陪伴服务
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银发族购票更优惠 东航重阳节升级“银翼长者”产品
Zhong Guo Min Hang Wang· 2025-10-27 04:33
《中国民航报》、中国民航网 记者钱擘 报道:重阳佳节来临之际,东航于2025年10月27日至11月4日推 出升级版"银翼长者"产品,包括"银翼长者重阳逍遥游"和"银翼长者重阳老友欢乐行"两项升级活动,为 银发族航空出行提供更具针对性、更实惠的方案。 除机票优惠外,东航更持续关怀长者的出行体验。55-70岁旅客可通过东航APP提前订购近期上线的"陪 伴服务"产品。"陪伴服务"分为"始发站地面引导服务"和"全流程引导服务"两种类型,可有效缓解长者 独自出行时在值机、安检、寻找登机口等环节可能遇到的不便,为其提供"一站式"安心陪伴。首批服务 已在上海虹桥、上海浦东、北京首都、北京大兴、昆明、西安等16座机场推出。 今后,东航将继续依托产品创新与服务升级,持续深耕银发出行市场,进一步提升中老年群体航空出行 的便捷性、性价比与舒适度。(编辑:李季威 校对:张彤 审核:程凌) 活动期间,55周岁及以上的"银翼长者"购买东航散客机票,直减幅度提升至最高12%;若与老友同行选 择小团出行,部分舱位旅客可领取优惠券,享受小团内每人每张机票每个航段满300元立减50元的福 利。 近年来,东航深耕银发旅游市场,面向中老年群体的出行 ...
冬春航季 东航在青岛新增加密南宁、西双版纳等航线
Zhong Guo Min Hang Wang· 2025-10-23 09:25
Core Points - Eastern Airlines will start its winter-spring flight schedule from October 26, expanding domestic routes from Qingdao to several cities and maintaining international routes to key destinations [1][2] - The airline aims to meet the travel needs of residents in Qingdao by connecting to 42 destinations, including major cities and international locations [2] - Eastern Airlines has introduced new services to enhance passenger experience, including reduced check-in times and a "companion service" for different age groups [2] - The airline has launched a "door-to-door" luggage service, allowing passengers to have their luggage picked up from home and delivered to the airport, or vice versa [3]
民航将迎冬春航季,东航在青岛新增加密南宁、西双版纳等航线
Qi Lu Wan Bao· 2025-10-23 07:15
Core Points - Eastern Airlines will implement its winter-spring flight schedule starting October 26, 2025, with new or increased domestic routes from Qingdao to several cities, including Nanning, Shantou, Fuzhou, and others, while continuing international routes to Dubai, Tokyo, and more [1][3] - The airline will serve a total of 42 destinations from Qingdao, enhancing connectivity and meeting travel demands [3] - Eastern Airlines has introduced a "companion service" to cater to different age groups, including children and seniors, enhancing its service offerings [3] - The airline has upgraded its "door-to-door luggage service," allowing passengers to have their luggage picked up from home and delivered to the airport, streamlining the travel process [4]
国庆中秋“双节”假期 东航近2.5万班航班承运超365万旅客
Zhong Guo Min Hang Wang· 2025-10-09 09:08
Group 1 - The "Super Golden Week" holiday from October 1 to 8 saw Eastern Airlines operate nearly 25,000 domestic and international flights, transporting over 3.65 million passengers, with an average of over 3,100 flights per day, marking a year-on-year increase of 3.6% in flight operations and 6.2% in passenger volume [1][5][6] - Domestic routes from major hubs such as Shanghai, Beijing, Shenzhen, and Guangzhou to popular tourist destinations like Xiamen, Dalian, and Harbin experienced high passenger load factors, indicating strong demand [5][6] - Internationally, Eastern Airlines executed 3,484 flights during the holiday, carrying 552,000 passengers, with routes to Europe, North America, and Asia being particularly popular [5][6] Group 2 - To enhance passenger experience, Eastern Airlines increased check-in counters and ground staff at various airports and introduced "accompanying services" at major airports to cater to diverse travel needs [6] - The airline offered bundled products like "flight + hotel" and "flight + ticket" to enrich travel experiences, along with themed flights for the holidays to create a festive atmosphere [6]
“超级黄金周”启动 东航浙江分公司日均计划执行航班309班次
Zhong Guo Min Hang Wang· 2025-09-30 08:44
Group 1 - The upcoming "super long golden week" is expected to trigger a new wave of travel demand, with Eastern Airlines Zhejiang Company planning to operate an average of 309 flights daily to meet this demand [1][3] - The peak travel day for Zhejiang passengers is anticipated to be October 1, with a return peak around October 7, and a secondary peak expected on October 3 and 4 [3] - Popular destinations for travelers include Yantai, Wuhan, Dalian, Zhuhai, Zhengzhou, Shenyang, Lanzhou, and Chaoshan, with many flights already sold out [3] Group 2 - Eastern Airlines has launched various "ticket+" products that integrate scenic spot ticket benefits to cater to travelers' needs for "travel + consumption" [4] - For travelers from Hangzhou, a "ticket + ticket" combination product is available, allowing them to purchase tickets for popular destinations along with special offers [4] - New "accompaniment services" have been introduced at Ningbo Airport to meet diverse travel needs across all age groups, including services for unaccompanied minors and elderly travelers [4]
国庆中秋假期 东航在鄂执飞航班超1700架次创新高
Zhong Guo Min Hang Wang· 2025-09-29 10:28
