深圳市特发服务股份有限公司 2023 年第一季度报告 证券代码：300917 证券简称：特发服务 公告编号：2023-020 深圳市特发服务股份有限公司 2023 年第一季度报告 本公司及董事会全体成员保证信息披露的内容真实、准确、完整，没有虚假记载、误导性陈述或重大遗漏。 重要内容提示： 1.董事会、监事会及董事、监事、高级管理人员保证季度报告的真实、准确、完整，不存在虚假记载、误导性陈述或重 大遗漏，并承担个别和连带的法律责任。 2.公司负责人、主管会计工作负责人及会计机构负责人(会计主管人员)声明：保证季度报告中财务信息的真实、准确、 完整。 3.第一季度报告是否经过审计 □是 否 一、主要财务数据 （一） 主要会计数据和财务指标 公司是否需追溯调整或重述以前年度会计数据 □是 否 | | 本报告期 | 上年同期 | 本报告期比上年同期增减 | | --- | --- | --- | --- | | | | | （%） | | 营业收入（元） | 549,000,398.18 | 452,950,560.98 | 21.21% | | 归属于上市公司股东的净利 | 33,236,749.22 | 31, ...

Financial Performance - The company's operating revenue for 2022 was ¥2,005,588,283.41, representing an increase of 18.60% compared to ¥1,691,108,942.31 in 2021[18]. - The net profit attributable to shareholders of the listed company was ¥113,987,612.20, a slight increase of 1.46% from ¥112,350,582.50 in the previous year[18]. - The net profit after deducting non-recurring gains and losses decreased by 11.10% to ¥84,725,635.28 from ¥95,306,767.57 in 2021[18]. - The net cash flow from operating activities was ¥131,350,391.46, down 25.04% from ¥175,224,153.82 in the previous year[18]. - The total assets at the end of 2022 were ¥1,537,672,437.47, an increase of 13.02% from ¥1,360,586,841.12 at the end of 2021[18]. - The net assets attributable to shareholders of the listed company increased by 9.47% to ¥942,478,180.73 from ¥860,951,817.67 in 2021[18]. - The basic earnings per share for 2022 was ¥0.67, a 1.52% increase from ¥0.66 in the previous year[18]. - The weighted average return on equity was 12.68%, down from 13.71% in 2021[18]. - The total profit for the year was 161.35 million yuan, a growth of 3.64% compared to the previous year[37]. - The net profit reached 121.54 million yuan, marking a 3.66% increase from the prior year[37]. Revenue Sources and Growth - The property management service segment generated ¥2,003,118,511.06, accounting for 99.88% of total revenue, with an 18.76% year-over-year growth[48]. - The company reported a significant increase in government service revenue, which rose by 35.99% to ¥231,468,420.98[49]. - The company's revenue from value-added services increased by 23.69% to ¥121,777,712.07, contributing to overall growth[49]. - The revenue from the East China region grew by 21.10% to ¥539,768,605.80, indicating strong market performance[49]. - The company achieved an operating revenue of 2,005.59 million yuan in 2022, representing an 18.60% increase year-on-year[37]. Strategic Initiatives and Projects - The company successfully secured multiple high-end park service projects, including Huawei's Southern Factory CD Area and Alibaba's Cloud Valley Park, enhancing its service ecosystem[29]. - The company expanded its government service business, adding new projects in Guangzhou and Henan, with a focus on professional, standardized, and large-scale service layouts[31]. - The company achieved a significant breakthrough in hospital property services by entering Shenzhen Peking University Hospital and Shenzhen Children's Hospital, marking a new growth area[31]. - The company emphasized the development of smart property platforms to improve operational management and service quality, aligning with high-quality development goals[27]. - The company is focusing on diversifying its service offerings, including facility management and asset management, to meet the evolving needs of clients[27]. Risk Management and Governance - The company has outlined potential risk factors for future development in its management discussion and analysis section[3]. - The company has established an independent accounting system and financial management practices, ensuring no interference from the controlling shareholder[97]. - The company has committed to ensuring the accuracy of its financial disclosures and will compensate investors for any losses due to false statements[172]. - The company has maintained effective