Core Viewpoint - The company, 米村, is undergoing significant internal challenges and restructuring following the dismissal of 27 store managers due to a violation of company policies, specifically related to manipulating customer reviews. This incident has highlighted deeper issues within the company's rapid expansion and management practices [2][4][6]. Company Overview - 米村 has experienced rapid growth, opening 837 new stores in 2024, averaging 2.3 openings per day, and expanding its workforce to over 29,210 employees. This expansion has led to 米村 becoming the largest player in the rice bowl category [3][5]. - The company relocated its headquarters from Shenyang to Shanghai in 2024, marking a significant operational shift [3]. Management and Operational Challenges - The pressure on store managers has intensified due to strict performance evaluations and a competitive internal culture, leading some to resort to unethical practices [4][8]. - The company has implemented a rigorous "ABC store rating" system, which has created a high-stress environment for managers, contributing to internal conflicts and operational inefficiencies [8][9]. Strategic Changes - Following the dismissal of the store managers, the company has decided to eliminate performance evaluations entirely, a move that has generated mixed reactions among staff [10][19]. - 米村 plans to adjust its expansion strategy, aiming for a minimum of 180 new stores in 2025, down from previous aggressive targets, while also focusing on improving existing operations [13][16]. Financial Performance and Goals - By the end of 2024, 米村 achieved record highs in both total store count and sales, despite the internal turmoil [5]. - The company has set ambitious targets for 2025, including increasing average daily customer visits per store and enhancing overall sales performance [16]. Market Position and Competition - The competitive landscape for 米村 is becoming increasingly challenging, with numerous brands intensifying their focus on supply chain efficiency and customer experience, putting pressure on 米村's market position [6][30]. - 米村's rapid expansion has led to a relatively short average operating history for its stores, with many being less than two years old, indicating potential vulnerabilities in long-term sustainability [25][26]. Future Outlook - 米村's leadership is focused on balancing growth with a more humane management approach, emphasizing the importance of employee well-being and operational efficiency [18][19]. - The company is also exploring new avenues for talent development and retention, recognizing the need for a sustainable growth model amid increasing market pressures [12][17].