前不久，"情绪消费"成为一种新的消费方式登上平台热搜。从虚拟情感陪伴服务到线下解压类创意产 品，情绪消费形式不断丰富，情绪经济成为消费新风口。但是，也有不少市民向《为民热线》节目反 映，情绪消费中存在商品粗制滥造、服务背后套路深的问题。情绪消费，要怎么避坑？又该如何健康有 序发展？马上通过今天的《消费维权课堂》了解一下。 情绪经济成新消费增长点 林同学说："我不断收到保险、买房、健身各种骚扰电话，而且因为自己就读英语专业，不断有留学机 构和教培机构精准找到我。但这些信息我只和"陪聊员"说起过，现在很担心对方用AI合成的声音诈骗爸 妈。" 林同学找到群主想要维权，却被群主踢出群聊，再也联系不到对方。对此，吴卫表示陪聊、树洞等情绪 服务的行业门槛低、服务良莠不齐，部分从业者缺乏专业心理资质，消费者在选择此类消费时应注意三 个方面 省消保委：相关问题有待规范治理 为快乐买单，是很多年轻人的消费态度。11月30日，长沙五一商圈的一家潮玩店里，挑选买单的消费者 络绎不绝。"00后"的王女士与朋友们在此收获不少。 据上海市青少年研究中心发布的《2025 Z世代双十一消费行为报告》，今年Z世代（泛指"95后""00 后"） ...

Core Insights - The China Consumer Association reported a significant increase in consumer complaints in the first half of 2025, with a total of 995,971 complaints received, marking a year-on-year growth of 27.23% [1] - The association highlighted key complaint areas, including traps targeting elderly consumers, private domain marketing issues, emotional consumption, online agricultural product purchases, jade live-streaming scams, and concert-related complaints [1][4] Group 1: Elderly Consumer Traps - Elderly consumer traps have become a major complaint area, with various deceptive practices identified, such as internet-induced traps, offline sales fraud, and false advertising in live-streaming [2][3] - Specific cases illustrate the issue, such as a consumer's parents being misled into purchasing an overpriced water purifier under false pretenses of health benefits [3] Group 2: Private Domain Marketing Issues - The rise of private domain marketing has led to numerous complaints, characterized by false advertising and inadequate after-sales service [4][5] - Issues include misleading promotions on social media, evasion of platform regulations, and challenges in consumer rights protection due to lack of transaction records [5] Group 3: Emotional Consumption - Emotional consumption is rapidly growing but reveals problems such as poor product quality and inducement to consume [7][8] - The association recommends establishing industry standards for emotional consumption services to ensure consumer protection and service quality [8] Group 4: Other Complaint Areas - Complaints related to high-temperature air conditioning demand, online agricultural product disputes, and increasing issues in jade-related purchases have been noted [4] - The concert industry has also seen a rise in complaints, particularly regarding refund issues [4]