Core Viewpoint - The China Securities Investor Services Center has revised its mediation rules to enhance the efficiency and professionalism of dispute resolution for small and medium investors in the capital market [1][2][3] Group 1: Mediation Scope - The new mediation rules focus on a precise acceptance range, covering all civil disputes in the capital market, including those between investors and listed companies, as well as individual cases involving securities and futures institutions [1] - The rules clarify mandatory participation for relevant securities and futures institutions upon receiving mediation notices, reinforcing the legal obligation for mediation [1] Group 2: Mediation Procedures - A four-tier procedural system has been established, adding a "complex cases procedure" for significant and complicated disputes, enhancing resource allocation based on case characteristics [2] - The rules optimize both online and offline processes to provide convenient services and reduce the costs for investors seeking to protect their rights [2] Group 3: Mediation Management - A dedicated chapter on "mediation organizations and mediators" has been added, detailing the collaboration with 35 mediation stations across the country to ensure localized service [2] - The rules emphasize comprehensive management and supervision of mediation personnel, operations, and finances to strengthen the foundation of mediation services [2] Group 4: Historical Context and Future Plans - Since its establishment in 2015, the China Securities Investor Services Center has built a comprehensive mediation network, resolving over 30,000 disputes and recovering more than 4.3 billion yuan for investors [3] - The center aims to leverage the new rules to further standardize operations, enhance mediation mechanisms, and improve the mediator workforce to support high-quality development in the capital market [3]

Core Viewpoint - The China Securities Investor Service Center has comprehensively revised the mediation rules to enhance the quality and efficiency of dispute resolution in the capital market, focusing on "standardization, efficiency, and professionalism" Group 1: Mediation Scope - The new mediation rules emphasize a precise scope of disputes accepted, covering all civil disputes in the capital market, including those between investors and listed companies, as well as individual cases involving securities and futures institutions [1] - The rules clarify the mandatory participation of relevant securities and futures institutions upon receiving mediation notices and specify conditions under which disputes will not be accepted, providing clear guidance for the public [1] Group 2: Mediation Procedures - The new rules establish a four-tier procedural system, adding a "complex and difficult procedure" for major and complex disputes, thereby optimizing resource allocation for mediation [2] - The online and offline processes have been improved, allowing parties to apply for mediation, submit evidence, communicate, and sign agreements through the "China Securities Capital Market Legal Service Center Online Mediation Platform," reducing the cost of investor rights protection [2] Group 3: Mediation Management - The new rules introduce a dedicated chapter on "Mediation Organizations and Mediators," detailing the management of 35 mediation stations in collaboration with local industry associations and securities regulatory bodies [2] - There is a strengthened management mechanism for mediators, including qualifications based on educational background and work experience, along with a comprehensive management system to enhance service quality for investors [2] Group 4: Historical Context and Achievements - Since its establishment in 2015, the China Securities Investor Service Center has built a comprehensive mediation network and resolved over 30,000 disputes, recovering more than 4.3 billion yuan for 23,000 small and medium investors, accounting for over 50% of the total in the capital market [3]

Core Viewpoint - The China Securities Investor Services Center has comprehensively revised the mediation rules to enhance the quality and efficiency of dispute resolution for small and medium investors in the capital market [1][2]. Group 1: Mediation Rule Features - The new mediation rules focus on precise acceptance of disputes, covering all civil disputes in the capital market, including those between investors and listed companies, as well as individual cases involving securities and futures institutions [2]. - The mediation procedures have been improved to enhance efficiency, introducing a four-tier system that includes a new "complex cases procedure" for significant and complicated disputes, optimizing both online and offline processes to reduce investor costs [2][3]. - The management of mediation has been strengthened, with the establishment of 35 mediation stations in collaboration with local regulatory bodies, ensuring standardized services and effective oversight of mediation personnel and operations [3]. Group 2: Historical Context and Future Plans - Since its establishment in 2015, the China Securities Investor Services Center has built a comprehensive mediation network, resolving over 30,000 disputes and recovering more than 4.3 billion yuan for 23,000 small and medium investors, accounting for over 50% of total market disputes [3]. - The center plans to leverage the new rules to further standardize operations, enhance mediation mechanisms, and optimize the mediation team, aiming to resolve conflicts at the grassroots level and support the high-quality development of the capital market [3].