internal controls, ensuring the accuracy and completeness of financial reporting[140]. Talent Development and Employee Engagement - The company has focused on talent development and employee well-being, implementing various training and support initiatives[45]. - The company has implemented a talent training plan for 2022-2025, focusing on a five-level talent development system and has conducted 133 internal training courses[126][128]. - The company emphasizes a competitive salary policy based on market standards and performance results[125]. - The online training platform has engaged over 9,500 employees in live training sessions, significantly increasing training frequency and coverage[128]. Corporate Social Responsibility - The company has actively engaged in corporate social responsibility, supporting production resumption and safety measures during critical times[146]. - The company provided rent reductions benefiting 40 tenants, covering an area of 7,085.28 square meters, with a total rent waiver amounting to approximately 2.75 million yuan (excluding tax) to alleviate the operational pressure on small and medium-sized enterprises[147]. - The company employed 11 disabled individuals and 418 veterans, receiving recognition from local governments for its commitment to social responsibility[148]. - The company participated in poverty alleviation and rural revitalization efforts, purchasing over 500,000 yuan worth of poverty alleviation products in 2022[148]. Future Outlook and Projections - The company has outlined a future outlook with a projected revenue growth of 10% for the next fiscal year, driven by market expansion and new service offerings[107]. - The company plans to expand its market presence in Tier 2 cities, targeting a 25% increase in market share over the next three years[109]. - The company provided a positive outlook for 2023, projecting a revenue growth of 25% driven by new product launches and market expansion strategies[156]. - The company has set a performance guidance of 1.8 billion RMB for 2023, indicating a strong growth trajectory[156]. Shareholder Engagement and Governance - The company held five shareholder meetings during the reporting period, ensuring equal voting rights for shareholders through a combination of on-site and online voting[93]. - The board of directors consists of 9 members, including 3 independent directors, complying with legal and regulatory requirements[93]. - The company maintained a consistent attendance record at board meetings, with no directors missing two consecutive meetings[118]. - The company will ensure compliance with legal and regulatory requirements during the stock repurchase process[161]. Financial Management and Investment - The company has implemented a fundraising management system to ensure that the raised funds are used specifically for designated projects, enhancing regulatory oversight[169]. - The company aims to improve operational efficiency and reduce operational costs to enhance profit margins[170]. - The company has committed to a stable profit distribution mechanism for investors, including detailed regulations on cash dividends and stock dividends[170]. - The company plans to accelerate the implementation of fundraising investment projects to achieve expected returns and mitigate the dilution of immediate returns caused by the issuance[170].

证券代码：300917 证券简称：特发服务 深圳市特发服务股份有限公司 投资者关系活动记录表 编号：2021-001 | --- | --- | --- | --- | --- | --- | --- | |-----------------------|--------------------------------------|---------------------------------------------------------------------------------------------------------------|-------|-------|------------------|-------| | | | | | | | | | 投资者关系活动 | □特定对象调研 □分析师会议 | | | | | | | 类别 | □媒体采访 | √业绩说明会 | | | | | | | □新闻发布会 □路演活动 | | | | | | | | □现场参观 | | | | | | | | □其他 | | | | | | | 参与单位名称及 | 通过"中国证券网"参与公司 | 202 ...

