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证券投顾退款大增!揭秘恶意“代理维权”黑灰产
券商中国· 2025-07-15 07:35
Core Viewpoint - The securities investment advisory industry is facing significant challenges with high refund rates and increasing customer complaints, despite benefiting from a recovering capital market [1][2][5]. Group 1: Industry Performance and Challenges - The refund amounts in the securities advisory industry have increased significantly, reaching 1.348 billion yuan in 2021, 2.328 billion yuan in 2022, and 2.445 billion yuan in 2023, marking an 81.4% increase from 2021 to 2023 [2][5]. - Customer complaints have surged, with total complaints rising from 6,040 in 2021 to 23,531 in 2023, a growth of 290.2% [5][6]. - The Shanghai Securities Regulatory Bureau reported a dramatic increase in complaints against investment advisory institutions, from 88 cases in 2022 to 821 cases in 2024, an increase of 833% [2][6]. Group 2: Impact of Malicious "Proxy Rights Protection" - The rise in refunds and complaints is partly attributed to malicious "proxy rights protection" activities, where organizations exploit clients to file complaints and seek refunds [2][5][12]. - These proxy rights protection entities often use deceptive marketing tactics and collaborate with insiders to obtain client information, leading to increased complaints and refunds [8][17]. - The industry has seen a notable increase in refund rates, with one advisory firm reporting a 21.8% refund rate in 2024, up 1.8 percentage points from the previous year [11][12]. Group 3: Regulatory Response and Industry Outlook - Regulatory bodies have intensified scrutiny on the securities advisory sector, leading to an increase in penalties and warnings issued to firms [13][20]. - The financial regulatory authorities have launched initiatives to combat the rise of malicious proxy rights protection, including a six-month crackdown on financial "black and gray industries" [22][23]. - Industry insiders emphasize the need for improved compliance and service quality within advisory firms to mitigate the impact of these malicious activities [18].
证券投顾退款率居高不下代理维权“黑灰产”幕后作祟
Zheng Quan Shi Bao· 2025-07-14 18:53
Core Viewpoint - The securities investment consulting industry is experiencing a significant increase in refund rates and customer complaints, despite benefiting from a recovering capital market. This trend poses challenges to the industry's growth and profitability [1][4]. Group 1: Industry Performance and Challenges - The securities investment consulting industry has seen revenue growth, with reported revenues of 124.93 billion, 141.07 billion, and 160.37 billion yuan for 2021, 2022, and 2023 respectively, reflecting a 28.4% increase from 2021 to 2023 [4]. - Refund amounts in the industry have escalated, reaching 13.48 billion, 23.28 billion, and 24.45 billion yuan for the years 2021, 2022, and 2023, with a notable 81.4% increase in refunds from 2021 to 2023 [4]. - Customer complaints have surged dramatically, with totals of 6,030, 15,821, and 23,531 complaints for the years 2021, 2022, and 2023, marking a 290.2% increase in complaints from 2021 to 2023 [4]. Group 2: Factors Contributing to Refunds - The rise in refunds is partly attributed to the emergence of "proxy rights protection" agencies that exploit customer grievances for profit, often using deceptive practices to encourage complaints against consulting firms [2][8]. - The operational costs of consulting firms, including human resources and promotional expenses, account for 30% of their costs, leading to potential losses if refund rates exceed this threshold [3]. - The increase in customer complaints and refunds is exacerbated by the actions of these proxy agencies, which often fabricate reasons for complaints and pressure firms into refunds [8][10]. Group 3: Regulatory Response and Industry Dynamics - Regulatory bodies have recognized the growing issue of proxy rights protection and have initiated actions to combat these practices, including a six-month crackdown on financial "black and gray" industries [14]. - The financial regulatory authorities have issued warnings to consumers about the risks associated with proxy rights protection, urging them to use legitimate channels for grievances [14]. - The influx of new investors in the capital market has led to increased activity in the securities consulting industry, but this has also provided opportunities for proxy agencies to thrive [8][9].
