杨元庆将超级智能体技术定义为个人与企业的"认知操作系统"，标志着人工智能从工具型助手向全场景 智能伙伴和"人工智能双胞胎"的跨越式进化。 2024年，联想推出了小天智能体，由PC内置的天禧大模型驱动，通过自然交互，在一些场景中带来全 新AI体验。同时，借助用户个人本地文档，它能不断加深对用户的认知和理解。 杨元庆说，小天只和PC捆绑，未来，超级智能体不是和设备捆绑，而是和人捆绑。每个人会有自己的 智能体。它可以使用个人所有设备上的所有数据，在保障安全和隐私的前提下，达到L3（协作级）水 平，自主处理各类任务。 杨元庆认为，超级智能体具有感知与交互、认知与决策、自主与演进三大核心功能特征。 感知与交互是超级智能体的第一层能力。通过文本、语音、手势、眼动追踪等多模态协同，智能体可实 时捕捉用户状态与环境信息，跨终端实现对用户意图的精准解读和响应。例如，当用户佩戴智能眼镜进 入超市时，智能体会结合健身数据与当日饮食记录，动态推荐健康食品；若用户刚完成长跑，则会"宽 容"调整推荐策略。 第二层是认知与决策能力。"超级智能体具有一些长期记忆，包括用户在各个电子设备、生态中的操作 和习惯"。产生这些记忆，缘于超级智能体能 ...

"在中国市场，联想每年需要处理3000万项服务请求。其中70%无需人工介入，剩余30%服务电话的平 均处理时长压缩到1.5分钟。"技术创新带来服务质变的关键在于知识库的深度应用，"当客户报出故障 时，系统会立即基于历史大数据生成分级解决方案：70%概率对应方案A、20%概率对应方案B，整个 过程都有人工智能辅助完成。" 这种"硅基替代碳基"的变革正在全价值链展开。"今年我们设定了明确替代目标：将30%的工作流程改 由机器人完成。"作为国内首个全链条AI转型实践者，联想已沉淀出可复制的赋能模式。"目前形成三大 解决方案和两项专业服务，涵盖直接技术输出与AI转型咨询，可以说我们是国内最领先的AI服务提供 商。" 该系统的技术架构构建于端-边-云融合体系之上，在可信计算环境下创新性推出"联想个人云"解决方 案。"用户所有设备均能嵌入统一智能核心，实现全维度实时数据采集。"刘军特别强调，该方案兼容非 联想产品，"这意味着联想正在构建开放式的智能体生态系统。" 不同于消费端的技术跃进，企业级智能转型呈现出更具实验性的特征。"我们采用创新性的'自我实验'策 略——先用联想擎天智能IT引擎改造自己的业务体系。"刘军给出具象 ...

Core Viewpoint - Lenovo is making a significant push into the AI agent market, aiming to transition from being perceived primarily as a hardware manufacturer to a company centered around AI agent services [3][10]. Group 1: AI Agent Strategy - Lenovo has launched a comprehensive "Silicon-based Team" of AI agents, targeting personal, enterprise, and urban applications [1][7]. - The company plans to evolve its AI offerings from being device-bound to being human-centric, indicating a shift in focus towards user interaction [1][10]. - Lenovo's AI agents are designed to integrate perception, cognition, decision-making, and self-evolution capabilities, aiming to create a complete "AI Twin" [9]. Group 2: Product Offerings - The newly introduced AI agents include the "Lenovo LeXiang" for enterprises and the "Tianxi" personal AI agent, with plans for every enterprise to have its own "Silicon-based Team" [7][10]. - The "LeXiang" enterprise AI agent can autonomously execute tasks across devices and ecosystems, significantly improving task execution efficiency [14]. - The "Tianxi" personal AI agent will be embedded in various AI terminals, facilitating cross-device interaction [14]. Group 3: Market Positioning and Collaboration - Lenovo's approach to AI agents is unique as it combines its existing product ecosystem with new AI capabilities, positioning itself as both a competitor and collaborator with major AI model companies [6][15]. - The company emphasizes the need for partnerships to build a robust AI ecosystem, indicating a collaborative approach to developing AI agents [15][16]. Group 4: Business Growth and Future Outlook - Lenovo's AI solutions and services business in China is projected to exceed 18.8 billion yuan in revenue for the fiscal year 2024, ranking second in the IT services market [18]. - The company has launched the "Sunrise East 2025" strategy to accelerate China's intelligent transformation through hybrid AI solutions [18]. - Lenovo's commitment to local manufacturing and adaptation to market changes is highlighted, with a focus on maintaining growth despite external challenges [17].