二手电商
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二手电商线下争夺白热化 门店在成本管控、供应链管理、选品能力等方面接受更多考验
Shen Zhen Shang Bao· 2026-01-08 18:08
闲鱼循环商店全国首家城市旗舰店落地深圳,占地面积超过3000平方米的"超级转转"北京开业……回顾 2025年,中国二手电商暗流涌动。随着行业从高速增长进入精耕细作阶段,线下成为必争之地。 二手电商线下版图加速形成 5年进驻100城,这是闲鱼喊出的线下门店拓展规划。自2024年初在杭州开出首家线下循环商店以来,截 至2025年12月底,其在全国运营及筹备中的门店已超20家,覆盖浙江、广东、江苏、湖北、四川、北京 等省市9城。门店类型涵盖社区店、城市中心店、兴趣主题店等,匹配不同场景消费需求。 转转也加快了线下布局。2025年6月9日,转转旗下首家二手多品类循环仓店——"超级转转"在北京开 业。从门店规模和商品丰富度来看,展现出强大实力。门店占地面积超3000平方米,SKU数量超3万 个,涵盖二手奢侈品箱包、首饰腕表、游戏设备等200余个品类。记者从转转集团获悉,截至2025年12 月,其全国门店已突破1200家,而一年以前这个数字还停留在808家。 破解信任难题突破流量瓶颈 闲鱼和转转的老对手"爱回收"不甘示弱。财报显示,截至三季度末,万物新生线下门店数达2195家,覆 盖全国298座城市。已有1009家爱回收 ...
QuestMobile报告:00后月活1.79亿,闲鱼增速超综合电商平台
Guan Cha Zhe Wang· 2025-12-10 15:06
Core Insights - The report by QuestMobile indicates that by October 2025, the monthly active user base of post-00s on Taobao is expected to reach 155 million, reflecting a year-on-year growth of 11.6%, significantly outpacing other e-commerce apps [1] - The overall monthly active user count for post-00s across the mobile internet is projected to hit 179 million, with a year-on-year increase of 10.1%, representing 14% of all internet users [3] User Engagement and Consumption Trends - Post-00s exhibit a high level of internet engagement, with an average monthly usage time of 217.6 hours and 3,296.7 sessions, both showing increases of 3.7% and 4% respectively compared to the previous year [3] - The willingness to consume among post-00s remains stable, with nearly 95% falling into the high willingness and capability categories, primarily spending between 1,000 to 2,999 yuan, indicating strong consumption potential and a mature consumption structure [3] Interest and Consumption Characteristics - Post-00s show significant interest in sharing, food, and anime/culture, with their e-commerce consumption extending beyond mere shopping to include cyclical and emotional spending [5] - The demand for IP-linked products in the gold jewelry sector has surged, with numerous brands launching thousands of new IP collaboration products on Tmall, driven by the purchasing power of the post-95 and post-00 demographics [5] - The "Guzi economy" is identified as a key driver for post-00s, particularly in the areas of trendy toys and IP culture, with substantial growth in sales during events like Double 11, where over 300,000 new toy products were released [5] Platform-Specific Insights - On the Xianyu platform, there has been explosive growth in both the Guzi and trendy toy markets, with the trading volume for Guzi reaching a historical high and a 167% increase in sales for national style Guzi [5] - The second quarter saw a more than 300% increase in trendy toy trading volume, with a 43.4% year-on-year growth in the number of monthly consumers, and an average spending of 218 yuan per transaction [5]
以旧换新与智性消费共振,二手电商进入“结构化增速”
美股研究社· 2025-11-21 07:36
Core Viewpoint - The article highlights the significant growth of the second-hand electronics market driven by the new smartphone release cycle and government subsidy policies, positioning second-hand e-commerce as a crucial player in the circular economy [3][5][18]. Group 1: Market Dynamics - The upcoming releases of flagship smartphones like Xiaomi 17 and iPhone 17 are expected to trigger a new wave of device upgrades, benefiting the entire consumer electronics supply chain [3]. - The second-hand e-commerce sector, particularly companies like Wanwu Xingsheng (Ai Huishou), reported a total revenue of 5.15 billion yuan in Q3, a year-on-year increase of 27.1%, with non-GAAP operating profit reaching 140 million yuan, up 34.9% [3][5]. - The demand for second-hand devices is being fueled by a combination of AI advancements and the accelerated turnover of old devices, with consumers increasingly willing to trade in their old devices as part of a rational spending strategy [3][5]. Group 2: Policy and Consumer Behavior - The introduction of national subsidies for mobile and other 3C products has stimulated upgrade demand, with retail sales of communication devices increasing by 19.9% year-on-year in the first three quarters [5][6]. - Young consumers are shifting their perception of second-hand transactions from a sign of financial struggle to a rational decision that reflects environmental consciousness and consumer intelligence [6][20]. - Following the launch of the iPhone 17, search volume for second-hand Apple phones surged by 150%, and inquiries for device recycling increased by 210% [6]. Group 3: Industry Transformation - Second-hand e-commerce is evolving from a supplementary role in the consumer electronics market to a strategic hub for product circulation, supported by government initiatives to standardize second-hand goods transactions [7][9]. - The industry is expected to transition from reliance on subsidies to sustained demand driven by consumer habits and