Group 1 - The core point of the article highlights Eastern Airlines' increased flight capacity in Hubei during the extended holiday period, with over 1,700 flights planned, achieving a historical peak for the same period [1][2] - Domestic routes have been intensified, with 113 additional flights from Wuhan to various destinations, including Kunming and Dali, and a daily average of 12 flights on the Han-Shanghai route, ensuring coverage across different time slots [2] - The company is set to launch a direct flight from Wuhan to Phnom Penh, Cambodia, expanding its international routes to 11, with high passenger rates on existing international flights to cities like Tokyo and Singapore [2] Group 2 - During the holiday, Eastern Airlines will implement enhanced service measures, including additional check-in counters and volunteer assistance at Wuhan Tianhe International Airport to manage passenger flow and reduce waiting times [3] - The company plans to host interactive activities at the airport to celebrate the dual festivals, creating a festive atmosphere for travelers [3] - Eastern Airlines aims to provide differentiated travel support for all age groups through its new "accompanying service" during the holiday period [3]
东航江西加大运力投放保障国庆中秋双节
Zhong Guo Min Hang Wang· 2025-09-26 08:26
Core Insights - Eastern Airlines Jiangxi Branch has increased flight capacity during the National Day holiday, with a total of 856 flights, representing a 20% increase compared to last year [1][3] - Popular routes from Nanchang include Nanchang-Xi'an, Nanchang-Guilin, and international routes such as Nanchang-Macau and Nanchang-Osaka, with high booking rates [3][5] - The airline has introduced "moon-viewing flights" and various promotional ticket prices, with some routes available at discounts as low as 30-40% [5][7] Flight Capacity and Routes - During the National Day holiday, Eastern Airlines has scheduled 856 flights, which is a 20% increase year-on-year [1] - Key routes experiencing high demand include Nanchang-Guilin and Nanchang-Xi'an, with Nanchang-Guilin flights sold out on October 1st and 2nd [3] - International routes such as Nanchang-Macau and Nanchang-Singapore have a seat occupancy rate nearing 60% [3] Promotional Offers - Eastern Airlines has launched special "moon-viewing flights" on October 6th, allowing passengers to enjoy the full moon during the flight [5] - The airline is offering various discounts across different travel periods, with some routes available at 30-40% off [5] - Combination products like "flight + hotel" are now available for purchase through official channels, enhancing convenience for travelers [5] Special Services - Starting September 26, Eastern Airlines has introduced a "companion service" for unaccompanied minors and other age groups, enhancing service offerings [5][7] - The service for unaccompanied minors has increased the maximum number of children per flight from 5 to 12, with specific age restrictions [7] - Two types of companion services are available: "departure ground guidance service" and "full-process guidance service," providing comprehensive support from check-in to baggage claim [8]
东航上新“陪伴服务” 覆盖全年龄段特殊旅客出行需求
Zhong Guo Min Hang Wang· 2025-09-24 10:04
Core Points - Eastern Airlines has launched a new "Accompaniment Service" starting from September 26 to cater to the diverse travel needs of passengers of all ages [1] Group 1: Service Enhancements - The service for "Unaccompanied Minors" has been upgraded, increasing the maximum number of such children per flight from 5 to 12, with a limit of 5 children aged 5 to 8 years [3] - A new vibrant orange vest has been introduced for "Unaccompanied Minors" to enhance service recognition and create a cheerful atmosphere for young travelers [3] Group 2: Targeted Services - In addition to the "Unaccompanied Minors" service, Eastern Airlines has introduced "Accompaniment Services" for teenagers aged 12 to 18 and seniors aged 55 to 70 [5] - The "Accompaniment Service" includes two types: "Ground Guidance Service" covering check-in, security, and boarding, and "Full Process Guidance Service" extending to in-flight and arrival assistance, including disembarkation and baggage claim [5] Group 3: Implementation and Future Plans - The "Accompaniment Service" will initially be available at major domestic airports including Shanghai Hongqiao, Pudong, Beijing Capital, Daxing, Kunming, Hefei, Qingdao, and Jinan [5] - Eastern Airlines aims to continue promoting its "Four Precision Services" philosophy and plans to expand the "Accompaniment Service" to more routes while developing international travel solutions [7]