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北京推出共享充电宝行业自律公约 满五分钟才收费
Jing Ji Guan Cha Wang· 2025-08-20 06:57
Core Viewpoint - Beijing has introduced a self-regulatory convention for the shared power bank industry to enhance service transparency and consumer protection Group 1: Industry Regulation - The self-regulatory convention includes nine measures focusing on transparent pricing, convenient borrowing and returning, and efficient complaint response [1] - Eight companies, including Monster, Meituan, and Street Electric, which cover 95% of operational points in the city, have signed the convention [1] Group 2: Pricing and Service Standards - Clear pricing rules must be displayed prominently on rental pages, including free usage duration, pricing standards, cap prices, and deposit policies [1] - The rental fee will be calculated in units of no more than 15 minutes, with the first unit charged only if usage exceeds 5 minutes [2] - A fair and transparent contract management system will be established to eliminate unfair terms that increase consumer liability [1] Group 3: Operational Efficiency - Shared power banks must be maintained at high battery levels and inform consumers of the remaining battery percentage [1] - Sufficient space in power bank cabinets must be ensured to allow timely returns by consumers [2] - A mechanism for pausing and waiving fees will be implemented for consumers unable to return due to lack of available return points or other uncontrollable factors [2] Group 4: Customer Service and Complaint Handling - Customer service contact information must be displayed on power banks, cabinets, and official pages to ensure timely responses [2] - Complaints must be addressed within 48 hours, with actionable solutions provided [4] - Regular maintenance and inspection of equipment will be conducted to ensure operational reliability [3]
北京发布共享充电宝公约:满5分钟才能计费,设置封顶价格
Feng Huang Wang· 2025-08-20 06:55
Core Points - The Beijing Consumer Association has introduced the "Self-Regulation Convention for the Shared Power Bank Industry" to address issues such as opaque pricing and inconvenient returns [1][3] - Eight major companies, including Monster, Meituan, and Street Electric, which cover 95% of the city's operational points, have signed the convention, committing to service improvements through technology upgrades and staff training [1][3] Pricing Transparency - The convention suggests that rental fees should be calculated in units not exceeding 15 minutes, with the first unit requiring a minimum usage of 5 minutes before charging [1][2] - Companies are required to prominently display complete pricing rules on rental pages, including free usage duration, pricing standards, cap prices, and deposit policies to ensure consumer awareness [1][2] Return Convenience - To address the common complaint of "difficult returns," the convention mandates companies to manage the vacancy rate of power bank cabinets effectively, ensuring sufficient space for timely returns [1][2] - If a consumer cannot return a power bank due to insufficient network points or cabinet space, companies must verify the situation and suspend charging; if the issue arises from product failure or force majeure, the usage fee must be waived [1][2] Service Quality - The convention sets clear requirements for service quality, including the obligation to display customer service contact information prominently on power banks, cabinets, and official pages to ensure timely responses to consumer inquiries [2] - Complaints must be addressed within 48 hours, and companies are required to maintain power banks in a high-charge state while informing consumers of the remaining battery percentage [2]
北京推出共享充电宝公约:满5分钟才能收费、保证机柜足够空位
Bei Jing Shang Bao· 2025-08-20 06:53
Core Points - The Beijing Consumer Association has introduced the "Self-Regulation Convention for the Shared Power Bank Industry" to standardize rental fees and improve service quality [1][2] - Eight companies, including Monster, Meituan, and Street Electric, which cover 95% of the city's operational points, have signed the convention [1] Pricing Transparency - The convention suggests that rental fees should be calculated in units of no more than 15 minutes, with the first unit requiring a minimum of 5 minutes to incur a charge [2] - From the second unit onward, any time less than a full unit will not be charged [2] - Companies are required to prominently display pricing rules, including free usage duration, billing standards, cap prices, and deposit policies on their rental pages [2] Return Convenience - To address consumer complaints about the inconvenience of returning power banks, the convention mandates that companies control the vacancy rate of shared power bank cabinets to ensure sufficient space for timely returns [2] - If a consumer cannot return a power bank due to insufficient network points or lack of available cabinet space, the company must verify and suspend charging [2] - In cases where product issues or force majeure prevent returns, the company should waive the usage fee for that instance [2] Customer Service Improvement - The convention requires companies to enhance customer service by displaying customer service phone numbers on power banks, cabinets, and official pages to ensure timely responses [2] - Consumer complaints must be addressed within 48 hours, with a proposed solution provided [2] - Companies are also instructed to maintain power banks in a high-charge state and inform consumers of the remaining battery percentage, along with establishing regular maintenance and abnormal recovery mechanisms to eliminate unfair terms [2]
北京推出共享充电宝公约 满5分钟才能收费、保证机柜足够空位
Mei Ri Jing Ji Xin Wen· 2025-08-20 06:47
每经AI快讯,8月20日,据北京市消协网站,北京市消费者协会推出《北京共享充电宝行业自律公 约》。目前,怪兽、美团、街电等8家覆盖全市95%运营点位的企业已经签署《公约》,承诺通过技术 升级和人员培训等措施保障服务落地。在计价方面,《公约》建议租借费用计时单位不超过15分钟,第 一个计时单位内需满5分钟才能收取该时段费用,从第二个计时单位起,不足一个单位不收费。同时规 定企业必须在线上租借页面醒目位置公示收费规则,包括免费时长、计费标准、封顶价格及押金政策。 (文章来源:每日经济新闻) ...
