除了外卖，京东上还能缴纳社保了。 日前京东App正式上线市民服务，旨在为用户提供便捷、智能、高效的"一站式"线上政务服务与生活服 务体验。据悉，相关服务首批覆盖广州、山西全省、江苏全省等多个省市，目前用户通过京东App或京 东金融App搜索"京民通"或"市民服务"，即可办理公积金查询、医保报销、社保缴纳、个税申报、育儿 补贴申领、养老资格认证等，同时还聚合了生活缴费、快递寄收、定点药店查询、旅游出行、求职就业 等便民服务。 值得一提的是，京东市民服务在部分城市提供了特色便民功能。例如在广州，就深度对接"穗好办"系 统，实现了出入境预约、生育津贴支付等全流程智能办理。 由此看去，京东之所以发力线上政务服务与生活服务，或许是从外卖业务受到了启发，想要通过这类服 务进一步增加用户打开App的频率。毕竟各类政务服务与生活服务虽然在用户需求上不如基于一日三餐 的外卖高，但同样也是刚需，而且胜在细分场景众多。 此外，京东的市民服务配备有基于自研JoyAI大模型打造的AI助手小彤，可通过拍照识别自动提取证 件、票据信息，能将复杂政策文件转化为通俗解读和办理建议，大幅降低了老年群体等用户的操作门 槛。在此基础上，京东市民服务 ...

Core Insights - JD Group's consumer finance subsidiary, JD Consumer Finance, has received approval for its chairman's qualification from the Tianjin Regulatory Bureau of the National Financial Supervision Administration, marking a significant move in the consumer finance sector [1] - JD Group becomes the first platform enterprise to enter the market through equity restructuring after the implementation of the "Administrative Measures for Consumer Finance Companies" on April 18, 2024, and is the second institution in the industry to obtain a consumer finance license via this method [1] - JD Finance App has accumulated 420 million transaction users, collaborating with nearly a thousand financial institutions including banks, insurance companies, and fund companies to provide personal financial services [1] Industry Developments - The industry is closely watching the collaborative pathways between JD Consumer Finance and existing JD Finance operations, particularly in areas such as business division, resource integration, and brand synergy [1]

Core Viewpoint - Protecting the legitimate rights and interests of financial consumers is a crucial foundation for the stable development of the financial industry and an essential responsibility of financial institutions [1] Group 1: Event Overview - The "Consumer Protection Wisdom Transmission and New Journey: Industry Collaboration Towards the Future" seminar was held in Beijing on March 25, 2025, organized by the China Internet Finance Association and hosted by JD Technology [1] - Representatives from various financial sectors, including banking, insurance, securities, consumer finance, platform enterprises, and fintech companies, attended the meeting [1] Group 2: JD Technology's Commitment - JD Technology, as a standing council member of the China Internet Finance Association, integrates consumer rights protection into its core governance framework and operational indicators, establishing a comprehensive protection mechanism [2] - The "User Protection Center" was set up by JD Finance, which reached over 100 million users in 2024 through innovative online financial consumer education initiatives [2] Group 3: Technological Innovations in Consumer Protection - JD Finance's digital service system has served 22 million users, achieving a satisfaction rate of over 90%, and provides various interaction modes to cater to special user needs [4] - The intelligent risk control system developed by JD Finance has triggered 20.76 million fraud alerts in 2024, equating to 39 alerts per minute, and successfully intercepted 1.66 billion yuan in suspicious funds [6] Group 4: Multi-Channel Consumer Protection Services - JD Finance has enhanced its consumer protection services through an online "User Protection Center" and offline initiatives, including anti-fraud alerts and educational resources [6] - The company actively engaged in community outreach through the "Five Entering" activities, focusing on financial knowledge dissemination in rural areas, communities, campuses, enterprises, and business circles [7] Group 5: Future Directions - JD Finance aims to continue its mission of "Finance for the People" under the guidance of the China Internet Finance Association, emphasizing consumer rights protection as a lifeline for financial work [9]