如果家里的水、电、气表出现故障或者走得不准，多收了费，该怎么办？《合规指南》制定了专门 的"故障处理规则"，明确了企业的责任义务。工作人员介绍，若计量器具出现非人为原因导致的故障或 失准，公用企业应当为用户免费更换合格的计量器具，尤其当因计量器具问题造成多收费用时，公用企 业必须按规定退赔或给予补偿，这一要求直接回应了用户最为关心的"表不准多收了钱该如何处理"的疑 问。 如果对家里水、电、气计量结果有异议，居民如何投诉？《合规指南》要求城镇供水供电供气公用企业 应当建立计量投诉处理机制，主动公开投诉方式、投诉渠道和投诉电话，及时受理、登记计量投诉信 息。据央视新闻客户端 转自：成都日报锦观 水电气三表计量新规来了 发生故障权益有保障 明确退赔规则 家里的水、电、气三表走得准不准，关系到每个人的切身利益。市场监管总局发布《城镇供水供电供气 公用企业计量行为合规指南》，首次对水电气表从"出生"到"退休"，全生命周期管理提出了明确要求。 新规如何从源头保障计量准确性？《合规指南》明确要求城镇供水供电供气公用企业应当建立完善的计 量器具台账，并实施动态更新管理。定期组织开展检查，确保水、电、气表从采购到报废全过程可追 ...

市场监管总局计量司二级巡视员郑华欣称："必须选用符合国家规定的水、电、气表，有'身份证'，也就是计量器具的型式批准证书。在 安装前必须经过强制检定这道体检关，合格了才能上岗。到了使用年限，必须按时轮换，防止超期服役， 让大家用上'明白水''放心电''公平 气'。" 央视网消息：家里的水、电、气三表走得准不准，关系到我们每个人的切身利益。市场监管总局发布《城镇供水供电供气公用企业计量行 为合规指南》，首次对水、电、气表从"出生"到"退休"全生命周期管理提出了明确要求。新规如何从源头保障计量准确性？来看记者的报道。 《合规指南》对居民水、电、气表的采购、检定、出入库、安装、轮换、报废等环节提出细化要求，告诉相关公用企业"应该怎么做""需 要达到什么标准"。 水电气三表计量行为新规发布：建立快速响应投诉机制 仲裁期间不断供 《合规指南》明确要求城镇供水供电供气公用企业应当建立完善的计量器具台账，并实施动态更新管理。定期组织开展检查，确保水、 电、气表从采购到报废全过程可追溯，相关档案台账数据应及时归集备查，保存期限不少于使用年限。 水电气三表计量行为新规发布：发生故障权益有保障 退赔规则明确 如果家里的水、电、气表 ...

Core Viewpoint - Chengdu Great Wall Development Technology Co., Ltd. has transformed from a startup to a leading exporter in the smart metering industry, showcasing the success of "Chinese manufacturing" in the global market [1][4][6]. Group 1: Company Overview - Chengdu Great Wall Development Technology has been in operation for ten years, starting from scratch and growing into a champion in the smart metering sector [1][4]. - The company has achieved an annual output value of 2.933 billion yuan and a net profit of 589 million yuan [6]. Group 2: Market Presence - The company has exported over 90 million smart metering terminals to more than 40 countries, serving over 80 power companies, primarily in developed European markets [4][5]. - Chengdu Great Wall Development Technology is the only domestic company to enter the UK market, which has the highest standards for smart meters globally [9]. Group 3: Production and Innovation - The company operates an 8,000 square meter smart factory with an investment of approximately 3.15 billion yuan, featuring nine automated production lines [9]. - The R&D team has grown from 74 to over 300 members, with the company holding 150 patents, including 49 invention patents [12]. Group 4: Future Prospects - The company reported a revenue of 810 million yuan and a net profit of 203 million yuan in the first quarter, indicating a promising outlook for foreign trade cooperation [11]. - Continuous investment in R&D and talent acquisition is seen as essential for long-term growth and competitiveness in the market [12].