Group 1: Company Strategy and Market Position - The company aims to expand its high-end property management services into commercial complexes and public properties, leveraging its brand effect from high-tech park property management [2] - The company emphasizes its advantages in professional project management, stable operations, quality brand image, and competitive mechanisms [3] Group 2: Financial Performance and Profitability - The company faces risks of declining profit margins due to intensified competition and rising labor costs, with a stable gross profit margin expected for the year [3] - The total contract amount for port business is approximately 400 million, with revenue of about 110 million achieved in the first half of the year [3] Group 3: Future Plans and Market Expansion - The company is actively expanding its market presence and does not currently have specific acquisition plans, but will disclose any future developments as required [3] - The company is focusing on enhancing its government service business by increasing technological applications to add value [4] Group 4: Shareholder and Governance Issues - The freezing of the second largest shareholder's shares (holding over 5%) will not affect the company's control or ongoing operations [4]

证券代码：300917 证券简称：特发服务 深圳市特发服务股份有限公司 投资者关系活动记录表 编号：2021-003 | --- | --- | --- | --- | --- | --- | --- | |-----------------------|-----------------------------------------------------------------------|----------------------------------------------------|--------------|-------|--------|-------| | | | | | | | | | 投资者关系活动 | □特定对象调研 □分析师会议 | | | | | | | 类别 | □媒体采访 | □业绩说明会 | | | | | | | □新闻发布会 □路演活动 | | | | | | | | □现场参观 | | | | | | | | √ 其他 | | | | | | | 参与单位名称及 | 通过"全景•路演天下"网站（ | http://rs.p5w.net | | | ）参与 | ...

证券代码：300917 证券简称：特发服务 公告编号：2022-072 深圳市特发服务股份有限公司 关于参加深圳辖区上市公司 2022 年投资者 网上集体接待日活动的公告 本公司及董事会全体成员保证信息披露的内容真实、准确、完整， 没有虚假记载、误导性陈述或重大遗漏。 为进一步加强与投资者的互动交流，深圳市特发服务股份有限公司（以下简 称"公司"）将参加由深圳证监局指导、深圳上市公司协会与深圳市全景网络有 限公司联合举办的"2022 年深圳辖区上市公司投资者网上集体接待日活动"， 现将相关事项公告如下： 本次活动将采用网络远程的方式举行，投资者可登录"全景路演"网站 （http://rs.p5w.net），或关注微信公众号：全景财经，或下载全景路演 APP, 参与本次互动交流，活动时间为 2022 年 11 月 9 日（周三）16:30-17:30。 届时公司的董事会秘书、财务总监杨玉姣女士和财务经理马珍珍女士将在线 就公司业绩、公司治理、发展战略、经营状况等投资者关心的问题，与投资者进 行沟通与交流，欢迎广大投资者踊跃参与！ 特此公告！ 深圳市特发服务股份有限公司 董事会 2022 年 11 月 3 日 ...

Financial Performance - The company's revenue for Q3 2022 was ¥526,213,282.20, representing a year-on-year increase of 17.08%[5] - The net profit attributable to shareholders for Q3 2022 was ¥25,720,926.99, a decrease of 11.19% compared to the same period last year[5] - The basic earnings per share for Q3 2022 was ¥0.1522, down 31.69% year-on-year[5] - Total operating revenue for Q3 2022 reached ¥1,460,914,461.77, an increase of 19.6% compared to ¥1,222,101,912.54 in the same period last year[21] - Net profit for Q3 2022 was ¥89,324,261.93, slightly up from ¥89,247,999.17 in Q3 2021, reflecting a marginal increase of 0.1%[22] - Earnings per share (EPS) for Q3 2022 was ¥0.4949, compared to ¥0.5049 in the previous year, indicating a decrease of 2.0%[22] - The total comprehensive income for Q3 2022 was ¥89,365,714.12, compared to ¥89,244,808.43 in Q3 2021, showing a slight increase of 0.1%[22] Assets and Liabilities - Total assets as of September 30, 2022, reached ¥1,483,864,283.97, an increase of 9.06% from the end of the previous year[5] - The company's total current assets as of September 30, 2022, amount to ¥1,374,803,527.17, an increase from ¥1,255,557,083.39 at the beginning of the year[18] - The total liabilities as of Q3 2022 were ¥548,716,710.63, an increase of 13.8% from ¥482,304,981.91 in the previous year[21] - Total equity increased to ¥935,147,573.34, up 6.5% from ¥878,281,859.21 year-on-year[21] - The total equity attributable to shareholders increased by 5.94% to ¥912,129,490.49 compared to the end of the previous year[5] Cash Flow - The cash flow from