technological advancements [7][9]. - The second-hand market is becoming a vital part of the modern consumption system, necessitating platforms to enhance their capabilities in supply chain management and quality assurance [9][12]. Group 4: Technological Advancements - The integration of AI and automation in quality inspection and pricing processes is crucial for scaling the second-hand market, with Wanwu Xingsheng's Matrix system recognized for its contribution to waste reduction [13][15]. - The company has expanded its offline presence to 2,195 stores across 298 cities, enhancing its delivery capabilities and customer experience [12][15]. - The growth of the second-hand market is also reflected in the significant increase in compliance refurbishment revenue, which rose by 102% year-on-year [16]. Group 5: Circular Economy and Future Outlook - The second-hand market is positioned as a structural winner in the dual trends of a "stock society" and a circular economy, with the potential for significant growth as consumer awareness of resource efficiency increases [18][19]. - The expansion of multi-category recycling services has led to a 95% year-on-year increase in transaction volume for high-value items like luxury goods [19][23]. - The article emphasizes that the second-hand e-commerce sector is not just a business but a narrative about resource efficiency, consumer rationality, and sustainable growth [23].
小红书“杀”进闲鱼后院
Guan Cha Zhe Wang· 2025-11-13 15:42
Core Insights - Xiaohongshu has acquired 100% control of Dongfang Payment for approximately 148 million yuan, obtaining a payment license, which is seen as a significant step in its commercialization strategy [1] - The platform's entry into the second-hand e-commerce market, projected to reach a transaction scale of 645.02 billion yuan in 2024, is unique as it adopts a reverse path from content to transaction [1][2] - The acquisition of the payment license allows Xiaohongshu to enhance its e-commerce ecosystem by integrating payment solutions, thereby improving user experience and retention [2][6] Group 1: Strategic Implications of Payment License - The payment license enables Xiaohongshu to manage high-frequency transaction scenarios, enhancing merchant engagement through features like revenue sharing and automatic settlement [2] - Control over the payment process provides threefold value: data tracking from content to purchase, significant cash flow potential from transaction conversions, and improved user retention through seamless experiences [2] - The payment license is essential for Xiaohongshu's second-hand trading business, addressing trust issues that have historically plagued the platform [2][5] Group 2: Challenges in Second-Hand Trading - Second-hand trading presents unique operational challenges, including the uniqueness of each item, lack of standardization, and complex pricing systems [5] - Dispute resolution in second-hand transactions is complicated due to the absence of standards, necessitating robust platform capabilities for handling conflicts [5] - Xiaohongshu's payment license allows it to offer secure transaction services, which could mitigate trust issues in second-hand trading [5] Group 3: Market Positioning and Competitive Landscape - The second-hand e-commerce market is at a turning point, with competitors like Zhuanzhuan exiting certain business models, allowing Xiaohongshu to enter with a compliance advantage [6] - Xiaohongshu's unique content-driven approach may allow it to capture a niche market between high-end and general second-hand platforms, focusing on categories like beauty and fashion [9][11] - The platform's "Million Commission-Free Plan" aims to attract sellers by eliminating fees on the first 1 million yuan of transactions, contrasting with competitors like Xianyu [10] Group 4: Integration of Content and Commerce - Xiaohongshu's content-driven model provides a competitive edge in second-hand trading, as users are more likely to purchase items they have seen positively reviewed [7][9] - The platform's community culture encourages detailed sharing of product experiences, enhancing transparency compared to traditional second-hand platforms [7] - However, integrating content and commerce poses challenges, requiring a balance between maintaining content quality and driving transaction habits among users [8][10] Group 5: Future Market Potential - The second-hand e-commerce market in China is expected to exceed 1.5 trillion yuan by 2025, with a compound annual growth rate of over 20% [11] - Xiaohongshu's strategy may not aim to completely replace Xianyu but rather to establish a differentiated position in high-end and niche markets [11] - The success of Xiaohongshu in leveraging its content ecosystem for transactions will be crucial in determining its competitive stance against Xianyu [11]
小红书做二手、闲鱼做内容社区,互联网尽头是跨界“偷塔”?
