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Tesla's insurance arm accused of ‘egregious delays' and ‘systemic failures' by CA regulator
TechCrunch· 2025-10-04 13:29
Core Viewpoint - Tesla's insurance arm is facing enforcement action from California's Department of Insurance (CDI) for consistently denying or delaying customer claims, despite prior warnings from the regulator [1][2]. Group 1: Enforcement Action Details - CDI has accused Tesla and its partner, State National Insurance Company, of engaging in "willful unfair claims settlement practices," which include significant delays and unreasonable denials of claims [2]. - The regulator noted a dramatic increase in complaints against Tesla, with 2025 already seeing more justified complaints and violations than the previous three years combined [2]. - Tesla and State National could face penalties of up to $5,000 for each unlawful act and up to $10,000 for each willful act, with a 15-day window to respond to the enforcement action [3]. Group 2: Historical Context and Complaints - Tesla launched its in-house insurance product in 2019, aiming to provide cheaper premiums and faster service, but faced initial challenges such as website crashes and unexpectedly high quotes [5]. - By 2022, CDI observed a marked increase in claims-related consumer complaints, prompting meetings with Tesla and State National to address these issues [6]. - In 2024, complaints against Tesla surged to 829, with 775 cases resulting in identified violations of the state's insurance code [11]. Group 3: Current Situation and Violations - As of September 22, 2023, CDI has received 1,481 complaints against Tesla, identifying 1,969 violations of insurance code [12]. - Since 2022, Tesla has accumulated nearly 3,000 violations, primarily for failing to respond to customers within the required 15-day period [13]. - Despite repeated notifications from CDI regarding claims mishandling, Tesla's justified complaints and violations have continued to increase, indicating a failure to rectify practices [14].
Hacking group claims theft of 1 billion records from Salesforce customer databases
TechCrunch· 2025-10-03 13:17
Core Points - A hacking group has launched a website to extort victims, threatening to release approximately one billion records stolen from companies using Salesforce cloud databases [1][2] - The group, known as Lapsus$, Scattered Spider, and ShinyHunters, aims to pressure victims into paying to avoid public disclosure of their stolen data [2][3] - High-profile companies such as Allianz Life, Google, Kering, Qantas, Stellantis, TransUnion, and Workday have confirmed data theft, with additional victims including FedEx, Hulu, and Toyota Motors [5][6] Company Impact - The hackers have specifically targeted Salesforce, demanding ransom negotiations and threatening to leak customer data if not engaged [7] - The lack of response from Salesforce regarding the breach raises concerns about the company's engagement with the hackers and its data security measures [7][8] - The emergence of this extortion tactic reflects a shift in cybercrime, moving from traditional ransomware methods to public threats of data publication [9]
Amazon to resume drone delivery following crash in Arizona
TechCrunch· 2025-10-02 23:30
Core Points - Amazon is restarting its drone delivery service in Arizona after a temporary suspension due to a crash involving two drones [1][2] - The crash occurred when the drones collided with a crane, prompting investigations by the National Transportation Safety Board and the Federal Aviation Administration [1][2] - Amazon has been delivering packages weighing up to five pounds via its Prime Air service in the West Valley of Phoenix since November 2024 [2] - The company has conducted an internal review and believes there were no issues with the drones or their supporting technology, but has implemented enhanced visual inspections to monitor for obstructions [3] - Amazon's drone delivery program has faced challenges, including executive departures, as it aims to deliver 500 million packages annually by the end of the decade [3] - The company previously halted drone testing after a mid-air collision in Oregon in December 2024, which led to a suspension of operations in College Station, Texas, and Arizona [4] - Amazon received FAA approval in May 2024 to fly delivery drones longer distances, facilitating the expansion of its Prime Air service [6] - Future expansion plans include additional locations in Texas and other cities across the country, such as Detroit and Kansas City [6]
Rivian's best-case guess for 2025 sales is a 16% drop from last year
TechCrunch· 2025-10-02 15:19