operating activities for the year-to-date period was ¥109,732,920.04, reflecting a 25.41% increase[5] - The cash inflow from operating activities for the current period was CNY 1,737,909,323.79, an increase of 23.0% compared to CNY 1,411,787,484.99 in the previous period[23] - The net cash flow from operating activities was CNY 109,732,920.04, up from CNY 87,501,168.88, representing a growth of 25.4% year-over-year[23] - Cash inflow from investment activities totaled CNY 1,679,706,036.94, significantly higher than CNY 656,461,167.00 in the previous period[23] - The net increase in cash and cash equivalents was CNY 67,095,258.89, compared to a decrease of CNY 462,148,450.49 in the previous period[24] - The ending balance of cash and cash equivalents was CNY 384,245,070.81, up from CNY 254,989,342.12 in the previous period[24] Expenses - The company reported a significant increase in research and development expenses, which rose by 805.91% to ¥2,489,033.70 due to the addition of new R&D personnel[10] - The company experienced a 73.97% increase in selling expenses, totaling ¥14,211,113.84, attributed to business expansion efforts[10] - Total operating costs amounted to ¥1,369,992,283.80, up 22.4% from ¥1,118,887,203.25 year-on-year[21] - Research and development expenses for Q3 2022 were ¥2,489,033.70, significantly higher than ¥274,754.73 in the same quarter last year, marking an increase of 805.5%[21] Shareholder Information - Total number of common shareholders at the end of the reporting period is 12,971[14] - The largest shareholder, Shenzhen Tefa Group Co., Ltd., holds 47.78% of shares, totaling 80,739,750 shares[14] Investment Income - The investment income for Q3 2022 was ¥11,641,895.51, a 39.70% increase due to higher financial management returns[10] - The company reported an investment income of ¥11,641,895.51, up from ¥8,333,693.70 in the previous year, representing an increase of 39.5%[21] Future Plans - The company plans to expand its market presence and enhance product development strategies[16]

Financial Performance - The company's operating revenue for the first half of 2022 was ¥934,701,179.57, representing a 20.97% increase compared to ¥772,668,530.50 in the same period last year[18]. - The net profit attributable to shareholders was ¥57,915,293.63, a 2.74% increase from ¥56,369,988.23 in the previous year[18]. - The net cash flow from operating activities decreased by 33.49% to ¥84,038,070.54 from ¥126,360,441.22 in the same period last year[18]. - The total assets at the end of the reporting period were ¥1,423,950,753.72, up 4.66% from ¥1,360,586,841.12 at the end of the previous year[18]. - The net assets attributable to shareholders increased by 2.95% to ¥886,389,610.66 from ¥860,951,817.67 at the end of the previous year[18]. - The basic earnings per share rose to ¥0.3427, a 2.73% increase from ¥0.3336 in the previous year[18]. - The net profit after deducting non-recurring gains and losses was ¥44,566,819.26, a decrease of 14.25% from ¥51,975,930.04 in the same period last year[18]. - The weighted average return on equity was 6.51%, down from 6.94% in the previous year[18]. - The company reported a total of ¥13,348,474.37 in non-recurring gains and losses for the period[23]. Revenue and Growth - The company achieved operating revenue of 934.70 million yuan, representing a year-on-year growth of 20.97%[38]. - The company signed new contracts worth approximately 624 million yuan during the reporting period, expanding its project portfolio by 42 new projects[38]. - The company reported a significant increase in revenue, with a year-on-year growth of 28.37% in the first half of 2022[109]. - The company reported a revenue of 3,920 million for the first half of 2022, reflecting a growth of 11.98% compared to the previous period[111]. - The company has set a future outlook with a revenue guidance of 121.7 million for the next