当天，张大爷乘坐出租车来到该行办理社保卡换卡业务。刚下车，大堂经理便注意到他腿脚不便、行动 迟缓，立即快步上前询问需求。在得知张大爷需进入网点办理业务后，大堂经理主动告知："我们'劳动 者港湾'配备了轻便折叠轮椅，您放心，我们帮您安排。" "原本以为腿脚不便办业务要折腾大半天，没想到银行想得这么周到！" 近日，在建行济南泉城支行营 业网点，刚办完社保卡换卡业务的张大爷，握着工作人员的手连连道谢。这温暖的一幕，源于该行 "劳 动者港湾" 里的一把便民轮椅，更源于建行对特殊群体的贴心关怀。 未来，建行济南泉城支行将继续深化 "劳动者港湾" 服务内涵，不断优化便民设施与服务举措，用贴心 行动守护每一位客户的需求，让 "劳动者港湾" 真正成为传递爱与温暖的幸福家园，以金融温度彰显社 会责任担当。 在建设银行遍布全国的 "劳动者港湾" 中，轮椅从来不是简单的便民设施，而是传递金融温度与人文关 怀的 "纽带"。它帮助行动不便者跨越物理障碍，更让每一位有需要的客户感受到被尊重、被关爱。此 次该行的暖心服务，正是 "劳动者港湾" 服务理念的生动实践。 话音刚落，工作人员迅速从 "劳动者港湾" 取出轮椅，仔细检查轮椅稳固性后， ...

Core Points - The "Laborer’s Harbor" initiative by the China Construction Bank (CCB) in Yantai provides a supportive space for laborers, offering them a place to rest and refresh during their workday [1][2] - The initiative highlights the importance of recognizing and respecting the hard work of ordinary laborers, creating a sense of community and appreciation [2] Summary by Sections Laborer’s Harbor Initiative - The "Laborer’s Harbor" at CCB Yantai Fushan Branch serves as a cooling and resting spot for laborers like Wang, who benefits from the amenities provided, such as air conditioning and access to warm meals [1] - The initiative has transformed into a vital support system for laborers, offering not just physical comfort but also emotional relief [1] Impact on Laborers - Laborers, after utilizing the facilities, often contribute back to the environment by keeping the area clean, demonstrating a reciprocal relationship between the bank and the workers [1] - The initiative fosters a sense of belonging and respect for laborers, making them feel valued and appreciated in the community [2]

据了解，该行长期在 "劳动者港湾" 开展公益服务活动，聚焦防诈骗宣传、理财咨询、社保卡服务等实 用内容，精准解决劳动者金融知识需求。今年 5 月，该行针对附近工地农民工群体，专门举办 "工资卡 安全使用" 专题讲座，通过案例分析、情景模拟等方式，详细讲解电信诈骗的常见套路与识别方法，帮 助农民工守住辛苦钱；8 月，该行进一步联合招远市反诈中心，面向环卫工人开展防骗宣传，不仅发放 定制化防骗手册，还现场演示 "冒充客服退款""虚假投资" 等常见骗局的破解技巧，让防范意识深入人 心。 从临时休憩的便捷服务，到技能学习的赋能支持，建行烟台泉东支行的 "劳动者港湾" 不断升级服务内 涵。未来，该行将继续创新服务形式，丰富活动内容，让 "劳动者港湾" 真正成为 "休息 + 学习" 的温馨 空间，为更多劳动者提供贴心守护。 近日，在烟台泉东支行的 "劳动者港湾" 内，几位环卫工人正围着工作人员翻阅防骗手册，现场不时传 来交流咨询的声音。这个原本为户外劳动者提供临时休憩的空间，如今已成为金融知识普及的重要窗 口，用点滴关怀为劳动者织就温暖守护网。 此外，该行还将服务延伸至社区，多次为老年群体开设金融防骗小课堂，用通俗易懂的 ...

回到网点已是下午两点，队员们的制服都被汗水浸湿了，但他们顾不上休息，立刻开通"绿色通道"，不 到一个小时，所有业务全部办结。当李先生拿着新补办的存折，确认里面的钱可以正常支取时，激动地 说："真没想到这么快就办好了，建行的服务真是太到位了！" 建行惠州南湖支行（以下简称南湖支行）坐落于惠城区南湖片区，片区内60岁及以上人口占比超35%， 其中近半数老人因行动不便、视力衰退等问题，在办理金融业务时常常面临"出门难、操作难、沟通 难"的困境。面对这样的服务需求，南湖支行没有选择"被动等待"，而是主动出击，以"张富清金融服务 队"为先锋力量，深度融合"劳动者港湾"服务品牌，将"金融为民"的初心融入每一次咨询、每一笔业 务、每一次上门服务中，用实际行动解决群众急难愁盼，让金融服务的温暖真正触手可及。 南湖支行的"张富清金融服务队"服务故事只是建行惠州市分行港湾品牌服务的一片镜子。从"固定港 湾"到"移动服务"，从"业务办理"到"情感陪伴"，建行惠州市分行用实际行动证明：金融服务的温度， 藏在每一个细节里，藏在每一次为群众着想的行动中。而"张富清金融服务队"也将继续带着这份温度， 走在为民服务的路上，让更多人感受到金融 ...

