转转官方验服务

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知名二手电商平台关停10年业务,用户炸锅
猿大侠· 2025-09-27 04:11
转转作为国内知名的二手交易平台,通过密集的广告投放,在各大平台刷足了存在感。 9月29日,逐步下线"自由市场"可浏览和购买的商品,直至关停交易服务; 10月31日关闭客服和售后通道,正式下线"自由市场"业务。 但二手交易市场风云突变,与闲鱼"对战"了十年的转转要放弃自由市场了。 近日,转转通过一封公开信宣布,将逐步关停其运营十年的核心业务——C2C模式的"自由市场"业务 (即个人对个人直卖二手业务) 。 时间流程上,9月24日关闭个人商品发布入口,只保留回收和寄卖/挂售两个渠道; 此次调整对一些特定用户群体冲击较大。比如习惯用转转交易明星小卡、专辑、棉花娃娃等物品的用户面临交易渠道断层的局面,部分用户表示这些物品在转转 更好出手。此外,部分未成年用户因无法使用支付宝、难以迁移至闲鱼而感到焦虑。 此后,转转全面转向C2B2C模式,提供有平台质检和保障的二手商品交易。 未来,卖家可以通过回收、寄卖、挂售等多种方式在转转进行出售交易。交易过程中,转转提供"官方验"服务,即卖家将商品寄送给平台,平台对商品进行质 检。商品通过官方质检后,再上架至转转平台或线下门店进行出售。卖家无需自己处理商品的上架和物流,由平台全程负 ...
金九银十消费火热, 转转官方验二手交易迎爆发式增长
Zhong Guo Neng Yuan Wang· 2025-09-26 05:58
Core Insights - The second-hand market in China is experiencing significant growth, driven by the release of the iPhone 17 series and the increasing popularity of the official verification service provided by the company [1][2][3] Group 1: Market Performance - The official recovery of iPhone series phones reached a transaction volume exceeding 100 million yuan on the day of the iPhone 17 release, setting a new single-day recovery record [2] - The recovery volume for the iPhone 16 series increased by 609% compared to the same period last year, indicating strong consumer demand [2] - The recovery volume for various categories, including headphones, smartwatches, and gaming accessories, has also seen a doubling in growth [3] Group 2: Service and Strategy - The company has established a robust official verification service, with over 2,500 quality inspectors and nearly 3,000 on-site recovery engineers across more than 1,300 districts and counties in China [4] - The company has introduced after-sales services such as 365-day warranty and seven-day no-reason return policy to enhance user experience and transaction efficiency [4] - The company is shifting its focus towards the C2B2C business model and is gradually phasing out the free market to concentrate on official verification services, aiming to standardize non-standard products for a more reliable user experience [4]