满五分钟才能收费,北京推出共享充电宝行业自律公约
Xin Jing Bao· 2025-08-20 04:48
Core Points - The Beijing Consumer Association has introduced a self-discipline convention for the shared power bank industry, focusing on transparency in pricing, convenience in borrowing and returning, and efficiency in complaint response [1] - Eight companies, including Monster, Meituan, and Street Electric, which cover 95% of the city's operational points, have signed the convention, committing to service improvements through technology upgrades and staff training [1] Pricing and Transparency - The convention proposes to optimize the pricing model, with rental fees calculated in units not exceeding 15 minutes, charging for the first unit if usage exceeds 5 minutes [1] - Clear pricing rules must be displayed prominently on online rental pages, including free usage duration, billing standards, cap prices, and deposit policies [1] Consumer Rights and Service - The convention aims to eliminate unfair contract terms by establishing a fair and transparent contract management system, clearly defining service responsibilities [1] - Shared power banks must maintain high battery levels and inform consumers of the remaining battery percentage at the time of lending [2] Operational Efficiency - Companies should ensure sufficient space in power bank cabinets to allow timely returns by consumers [3] - A mechanism for pausing billing should be established for consumers unable to return due to a lack of available return points or cabinets [3] - Customer service must be improved, with contact numbers displayed on power banks and official pages, ensuring timely responses [3] Maintenance and Complaint Handling - Regular maintenance and an exception recovery mechanism should be established to inspect and withdraw malfunctioning devices [4] - Consumer complaints must be addressed within 48 hours, with practical solutions provided [5]
满5分钟才能收费、保证机柜足够空位 北京推出共享充电宝公约
Bei Jing Shang Bao· 2025-08-20 04:20
针对消费者反映的"归还不便"问题,《公约》要求企业合理控制共享充电宝机柜空置率,应保证足够空 位供消费者及时现场归还。如因网点少、机柜无空位等原因导致无法归还,经企业核实后应暂停计费; 因产品自身原因或其他不可抗力因素导致消费者无法归还,应免除本次使用费用。 此外,《公约》还要求企业完善客户服务,在充电宝、机柜、官方页面等位置公布客服电话,确保及时 响应。消费者投诉需在48小时内受理并提出解决方案。出借的充电宝保持高电量状态并明确告知消费者 剩余电量百分比,建立定期维护和异常回收机制,杜绝不公平格式条款。 在计价方面,《公约》建议租借费用计时单位不超过15分钟,第一个计时单位内需满5分钟才能收取该 时段费用,从第二个计时单位起,不足一个单位不收费。同时规定企业必须在线上租借页面醒目位置公 示收费规则,包括免费时长、计费标准、封顶价格及押金政策。 北京商报讯(记者 付斌)近日,北京市消费者协会推出《北京共享充电宝行业自律公约》(以下简称 《公约》),建议租借费用计时单位不超过15分钟并设置封顶价格。目前,怪兽、美团、街电等8家覆 盖全市95%运营点位的企业已经签署《公约》,承诺通过技术升级和人员培训等措施保障服 ...
北京推出共享充电宝行业自律公约 涉计价透明、借归便利等
Zhong Guo Xin Wen Wang· 2025-08-20 03:15
《公约》提到,应杜绝不公平格式条款。建立公平透明的合同管理体系,明确服务责任边界,杜绝单方 面加重消费者责任的条款。应保持高电量出借。共享充电宝出借时应保持高电量,且明确告知消费者剩 余电量百分比。 《公约》指出,应合理控制空置率。共享充电宝机柜应保证足够空位,确保消费者能及时现场归还。应 建立暂停计费、免费计费机制。消费者因所在地归还网点少,机柜无空位等原因难以及时归还共享充电 宝时,企业核实后应暂停计费。因共享充电宝产品自身原因或者其他不可抗力因素导致的消费者无法归 还的情况,应免除消费者本次使用费用。 中新网北京8月20日电 (记者吕少威)记者20日从北京市消费者协会获悉,为进一步规范共享充电宝行业 发展,该协会推出《北京共享充电宝行业自律公约》(下称《公约》),围绕收费计价透明化、借出归还 便利化、投诉响应高效化等方面提出九项措施。怪兽、美团、街电等8家覆盖全市95%运营点位的企业 目前已经签署《公约》,承诺通过技术逐步升级、人员培训等措施保障服务落地。 《公约》提出,应明示收费规则。在线上租借页面醒目位置明确公示收费规则,包括免费时长、计费标 准、封顶价格及押金政策。应优化计价模式。租借费用计时单位 ...