3 6 Ke· 2025-11-10 23:47
Core Insights - Xiaohongshu is testing a new feature called "Quick Sale" that allows users to sell personal items directly within their notes, simplifying the selling process compared to previous methods [1][3][4] - The introduction of this feature indicates Xiaohongshu's strategic move to enter the second-hand market, competing with established platforms like Xianyu [3][24] - The second-hand market is experiencing significant growth, with projections indicating a transaction scale of 645 billion yuan in 2024, reflecting a 17.56% year-on-year increase [41][44] Group 1: Xiaohongshu's New Feature - The "Quick Sale" feature allows users to list items for sale directly in their notes without the need for a complicated store setup or deposit [1][4][7] - Users can set item details such as name, price, quantity, delivery method, and shipping costs, streamlining the selling process [7][12] - The platform charges a 0.6% service fee per transaction, similar to Xianyu's model [12] Group 2: Market Dynamics - Xiaohongshu's entry into the second-hand market is seen as a strategic move to target areas where Xianyu is less dominant, particularly in content-driven e-commerce [24][48] - The second-hand market is projected to grow significantly, with user numbers increasing from 252 million in 2020 to 660 million [41][44] - Xianyu is also evolving, introducing community features and charging transaction fees, indicating a shift in its operational model [25][39] Group 3: Competitive Landscape - Xiaohongshu's unique community-driven approach may allow it to thrive in niche markets, focusing on higher-value items like designer bags and limited-edition products [48][49] - Xianyu remains the dominant player in broader categories like electronics and household goods, maintaining its competitive edge [48][49] - The market may see a diversification where Xiaohongshu, Xianyu, and other platforms like Zhuanzhuan cater to different segments of the second-hand economy [49]
低门槛、0保证金:小红书能“复制”闲鱼吗?
3 6 Ke· 2025-10-27 11:06
Core Insights - Xiaohongshu has launched an internal test of the "Quick Sale" feature, allowing users with accounts older than 180 days and verified professional accounts to sell items without a deposit, marking its entry into the second-hand e-commerce market [1][2][4] - The "Quick Sale" feature simplifies the selling process, enabling users to embed links to second-hand items directly in their posts, thus keeping transactions within the platform and enhancing user experience [1][5] Group 1: Market Context - The second-hand e-commerce market in China is projected to reach a transaction scale of 645 billion yuan in 2024, with a year-on-year growth of 17.56% and an increase in user base from 252 million in 2020 to 660 million [5] - Major players in the second-hand e-commerce space include Xianyu, Zhuanzhuan, and others, with no clear market leader currently established [5][11] - Zhuanzhuan has recently exited the C2C market due to low profitability, indicating a shift in market dynamics that Xiaohongshu aims to capitalize on [6][11] Group 2: Xiaohongshu's Competitive Advantages - Xiaohongshu's community-driven model provides a trust foundation for second-hand transactions, enhancing conversion rates compared to traditional platforms [7] - The platform's data-driven approach allows for precise targeting of potential buyers, even for content with low engagement [7] - Xiaohongshu is also focusing on niche markets, such as the ACG (Anime, Comic, and Games) community, by encouraging users to sell related products through the "Quick Sale" feature [8] Group 3: Challenges Ahead - Xiaohongshu faces challenges related to the uncontrollable supply in the C2C model, which can lead to quality disputes and customer dissatisfaction [9][10] - The platform must balance community engagement with commercial objectives, as an influx of professional sellers could disrupt the existing ecosystem [10] - Competition from established players like Xianyu, which has advanced AI features and a robust credit system, poses a significant challenge for Xiaohongshu as it seeks to establish itself in the second-hand market [11]
小红书不愿再为闲鱼作嫁衣
3 6 Ke· 2025-10-23 09:09
