Core Points - The National Market Supervision Administration has released a series of national standards focused on consumer protection, including product usage instructions, service experience enhancement, and consumer privacy protection [1][2][5] - The new standards aim to improve consumer awareness and safety, particularly in the context of children's toys and furniture, by mandating clear labeling of materials and maintenance instructions [1][2] - The standards also address the need for digital formats and QR codes to cater to e-commerce and environmental considerations [1][2] Group 1: Consumer Information and Safety - The updated standards for product usage instructions include specific requirements for toys and furniture, enhancing clarity on materials and maintenance [1][2] - The initiative responds to the evolving consumer market, which now includes a diverse demographic with varying needs, particularly in terms of readability and accessibility of information [2] Group 2: Service Experience Enhancement - New standards have been introduced to improve service quality and consumer experience, particularly for vulnerable consumers, covering the entire service process from design to complaint handling [3] - Additional standards related to consumer experience centers and service in shopping districts are forthcoming, aimed at creating a safer and more reliable shopping environment [3] Group 3: Privacy Protection - A new national standard has been established focusing on consumer privacy protection throughout the product lifecycle, providing guidelines for design, production, and usage [5] - The upcoming release of application case studies will illustrate privacy protection in typical scenarios, such as online retail and smart home devices [5] - The standards align with international practices while addressing local needs, offering clear guidance for businesses to enhance consumer privacy in the digital marketplace [5]

Core Viewpoint - The National Market Supervision Administration is enhancing consumer protection through the release of new national standards aimed at creating a trustworthy, fair, convenient, and safe consumption environment [1][2]. Group 1: Consumer Information Rights - The administration is systematically advancing the revision and upgrade of national standards for consumer product instructions, with recent updates for toys and furniture that include requirements for material disclosure and maintenance information [1]. - New formats for product instructions, such as QR codes and website links, are being introduced to meet e-commerce and environmental needs [1]. - Ongoing revisions are being organized for various product categories, ensuring consumers can clearly understand product information and use products correctly [1]. Group 2: Enhancing Consumer Experience - Four national standards have been released to improve service quality and protect consumer rights, particularly for vulnerable consumers, covering service design, user experience, service evaluation, and complaint handling [2]. - Upcoming standards will focus on consumer experience centers and service in commercial areas to create a safe and reassuring consumption environment [2]. Group 3: Consumer Privacy Protection - A national standard has been established based on ISO international standards to address consumer privacy protection throughout the product and service lifecycle, providing guidelines for design, production, purchase, and use [2]. - An application case standard for consumer privacy protection in typical scenarios, such as online retail and smart locks, will be released soon [2]. Group 4: Continuous Improvement of Standards - The administration will continue to enhance the consumer protection standards system and increase efforts in developing national standards for consumer rights protection services and consumption environment evaluations [2].