Core Insights - Rivian has revised its delivery expectations for electric vehicles (EVs) to a maximum of 43,500 by the end of 2025, indicating a nearly 16% decrease from last year's sales [1] - The company reported a significant increase in third-quarter deliveries, reaching 13,201 vehicles, up from 10,661 in the second quarter and 8,640 in the first quarter [1][2] - Rivian's sales growth is critical as it prepares to launch its R2 SUV, which is anticipated to be its most affordable and popular model [3] Delivery Expectations - Initially, Rivian projected deliveries between 46,000 and 51,000 vehicles for 2024, but this was later adjusted to a range of 40,000 to 46,000 due to changing tariffs and trade regulations [4][5] - The latest guidance narrows the delivery estimate further to between 41,500 and 43,500 vehicles [5] Production Capacity - In the third quarter, Rivian manufactured 10,720 EVs, reflecting its efforts to ramp up production [1] - The company is investing in expanding its Normal, Illinois factory and has begun construction on a new factory in Georgia for the R2 and R3 models [3] Market Context - The U.S. electric vehicle market is facing challenges, particularly with the current administration's stance on EVs and renewable energy, leading to delays or cancellations of new EV plans by major automakers [7] - Despite these challenges, many automakers experienced a surge in EV sales in the third quarter, driven by the impending expiration of the $7,500 federal EV tax credit [8] Competitive Landscape - Rivian's CEO expressed optimism about the company's position in a post-credit market, suggesting that the competition may thin out, benefiting companies focused solely on electrification like Rivian and Tesla [9][10]
Tesla has its best sales quarter ever as EV tax credit expires
TechCrunch· 2025-10-02 13:08
Core Insights - Tesla has achieved its best quarter of deliveries ever, with 497,099 vehicles delivered, marking a 29% increase from the previous quarter and a 7% increase year-over-year, largely driven by buyers rushing to utilize the $7,500 federal EV tax credit before its expiration [1][2] Group 1: Sales Performance - The surge in Tesla's sales comes at a crucial time, as the company was on track for a second consecutive year of declining global deliveries, which had negatively impacted its industry-leading profit margin [3] - Other U.S. automakers have also experienced significant sales increases ahead of the tax credit expiration, with forecasts indicating that EVs could represent 10% of all vehicle sales in the U.S. for the quarter, a record high [2] Group 2: Market Challenges - Despite the recent sales boost, Tesla has not released a new model in years, aside from the Cybertruck, which has underperformed compared to competitors like the GMC Hummer EV [4] - The expiration of the tax credit and the current administration's stance against clean energy initiatives have created uncertainty for Tesla's future sales prospects [8] Group 3: Future Developments - Tesla is working on a lower-cost version of its Model Y SUV, expected to be priced in the low-$30,000 range, which could attract more buyers [9] - Other major automakers, such as Ford and General Motors, are adapting to the loss of federal subsidies by adjusting their leasing strategies to maintain competitiveness in the EV market [10]
Waymo can keep testing robotaxis in NYC until end of 2025
TechCrunch· 2025-10-01 17:02
Core Points - New York City regulators have extended Waymo's autonomous vehicle testing permit through the end of the year, allowing the company to continue its testing efforts in the city [1][2] - The extended permit allows Waymo to deploy up to eight Jaguar I-Pace vehicles in Manhattan and Downtown Brooklyn, with a human safety operator present [2] - Waymo's permit extension indicates progress towards potentially being the first autonomous vehicle company to launch a robotaxi service in New York City, where it has been attempting to operate since 2021 [3][4] Regulatory Environment - The initial permit was granted in August and was set to expire at the end of September, but the extension maintains the same terms [2] - Waymo's drivers are exempt from New York's regulations requiring one hand on the wheel at all times due to the permit [2] - Despite the permit, Waymo cannot carry passengers or operate a commercial robotaxi service without obtaining additional licenses from the city's Taxi and Limousine Commission [4] Challenges - There is currently no permitting structure in New York that allows for the testing or deployment of robotaxis without a human safety driver [5] - Legislation has been introduced to create a framework for driverless operation, but no laws have been passed yet [5]
Amazon launches a grocery brand with most products under $5
TechCrunch· 2025-10-01 14:22
