翻番 "请3休8"解锁高性价比长假游 据同程旅行发布的《2026元旦假期旅行趋势报告》显示,近一个月以来,平台上"跨年""元旦"等关 键词搜索热度环比涨超280%,小长假延续冬季旅行"冰雪游"和"避寒游"两大主流,南方城市游客涌向 北方赏冰玩雪,北方城市游客南下感受四季如春。进入12月份,元旦假期的机票、酒店民宿等主要产品 预订逐步起量,整体预订热度较去年同期提升近30%。 这些抢票关键请注意 而在铁路方面,记者了解到,12月17日起,元旦小长假的火车票也已经开售。 2026年元旦放假时间为1月1日至3日,共三天。按照火车票预售期15天计算,12月17日,旅客可购 买12月31日(元旦假期前一天)的火车票,12月20日,旅客可购买1月3日的返程火车票。 需要特别提醒的是,不同车站的车票起售时间并不一致。比如杭州站、杭州东站、杭州南站、杭州 西站的起售 ...
航旅纵横系统故障致大面积误报航班取消 承诺补偿用户实际损失
Xi Niu Cai Jing· 2025-12-05 09:40
近日,多位网友反映,在11月29日下午15:00左右收到来自航旅纵横的航班取消提醒,部分用户在重新购票后才发现,实际航班并未取消,而是由于航旅纵 横出现系统故障,推送了错误信息。不少用户因此额外承担了票价差价及退票手续费。 对此,航旅纵横就11月29日系统故障事件正式回应,承认在当日15:10至15:26期间因技术原因误发大量航班取消通知,导致众多用户产生退票、重新购票等 直接经济损失。航旅纵横相关负责人对媒体表示,已启动专项补偿机制,将"根据用户实际损失"进行赔偿。 公开信息显示,航旅纵横依托中航信独家数据资源,拥有超1亿激活用户,在航班信息服务市场与航班管家、飞常准形成三足鼎立格局。而这已是航旅纵横 年内第二次引发舆论关注,在此前的今年8月,其推出的9.9元"惊喜数字"精准延误险因理赔条件苛刻被质疑"概率竞猜",引发消费者信任危机。 ...
航旅纵横大面积误发通知?最新回应:提供专项补偿
券商中国· 2025-12-01 23:31
Core Viewpoint - The article discusses a significant system failure at the airline service platform "航旅纵横," which led to widespread misinformation regarding flight cancellations, causing financial losses for users [2][3]. Group 1: Incident Overview - On November 29, users received incorrect notifications about flight cancellations due to a system malfunction at 航旅纵横, resulting in some users purchasing new tickets only to find their original flights were still operational [2]. - Affected users reported incurring additional costs, such as ticket price differences and cancellation fees, with one user mentioning a 350 yuan fee for a ticket that was canceled unnecessarily [2]. Group 2: Company Response - 航旅纵横 acknowledged the system issue and stated that it has been resolved. The company is collecting information from affected users to provide compensation for their actual losses [2][3]. - The company emphasized that the flight information provided is for reference only and advised users to verify flight status directly with airlines [3].
冲上热搜!航旅纵横大面积误发通知?最新回应:提供专项补偿
证券时报· 2025-12-01 15:35
Core Viewpoint - The article discusses a significant system failure at the company "航旅纵横," which led to widespread misinformation regarding flight cancellations, causing financial losses for users [1][2]. Group 1: Incident Overview - On November 29, at around 15:00, users received incorrect notifications about flight cancellations due to a system malfunction at 航旅纵横 [1]. - Many users incurred additional costs, such as fare differences and cancellation fees, after mistakenly rebooking flights [1]. Group 2: Company Response - 航旅纵横 acknowledged the system issue and stated that it has been resolved promptly [2]. - The company is collecting information from affected users and plans to provide compensation based on actual losses incurred [1][2].
俄罗斯对华免签生效,机票酒店热度猛增
Hua Xia Shi Bao· 2025-12-01 15:03
在线旅游服务商同程旅行方面透露,11月以来,中国赴俄罗斯机票搜索量涨幅持续攀升,以俄罗斯为主 要目的地的酒店预订热度同比增长超40%。12月1日免签消息发布半小时后,关于俄罗斯的相关搜索量 上涨超2倍,北京、上海、广州、成都、哈尔滨为搜索量涨幅前五城市。 去哪儿网方面表示,国内前往圣彼得堡、莫斯科航线搜索量环比前一小时表现突出。其中,杭州—圣彼 得堡航线猛增3.6倍,广州出发航线增长1倍,北京出发航线增长47%;北京—莫斯科航线增长44%,深 圳、重庆出发的相关航班搜索量亦均上涨30%以上。 从与上周的同比增速来看,飞往圣彼得堡的国内出发地中,乌鲁木齐、青岛、厦门、哈尔滨、沈阳等城 市增长最为显著——乌鲁木齐增幅达16倍,青岛15倍,厦门11倍,哈尔滨3.6倍,沈阳2.5倍。前往莫斯 科的航线方面,常德、湛江、扬州、银川、烟台等国内出发城市搜索量均同比上涨3倍以上,其中常 德、湛江两地增速超10倍。 以出境游为主营业务的众信旅游(002707)市场公关部经理李梦然告诉记者,2025年冬季,众信旅游就 针对俄罗斯摩尔曼斯克等冰雪主题开发了相关赏极光主题线路,也收到了广泛的市场好评。随着俄罗斯 对中国游客免签,其 ...
