Core Insights - The collaboration between Wanda Hotels and Alipay marks a significant digital transformation in hotel services, focusing on enhancing guest experiences through technology and user-centered service innovation [1][6] Digital Transformation - Wanda Hotels is the first hotel group to fully integrate Alipay into its core projects, emphasizing digitalization, intelligence, and sustainability in the hotel industry [1][6] - The partnership aims to create a complete service framework that enhances user engagement and service upgrades, with a focus on smart living experiences for guests at the Changbai Mountain Wanda International Resort [1][6] Smart Services - The Changbai Mountain Wanda International Resort has upgraded approximately 1,700 smart door locks and systems, allowing guests to check in and access rooms using their mobile phones, significantly improving efficiency and convenience [2][7] - This initiative addresses common issues such as the loss of physical room cards, particularly in skiing scenarios, providing a reliable mobile solution for guests [2][7] Membership Integration - The deep integration of membership systems is a key highlight, with Wanda's loyalty program "Wanyuehui" collaborating with Alipay's extensive member base of over 1 billion, offering exclusive benefits to members [2][7] - This integration helps Wanda expand its customer base while providing Alipay users with enhanced membership rewards and service experiences [2][7] Sustainable Practices - The partnership promotes a "Green Check-in" initiative, encouraging eco-friendly behaviors among guests, such as using mobile check-in and bringing personal toiletries, which allows them to earn rewards for environmental protection [4][9] - This initiative aligns with Wanda's ESG development goals and responds to national strategies for promoting green consumption in the hospitality sector [4][9] Industry Empowerment - Wanda Hotels aims to lead the digital transformation in the hotel industry by leveraging technological innovations to optimize service processes and enhance user experiences [5][10] - The collaboration with Alipay combines their strengths to achieve comprehensive upgrades in digital services, facilitating a transition from traditional to digital and intelligent hotel service models [5][10]

Group 1 - The core point of the news is the digital transformation in hotel services initiated by Wanda Hotels and Resorts, which has upgraded its Changbai Mountain Wanda International Resort to support Alipay's "Touch to Stay" feature, allowing guests to check in and access their rooms using their mobile phones without physical room cards [1][2] - The collaboration between Wanda Hotels and Alipay aims to enhance guest experience through various initiatives, including "Touch to Stay," member integration, and green stay options, which have already seen practical implementation at the resort [1][2] - The upgrade addresses common pain points for skiers, such as the inconvenience of carrying physical room cards, which can be easily lost or damaged, thereby improving the overall skiing experience [1][2] Group 2 - The implementation of "Touch to Stay" not only increases check-in efficiency but also resolves issues related to traditional room cards, enhancing the comfort and smoothness of the skiing experience for guests [2] - The strategic partnership also features a deep integration of membership systems, allowing Alipay's extensive user base to access exclusive benefits from Wanda's loyalty program, "Wanyuehui," thereby expanding Wanda's customer base and enriching the service experience for Alipay users [2] - During the peak winter tourism season, the Changbai Mountain Wanda International Resort has seen significant visitor growth, with over 17,000 guests during the New Year holiday, representing a year-on-year increase of approximately 34.4%, indicating strong demand for the resort [3]

当智慧科技遇上冰雪度假，一场关于酒店服务的数字化变革悄然启幕。2月9日，万达酒店及度假村宣 布，旗下长白山（603099）万达国际度假区已完成酒店客房智能门锁及配套系统的升级，全面支持支付 宝"碰一下.智慧住"。用户入住长白山万达国际度假区，无需携带实体房卡，通过手机触碰即可完成身 份认证、开门、乘梯等全流程服务。 此次战略合作的另一亮点在于，双方还实现了会员体系的深度融合。万达酒店及度假村忠诚度计划"万 悦会"作为支付宝超10亿庞大会员体系的优选合作品牌之一，支付宝会员可精准匹配"万悦会"会员，各 等级会员均可在合作场景中享受专属权益。此举既有利于万达酒店及度假村进一步拓展优质客群，也为 支付宝用户带来更丰富的会员福利和更优质的服务体验。 作为首家全面接入支付宝-大住宿四大核心项目的战略合作酒店集团，万达酒店及度假村与支付宝以"提 升宾客体验"为出发点，在碰一下.智慧住、会员互通、绿色入住等核心领域的合作已取得实质性进展， 并在长白山万达国际度假区率先实现场景化落地。 2025年10月，同程旅行宣布完成对万达酒店及度假村的战略收购。当前正值冰雪旅游旺季，长白山万达 国际度假区是众多滑雪爱好者的热门去处。数据 ...