Core Insights - The second-hand trading platform Zhuanzhuan has strategically retreated from the C2C market, closing its personal trading business and "free market" product listing, shifting to a C2B2C model that offers quality inspection and guarantees for second-hand goods [1][3] - Xiaohongshu has begun internal testing of a "Quick Sale" feature, allowing users to link idle goods for sale in their posts and chat, indicating a direct competition with Zhuanzhuan and a shift in the second-hand trading landscape [1][3][4] Market Overview - According to iiMedia Consulting, the domestic second-hand e-commerce transaction scale is expected to reach 614.49 billion yuan in 2024, with a year-on-year growth of 12.0%, and a user base of 286 million, growing by 9.8% [3] - By 2030, the transaction scale is projected to reach 911.43 billion yuan, with a user base of 389 million [3] Competitive Landscape - Xiaohongshu's entry into the second-hand trading market is seen as a natural progression, with significant user engagement in second-hand categories, but most transactions have historically occurred on platforms like Xianyu [4][9] - Xianyu remains dominant in the C2C segment, benefiting from Alibaba's ecosystem and a robust personal credit system, while Xiaohongshu must address how to build consumer trust in its new trading feature [3][11] Business Model Shift - Zhuanzhuan's exit from the C2C business highlights the challenges of sustaining profitability in this segment, as it struggled to compete with Xianyu, which has a much larger user base and transaction volume [12][14] - The transition to a C2B2C model signifies a shift towards a more structured and trust-based trading environment, which requires higher operational costs for quality assurance and customer service [17][15] User Experience and Trust - Xiaohongshu's "Quick Sale" feature aims to enhance community engagement and streamline the trading process, but it faces challenges in ensuring a secure and trustworthy trading environment [11][17] - The platform's current requirements for sellers, such as account age and professional certification, may not be sufficient to establish the necessary trust for effective second-hand transactions [17][12]
转转离场C2C,小红书盯上了闲鱼的万亿“二手电商”蛋糕?
Sou Hu Cai Jing· 2025-10-17 10:50
Core Insights - Xiaohongshu is expanding its business into the C2C second-hand e-commerce sector, directly competing with Xianyu, which has over 600 million registered users [3][4] - The platform has launched various initiatives, including a "Million Commission-Free Plan" and a local life membership card, to enhance user engagement and drive sales [1][4] - Xiaohongshu's entry into the second-hand market is seen as a strategic move to increase traffic conversion rates and accelerate its e-commerce growth [3][4] Group 1: Business Expansion - Xiaohongshu has made significant moves in e-commerce, including the introduction of a local life membership service priced at 168 yuan, offering discounts at selected stores [1] - The platform is testing a "Quick Sale" feature, allowing users to sell second-hand items directly through the app, with a price cap of 10,000 yuan [1][4] - The browsing volume for "second-hand items" on Xiaohongshu has exceeded 1.77 billion, indicating a strong user interest in this category [4] Group 2: Market Context - The second-hand e-commerce market in China is projected to reach a transaction scale of 645.02 billion yuan in 2024, with a year-on-year growth of 17.56% [4] - Xiaohongshu's user base is increasingly overlapping with that of Xianyu, as both platforms cater to young consumers and foster community engagement [3][4] - The rise of second-hand trading is driven by changing consumer attitudes towards sustainability and cost-saving [13] Group 3: Competitive Landscape - Xiaohongshu's entry into the second-hand market comes at a time when Xianyu is facing challenges, including user dissatisfaction with new service fees [12][13] - The competitive landscape is evolving, with other platforms like Douyin and JD also expanding their second-hand offerings [13][14] - Xiaohongshu aims to differentiate itself by leveraging its community-driven content and interest-based engagement strategies [11][12] Group 4: Challenges and Strategies - Xiaohongshu faces potential challenges related to transaction safety and user trust, as highlighted by issues experienced by competitors like Xianyu and Zhuanzhuan [15][16] - The platform is implementing measures such as user verification and platform guarantees to enhance transaction security [16][18] - As a new player, Xiaohongshu's success in the second-hand market will depend on its ability to build a robust ecosystem for transactions and user interactions [18]
舆论压力下 “闲鱼”终于准备取消买家“仅退款”了...