quarter, reflecting a 6.24% growth expectation[109]. Investment and Assets - The total investment during the reporting period reached ¥1,021,927,791.47, an increase of 88.19% compared to ¥543,039,493.80 in the same period last year[62]. - Cash and cash equivalents increased to ¥448,722,344.60, representing 31.51% of total assets, up from 23.31% last year, a change of 8.20%[58]. - The company reported a significant increase in investment cash flow, with a net amount of approximately ¥83.52 million, a 119.32% increase compared to the previous year[53]. - The company achieved a cash inflow from investment activities of ¥1,105,442,830.07, a significant increase from ¥110,864,039.08 in the previous year, indicating a growth of about 895.00%[164]. - The company received ¥933,000,000.00 from the recovery of investments, a significant rise from ¥110,000,000.00 in the first half of 2021[167]. Operational Efficiency and Strategy - The company is implementing a digital operation center and has made progress in financial and human resources information systems, enhancing management efficiency[41]. - The company aims to become a leading comprehensive service operator in China, focusing on both core property services and diversified service development[28]. - The company has established a complete training system to enhance management levels across different employee tiers, contributing to a stable and efficient project management team[48]. - The company is actively seeking to expand into new markets, including hospitals and urban management services[79]. - The company plans to enhance risk management and receivables management to mitigate external uncertainties[82]. Social Responsibility and Community Engagement - The company provided rent reductions benefiting 40 tenants, covering an area of 7,085.28 square meters, with a total rent waiver amounting to approximately 2.75 million yuan (excluding tax) to alleviate the operational pressure on small and medium-sized enterprises[97]. - The company actively employed 11 disabled individuals and 418 veterans, receiving recognition from local governments for its commitment to social responsibility[98]. - During the pandemic, the company supported frontline efforts by delivering approximately 50,000 essential items and over 1,000 packages, ensuring the supply of emergency goods and medical needs for the community[96]. Shareholder and Equity Information - The company completed a capital increase, resulting in a total share capital increase from 130,000,000 shares to 169,000,000 shares, following a distribution of cash dividends of RMB 2.50 per 10 shares and a capital reserve conversion of 3 shares for every 10 shares held[130]. - The total number of shareholders at the end of the reporting period was 17,205, with no special voting rights shares held[136]. - The total equity attributable to the parent company at the end of the reporting period is 390,000,000 yuan, unchanged from the previous period[175]. - The company has a strategic focus on expanding its market presence and enhancing shareholder value through careful management of restricted shares[136]. Challenges and Risks - The company is facing industry competition risks due to increasing domestic and international competitors, exacerbated by the pandemic and economic conditions[80]. - Rising labor costs pose a challenge, as they constitute a significant portion of the main business costs[80]. - The intelligent upgrade and energy-saving renovation project faced delays due to COVID-19 and changes in client demands[70]. Compliance and Governance - The financial report for the first half of 2022 was not audited[148]. - The financial statements were approved by the board on August 26, 2022, ensuring compliance with regulatory requirements[195]. - The company adheres to the accounting standards, ensuring the financial reports are accurate and complete[198].

