美团外卖配送服务

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美团发放1亿元“不闯红灯”安全奖金:激励骑手安全跑单行为
Xin Lang Ke Ji· 2025-09-29 02:20
对于前者,美团今年全面落地"超时免罚",推出积分制和培训结合的新管理方式,给骑手更多弹性空 间。对于"过度接单"的情况,美团一方面根据安全分调整骑手的背单上限,另一方面顺应骑手需求,通 过更多安全奖励,引导骑手从"靠多跑单赚钱"的传统模式,转向"安全跑单也能多赚钱"。 9月28日晚,美团公众号发文宣布,1亿元安全骑行奖金池正式落地,相关资金将专项用于激励骑手在配 送过程中遵守交规、安全跑单,同时启动骑手中秋关怀活动。 据了解,今年年初,美团在骑手恳谈会上探讨安全骑行话题时,有骑手提出,有时候单子多时间紧,不 得已会有一些违规骑行;还有骑手为了增加收入多接单,这样一来就会跑得太快甚至闯红灯。 自第二季度起,美团陆续在全国范围内推出一系列安全激励活动。截至目前,已有多名3个月内保持"0 闯红灯"记录的优秀骑手获得了大额的奖金。 美团表示,围绕骑手的实际所需,美团正持续升级安全保障,从防疲劳机制、取消超时扣款、到解 决"最后100米"交付难、畅通骑手申诉渠道,我们努力通过探索更公平、更人性化的激励机制,推动从 负向处罚向正向激励的转变。 此外,从9月24日开始,美团在北京、上海、深圳、杭州、武汉等全国23座城市陆续 ...
美团回应8888元大奖属实,设立亿元奖金池引导骑手不闯红灯
Qi Lu Wan Bao· 2025-09-28 09:35
近日,不少市民在成都、武汉、无锡等多个城市围观外卖骑手现场领奖,骑手收到8888元大额奖金,相关话题在社交媒体登上热榜。针对此事,美团官方回 应属实,并表示此举是平台对不闯红灯骑手的重磅激励。同时,平台宣布设立亿元奖金池,对骑手安全行为开展长期激励。美团配送交通安全组负责人表 示:"平台出资培训和激励,引导骑手慢下来、不闯红灯不逆行。多地活动试点也证明,安全骑行与多赚钱、多跑单并不冲突,慢下来反而赚得更多。" 此次不闯红灯的激励活动于9月底在全国17城举办,其中,9城多名近三个月内保持"0闯红灯记录"且订单量位列前茅的优秀骑手获得大额奖励。美团成都一 位站长透露,站内一名从业两年的骑手已获奖,他最近完成配送的10000单里没有一单闯红灯,也没有超时。站长展示的数据显示,平台合理调度分配顺路 订单,骑手本人积累丰富的路线规划经验,活动激励引导,是支持安全高效跑单的主要因素。 自2024年年底开始,美团陆续从升级安全保障、防疲劳机制、取消超时扣款、解决"最后一百米"交付难、畅通骑手申诉渠道等方面,以骑手利益为核心,持 续优化管理办法,探索更公平、更人性化的激励机制,推动负向处罚向正向激励的转变。今年4月,美团率先 ...
美团宣布升级骑手保障体系:社保全面落地 设立基金为骑手的子女健康和教育提供帮助
Zhong Guo Zhi Liang Xin Wen Wang· 2025-07-17 16:44
Core Viewpoint - Meituan has announced a comprehensive upgrade of four major protections for delivery riders, aiming to enhance their social security, service support, family care, and safety measures, thereby fulfilling corporate social responsibility [1][2]. Social Security System - Meituan's exploration in social security has spanned five years, with a pilot program initiated in 2021. The pension insurance subsidy trial began in the second quarter of this year across six provinces and seven cities, allowing riders to receive a 50% subsidy after paying their insurance [2][4]. - By the end of this year, the pension insurance subsidy is expected to be rolled out nationwide, covering over one million riders [4]. Service Support and Family Care - Meituan has launched the "Thousand Rider Homes" initiative in collaboration with the All-China Federation of Trade Unions, aiming to establish 1,000 service centers over the next three years to provide training, social security consultation, and legal assistance [5]. - The "Tongzhou Fund" has been established to support riders and their families, offering scholarships and medical assistance for serious illnesses [7]. Safety Measures - Meituan has upgraded its safety system, focusing on prevention, intervention, and post-incident support. Over 1 million smart helmets have been distributed to riders, featuring high-strength shells and automatic fall reporting [8]. - Riders who complete deliveries safely can receive platform bonuses, further incentivizing safe practices [8]. Community Engagement - During the "717 Rider Festival," Meituan distributed 3 million cash red envelopes and provided over 185,000 special meals in collaboration with various restaurants, alongside summer heat relief supplies [8][9]. - The festival has become a significant event for recognizing the contributions of riders, with over 6,000 community activities organized nationwide [9].
美团骑手数量背后的社会经济新动向
Sou Hu Cai Jing· 2025-05-20 08:42
Core Insights - The data from Meituan's delivery riders in 2024 showcases a thriving industry, with an average of 3.36 million active riders per month, forming a large and efficient delivery network essential for urban life [1] Income and Employment Trends - There is a significant income disparity among Meituan riders, which attracts diverse demographics. In first-tier cities, high-frequency riders earn an average of 11,547 yuan per month, while riders in lower-tier cities see a notable income growth, with an average of 8,757 yuan, reflecting a 12% increase from Q3 [1][2] - The overall income of Meituan riders is competitive compared to the average income in their respective cities. For instance, in Guangzhou, the average monthly income of high-frequency riders exceeds the local urban residents' disposable income by 34% [2] Company Initiatives and Social Impact - Meituan has implemented various measures to protect rider rights and stabilize their numbers, including a "fatigue prevention" mechanism to limit working hours and an "overtime no penalty" policy to reduce work pressure [3] - Since July 2022, Meituan has been paying occupational injury insurance for riders in seven pilot provinces, contributing a total of 1.4 billion yuan, with plans to expand coverage [3] - The stable growth in the number of Meituan riders reflects the platform's vitality and social responsibility, creating numerous job opportunities and promoting a positive economic cycle [3]