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组织开展暑期文化和旅游领域暗访工作
Ren Min Ri Bao· 2025-08-12 22:29
Core Points - The Ministry of Culture and Tourism conducted undercover inspections in several regions, revealing significant safety production and market order issues in the tourism sector [1][2] - Common problems identified include inadequate fire safety equipment, poor maintenance of tourist attractions, and insufficient safety management for water tourism projects [1] Group 1: Safety Issues - Many tourist sites, hotels, and related businesses were found to have expired or unmaintained fire extinguishers, damaged fire safety equipment, and missing fire safety signs [1] - Some establishments were found to have blocked emergency exits and improperly used evacuation routes for storage, violating safety regulations [1] - There were also reports of damaged road facilities at tourist sites and a lack of safety reminders in hazardous areas [1] Group 2: Water Tourism Safety - Certain water tourism activities lacked essential safety equipment such as life rings and life jackets, and there were inadequate safety warnings in dangerous areas [1] - Aging protective facilities and equipment were noted, indicating a lack of maintenance [1] Group 3: Transportation Safety - Instances of tour bus drivers engaging in unsafe driving behaviors, such as using mobile phones while driving, were reported [1] - Tour guides and site staff failed to remind tourists to use seat belts and safety harnesses, and some safety belts on transportation vehicles were not functioning properly [1] Group 4: Regulatory Response - The Ministry of Culture and Tourism has instructed local cultural and tourism authorities to investigate and address the issues found during inspections, ensuring compliance and rectification by the businesses involved [2] - There is a focus on creating a healthy and orderly market environment for the summer tourism season [2]
【市场治理】海南州2025年“五一”及旅游旺季前文旅市场专项检查筑牢双防线
Sou Hu Cai Jing· 2025-04-30 00:16
Core Insights - The Hainan Prefecture Cultural, Sports, Tourism and Broadcasting Bureau is taking proactive measures to ensure the safety and stability of the tourism market as the "May Day" holiday and peak travel season approach, amid increasing risks of personnel flow and gatherings [1] Regulatory Actions - Targeted regulation is being implemented to strictly investigate market violations, focusing on issues like "unreasonably low-priced tours" through surprise inspections and big data monitoring to ensure precise and efficient law enforcement [1] - A comprehensive inspection of emergency plans, fire safety facilities, and duty management is being conducted across all operating units to prepare for the expected surge in visitors during the "May Day" peak [3] Joint Enforcement - Special inspections are being carried out in key areas such as the tourism passenger transport market, dining, and accommodation along the southern shore of Qinghai Lake, ensuring compliance with operational qualifications and safety standards for transport vehicles and drivers [4] - Law enforcement actions are combined with educational outreach to enhance safety awareness among tourism operators and staff [4] Service Quality Enhancement - The industry service standards are being promoted to address issues related to tour guide explanations and hotel services, with a 24-hour response mechanism established to efficiently handle tourist complaints [6] - The bureau has mobilized 330 law enforcement personnel and inspected 210 business locations, addressing complaints and issuing promotional materials to improve market regulation [6]