廓清行业环境投顾机构需内外兼修
Zheng Quan Shi Bao· 2025-07-14 18:45
Core Viewpoint - The securities advisory industry is experiencing growth due to increasing demand for professional investment advice, but it faces challenges from malicious refund requests and complaints linked to "black and gray industries" [1][2]. Group 1: Industry Challenges - The rise of "black and gray industries" has created a complete industrial chain, making it difficult for the securities advisory industry to combat these issues alone [2]. - Malicious refund requests and complaints have surged, leading to a need for stronger internal compliance and external governance within securities advisory firms [1][2]. Group 2: Regulatory Environment - The China Securities Regulatory Commission has intensified oversight, resulting in numerous penalties for securities advisory firms due to issues like inadequate internal controls and misleading marketing [1]. - A specific case highlighted an employee colluding with external parties to exploit client information, emphasizing the need for improved employee compliance and loyalty within advisory firms [1]. Group 3: Collaborative Solutions - The establishment of a shared blacklist mechanism for "agent rights protection" is essential for identifying malicious complaints and forming a collaborative defense against these issues [2]. - Securities advisory firms are encouraged to collaborate with law enforcement and regulatory bodies to dismantle the operational chains of "black and gray industries" [2]. - Recent actions by firms, such as reporting illegal activities to police, demonstrate a proactive approach to combating malicious entities within the industry [2].
证券投顾行业退费额激增背后 恶意代理维权“黑产”化
经济观察报· 2025-07-06 13:01
Core Viewpoint - The article highlights the significant penetration of financial "black and gray industries" across various sectors, emphasizing the need for a collaborative enforcement and judicial system, along with enhanced financial data sharing and risk control responsibilities to combat these issues effectively [33]. Group 1: Industry Dynamics - The securities advisory industry has seen a dramatic increase in refund requests, with total refunds reaching 24.45 billion in 2023, up from 13.48 billion in 2021, marking an over 80% increase [7][12]. - Approximately 30% to 40% of refund requests are attributed to malicious agency claims, which have created substantial challenges for the securities advisory sector [8][12]. - The number of agency firms in the securities advisory sector has surged to around 800, with many former agents from the banking and insurance sectors transitioning into this field [8][12]. Group 2: Financial Impact - The securities advisory industry generated a net income of 54.4 billion in 2024, despite facing a significant increase in refund requests [11]. - The total refund amount in the securities advisory industry for 2023 was 24.45 billion, with abnormal refunds estimated to exceed 9 billion, which nearly consumed the industry's average profit of 17.62 billion [21][23]. - The revenue generated by malicious agency claims in the securities advisory sector is estimated to be around 2.9 billion for 2023, based on the refund amounts and commission structures [21]. Group 3: Regulatory Challenges - The regulatory framework for addressing malicious agency claims in the securities advisory sector is less stringent compared to the banking and insurance sectors, where such actions are classified as extortion [28]. - The difficulty in prosecuting malicious agency claims is compounded by the evasive tactics employed by these organizations, such as using multiple company registrations and operating through external networks [29][31]. - The securities advisory industry is collaborating with law enforcement to enhance the crackdown on malicious agency claims, but challenges remain due to the complexity of evidence collection and jurisdictional issues [30][32].