Sou Hu Cai Jing· 2025-10-16 13:07
Core Viewpoint - The recent case involving a blogger "Qian Wu Liang Kong" has prompted significant changes in the refund mechanism of the second-hand e-commerce platform Xianyu, highlighting the long-standing trust imbalance in C2C transactions [1][2]. Group 1: Changes in Refund Mechanism - Xianyu announced major improvements to its refund mechanism, set to launch by the end of October, requiring seller confirmation for returns and refunds, rather than automatically agreeing to buyer requests for "refund only" [2][4]. - The adjustments are a response to public pressure and reflect the platform's need to enhance user feedback responsiveness, especially as competitors like Pinduoduo and Taobao have already made similar changes earlier this year [4][5]. Group 2: Issues with "Refund Only" Policy - The "refund only" policy, initially beneficial for enhancing shopping experiences, has been exploited by some buyers for malicious refunds and false complaints, leading to significant losses for sellers and a disruption in normal business operations [2][5]. - The need for a more nuanced and humanized dispute resolution mechanism is emphasized, as consumer demand for risk control and better after-sales service has increased post-pandemic [5][7]. Group 3: Trust Crisis in Second-Hand E-commerce - The incident reflects a broader trust crisis in the second-hand e-commerce sector, with Xianyu receiving the highest number of user complaints among similar platforms [10][12]. - The low barriers to entry and the lack of stringent regulations in the second-hand market contribute to the challenges in maintaining trust between buyers and sellers [14]. Group 4: Future of E-commerce Regulations - The cancellation of the "refund only" policy is seen as a sign of industry maturation rather than a reduction in consumer rights, promoting a more balanced ecosystem between consumer protection and seller sustainability [9]. - Continuous improvements in platform governance and transparency of rules are essential for fostering a fair trading environment, which is crucial for the sustainable development of platforms like Xianyu [14].
摸着闲鱼过河,小红书放闸二手生意
3 6 Ke· 2025-10-13 23:12
Core Insights - Xiaohongshu is expanding into the second-hand e-commerce market with a new feature called "Quick Sale" that allows users to sell idle items directly through the platform [1][3][5] - The platform aims to retain transactions within its ecosystem, moving away from merely being an information hub for second-hand goods [3][5][9] Group 1: Market Opportunity - The second-hand e-commerce market in China is projected to reach a transaction scale of 645.02 billion yuan in 2024, with a year-on-year growth of 17.56% [5] - The user base for second-hand e-commerce has grown from 252 million in 2020 to 660 million in 2024, indicating a significant market opportunity [5][12] Group 2: Competitive Landscape - Xiaohongshu's entry into the second-hand market comes as a response to competitors like Xianyu, which has seen increased user engagement and transaction volume [9][10] - The closure of the personal goods publishing feature by another competitor, Zhuanzhuan, opens up a space for Xiaohongshu to capture market share [9] Group 3: User Engagement and Functionality - The "Quick Sale" feature lowers the barrier for users to sell items, allowing them to list products without the need for a formal store setup [3][5] - Despite the new feature, there are challenges in user experience, such as limitations in displaying multiple products and delays in transaction confirmations [6][12] Group 4: Community and Commercialization Balance - Xiaohongshu is navigating the challenge of balancing community engagement with commercialization, as it seeks to monetize its platform while maintaining a positive user experience [12][13] - The platform's community-driven nature may face risks if professional sellers dominate, potentially disrupting the existing user ecosystem [13]