Financial Performance - The company's operating revenue for Q1 2022 was ¥452,950,560.98, representing an increase of 18.26% compared to ¥383,013,282.50 in the same period last year[3]. - Net profit attributable to shareholders was ¥31,641,968.10, up 15.28% from ¥27,447,668.27 year-on-year[3]. - Basic earnings per share rose to ¥0.2434, reflecting a 15.30% increase from ¥0.2111 in the same period last year[3]. - Net profit for the period was CNY 32,885,227.37, compared to CNY 28,791,687.17 in the same period last year, indicating a growth of approximately 7.3%[21]. - Earnings per share (EPS) increased to 0.2434 from 0.2111, representing a growth of about 15.5%[22]. Cash Flow - The net cash flow from operating activities reached ¥74,012,866.13, a significant increase of 360.97% compared to a negative cash flow of -¥28,361,093.78 in the previous year[3]. - Cash inflow from operating activities totaled CNY 624,169,185.65, compared to CNY 479,298,851.00 in the previous year, showing a growth of approximately 30.2%[25]. - The net cash flow from investment activities was ¥35,249,425.23, recovering from a negative cash flow of -¥400,453,329.31 in the previous period[26]. - The net cash flow from financing activities was -¥1,452,075.62, an improvement from -¥4,517,481.15 in the previous period[26]. - The total increase in cash and cash equivalents was ¥107,809,687.86, compared to a decrease of ¥433,321,889.29 in the previous period[26]. Assets and Liabilities - Total assets at the end of the reporting period were ¥1,406,220,736.80, an increase of 3.35% from ¥1,360,586,841.12 at the end of the previous year[4]. - The company's current assets totaled CNY 1,302,534,610.03, up from CNY 1,255,557,083.39 at the start of the year, indicating a growth of approximately 3.2%[16]. - The total liabilities amounted to CNY 495,056,618.27, which is an increase from the previous total, reflecting a growing leverage position[17]. - The total liabilities increased to CNY 495,056,618.27 from CNY 482,304,981.91, indicating a rise in financial obligations[18]. - The total current liabilities were CNY 476,769,348.28, slightly up from CNY 460,884,093.46, representing an increase of about 3%[17]. Equity - The company's equity attributable to shareholders increased by 3.67% to ¥892,590,817.72 from ¥860,951,817.67 at the end of the previous year[4]. - Total equity attributable to shareholders rose to CNY 892,590,817.72 from CNY 860,951,817.67, reflecting a growth of about 3.7%[18]. - The company’s total equity remains stable, reflecting consistent performance amidst market fluctuations[17]. Expenses - Operating costs amounted to CNY 419,228,672.38, up from CNY 344,235,221.93, reflecting a significant rise in expenses[20]. - The company experienced a 113.77% increase in sales expenses, totaling ¥4,232,732.94, primarily due to business expansion and increased personnel costs[8]. - The company reported a significant increase in management expenses, which rose to CNY 24,841,031.40 from CNY 21,863,641.71[21]. Investment Income - The company reported a significant increase in investment income, which rose by 1354.05% to ¥2,995,289.64 compared to a loss of -¥238,848.38 in the previous year[8]. - The company achieved an investment income of CNY 2,995,289.64, a notable recovery from a loss of CNY -238,848.38 in the previous year[21]. - The company held long-term equity investments valued at CNY 4,775,873.70, up from CNY 4,313,304.04, indicating a growth of about 10.7%[16]. Shareholder Information - The number of ordinary shareholders at the end of the reporting period was 21,119, with no preferred shareholders[10].

Financial Performance - The company's operating revenue for 2021 was ¥1,691,108,942.31, representing a 52.54% increase compared to ¥1,108,659,813.87 in 2020[17]. - The net profit attributable to shareholders for 2021 was ¥112,350,582.50, a 13.14% increase from ¥99,305,119.66 in the previous year[17]. - The net cash flow from operating activities increased by 69.09% to ¥175,224,153.82 in 2021, up from ¥103,629,341.11 in 2020[17]. - The total assets of the company at the end of 2021 were ¥1,360,586,841.12, a 23.71% increase from ¥1,099,784,531.36 at the end of 2020[17]. - The net assets attributable to shareholders increased by 9.49% to ¥860,951,817.67 at the end of 2021, compared to ¥786,306,436.54 at the end of 2020[17]. - The basic earnings per share for 2021 were ¥0.8642, a decrease of 15.15% from ¥1.0185 in 2020[17]. - The weighted average return on equity for 2021 was 13.71%, down from 32.65% in the previous year, reflecting an 18.94% decrease[17]. - The company achieved operating revenue of CNY 1,691.11 million, a year-on-year increase of 52.54%[42]. - Net profit reached CNY 117.24 million, up 8.21% compared to the previous year, with net profit attributable to shareholders increasing by 13.14% to CNY 112.35 million[42]. - The total assets of the company rose to CNY 1,360.59 