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博彦科技:出海企业如何选对服务商,做好本地化?|干货
3 6 Ke· 2025-07-30 08:59
Core Insights - Many companies face challenges such as cross-border compliance and localization when expanding overseas, leading to a consensus on leveraging professional service institutions for mutual benefits [1] - The experience of 博彦科技 in providing overseas services since 2001 has led to the development of standardized solutions across various sectors, including fintech and smart energy [1] Group 1: Pre-Departure Strategy - Companies should clarify their overseas strategy, whether it is "product output" or "brand establishment," as this will influence resource allocation and marketing strategies [2] - Compliance pre-assessment should begin six months prior to entering a target market, focusing on data security and industry entry certifications [2] - Conducting a minimum viable product (MVP) test with local partners is essential to validate product or service adaptability in the target market [2] Group 2: Destination Selection Criteria - Four key indicators for selecting overseas destinations include market potential (40%), policy stability (30%), infrastructure maturity (20%), and talent availability (10%) [3] - Emerging markets like Southeast Asia (Singapore) and the Middle East (Saudi Arabia) are suitable for high-potential industries such as AI education and clean energy [3] - Entering mature markets like Europe and the US requires setting aside 20% of the budget for compliance costs due to strict regulations [3] Group 3: Service Provider Evaluation - Companies should prioritize comprehensive service providers to enhance cost efficiency and coordination, as fragmented partnerships can increase operational costs [4] - A capable service provider should offer a complete service loop covering strategy, technology, and operations, while also possessing cross-regional certifications [4] - For specific needs, companies may supplement with specialized institutions, ensuring the main provider can effectively integrate and manage these resources [4] Group 4: Tailored Services for Different Business Sizes - Service focus and delivery models differ between small and medium enterprises (SMEs) and large corporations, with SMEs requiring lightweight SaaS tools and large enterprises needing customized services [5] - The delivery model for SMEs typically involves standardized products and automated operations, while large enterprises benefit from dedicated teams and 24/7 global support [6] - Cost structures vary, with SMEs often using subscription models to lower initial investment, while large enterprises may prefer long-term cost-per-performance contracts [6] Group 5: Overlooked Compliance Risks - Cultural compliance is a significant risk, as companies may misstep in marketing due to a lack of understanding of local customs and religious sensitivities [7] - Data sovereignty laws in certain countries require local data storage, and labor laws may mandate a specific ratio of local hires [7] - Companies face challenges in emerging markets due to poor infrastructure, high talent turnover, and local competition, which can be mitigated through strategic partnerships and localized training initiatives [8] Group 6: Cultural Localization Strategies - Companies can overcome cultural differences by conducting thorough market research to understand local customs and consumer behaviors [9] - Building local teams or hiring culturally aware staff is crucial for effective localization [9] - Marketing strategies should be tailored to local cultural characteristics and consumer needs [10] - Product localization may involve adjustments in language, functionality, and design to align with local preferences [11] Group 7: Future Trends in Overseas Expansion - The application of generative AI in marketing and customer service is expected to reduce costs by 70%, while edge computing will see a 300% increase in data processing due to network fluctuations in emerging markets [12] - The shift from single-product competition to ecosystem competition emphasizes resource sharing and complementary advantages among companies [12] - ESG factors are becoming critical for localization strategies, with companies needing to integrate social responsibility into their overseas operations to enhance brand reputation [12]
乘风破浪:抓住企业出海新机遇,锻造银行国际业务新引擎
麦肯锡· 2025-04-16 09:55
Core Insights - China is at the forefront of a global industrial chain migration, presenting both challenges and opportunities for Chinese enterprises. The country has benefited from globalization, deepening global connections, rapid digitalization, and a high proportion of global trade, leading to significant economic growth. Looking ahead, the new wave of global industrial chain migration will drive industrial upgrades and increase energy and capital investments, prompting Chinese companies to develop new "going out" strategies, which will also boost overseas financial demand and create new growth opportunities for financial institutions on the international stage [1] Group 1: Investment Trends - The eastern coastal regions of China saw a year-on-year increase of 14% in Foreign Direct Investment (FDI), with ASEAN becoming a popular destination for outbound investments. The total import and export trade volume of China grew by nearly 4%, reaching approximately 6 trillion USD, while direct investment flows to ASEAN countries increased by 35% year-on-year [2][11] - From 2014 to 2023, China's total import and export trade volume achieved a compound annual growth rate (CAGR) of 3.6%, while the CAGR for total outward direct investment was 4.1%. In 2023, the year-on-year changes in direct investment flows to ASEAN, EU, US, and Australia were +34.7%, -6.1%, -5.2%, and -80.4%, respectively [2] Group 2: Banking Sector Development - Domestic banks are currently in a three-stage development process for international business. The first stage focuses on providing basic cross-border payment and trade financing services primarily to small and medium-sized enterprises engaged in cross-border e-commerce and import-export trade [12] - The second stage involves building overseas channels and capabilities to meet the funding needs of domestic enterprises abroad, focusing on core enterprises in the cross-border trade chain and offering customized products and services [13] - The third stage aims for banks to deepen local operations abroad, becoming truly global banks that serve multinational corporations and local industry leaders, providing a comprehensive range of financial and non-financial services [14] Group 3: Opportunities for Commercial Banks - Commercial banks should leverage regional advantages and their own strengths to define international business development goals and strategies, focusing on cross-border and outbound customer segments [15] - The rapid growth of cross-border e-commerce has created significant demand for cross-border settlement and international trade financing, with the scale of cross-border e-commerce imports and exports reaching 2.6 trillion RMB, growing at an annual rate of 13% [16][18] - To meet the diverse overseas business and credit needs of outbound enterprises, banks can enhance cooperation with local and regional banks, ensuring that recommended partner banks are capable of serving the needs of domestic clients [24] Group 4: Strategic Recommendations - International business is a strategic choice that can bring new revenue growth potential. Banks are advised to systematically address key questions to build a differentiated international business framework, focusing on key customer segments, regions, and products [25]