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新势力不断崛起,济南本土传统商超如何重构“人货场”
Qi Lu Wan Bao Wang· 2025-08-11 15:22
Core Insights - The retail industry in Jinan is undergoing significant transformation as major supermarket chains adapt to the new retail wave through innovative business models and supply chain restructuring [1][7] Group 1: New Retail Strategies - Supermarkets are shifting from merely selling products to offering experiential shopping environments, enhancing customer engagement through scene-based consumption [2][3] - Yonghui Supermarket's recent transformation has led to a sales increase of over 400% and a customer traffic increase of more than 150% after implementing a "Pang Donglai-style" adjustment [2][5] - Hema Fresh is integrating shopping with dining experiences, offering a variety of ready-to-eat options and fresh food, catering to the fast-paced urban lifestyle [3][4] Group 2: Store Adjustments and Innovations - Traditional supermarkets are undergoing significant renovations to improve customer experience, with examples like Jiajiayue introducing open kitchen areas and new product lines [5][6] - Jiajiayue has replaced approximately 40% of its homogenized products based on consumer data analysis, resulting in a 20%-30% increase in average sales post-renovation [5][6] - Dazhonghua is leveraging online platforms to enhance customer convenience, allowing for real-time price synchronization and rapid delivery, thus reducing operational costs [6] Group 3: Market Dynamics and Competition - New retail players like Sam's Club and Hema Fresh are rapidly expanding in Jinan, while local brands like Hualian Supermarket are struggling with declining sales and store numbers [7][8] - Hualian Supermarket reported a 5% decline in sales to 2.81042 billion yuan in 2024, alongside a 4.5% decrease in the number of stores [7][8] - The traditional supermarket sector is facing challenges from e-commerce and new shopping channels, prompting a shift from store closures to renovations aimed at enhancing the shopping experience [8] Group 4: Future Directions - Experts suggest that traditional supermarkets should focus on four key areas for transformation: upgrading experiences, innovating services, integrating digital solutions, and incorporating cultural elements into their offerings [8]
新零售业时代,山东商超如何成为顾客心头爱
Da Zhong Ri Bao· 2025-08-10 00:30
Core Insights - The article discusses the transformation of retail in Shandong, focusing on how supermarkets like "胖东来" (Pang Donglai) have become customer favorites through quality and service improvements [2][3]. Group 1: Retail Transformation Strategies - The retail industry is shifting from traditional models to a quality-centric approach, emphasizing user and product focus [2]. - 永辉超市 (Yonghui Supermarket) has implemented a "胖改" strategy, resulting in over 400% sales growth and a 170% increase in customer traffic at its newly opened store [2]. - The strategy includes enhancing product quality, improving store layout, and providing over 30 customer-friendly services [2][3]. Group 2: Private Label Development - "胖东来" has successfully established its own brand products across various categories, driven by a robust supply chain, leading to high market demand [3]. - 银座集团 (Yingzuo Group) is also developing private labels like "InZone" and "银座优鲜" to control product quality and costs while enhancing value for customers [3]. Group 3: Customer Experience and Store Layout - Supermarkets are redesigning layouts to place fresh and baked goods at the entrance to stimulate customer interest and enhance shopping experience [4]. - 家家悦集团 (Jiajia Yue Group) has seen a 20%-30% increase in sales after store renovations, utilizing data analytics to tailor offerings to local demographics [5]. Group 4: Market Adaptation and Innovation - The retail sector is evolving from mere product providers to "lifestyle designers," focusing on health-conscious products and interactive shopping experiences [7]. - New projects like 银座·新辰天地 (Yingzuo New Century) are being developed to cater to younger consumers, featuring trendy designs and a mix of shopping and entertainment [7]. Group 5: Policy and Industry Trends - The Shandong government is promoting retail innovation, aiming to renovate over 50 commercial facilities this year to create new consumer hubs [8].