证券投顾行业退费额激增背后 恶意代理维权“黑产”化
Jing Ji Guan Cha Wang· 2025-07-06 11:00
Core Insights - The securities advisory industry is facing a significant increase in refund requests, with total refunds reaching 2.328 billion and 2.445 billion in 2022 and 2023 respectively, marking an over 80% increase from 1.348 billion in 2021 [3][5] - A substantial portion of these refunds, estimated at 30%-40%, is attributed to malicious agency claims, which are causing considerable disruption to the advisory sector [3][6] - The number of agency firms involved in securities advisory claims has surged to approximately 800, with expectations for further growth in 2023 [3][6] Industry Dynamics - The securities advisory industry has seen a dramatic increase in refund requests, with "abnormal refunds" now accounting for 30%-40% of total refunds, primarily driven by clients seeking full refunds after contract expiration [6][7] - The total complaints in the securities advisory sector exceeded 23,000 in 2023, a 400% increase from 2021, indicating a growing trend of client dissatisfaction and aggressive refund requests [8][9] - Many advisory firms are adopting a strategy of direct refunds to mitigate complaints, as high complaint volumes can lead to severe regulatory penalties, including a three-month suspension of new client acquisitions [8][9] Financial Implications - The securities advisory industry generated a net income of 5.44 billion in 2024, despite facing increasing refund pressures [5] - The total refund amount in 2023 reached 2.445 billion, with an estimated 30%-40% flowing to agency firms, suggesting that the agency claims business could generate around 290 million in revenue for these firms [10][11] - The abnormal refund claims are estimated to consume over 9 billion of the total refund amount, significantly impacting the industry's overall profitability, which was only 1.762 billion in the same year [11] Regulatory and Operational Challenges - The industry is grappling with the challenge of malicious agency claims, which are often facilitated by individuals posing as legal consultants to induce clients to file complaints against advisory firms [7][12] - Regulatory bodies are beginning to address the issue, with recent initiatives aimed at curbing the rise of malicious agency claims and improving the overall integrity of the financial advisory sector [12][14] - The complexity of prosecuting these malicious claims is heightened by the use of sophisticated tactics by agency firms to evade detection, including operating under multiple company names and utilizing online platforms for transactions [12][14]
7月港股金股:利好落空后的利好
Soochow Securities· 2025-07-01 08:27
Group 1 - The report indicates that the influx of funds into Hong Kong since May has not significantly boosted the stock market, as these funds have primarily flowed into deposits, bond trading, and other areas rather than equities, leading to a negative sentiment shift [1][2] - Investors who previously sold stocks are now considering re-entering the market, believing that a significant downturn in Hong Kong stocks is unlikely, which could create new incremental capital [2][3] - The report suggests that returning investors are likely to favor undervalued stocks rather than high-flying thematic stocks, focusing on those with lower price-to-earnings ratios [2] Group 2 - The report lists a selection of recommended stocks, including Tencent Holdings (market cap: 470.47 billion, 2025 EPS: 22.9), Xiaomi Group (market cap: 152.97 billion, 2025 EPS: 1.5), and others across various sectors [3][8] - Tencent Holdings is highlighted for its strong competitive position in gaming and advertising, with expected EPS growth driven by AI integration and a robust ecosystem [11][12] - Xiaomi Group is noted for its innovative automotive segment and strong performance in the smartphone market, with a focus on high-margin products and AI applications [19][20] - Sunny Optical Technology is recognized for its growth in the automotive sector and advancements in optical technology for smartphones, projecting significant revenue increases [27][28] - Anta Sports is expected to benefit from strong brand performance and strategic acquisitions, enhancing its market position [33][34] - Greentown Service is identified as a quality property management company with strong growth potential and high dividend yields [39][40] - Yuehai Investment is focusing on core water supply operations, with expectations for stable cash flow and high dividends following the divestment of non-core assets [44][45] - Jiufang Zhitu Holdings is positioned