Workflow
首乘航旅产品
icon
Search documents
推动航旅融合发展,赋能民航提振消费——陕北地区机场多措并举提升航旅融合服务
延安机场五项举措深化"航空+文旅"融合。一是构建红色文化服务场景,在候机楼常态化设置红色读物 专架、开展"红色微课堂",面向军人军属设立"荣军书角"、推出"拥军主题套餐",相关做法获延安日报 专题报道。二是升级"首乘航旅产品",机场联合地方文旅部门推出"首乘优待"政策,与携程开发"机票 +酒店+景区"打包产品及跨区域旅游线路,首乘旅客凭登机牌享红色景点门票、民宿折扣,在景区设航 空服务点,为首乘旅客赠送剪纸等文创纪念品。三是优化重点旅客服务,升级无陪儿童服务并赠送专属 礼包,创新团队旅客全流程预约服务,10人以上团队享一站式引导,30人以上团队开放专属柜台,今年 以来已保障党建、研学团队28批次超1200人次。四是结合节日开展特色主题活动,春节"金蛇送福 新春 之旅"、端午六一"粽情童趣 臻享礼遇"、国庆中秋盲盒抽奖与手绘登机牌等活动广获好评,暑运期间机 场还联合地方文旅企业开展了"邦兴文达 荔达延安"文化互动活动。五是开展进航空文旅推广,机场开 展"异地营销"8次,宣传机场服务亮点与航旅产品,10月下旬联合20余家航司与文旅单位举办"飞约延安 •游你更精彩"航空嘉年华,发布16条换季航线及打包航旅产品,扩大 ...
银川机场打造推出“首乘航旅”服务产品
Core Insights - The article discusses the implementation of upgraded first-time passenger services at Yinchuan Airport, integrating air travel products to enhance the overall travel experience [1][2] - The airport has launched the "First-Time Air Travel" service product, which aims to boost both air travel integration and the airport's main business development [1] Group 1: Service Enhancements - Yinchuan Airport has integrated various service offerings, including the Ning'anxin product from security and the Aixin Red Ribbon product from ground services, to create a comprehensive service process for first-time passengers [1] - The airport has established a full-service process for passengers, covering service appointment, arrival, inquiry, check-in, security, and boarding, categorized under the "Saishangxing - First-Time Passengers" service product [1] Group 2: Collaboration and Product Development - The airport collaborated with the Ningxia Hui Autonomous Region's Department of Culture and Tourism to launch the "Ningxia Aviation Tourism Passport 2.0," merging it with the first-time passenger service product [1] - Specific benefits for first-time passengers include discounts at designated scenic spots, wineries, hotels, and car rentals, enhancing the service guarantee for these travelers [1] Group 3: Performance Metrics - From July to September this year, Yinchuan Airport served 4,066 first-time passengers, marking a 16.6% increase year-on-year [2] - In the first three quarters of 2025, the airport achieved a passenger throughput of 7.6433 million, reflecting an 8.16% year-on-year growth [2]
同比增长600%,固原机场推进首乘服务成效显著
Core Insights - The article highlights the significant increase in passenger traffic at Guyuan Airport, particularly focusing on the first-time flyers' service enhancements that have led to a 600% year-on-year increase in first-time passengers during the peak season from July to September [1][2] - The airport has successfully completed a total passenger throughput of 97,700 in the first nine months of the year, reflecting an 18.4% year-on-year growth [1][2] Group 1 - Guyuan Airport has implemented a "scene-led" approach to upgrade first-time passenger services, resulting in a substantial rise in the willingness of local residents to travel by air [1] - The airport has actively participated in establishing industry standards for first-time passenger services, ensuring that service quality is integrated into operational manuals and training programs [2] - Collaborative efforts with China Civil Aviation University and local communities have led to the creation of a "Rural Revitalization Civil Aviation Service Station," providing comprehensive support for first-time flyers [2] Group 2 - The airport has enhanced coordination with Yinchuan Airport to create an information-sharing platform, ensuring a seamless experience for first-time travelers arriving via Yinchuan [2] - Development of "first-time travel products" that combine air travel with tourism has been accelerated, offering discounts on scenic tickets and ground transportation, which has received positive feedback from various stakeholders [2] - Guyuan Airport aims to continue improving public services and tapping into the aviation market potential to meet the growing travel demands of the local population, contributing to the high-quality development of civil aviation in Ningxia [2]
宁夏青海民航首乘服务人数持续增长
Core Insights - The civil aviation industry in Ningxia and Qinghai has seen a significant increase in first-time passenger services, with over 60,000 people served in Ningxia and 21,000 in Qinghai as of July this year [1][2]. Group 1: Service Development - Ningxia airports have established effective channels for first-time passenger service reservations, including dedicated phone lines and online booking through the "Yinchuan Airport Saishangxing" WeChat account [1]. - Qinghai airports have similarly implemented reservation channels and publicized them through various platforms, including WeChat and official websites [1]. Group 2: Passenger Support - Both Ningxia and Qinghai airports provide comprehensive support for first-time passengers, including guidance through the check-in, security, and boarding processes, as well as distributing warm travel guides [2]. - Special products tailored for first-time travelers have been developed, including "first-time travel products" and "first-time transfer products" to meet diverse needs [2]. Group 3: Ongoing Improvements - The Northwest Regional Administration emphasizes the need for continuous improvement of reservation channels and public awareness of first-time passenger services to ensure accessibility and convenience for the public [3].