Core Viewpoint - The China Securities Investor Service Center has comprehensively revised the mediation rules to enhance the quality and efficiency of dispute resolution for small and medium investors, aiming to provide a more professional and effective channel for protecting their rights [1][4]. Group 1: Mediation Rule Features - The new mediation rules emphasize a precise scope of mediation, covering all civil disputes in the capital market, including those between investors and listed companies, as well as individual cases involving securities and futures institutions [2]. - The rules introduce a four-tier procedural system to improve efficiency in dispute resolution, including a new "complex cases" procedure for significant and complicated disputes, alongside optimized online and offline processes for easier access [3]. - A dedicated chapter on mediation organization and mediators has been added, establishing 35 local mediation stations to provide convenient services and enhance management and oversight of mediators [3]. Group 2: Historical Context and Future Plans - Since its establishment in 2015, the China Securities Investor Service Center has built a comprehensive mediation network, resolving over 30,000 disputes and recovering more than 4.3 billion yuan for investors, which accounts for over 50% of the total in the capital market [4]. - The center plans to leverage the new rules to further standardize operations, improve mediation mechanisms, and enhance the quality of the mediator workforce, contributing to the high-quality development of the capital market [4].

Core Viewpoint - The recent revision of the mediation rules by the China Securities Investor Service Center aims to enhance the institutional framework, standardize mediation processes, and improve service efficiency for small and medium-sized investors [1][2][3] Group 1: Mediation Scope - The new mediation rules focus on precise acceptance of disputes, covering all civil disputes in the capital market, including those between investors and listed companies, as well as individual cases involving securities and futures institutions [1] - The rules establish a mandatory mediation system, requiring relevant securities and futures institutions to participate in mediation upon receiving a notice [1] - Clear exclusions are defined for cases that will not be accepted, such as those with effective judgments already confirming rights and obligations [1] Group 2: Mediation Procedures - A four-tier procedural system has been established, adding a "complex and difficult cases" procedure to the existing simplified, ordinary, and small claims procedures, enhancing efficiency in dispute resolution [2] - The online mediation platform allows parties to submit applications, evidence, and communicate throughout the mediation process, reducing the cost of rights protection for investors [2] Group 3: Mediation Management - The new rules introduce a dedicated chapter on mediation organizations and mediators, establishing 35 mediation stations in collaboration with local industry associations to provide localized services [2] - Enhanced management of mediators includes clear qualifications and a comprehensive management mechanism involving training, case summaries, and follow-up checks [2] - The mediator roster will be publicly available for easy access by the public [2] Group 4: Historical Context and Future Plans - Since its establishment in 2015, the China Securities Investor Service Center has built a comprehensive mediation network, resolving over 30,000 disputes and recovering more than 4.3 billion yuan for 23,000 small and medium-sized investors [3] - The center plans to leverage the new rules to further standardize operations, improve mediation mechanisms, and enhance the quality of the mediator team, contributing to the high-quality development of the capital market [3]

Core Viewpoint - The China Securities Investor Service Center has comprehensively revised the mediation rules for securities and futures disputes, aiming to enhance the quality and efficiency of mediation services for small and medium investors [1][2][3] Group 1: Mediation Scope - The new mediation rules focus on a precise acceptance range, covering all civil disputes in the capital market, including those between investors and listed companies, as well as individual cases involving securities and futures institutions [1] - The rules establish a mandatory mediation system, requiring relevant institutions to participate in mediation upon receiving a notice [1] Group 2: Mediation Procedures - A four-tier procedural system has been introduced, including a new "complex cases procedure" for significant and complicated disputes, optimizing resource allocation for different types of cases [2] - The online mediation platform allows for a streamlined process where parties can submit applications, evidence, and communicate with mediators conveniently [2] Group 3: Mediation Management - The new rules enhance management of mediation organizations and mediators, establishing 35 local mediation stations in collaboration with regulatory bodies to provide accessible services [2] - A comprehensive management mechanism for mediators has been implemented, including qualifications, training, and performance evaluations to improve service quality [2][3] Group 4: Historical Context and Future Plans - Since its establishment in 2015, the China Securities Investor Service Center has resolved over 30,000 disputes, recovering more than 4.3 billion yuan for investors, which represents over 50% of the total in the capital market [3] - The center plans to leverage the new rules to further standardize operations and enhance the mediation mechanism, contributing to the high-quality development of the capital market [3]