怪兽充电上涨19.15%,报1.4美元/股,总市值3.55亿美元
Jin Rong Jie· 2025-08-18 13:53
Group 1 - The core point of the news is that Monster Charging (EM) experienced a significant stock price increase of 19.15%, reaching $1.4 per share, with a total market capitalization of $355 million as of August 18 [1] - Financial data indicates that as of December 31, 2024, Monster Charging's total revenue is projected to be 1.894 billion RMB, reflecting a year-on-year decrease of 35.97% [1] - The net profit attributable to the parent company is expected to be -13.534 million RMB, showing a year-on-year decline of 115.25% [1] Group 2 - Important reminder: Monster Charging is set to disclose its mid-year report for the fiscal year 2025 on August 28, with the actual disclosure date subject to the company's announcement [2] - Smart Share Global Limited, the parent company of Monster Charging, is registered in the Cayman Islands and operates primarily through its domestic subsidiary, Shanghai Zhixiang Technology Co., Ltd., which is a leading "Internet of Things + Life Services" company [2] - The subsidiary provides mobile device charging services through a comprehensive online and offline network, allowing users to rent power banks via the Monster Charging app and return them at any point of interest (POI) [2]
凌晨1时15分特朗普将与泽连斯基在白宫会晤;三大期指齐跌,中概股普涨,爱奇艺涨超15%;加密货币交易所股齐跌【美股盘前】
Mei Ri Jing Ji Xin Wen· 2025-08-18 12:08
Group 1 - Ukrainian President Zelensky is set to meet with US President Trump on August 18, 2023, to discuss the ongoing Russia-Ukraine conflict, followed by a multilateral meeting with European leaders [1] - Major US stock indices, including Dow Jones, S&P 500, and Nasdaq, experienced slight declines, with Dow futures down 0.15%, S&P 500 futures down 0.16%, and Nasdaq futures down 0.16% [2] - Semiconductor stocks in the US saw a collective decline, with Intel down 1.18%, AMD down 0.77%, and Nvidia down 0.38% [3] Group 2 - The Federal Reserve has relaxed its regulatory stance on banks' cryptocurrency activities, leading to a drop in cryptocurrency exchange stocks, with Coinbase down 1.67% and Circle down 1.07% [5] - Novo Nordisk's weight loss drug Wegovy received FDA approval for treating metabolic fatty liver disease, resulting in a 4.02% increase in the company's stock [6] - OpenAI employees plan to sell approximately $6 billion worth of stock at a valuation of $500 billion to a group of investors including Thrive Capital and SoftBank [7] Group 3 - Tesla is offering rental discounts of about 40% in the UK due to declining sales, with July sales dropping to 987 units, a year-on-year decrease of approximately 60% [8] - NIO announced plans to enter the markets of Singapore, Uzbekistan, and Costa Rica between 2025 and 2026, with a collaboration in Singapore to launch a right-hand drive model [9]
【美股盘前】凌晨1时15分特朗普将与泽连斯基在白宫会晤,三大期指齐跌;中概股普涨,爱奇艺涨超15%;美联储放松银行加密货币监管,加密货币交易所股齐跌;W...
Mei Ri Jing Ji Xin Wen· 2025-08-18 11:11
Group 1 - Ukrainian President Zelensky arrived in Washington for a meeting with President Trump, scheduled for August 18, 1:15 PM ET, followed by a multilateral meeting with European leaders to discuss the Russia-Ukraine conflict [1] - Major U.S. stock index futures showed a decline, with Dow futures down 0.15%, S&P 500 futures down 0.16%, and Nasdaq futures down 0.16% [2] - U.S. semiconductor stocks experienced a collective drop, with Intel down 1.18%, AMD down 0.77%, and Nvidia down 0.38% [3] Group 2 - The Federal Reserve announced the cessation of its "new activity regulatory program" aimed at enhancing cryptocurrency business oversight in banks, leading to declines in cryptocurrency exchange stocks, with Coinbase down 1.67% and Circle down 1.07% [5] - Novo Nordisk's weight loss drug Wegovy received FDA approval for treating metabolic fatty liver disease, resulting in a 4.02% increase in the company's stock [6] - OpenAI employees plan to sell approximately $6 billion worth of stock at a valuation of $500 billion to a group of investors including Thrive Capital and SoftBank [7] Group 3 - Tesla is offering rental discounts of about 40% in the UK due to a significant drop in sales, with July sales falling to 987 units, a year-on-year decrease of approximately 60% [8] - NIO announced plans to enter the markets of Singapore, Uzbekistan, and Costa Rica between 2025 and 2026, with a collaboration in Singapore to launch its first right-hand drive model [9]