million, reflecting a growth of 23.71% year-on-year[42]. Cash Flow and Investments - The company's operating cash inflow for 2021 was CNY 1,780.96 million, a 54.95% increase compared to CNY 1,149.34 million in 2020[63]. - The net cash flow from operating activities increased by 69.09% to CNY 175.22 million, driven by profit growth and accounts receivable collections[63]. - The total amount of cash outflow from investment activities increased by 17,692.34% to CNY 1,343.34 million, primarily due to the purchase of financial products[64]. - The company's management expenses rose by 38.33% to CNY 113.70 million, attributed to the expansion of business scale and increased personnel costs[61]. - The total amount of cash and cash equivalents decreased by 174.32% to CNY -399.99 million, mainly due to the purchase of financial products[64]. Market and Business Strategy - The company focuses on comprehensive property management services, with a diversified business model that includes government services and value-added services, aiming to become a leading high-end service operator in China[31]. - The company has established a strong client base, including leading firms such as Huawei and Alibaba, which enhances its competitive advantage in park property services[30]. - The company has successfully expanded its government service offerings in multiple regions, including Hubei and Guangdong, establishing a mature business model in project specialization and standardization[34]. - The company aims to achieve steady growth in operating performance by focusing on core business and exploring new market opportunities as part of its "14th Five-Year Plan" strategy[41]. - The company plans to enhance its main business scale and improve profitability by exploring new markets and diversifying service offerings during the 14th Five-Year Plan period[90]. Governance and Management - The company has a complete governance structure, with the board of directors, supervisory board, and management team operating independently[102]. - The company maintains an independent business system and operational capabilities, with no interference from the controlling shareholder[103]. - The company has established an independent accounting system and financial management practices, ensuring financial independence from the controlling shareholder[104]. - The company held seven shareholder meetings during the reporting period, ensuring fair and just procedures in accordance with legal regulations[99]. - The board of directors consists of 9 members, including 3 independent directors, complying with legal and regulatory requirements[100]. Employee and Social Responsibility - The total number of employees at the end of the reporting period was 11,125, including 7,729 from the parent company and 3,396 from major subsidiaries[136]. - The company actively fulfills its social responsibilities, employing 11 disabled individuals and 418 veterans, receiving recognition from local governments[159]. - The company has initiated an Employee Assistance Program (EAP) with a series of six themed activities, receiving widespread acclaim[140]. - The company has established a talent development system, launching the "Aviation Series" project to cultivate a talent pool and enhance management tools[139]. Future Outlook and Guidance - The company provided a performance guidance for 2022, expecting a revenue growth of 10% to 12%[171]. - New product launches included a smart service platform, projected to contribute an additional 200 million RMB in revenue in 2022[172]. - The company is considering strategic acquisitions to enhance its service offerings, with a budget of 300 million RMB allocated for potential deals[171]. - Market expansion plans include entering two new provinces in 2022, targeting a 5% market share in those regions[172]. Risk Management - The company recognizes the risk of increased competition in the property service industry due to new entrants and external factors like the pandemic[93]. - The company is committed to improving risk management and control, particularly in receivables management and cash flow monitoring[94]. - Labor costs are a significant challenge for the company, which plans to leverage technology to enhance workforce efficiency[94]. Shareholder and Dividend Policies - The company plans to distribute a cash dividend of ¥2.50 per 10 shares to all shareholders based on the total share capital of 130,000,000 shares as of December 31, 2021[4]. - The cash dividend represents 100% of the total profit distribution amount, with the available distributable profit being 191,322,173.09 yuan[147]. - The company emphasizes a stable profit distribution policy, prioritizing cash dividends over stock dividends, especially in the absence of major capital expenditures[142]. - The company aims to maintain a cash dividend ratio of at least 20% during its growth phase with significant capital expenditure plans[146].