国务院反垄断反不正当竞争委员会办公室对外卖平台服务行业市场竞争状况开展调查、评估 百万用户都在看 刚刚，暴涨超90%！人工智能，重磅来袭！ 利好突现！A50，异动！ 大动作！"国家队"，重磅出手！ 中共中央政治局常务委员会召开会议 伊朗，突发！大范围断网！ 特朗普，突袭！刚刚，集体大跳水！ 违法和不良信息举报电话：0755-83514034 邮箱：bwb@stcn.com 近日，国务院反垄断反不正当竞争委员会办公室依据《中华人民共和国反垄断法》，对外卖平台服务行业 市场竞争状况开展调查、评估。 对此，国务院反垄断反不正当竞争委员会办公室有关负责同志答记者问。 问： 请介绍一下国务院反垄断反不正当竞争委员会办公室宣布对外卖平台服务行业开展市场竞争状况调 查评估的相关背景和主要考虑？ 答： 党中央、国务院高度重视平台经济创新和健康发展。外卖平台服务行业作为我国平台经济的重要组 成部分，在促进消费、扩大就业、推动创新等方面发挥了重要作用。但近段时间以来，外卖平台服务行业 拼补贴、拼价格、控流量等问题突出，挤压实体经济，加剧行业"内卷式"竞争，社会各方面反映强烈。为 推动外卖平台依法合规经营、公平有序竞争，形成优质优 ...

在营造安全放心线上消费环境方面，其中一项具体措施是：促进信息公开。规范引导平台、平台内经营者"亮照、亮证、 亮规则"，督促平台清理无效证照。强化线上消费领域信用体系建设，依法公示消费投诉信息、行政执法信息和企业信用信 息。督促平台依法公示服务协议和交易规则，引导平台内经营者如实披露产品和服务质量等相关信息。 （编辑 何帆） 围绕"提升产品和服务供给质量""加强经营主体全面质量管理""治理网络交易违法经营行为""强化网络交易平台质量监 管""营造安全放心线上消费环境"五个方面，《指导意见》提出了15项具体措施。 本报讯 （记者寇佳丽）12月12日，国家市场监督管理总局、商务部等多部门联合发布《关于提升网络交易平台产品和服务 质量的指导意见》（以下简称《指导意见》）。 在提升产品和服务供给质量方面，其中一项具体措施是：培育大众信赖的网络经营主体。引导平台算法逻辑向优质侧重。 推进平台内产品质量分级试点，鼓励设立质量分级专区。发展一批放心消费网店、直播间，培育一批服务质量好、创新动能 足、带动作用强的线上品牌。鼓励平台优化完善信用评价机制，将市场监管部门依法共享的经营异常名录、严重违法失信名 单、行政处罚、信用修复 ...

Core Viewpoint - The guidance aims to enhance the quality of products and services on online trading platforms, which is crucial for improving the online consumption environment, meeting the growing needs of the people, and promoting the innovation and healthy development of the platform economy [1][7]. Group 1: Overall Requirements - The initiative is guided by Xi Jinping's thought and aims to implement the spirit of the 20th National Congress and subsequent plenary sessions, focusing on a people-centered development approach [2][8]. - By 2030, the goal is to significantly improve the quality of platform products and services, effectively address key quality issues, enhance standardization, and optimize the online trading environment [2][8]. Group 2: Enhancing Product and Service Quality - The plan includes promoting quality innovation in online sales of various sectors such as home appliances, textiles, and food, and encourages collaboration among platforms, manufacturers, and research institutions for quality improvement [3][9]. - It emphasizes the need for standardized online service quality management and encourages the use of advanced technologies like 3D modeling and AR/VR for better user experience [3][9]. - The initiative aims to cultivate trustworthy online business entities and improve credit evaluation mechanisms to ensure transparency and accountability [3][9]. Group 3: Strengthening Quality Management - Platforms are encouraged to adopt comprehensive quality management systems and establish chief quality officer roles to enhance oversight and continuous improvement [4][10]. - There is a focus on improving the quality management capabilities of platform operators, including establishing a quality control system that encompasses supplier management and product recall processes [4][10]. - The initiative also aims to enhance the quality awareness of live-streaming e-commerce practitioners through training and establishing a blacklist for non-compliance [4][10]. Group 4: Addressing Illegal Business Practices - The guidance includes measures to combat counterfeit products and misleading marketing practices, ensuring that platforms enforce strict verification of product information [5][11]. - It aims to regulate unfair competition and pricing violations, ensuring that platforms and operators adhere to legal pricing practices [5][11]. Group 5: Strengthening Quality Supervision - The plan promotes the implementation of a "product digital passport" to enhance traceability and verification of product quality [6][11]. - It emphasizes the use of advanced technologies for smart regulation and the establishment of a national quality safety monitoring platform [6][11]. - The initiative calls for improved collaboration between regulatory bodies to ensure effective oversight and enforcement of quality standards [6][11]. Group 6: Creating a Safe Online Consumption Environment - The guidance encourages transparency in information disclosure by platforms and operators, including the publication of service agreements and consumer complaint information [12][12]. - It aims to enhance after-sales service systems and streamline dispute resolution processes to improve consumer rights protection [12][12]. - The initiative supports the establishment of online mechanisms for resolving quality disputes and encourages consumer organizations to engage in public interest litigation [12][12].

Core Viewpoint - The State Administration for Market Regulation has drafted the "Antitrust Compliance Guidelines for Internet Platforms (Draft for Comments)" to solicit public opinions, aiming to help platform operators identify and manage antitrust compliance risks effectively [1][2]. Group 1: Purpose and Nature of the Guidelines - The guidelines aim to promote innovation and healthy development in the platform economy by fostering a fair competitive market environment [2]. - The guidelines are non-binding and serve as a general reference for antitrust compliance, helping to reduce uncertainty costs for platform operators [2]. - The guidelines focus on enhancing the specificity and effectiveness of antitrust compliance management by summarizing regulatory enforcement experiences and identifying new types of monopolistic risks in eight scenarios [2][6]. Group 2: Identifying Monopolistic Agreement Risks - Platform operators are advised to avoid reaching monopolistic agreements during service provision or self-operated business activities [3]. - A basic analytical framework is provided for identifying monopolistic agreement risks, including assessing whether behaviors fall under prohibited conditions of the Antitrust Law [3][4]. - Specific behaviors that may constitute monopolistic agreements are detailed, guiding operators to prevent such risks [3]. Group 3: Identifying Abuse of Market Dominance Risks - Operators with significant market power should regularly assess their market dominance and avoid engaging in abusive behaviors [4][5]. - The guidelines outline factors to consider when determining market dominance, such as market share, competitive conditions, and dependency of other operators [5]. - Examples of abusive behaviors are provided, including unfair pricing and refusal to deal, to help operators understand and avoid such risks [5]. Group 4: Risk Management and Compliance - The guidelines encourage operators to establish a comprehensive risk management system, including risk assessment, reminders, prevention, and compliance rectification [7][9]. - Operators are advised to conduct risk assessments based on industry characteristics and market conditions, implementing a tiered management approach [7]. - The guidelines emphasize the importance of reviewing platform rules and algorithms to ensure compliance and mitigate risks [8]. Group 5: Establishing Compliance Mechanisms - Operators are encouraged to set up dedicated antitrust compliance management institutions and ensure effective implementation of compliance measures [9]. - The guidelines suggest creating a closed-loop risk management mechanism, including compliance reporting, training, and supervision [9].