航旅纵横回应误发航班取消提醒:已排查并修复,将提供专项补偿
Bei Jing Shang Bao· 2025-12-01 14:11
北京商报讯(记者 关子辰 牛清妍)12月1日,针对"航旅纵横误发多个航班取消信息,致多人退改机 票"一事,北京商报记者从航旅纵横获悉,11月29日15时10分至15时26分,航旅纵横部分航班动态信息 出现误报,给广大旅客的出行安排带来了不便。航旅纵横方面对此致歉并表示,已第一时间排查并完成 修复。目前已通过多渠道收集受影响用户的情况,将根据用户实际损失提供专项补偿。 此前,据媒体报道,有网友反映,在11月29日15时左右收到来自航旅纵横的航班取消提醒,部分用户在 重新购票后才发现,实际航班并未取消,而是由于航旅纵横出现系统故障,推送了错误信息。不少用户 因此额外承担了票价差价及退票手续费。 航旅纵横方面还表示,有相关需求的用户可通过官方邮箱、客服电话或者航旅纵横App在线客服反馈。 ...
俄罗斯对华免签生效,机票酒店热度猛增|快讯
Hua Xia Shi Bao· 2025-12-01 10:18
Core Points - Russia has officially implemented a visa-free policy for Chinese citizens for tourism and business purposes until September 14, 2026, allowing stays of up to 30 days [2] - The announcement has significantly boosted interest in outbound travel to Russia, with a notable increase in flight searches from major Chinese cities [2][3] Group 1: Impact on Travel Industry - Online travel platform Qunar reported a surge in flight searches to Russia, with routes from cities like Beijing, Shanghai, and Guangzhou seeing substantial increases [2] - The most significant growth in searches was observed for flights to St. Petersburg and Moscow, with some routes experiencing increases of up to 16 times compared to the previous week [2] - Travel agencies like Zhongxin Tourism are planning to develop specialized tours focusing on Russia's unique offerings, such as the Northern Lights and winter sports, to attract a broader demographic of Chinese tourists [3] Group 2: Market Trends and Projections - The visa-free policy coincides with the peak season for winter travel, suggesting a potential record high in tourism to Russia during the upcoming New Year and Spring Festival [4] - The border regions, particularly Heilongjiang, are expected to see explosive growth in inbound and outbound tourism due to the favorable visa situation [4] - Data from Tongcheng Travel indicates that major cities like Beijing, Guangzhou, and Shanghai are leading in hotel bookings and flight searches, with a stable pricing trend for tickets to Russia expected until February [4]
航班管家母公司活力集团再更新港交所招股书,上半年净利润4710万元
Bei Jing Shang Bao· 2025-12-01 04:14
据了解,活力集团曾在2024年10月首次向港交所递交招股书,于2025年4月更新招股书。 招股书显示,净利润增长的一方面因为收入增加6970万元,旅行相关服务及线上营销服务收入增加是其 主要原因,另一方面,一般及行政开支减少3600万元。截至2025年6月30日,活力集团所有平台的注册 用户群已超过2.17亿人,自2022年1月1日起增加56.5%。 北京商报讯(记者关子辰牛清妍)12月1日,北京商报记者在港交所官网获悉,航班管家的母公司活力集 团控股有限公司(以下简称"活力集团")于11月30日向港交所递交了新的招股书。新的招股书显示,2025 年上半年,活力集团净利润为4710万元,同比增长48.5%。 ...
秋假密集推行,多地景区“长满”中小学生
Di Yi Cai Jing· 2025-11-17 13:30
Core Insights - The implementation of spring and autumn breaks in primary and secondary schools is gaining traction across various provinces in China, including Sichuan and Zhejiang, with the aim of boosting consumer spending and enhancing students' well-being [2][3] Group 1: Policy Developments - Several provinces, including Sichuan and Zhejiang, have fully implemented spring and autumn break systems for primary and secondary schools [2] - The Jiangsu provincial government has encouraged localities to explore the establishment of spring and autumn breaks before the "May Day" and "National Day" holidays [2] - The central government has emphasized the need to optimize student holiday arrangements to promote service consumption [2] Group 2: Impact on Tourism - The introduction of autumn breaks has led to increased tourist traffic in various scenic spots, particularly in Zhejiang and Sichuan, with some locations experiencing visitor saturation and implementing crowd control measures [4] - Popular tourist destinations like Jiuzhaigou and Shanghai Disneyland have reported sold-out tickets during the autumn break period, indicating a surge in family travel [5] - Data from Meituan Travel shows a significant increase in travel bookings from Chengdu to scenic areas, with train ticket orders up by 116.7% and Jiuzhaigou ticket reservations up by 158% year-on-year [5] Group 3: Economic Implications - The establishment of spring and autumn breaks is expected to alleviate academic pressure on students and promote family travel, potentially driving up consumer spending [3] - The average price of domestic round-trip flights to popular destinations during the autumn break has increased by approximately 7% compared to last year, reflecting heightened demand [5]