for growth in the online investment space, leveraging technology to enhance its service offerings [49][50] - Dashih Holdings is expanding its store network significantly, with a focus on delivery services and menu optimization [56][57] - Far East Pharmaceutical is projected to see rapid growth in its nuclear medicine segment, with several innovative products in the pipeline [62][63] - Haitian International is expected to benefit from domestic upgrades and international expansion, with a focus on high-end markets [68][69] Group 3 - Financial data for the recommended stocks shows projected revenues and net profits for 2025, with Tencent Holdings expected to generate 716.55 billion in revenue and 210.26 billion in net profit [75] - Xiaomi Group is projected to achieve 491.83 billion in revenue and 39.60 billion in net profit for 2025 [75] - Sunny Optical Technology is expected to generate 42.68 billion in revenue and 3.32 billion in net profit in 2025 [75] - Anta Sports is projected to achieve 78.17 billion in revenue and 13.23 billion in net profit for 2025 [75] - Greentown Service is expected to generate 19.98 billion in revenue and 898 million in net profit in 2025 [75] - Yuehai Investment is projected to achieve 18.54 billion in revenue and 4.27 billion in net profit for 2025 [75] - Jiufang Zhitu Holdings is expected to generate 3.58 billion in revenue and 1.29 billion in net profit in 2025 [75] - Dashih Holdings is projected to achieve 5.37 billion in revenue and 129 million in net profit for 2025 [75] - Far East Pharmaceutical is expected to generate 12.20 billion in revenue and 2.08 billion in net profit in 2025 [75] - Haitian International is projected to achieve 18.25 billion in revenue and 3.52 billion in net profit for 2025 [75]
国诚投顾携手阿里云:Serverless架构驱动数智化升级,打造智能投顾新范式
Core Viewpoint - The partnership between Guocheng Investment Advisory and Alibaba Cloud marks a significant step towards the digital transformation of the financial industry, leveraging Serverless technology to enhance investment advisory services and drive industry innovation [1][19]. Group 1: Technological Revolution - Guocheng Investment Advisory, established in 2004, is committed to providing comprehensive internet products for small and medium investors, and has launched its intelligent investment advisory software "Decision Maker" in 2024, indicating a key milestone in its digital transformation [2]. - The collaboration with Alibaba Cloud initiates a revolutionary upgrade of the technical architecture, transitioning from traditional operations to a modern cloud-native architecture using Alibaba Cloud's Serverless Application Engine (SAE) [2][3]. Group 2: Serverless Technology Empowerment - The adoption of Alibaba Cloud's Serverless Application Engine (SAE) allows Guocheng Investment Advisory to flexibly respond to business peaks without the need for capacity forecasting or manual scaling, enhancing system responsiveness and resource utilization [3][17]. - The migration of existing business systems to the SAE platform enables automatic scaling and resource elasticity, significantly improving operational efficiency and reducing costs associated with idle resources [4][5][17]. Group 3: API Gateway and Microservices Governance - The introduction of Alibaba Cloud's cloud-native API gateway replaces the previous self-built gateway, providing a unified entry point for external services and enhancing API management capabilities [7][19]. - The integration of Alibaba Cloud's Microservices Engine (MSE) optimizes the microservices architecture, improving service registration, discovery, and governance capabilities, which enhances system robustness [10][12]. Group 4: Observability and DevOps Automation - Guocheng Investment Advisory establishes a comprehensive observability system using Alibaba Cloud's ARMS and SLS services, allowing real-time monitoring of application performance and faster fault detection [13][18]. - The implementation of an automated DevOps system streamlines the release process, reducing errors and improving deployment efficiency through a complete CI/CD pipeline [14][19]. Group 5: Business Value and Future Prospects - The transition to a cloud-native Serverless architecture results in significant cost savings and operational efficiency, with overall resource utilization improving by nearly 50% [17]. - The partnership with Alibaba Cloud not only enhances system stability and reduces operational costs but also lays a solid foundation for future digital innovation and intelligent upgrades, with plans to integrate AI technologies by 2025 [19].
