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恰逢时代少年团演唱会,上海市流入人数创暑运高峰
第一财经· 2025-08-21 11:13
恰逢时代少年团演唱会,近一周上海市流入人数环比7月同期提升9.0%,创暑运以来高峰。 航班管家数据显示,在"时代少年团"演唱会(演出日期20日、21日、23日、24日)于上海举办之 前,8月18日、19日、20日三日流入上海人数环比上周同期增长12%。 在进入上海市的出行方式中,汽车占比61.1%,飞机14.3%,火车24.6%。 ...
东航资深乘务长的2025暑运:以多重角色在云端写责任
Zhong Guo Min Hang Wang· 2025-08-19 10:04
Core Viewpoint - The article highlights the critical role of flight attendants, particularly focusing on the experiences of a senior flight attendant, He Tian, during the busy summer travel season in 2025, emphasizing their multifaceted responsibilities in ensuring passenger safety and comfort [1][2][3] Group 1: Flight Attendant Responsibilities - He Tian has accumulated nearly 15,000 hours of service over 18 years, showcasing her dedication and expertise in managing various roles during flights, including safety, emergency response, and emotional support for passengers [1][2] - During a flight from Taiyuan to Kunming, He Tian successfully assisted a passenger experiencing anxiety by guiding them through breathing exercises and providing emotional reassurance, demonstrating the importance of flight attendants in passenger well-being [2] - The increase in travel demand has led to a rise in unaccompanied minors and student groups on flights, requiring flight attendants to take on additional responsibilities, such as ensuring children's safety and comfort throughout the journey [2] Group 2: Service Innovations - Starting July 1, Eastern Airlines introduced a "pet in cabin" service, which has increased the workload for flight attendants but has also enhanced passenger satisfaction, reflecting the airline's commitment to innovative customer service [2] - He Tian emphasizes the importance of sincerity in service, believing that genuine care for passengers leads to a rewarding experience for both the crew and travelers [3]
民航“反内卷”启动,三大航上半年亏损超40亿元
21世纪经济报道· 2025-08-18 15:38
Core Viewpoint - The civil aviation industry in China is experiencing record-high transportation volumes, but faces significant financial losses and increasing competition pressures, prompting the introduction of self-regulatory measures to combat "involution" in the market [1][5][12]. Group 1: Transportation Volume and Growth - In July, China's civil aviation industry achieved a historical high with a total transportation turnover of 148 billion ton-kilometers, a passenger volume of 71.82 million, and cargo mail volume of 867,000 tons, representing year-on-year growth of 8.6%, 3.9%, and 15.3% respectively [1][6][7]. - Domestic passenger transport reached 64.73 million, up 2.7% year-on-year, while international routes saw a 15.7% increase with 7.09 million passengers [6]. - Cargo transport also showed strong growth, with domestic routes handling 479,000 tons (up 10.8%) and international routes 388,000 tons (up 21.5%) [7]. Group 2: Financial Performance of Major Airlines - The three major airlines reported losses exceeding 40 billion yuan in the first half of the year, with Air China expecting a net loss of 1.7 to 2.2 billion yuan, China Eastern Airlines projecting a loss of 1.2 to 1.6 billion yuan, and China Southern Airlines estimating a loss of 1.338 to 1.756 billion yuan [5][10]. - Factors contributing to these losses include market supply imbalances, changes in passenger demographics, competition from high-speed rail, and increased international uncertainties [10]. Group 3: Price Trends and Market Dynamics - Despite the peak travel season, average ticket prices in July fell by 8.8% year-on-year, indicating weak price performance [11]. - The industry anticipates a potential reduction in supply and a gradual increase in demand as the economy recovers, which may support price increases in the future [11]. Group 4: Regulatory Measures and Industry Response - The China Air Transport Association released a self-regulatory charter aimed at addressing "involution" in the industry, emphasizing adherence to market rules and anti-competitive practices [1][12][14]. - The charter seeks to curb malicious competition, such as predatory pricing and false advertising, and aims to enhance the overall market order [1][12]. - Experts suggest that the charter's implementation could help stabilize the market and improve the industry's long-term competitiveness [14]. Group 5: Recommendations for Market Expansion - To avoid "involution," experts recommend expanding international routes to meet the growing demand for business travel and cross-border tourism, which could enhance the global market share of Chinese airlines [15][16]. - Proper allocation of capacity between trunk and regional flights is essential to prevent competition that undermines pricing and service quality [16]. - A coordinated development strategy between high-speed rail and civil aviation is necessary to optimize the transportation system and mitigate price wars [16].
