Core Insights - The article discusses the implementation of upgraded first-time passenger services at Yinchuan Airport, integrating air travel products to enhance the overall travel experience [1][2] - The airport has launched the "First-Time Air Travel" service product, which aims to boost both air travel integration and the airport's main business development [1] Group 1: Service Enhancements - Yinchuan Airport has integrated various service offerings, including the Ning'anxin product from security and the Aixin Red Ribbon product from ground services, to create a comprehensive service process for first-time passengers [1] - The airport has established a full-service process for passengers, covering service appointment, arrival, inquiry, check-in, security, and boarding, categorized under the "Saishangxing - First-Time Passengers" service product [1] Group 2: Collaboration and Product Development - The airport collaborated with the Ningxia Hui Autonomous Region's Department of Culture and Tourism to launch the "Ningxia Aviation Tourism Passport 2.0," merging it with the first-time passenger service product [1] - Specific benefits for first-time passengers include discounts at designated scenic spots, wineries, hotels, and car rentals, enhancing the service guarantee for these travelers [1] Group 3: Performance Metrics - From July to September this year, Yinchuan Airport served 4,066 first-time passengers, marking a 16.6% increase year-on-year [2] - In the first three quarters of 2025, the airport achieved a passenger throughput of 7.6433 million, reflecting an 8.16% year-on-year growth [2]

Core Insights - The article highlights the significant increase in passenger traffic at Guyuan Airport, particularly focusing on the first-time flyers' service enhancements that have led to a 600% year-on-year increase in first-time passengers during the peak season from July to September [1][2] - The airport has successfully completed a total passenger throughput of 97,700 in the first nine months of the year, reflecting an 18.4% year-on-year growth [1][2] Group 1 - Guyuan Airport has implemented a "scene-led" approach to upgrade first-time passenger services, resulting in a substantial rise in the willingness of local residents to travel by air [1] - The airport has actively participated in establishing industry standards for first-time passenger services, ensuring that service quality is integrated into operational manuals and training programs [2] - Collaborative efforts with China Civil Aviation University and local communities have led to the creation of a "Rural Revitalization Civil Aviation Service Station," providing comprehensive support for first-time flyers [2] Group 2 - The airport has enhanced coordination with Yinchuan Airport to create an information-sharing platform, ensuring a seamless experience for first-time travelers arriving via Yinchuan [2] - Development of "first-time travel products" that combine air travel with tourism has been accelerated, offering discounts on scenic tickets and ground transportation, which has received positive feedback from various stakeholders [2] - Guyuan Airport aims to continue improving public services and tapping into the aviation market potential to meet the growing travel demands of the local population, contributing to the high-quality development of civil aviation in Ningxia [2]

Core Insights - The civil aviation industry in Ningxia and Qinghai has seen a significant increase in first-time passenger services, with over 60,000 people served in Ningxia and 21,000 in Qinghai as of July this year [1][2]. Group 1: Service Development - Ningxia airports have established effective channels for first-time passenger service reservations, including dedicated phone lines and online booking through the "Yinchuan Airport Saishangxing" WeChat account [1]. - Qinghai airports have similarly implemented reservation channels and publicized them through various platforms, including WeChat and official websites [1]. Group 2: Passenger Support - Both Ningxia and Qinghai airports provide comprehensive support for first-time passengers, including guidance through the check-in, security, and boarding processes, as well as distributing warm travel guides [2]. - Special products tailored for first-time travelers have been developed, including "first-time travel products" and "first-time transfer products" to meet diverse needs [2]. Group 3: Ongoing Improvements - The Northwest Regional Administration emphasizes the need for continuous improvement of reservation channels and public awareness of first-time passenger services to ensure accessibility and convenience for the public [3].