助力普惠金融事业发展,益盟股份建设智能投顾服务体系
Sou Hu Cai Jing· 2025-05-27 06:09
Core Insights - The company leverages over 20 years of industry experience and technological innovation to fill the market gap in traditional investment advisory services through smart investment advisory solutions [1][3] - Smart investment advisory is reshaping the wealth management industry by providing a new experience for investors and driving digital transformation in the securities advisory sector [1][3] Group 1: Technology Integration - The company integrates artificial intelligence deeply into the entire investment decision-making process rather than using it merely as an auxiliary tool [3] - The self-developed smart investment advisory system utilizes vast financial data and multidimensional quantitative models to accurately profile investors' risk preferences and return goals [3] - A dynamic asset allocation model based on machine learning captures market volatility signals in real-time, automatically triggering rebalancing strategies, allowing investors to access expert-level asset allocation services without needing professional financial knowledge [3] Group 2: Personalized Services - The company offers personalized services that address the contradiction between the standardization of traditional advisory services and the diversification of client needs, thereby lowering service barriers and operationalizing the concept of inclusive finance [3] - The "AI + Advisor" dual-track service system combines natural language processing technology to convert complex market analyses into understandable decision-making suggestions for investors, while a professional advisory team conducts secondary verification of smart strategies [3] Group 3: Strategic Vision - The company's strategic layout extends beyond technological breakthroughs, aiming to build a one-stop service system encompassing investor education, smart investment advisory, and asset allocation in response to the rising wealth management demands of the middle class in China [4] - The company is committed to the mission of "technology for good," continuously increasing investment in cutting-edge technologies such as artificial intelligence and blockchain, and promoting the upgrade of smart investment advisory from "tool innovation" to "model innovation" [4]
九方智投靠谱吗?数字人「九哥」专利技术说话
Xin Lang Cai Jing· 2025-05-26 09:37
Core Viewpoint - Jiufang Zhituo has established itself as a reliable player in the securities investment advisory industry, leveraging its compliance, technological advancements, and industry recognition to provide a unique investment experience for investors [1][8]. Group 1: Qualification Certification - Jiufang Zhituo is one of the earliest professional institutions in China to obtain securities investment consulting qualifications, having been established in 1996 and recognized as a member of the China Securities Association [2]. - The company received its securities investment advisor license in 1998, becoming one of the first licensed institutions in the industry [2]. - As of the end of 2024, Jiufang Zhituo has over 300 qualified investment advisors, placing it among the top in the industry [2]. Group 2: Business Layout - The business model of Jiufang Zhituo is characterized by a "technology + research" dual-drive strategy, focusing on investor education through a comprehensive year-round educational system [4]. - The company has developed an app that offers AI stock diagnosis and intelligent monitoring tools, providing personalized investment decision support [4]. - In 2024, Jiufang Zhituo launched the industry's first stock learning machine, "Yizhi Gudao," featuring nine dimensions of courses and AI interaction capabilities [4]. Group 3: Honor Recognition - Jiufang Zhituo has received multiple awards, including the "Most Improved Securities Data Provider" from the Hong Kong Stock Exchange in 2024, marking it as the first mainland advisory institution to achieve this honor [6]. - The company was recognized as the "Outstanding Financial Technology Company" at the "Golden Ding Award" organized by the Daily Economic News in 2024 [6]. - Jiufang Zhituo's intelligent advisory digital assistant, "Jiugo," served 472,000 users and recorded over 32.4 million service instances in 2024, with its technological achievements receiving multiple national patent certifications [6].
证券投顾行业首家!九方智投加盟中国基金报投教联盟
Sou Hu Cai Jing· 2025-05-17 04:10
Core Viewpoint - Investor protection has gained significant attention from regulatory bodies, industry associations, and financial institutions, becoming a crucial goal for the healthy development of capital markets and a major topic in building a strong financial nation [1][5]. Group 1: Company Initiatives - Jiufang Zhituo officially joined the China Fund News Investor Education Alliance on May 15, coinciding with the seventh "515 National Investor Protection Promotion Day" [1]. - Jiufang Zhituo aims to provide inclusive, systematic, and differentiated investment education content, enhancing the long-term construction of stock investment theory for individual investors [1][2]. - The company has launched the "Yizhi Gudao" stock learning machine, filling a market gap for professional stock learning products, and upgraded it in January 2025 to include over 200 courses across seven major areas [4]. Group 2: Educational Efforts - Jiufang Zhituo will conduct diverse educational outreach, focusing on four dimensions: basic theory, thematic activities, anti-fraud topics, and risk education [2]. - The company has organized various innovative educational activities, including the "2024 Investment Research Leader Program" and collaborations with universities to integrate financial knowledge into the national education system [4][5]. - The China Fund News Yinghua account has attracted over 190 financial institutions, creating a robust matrix for investor education [1]. Group 3: Future Directions - Jiufang Zhituo plans to continue exploring innovative methods for investor education, aiming for a comprehensive and inclusive development of financial literacy [5]. - The company will leverage its research capabilities to provide cutting-edge insights on stock trends, market hotspots, and industry sectors [2]. - The upcoming 2025 High-end Investment Forum will feature prominent speakers and will be live-streamed, further enhancing its educational outreach [2][4].