海航控股7月国际旅客运输量同比增长20.42% 加速推进国际合作
Zheng Quan Ri Bao Wang· 2025-08-15 13:45
Group 1 - Hainan Airlines Holdings Co., Ltd. reported significant operational data for July 2025, showcasing strong market competitiveness and brand influence through achievements in summer travel guarantees, international route expansion, and service quality enhancement [1][2] - In July, the company achieved a 3.15% year-on-year increase in revenue passenger kilometers (RPK), reaching 12,919.93 million kilometers, with international RPK growing by 21.73% to 2,428.82 million kilometers [1] - Passenger transport volume increased by 0.19% year-on-year to 6,748.98 thousand passengers, with international passenger transport volume rising by 20.42% to 363.86 thousand passengers [1] Group 2 - During the peak summer travel season (July 1 to August 31), Hainan Airlines plans to operate approximately 53,000 domestic and international flights, aiming to transport nearly 9.06 million passengers, with international and regional flights increasing by 58% [1][2] - Hainan Airlines has established over 60 international and regional routes from major cities such as Beijing, Shanghai, and Shenzhen, enhancing its network for efficient cross-border travel [2] - The airline continues to innovate in service quality, having been awarded the "SKYTRAX Five-Star Airline" for 14 consecutive years, and is focused on improving passenger experience through various initiatives [2]
暑运“大考”中的“空姐”大“变身”:十八年如一日,云端写责任
Zhong Guo Min Hang Wang· 2025-08-13 12:43
Core Viewpoint - The article highlights the multifaceted roles of flight attendants during the peak summer travel season, emphasizing their responsibilities in ensuring flight safety, managing passenger emotions, and providing exceptional service [1][2][3]. Group 1: Flight Attendant Responsibilities - Flight attendants, particularly those like He Tian from Eastern Airlines Shanxi Branch, play a crucial role in maintaining flight safety, managing cabin order, and providing food services while coordinating with the crew [2]. - During peak travel times, flight attendants must be prepared for sudden flight assignments, requiring them to be on standby and manage their time effectively [2]. - Emotional management is vital, as flight attendants must maintain a positive demeanor even when facing personal challenges [3]. Group 2: Passenger Interaction and Support - Flight attendants are essential in calming anxious passengers during flight delays, often providing reassurance and emotional support [6]. - They proactively anticipate passenger needs, such as offering drinks or assistance, and engage in thoughtful gestures like celebrating special occasions [6]. - The role of flight attendants has evolved to include caring for unaccompanied minors, acting as temporary guardians during flights [10]. Group 3: Emergency Response and Training - Flight attendants undergo regular training to enhance their emergency response skills, ensuring they can effectively handle medical situations onboard [8]. - Continuous professional development is emphasized, with training covering both theoretical knowledge and practical skills [8]. - The commitment to safety and service is reflected in the rigorous training processes that flight attendants undergo, which are crucial for maintaining high standards in the industry [8]. Group 4: Personal Experiences and Insights - He Tian's extensive experience, including over 15,000 flight hours, has shaped her understanding of the importance of genuine service and emotional connection with passengers [12]. - The article illustrates the personal sacrifices and physical challenges faced by flight attendants, which they view as badges of honor in their profession [12]. - The essence of the job lies in the reciprocal warmth between flight attendants and passengers, highlighting the significance of sincere service in the aviation industry [12].
