来源丨凤凰网财经《公司研究院》 12月4日，有消费者反映，在预约美的热水器维修时，遭到维修师傅言语性骚扰。该师傅在约定时间后，向用户发送"感觉哥哥怎么样啊"等不当言 论。 （图源：《正在新闻》） 据《正在新闻》报道，该维修师傅为高级工程师，服务天数超3000天。 对此，美的中国区徐州运营中心回应凤凰网财经《公司研究院》表示："经核查，涉事工程师为美的合作服务商工作人员，在与用户沟通中确有不当 言论，对于给用户带来的不适及困扰，表达诚挚的歉意。目前，该工程师已停职反省，接受批评教育。未来运中将帮助合作服务商进行内部培训，持 续提升服务规范，杜绝此类事件的再次发生。" 点击在 看 持续关注↓↓↓ 不过，客服强调，所有维修人员都必须经过线下技术培训，考核合格后方可上岗，公司有严格规定，技术不达标者不允许提供服务。 就在前不久，美的陷入要求服务商"二选一"争议。 有市场消息称，美的要求售后服务商不得同时承接小米或格力的空调安装维修业务。该政策由中国区各区域负责人单独通知合作服务商，涉及小米、 格力等其他品牌的空调售后服务。 对此，美的集团品牌部回应凤凰网财经《公司研究院》："美的一直秉承用户体验第一的原则，并无强制售 ...

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