Core Insights - Amazon has launched a new private-label brand called Amazon Grocery, offering over 1,000 grocery items priced mostly under $5, including fresh produce, meat, and seafood [1][2] - The new brand combines existing lines, Amazon Fresh and Happy Belly, into a single collection aimed at providing quality grocery items at competitive prices [1][2] - Amazon Grocery will compete with other retailers' private-label brands, such as Walmart's Great Value and Target's Favorite Day, and will introduce new products in the coming months [3] Product Offerings - The Amazon Grocery line includes items like fresh bakery cinnamon rolls, refrigerated pizza dough, and bottled spring water, with plans to expand to frozen meals and other grocery essentials [3][4] - Amazon previously launched the "Amazon Saver" brand to offer budget-friendly staples, indicating a continued focus on price-conscious products [4] Market Position - Amazon's private-label brands are gaining traction, with a reported 15% increase in customer purchases of private-brand products in 2024 compared to the previous year across its platforms [4] - The introduction of Amazon Grocery aligns with current consumer trends towards price sensitivity, aiming to help customers manage their grocery budgets effectively [2]
UK government tries again to access encrypted Apple customer data: report
TechCrunch· 2025-10-01 14:18
Core Viewpoint - The U.K. government is attempting to gain access to encrypted iCloud data by demanding Apple create a backdoor for officials to access cloud backups of British citizens [1][3]. Group 1: Government Actions - The U.K. Home Office issued a new secret order to Apple in September, requesting the creation of a system for accessing encrypted cloud backups [1]. - This is the second "technical capability notice" sent to Apple, following a similar request made in January [3]. - The first order led to Apple disabling the Advanced Data Protection (ADP) feature for new and existing users in the U.K. [4]. Group 2: Apple’s Response - Apple has consistently stated that it will not create a backdoor or master key for its products and services [4]. - The company reportedly challenged the legal demand in court, which ruled that the process should not be held in secret [5]. Group 3: Privacy Concerns - Privacy activists have warned that complying with the U.K. government's order would negatively impact user privacy globally [2].
Meta plans to sell targeted ads based on data in your AI chats
TechCrunch· 2025-10-01 13:00
Core Insights - Meta will begin using data from user interactions with its AI products to enhance targeted advertising across its social media platforms, with a privacy policy update set for December 16 [1][2][3] Group 1: AI Integration in Advertising - The company has historically relied on detailed user profiles from Facebook and Instagram to sell hyper-targeted ads, and will now incorporate data from conversations with its AI chatbot to refine these profiles [2][3] - Over one billion users engage with Meta AI monthly, providing a rich source of information that can be leveraged for advertising purposes [3][7] - The privacy update will also encompass data from other AI features, such as those in Ray-Ban Meta smart glasses, AI-video feed Vibes, and AI image generation product Imagine [5][7] Group 2: Privacy and Data Usage - Conversations with Meta AI will influence ads on Facebook and Instagram only if users are logged into the same account across products [5] - Sensitive topics discussed with AI, such as religious views and health, will not be used for ad targeting [9] - The company has no immediate plans to introduce ads within its AI products, although future possibilities have been suggested by the CEO [10]
Toyota adds another $1.5B to its bet on startups at every stage
TechCrunch· 2025-09-30 22:15
Core Insights - Toyota is investing $1.5 billion in the startup ecosystem, focusing on the entire lifecycle of startups from inception to maturity [1] - The company has established a strategic investment subsidiary, Toyota Invention Partners Co., with approximately $670 million in capital, alongside a second $800 million fund from its growth-stage venture arm, Woven Capital [3][11] Investment Strategy - Toyota Invention Partners will adopt a long-term strategy targeting Japan-based startups, avoiding traditional fixed investment periods [4] - The investment structure includes three tiers: Toyota Invention Partners for early-stage, Toyota Ventures for early-stage, and Woven Capital for growth-stage investments [5] - The total commitment across these investment arms exceeds $3 billion, indicating a strong focus on meeting the evolving needs of market founders [8] Recent Developments - A recent investment was made in Machina Labs, an advanced manufacturing startup that integrates AI and robotics, highlighting Toyota's interest in innovative technologies [8][9] - Woven Capital has invested in 18 companies from its first fund, which launched in 2021 with an $800 million capital, and will continue to support follow-on investments [10]