暑运以来全国铁路累计发送旅客突破6亿人次
Yang Shi Xin Wen· 2025-08-12 14:45
Core Insights - The National Railway Group reported that from July 1 to August 11, a total of 616 million passengers were transported, representing a year-on-year increase of 4.0% [1] - The average daily passenger volume reached 14.675 million [1] - A total of 561 additional passenger trains were put into service during this period [1] Passenger Trends - Popular routes included those between Beijing and Shanghai, as well as Zhengzhou and routes from Xi'an to Chengdu [1]
暑假出游高铁票怎么买最划算、如何快速找到车厢?这份秘籍请收好
Yang Shi Xin Wen· 2025-08-06 03:57
Core Viewpoint - The introduction of new ticketing options such as "count tickets" and "periodic tickets" enhances convenience for travelers during the peak summer travel season, allowing for more flexible and cost-effective travel options [1][2]. Ticketing Innovations - "Count tickets" allow travelers to take up to 20 trips within 90 days on specified routes and classes, providing flexibility for multi-destination travel [2]. - "Periodic tickets" enable up to 60 trips within 30 days on designated routes and classes, catering to frequent commuters [2]. - For example, a round trip ticket from Beijing to Xi'an and then to Luoyang costs approximately 1180 yuan, while the tourism count ticket is priced at 1008 yuan, offering significant savings [2]. User Experience Enhancements - Travelers can purchase these tickets through the railway 12306 website or app, with no need for advance seat reservations, as entry can be done by scanning an ID card [4]. - Unused count tickets are fully refundable, while periodic tickets cannot be refunded once activated [4]. - Travelers can reserve up to 10 seats for different trains to avoid delays, with reminders to cancel unused reservations to avoid counting against their ticket usage [6]. Efficient Boarding Process - Information about boarding gates is available through various channels, including station displays and the railway 12306 app, allowing travelers to locate their boarding gates easily [8]. - LED screens at most stations display carriage order information, helping travelers navigate to their respective carriages [10]. - Color-coded markers at stations indicate the positions of carriages for both standard and reverse formations, facilitating easier access for passengers [12]. Operational Adjustments - During peak travel times, measures such as increased staff and additional ticket verification points are implemented to manage high passenger volumes, particularly at busy stations like Shenzhen North, which sees up to 400,000 passengers daily [12]. - The railway authorities also provide real-time updates on train operations, especially during adverse weather conditions, to ensure smooth travel experiences [12][13].
暑运首月南航在湘承运旅客近60万人次
Chang Sha Wan Bao· 2025-08-04 08:53
Core Insights - The article highlights the strong performance of China Southern Airlines (CSA) in Hunan during the summer travel peak, with significant increases in flight operations and passenger numbers [1][3]. Group 1: Flight Operations - In the first month of the summer travel season, CSA executed 2,145 inbound and outbound flights in Hunan, with over 170 additional flights, serving nearly 600,000 passengers [1][3]. - The average daily seat capacity reached 12,300, demonstrating the airline's commitment to meeting travel demand [1]. Group 2: Market Performance - The airline's domestic routes from Changsha to popular destinations like Tianjin, Xiamen, Qingdao, and Kunming achieved a passenger load factor of around 90% [3]. - International routes, including those to Tokyo and Nairobi, also showed strong performance with load factors close to 90% [3]. Group 3: Capacity and Pricing Strategy - CSA plans to increase its daily flight volume to a maximum of 146 flights in Hunan during the peak of August [3]. - To attract travelers during the expected decline in passenger flow in mid to late August, the airline is offering discounted fares on certain routes, such as Changsha to Beijing Daxing starting at 540 yuan, Changsha to Qingdao at 580 yuan, and others [3]. Group 4: Operational Efficiency - In July, the on-time performance of outbound flights from Changsha improved by 15.10% year-on-year, indicating enhanced operational efficiency [3]. Group 5: Customer Experience Initiatives - CSA has focused on improving passenger experience by dynamically increasing check-in counters and providing special services for vulnerable groups, assisting over 2,700 passengers with special needs [5]. - The airline introduced a "pet in cabin" service, successfully accommodating 9 pets traveling with their owners, and utilized 65 volunteers to enhance passenger guidance during key processes [5].