Core Point - The article highlights the efforts of the Bank of China in providing a supportive environment for outdoor workers, particularly during the hot summer months, through its "Laborer’s Harbor" initiative [1] Group 1: Company Initiatives - The Bank of China’s Jinan Quancheng Branch operates the "Laborer’s Harbor," which is equipped with drinking water, resting chairs, and emergency medicines to assist outdoor workers such as sanitation workers, delivery personnel, and couriers [1] - The initiative reflects the bank's commitment to serving the community and providing practical support to laborers, ensuring they feel a sense of warmth and care during challenging conditions [1] Group 2: Community Impact - A specific incident is described where a young delivery worker, feeling overwhelmed by the heat, received immediate assistance from the bank's staff, showcasing the personal touch and attentiveness of the bank's service [1] - The delivery worker expressed gratitude for the support received, emphasizing the positive impact of the "Laborer’s Harbor" on the well-being of outdoor workers during extreme weather [1]

张师傅朴实的感谢，正是对 "劳动者港湾" 价值的最好诠释。这个遍布建行网点的小小角落，没有复杂 的服务，却是实实在在的 "歇脚地"：一杯水、一张椅、一处电源、一个遮阳避雨的屋檐。它时刻为快 递小哥、环卫工人、出租车司机、执勤民警等城市 "奔跑者" 敞开大门，提供 "冷可取暖、热可纳凉、 渴可喝水、累可歇脚、急可如厕" 的便利。 劳动者港湾虽小，却像城市里的温暖驿站。它守护着户外劳动者片刻的休憩，传递着社会对平凡奉献者 的尊重与关怀。一杯水解的是渴，一个座歇的是脚，一份便利暖的是心。这方寸之间的关怀，汇聚成城 市文明最动人的温度，这里，永远是劳动者随时可以停靠的 "港湾"。 "哎呀，太谢谢了！这大热天的，一口水真是及时雨。" 张师傅接过水杯，咕咚咕咚喝了下去，顿时感 觉舒坦了不少。他抹了把汗，有些不好意思地问："姑娘，我手机快没电了，等下还要接单，能借个地 方充会儿电吗？" "当然行！插座就在您旁边，您安心充。" 工作人员笑着指给他看。张师傅插上充电器，紧绷的身体渐 渐放松，靠在椅背上喘了口气。看着手机电量一格格往上涨，他心里踏实了许多，忍不住感慨："你们 这儿真好，有水喝、能歇脚、还能充电，对我们这些跑外的太 ...

"您别客气，" 大堂经理笑着解释，"我们这个'劳动者港湾'就是为像您这样的劳动者准备的，累了能进 来歇歇脚、渴了能来喝杯水、热了能来凉快凉快，这都是应该做的。" 听了这话，大姐连连点 头："好、好、好，我回去跟工友们都说说，以后累了就来建行歇脚，有业务也来这儿办！" 大堂经理连忙引导她到 "劳动者港湾" 区域坐下，转身从饮水机接了一杯温水递过去："大姐，喝点水歇 歇，缓解一下暑气。" 接过温水的瞬间，大姐感动得鼻子一紧，眼眶微微泛红："建行真是好啊，我也 没什么业务要办，都不好意思进来，没想到你们还这么热情，谢谢啊！" 7 月的烟台，持续的高温让室外热浪铺天盖地。一位手拿清洁工具、头顶草帽的环卫大姐路过建行烟台 二马路支行门口时，额头渗着汗珠，汗水早已湿透衣背，脚步也有些迟缓。 大堂工作人员见状，立即主动上前招呼："大姐，外面天太热了，进来凉快一下吧！" 起初，大姐有些 不好意思，连连摆手。但或许是高温实在难耐，身体确实有些不适，她犹豫了一下，将清洁工具放在门 口一侧，缓缓走进了大厅。 这样平凡的服务场景，在建行烟台二马路支行每天都在发生。正是这点点滴滴的人性化服务，让银行与 客户建立起紧密的情感联结。工作人 ...

Core Viewpoint - The CCB Jinan Diao Town Branch's Laborer Harbor serves as a warm and supportive space for local residents, providing essential services and fostering community connections through small acts of kindness [1][2] Group 1: Community Support - The Laborer Harbor is located in a bustling area of the town, offering a unique form of care to the local community [1] - It provides practical assistance, such as charging mobile phones and offering refreshments, which are crucial for local vendors and workers [1][2] - The space is frequently used by various community members, including sanitation workers and elderly residents, highlighting its role as a communal hub [1] Group 2: Financial Awareness - Staff members take the opportunity to educate visitors about financial safety, particularly in preventing telecom fraud, thereby enhancing community financial literacy [1]

Core Points - The "Laborer’s Harbor" initiative by the CCB Heze Dongming Branch serves as a cooling station for urban workers during extreme heat, providing essential services like water and charging facilities [1] - The initiative reflects the bank's commitment to the philosophy of "finance for the people, service as the foundation," enhancing the humanistic aspect of banking services [1] - The bank plans to continue optimizing the "Laborer’s Harbor" service, expanding its offerings to integrate financial services with community warmth [2]

Core Viewpoint - The article highlights the "Assistance for Examination" service provided by the Jinan Lixia Branch of China Construction Bank, which has received positive feedback from students and parents, focusing on their needs during important exams [1] Group 1: Service Initiatives - The bank created "Victory in Examination" gift packages containing practical stationery items, distributing over 300 packages to students, which helped boost their confidence during exams [1] - The "Laborer’s Harbor" was transformed into a "Preparation Fuel Station," offering free services such as printing admission tickets and lending emergency stationery, assisting over 100 students during the exam period [1] - The bank provided drinking water and a cooling rest area for accompanying parents, helping to alleviate their stress during the examination days [1] Group 2: Community Engagement - Bank staff acted as "Examination Assistants," offering route guidance to exam venues and providing psychological stress relief tips to students [1] - In response to high temperatures, the "Caring Service Post" provided anti-heat medications and portable fans to students and parents, demonstrating the bank's commitment to community support [1] - The bank's representative stated that the examination assistance is a reflection of their social responsibility, with plans to explore more public welfare initiatives in the future [1]