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境外业务同比增长390% 携程商旅发布全球差旅解决方案
Bei Jing Shang Bao· 2025-11-11 17:49
北京商报讯(记者吴其芸)近日,2025年携程集团全球合作伙伴峰会商旅分论坛暨携程商旅伙伴大会举 办。会上,携程商旅推出了两项重要发布——全球差旅解决方案以及"小蓝心"守护计划,明确提出 以"全球化"与"高品质服务"作为双引擎,推动商旅管理行业从"价格竞争"向"价值服务"转型。 据介绍,2025年以来,携程商旅已服务2.5万家中资企业出海,境外企业客户数同比增长390%。自2023 年启动"全球影响力计划"以来,其服务覆盖的目的地城市数量增长88%,遍及203个国家和地区。在这 一过程中,携程商旅积累了不同类型客户的差旅管理经验,并在大会上发布了"全球差旅解决方案全景 图"。 此外,面对商旅行业长期存在的"卷低价"困局,携程商旅此次发布了以"5+1"保障体系为核心的"小蓝 心"守护计划,覆盖行程、应急、体验、合规与系统五大场景,并设立千万级保障基金,用于紧急行程 处理、退款保障与体验补偿。 携程商旅CEO宋涛透露,携程商旅国际业务实现显著增长,其中新加坡客户数同比增长290%,日本市 场实现翻倍增长。为支撑全球化服务能力,携程商旅今年在国际化技术投入上同比增长130%,重点用 于系统稳定性、数据安全与全球资源整 ...
MHmarkets迈汇平台:国际服务网络与跨境支持
Sou Hu Cai Jing· 2025-07-08 13:24
Core Insights - MHmarkets aims to provide seamless trading experiences through a global service network and cross-border support, highlighting the potential of international markets [1][3] - The company has expanded its operations across multiple countries and regions, establishing branches on various continents to offer efficient financial services [3][5] - A focus on localized solutions and advanced technology is essential for enhancing user experience and meeting diverse client needs [3][4] Global Business Strategy - The company utilizes a cross-border support strategy to better serve clients from different regions, ensuring their needs are met promptly [3][4] - By integrating service resources from various countries, the company aims to maintain transaction fluidity and stability [3][4] - Continuous investment in technology and innovation is crucial for optimizing platform stability and security [5][6] Customer Service and Satisfaction - Dedicated customer service teams in different countries help address local client issues, enhancing customer satisfaction and loyalty [4][9] - A multilingual support system facilitates smooth communication with clients from diverse cultural backgrounds [4][9] - The company emphasizes the importance of understanding unique market demands to provide tailored services [4][10] Market Analysis and Risk Management - The use of market analysis tools allows for better understanding of market dynamics and informed investment decisions [6][7] - Diversified investment options help in risk management by spreading investments across various asset classes [6][7] - The company employs strict market analysis and a dedicated risk management team to monitor and respond to potential risks [16] Technology and User Experience - The platform's user interface is designed for simplicity and efficiency, directly impacting user satisfaction [11][12] - Continuous feedback collection from users is vital for understanding their needs and making targeted improvements [12][13] - The company is committed to enhancing cross-platform usability to ensure seamless experiences across devices [11][12]