民航旅客创历史新高,但热门航线票价降幅超两成
Di Yi Cai Jing· 2025-08-02 11:19
Core Insights - The summer travel season is a critical period for airlines, significantly impacting their annual profitability, with July's passenger transport volume reaching a record high of 71.2 million, a 3.0% year-on-year increase [2][3] - Despite the increase in passenger volume, the average ticket price for domestic economy class has decreased compared to last year, with some popular routes experiencing price drops exceeding 10% [2][7] Passenger Volume and Pricing - The Civil Aviation Administration of China projected a total of 150 million passengers during the summer travel season, with a daily average of approximately 2.44 million, reflecting a 6.6% increase from the previous year [3] - Domestic routes saw over 60.34 million passengers in July, a 3% year-on-year increase, while international routes recorded over 7.76 million passengers, a 10% increase [3] - Beijing Daxing Airport reported a 7.12% year-on-year increase in passenger volume since the start of the summer travel season [3] Capacity and Route Trends - Airlines have increased capacity compared to last year, particularly in tourist-heavy provinces, with Qinghai seeing a 16% increase and Xinjiang a 12% increase in inbound capacity [3][6] - Popular tourist destinations like Xinjiang and Yunnan have seen significant growth in ticket bookings, with increases over 10% year-on-year [6] Pricing Challenges - The average ticket price for domestic economy class in July was 840 yuan, a 7.5% decrease year-on-year and a 5.0% decrease compared to 2019 [7] - Among the top 20 domestic routes, only one route saw a price increase, while the majority experienced varying degrees of price decline, with some routes seeing drops exceeding 10% [7] International Travel Recovery - International flight recovery remains below pre-pandemic levels, with only 89.1% of flights restored compared to July 2019 [9] - Recovery rates vary significantly by region, with flights to Japan exceeding 100% recovery, while flights to Thailand are at only 54.6% [10][12] - The shift in international travel patterns has led to increased flights to Central Asia, Africa, and Middle Eastern countries, with over 70% of passenger flights now directed to "Belt and Road" countries [12]
暑运服务台 | 五花八门“消暑神器”哪些能带?有什么要求?
Yang Shi Wang· 2025-08-02 08:04
Core Viewpoint - The article discusses the regulations regarding the carrying of summer cooling items on trains during the peak travel season, emphasizing safety and compliance with transport rules [1][3]. Group 1: Allowed Items - Passengers can carry small electric fans as long as they do not disturb others, as they are considered ordinary electrical appliances [3]. - Sealed ice packs for storing perishable food and medications are permitted, provided they are intact and leak-free [5]. - Non-pressurized sunscreen products like creams and lotions can be carried without restrictions [7]. Group 2: Restricted Items - Sunscreen sprays and similar aerosol products are limited to one bottle per person, with a maximum capacity of 150 milliliters, and the total for similar products cannot exceed 600 milliliters [7]. - Flammable items such as flower dew and perfumes are restricted to a maximum of 100 milliliters per bottle, with only one bottle allowed per person [7]. - Cosmetics containing flammable substances like alcohol and ether are prohibited, while disinfectant wipes with 75% alcohol content are allowed [9]. Group 3: Additional Information - Passengers uncertain about what items can be carried are encouraged to check the railway's official app or website, or contact customer service for clarification [9]. - Items not allowed on board can be shipped via express delivery services available at many train stations [9].