网络交易平台
Search documents
2月多条新规施行,包括不得拒收现金、不得大数据“杀熟”等
Jin Rong Jie· 2026-02-01 07:13
Group 1 - The People's Bank of China, in collaboration with the National Development and Reform Commission and the Financial Regulatory Administration, will implement the "Regulations on Cash Payment and Services in Renminbi" starting February 1, 2026. This regulation mandates that businesses must support cash payments in face-to-face services and maintain reasonable change availability [1] - The regulation also requires that self-service devices and areas managed by a unified card system must clearly display payment methods and service contact information. Any conversion fees for cash payments are prohibited [1] Group 2 - The State Administration for Market Regulation and the National Internet Information Office will enforce the "Supervision and Management Measures for Online Trading Platforms" from February 1, 2026. This measure prohibits unreasonable restrictions on operators' business activities and the imposition of unreasonable fees or penalties [2] - The regulation aims to protect consumer rights and prevent practices such as "big data price discrimination" and unilateral changes to platform rules that harm member rights [2] Group 3 - The "Supervision and Management Measures for Live E-commerce" will also take effect on February 1, 2026. This regulation requires live e-commerce platforms to take timely action against violations reported by regulatory authorities, including warnings, limiting functions, and account closures [2] - The measures will include oversight of digital influencers and AI-generated content to prevent the misuse of new technologies for spreading false information, promoting the regulated application of AI in the live e-commerce sector [2]
网络交易平台新规:会员权益有变化,需在消费者续费前充分告知
2 1 Shi Ji Jing Ji Bao Dao· 2026-01-09 02:26
Core Viewpoint - The State Administration for Market Regulation and the National Internet Information Office jointly issued new regulations aimed at addressing issues in online trading platforms and live e-commerce, focusing on consumer rights and platform responsibilities [1] Group 1: Online Trading Platform Regulations - The new regulations require platforms to provide clear reasons and bases when imposing negative management measures on operators and consumers, particularly regarding penalties or compensation [1] - Platforms must inform consumers of any changes to membership rules before renewal, ensuring transparency about changes in member rights [1] Group 2: Live E-commerce Regulations - The regulations aim to tackle problems such as "refund only," "lowest price across the network," and platform penalties, promoting fair practices in the live e-commerce sector [1]
两部门发布新规加强平台监管 剑指“大数据杀熟”与直播乱象
Zheng Quan Shi Bao· 2026-01-07 22:20
Core Viewpoint - The newly released regulations by the State Administration for Market Regulation and the National Internet Information Office aim to address issues such as "refund only" and "lowest price across the network," as well as problems related to counterfeit goods and false marketing in live e-commerce [1][2]. Group 1: Platform Rules Supervision Management Measures - The "Platform Rules Supervision Management Measures" clarify the responsibilities and obligations of platform enterprises, focusing on enhancing governance transparency and fairness [1][2]. - New requirements include publicizing rule formulation and modification, soliciting opinions, and setting transitional periods to ensure the participation and right to know for merchants and consumers [1][2]. - The measures prohibit platforms from unreasonably restricting merchants' autonomy, charging unreasonable fees, imposing illegal fines, and diminishing member rights [1]. Group 2: Live E-commerce Supervision Management Measures - The "Live E-commerce Supervision Management Measures" specify the legal responsibilities of various parties involved in live e-commerce, including platform operators and live stream hosts, and establish a comprehensive responsibility system [2]. - The regulations introduce innovative supervisory tools, including flow control, and mandate platforms to take timely actions against reported violations, such as warning, limiting functions, and closing accounts [2]. - The measures also require the identification of AI-generated content in live e-commerce activities to prevent the spread of false information [2]. Group 3: Future Directions - The new regulations will serve as a catalyst for further addressing issues in live e-commerce, focusing on false advertising and AI impersonation of public figures [3]. - There will be an emphasis on strengthening content review responsibilities for platforms and strictly penalizing those that fail to fulfill their responsibilities [3]. - The initiative aims to enhance the legal literacy and professional ethics of industry personnel, promoting a healthy and orderly development of live e-commerce [3].
两部门发布新规加强平台监管剑指“大数据杀熟”与直播乱象
Zheng Quan Shi Bao· 2026-01-07 18:19
Core Viewpoint - The newly released regulations by the State Administration for Market Regulation and the National Internet Information Office aim to address issues such as "refund only" and "lowest price across the network," as well as problems related to counterfeit goods and false marketing in live e-commerce [1][2]. Group 1: Platform Rules Supervision Management Measures - The "Platform Rules Supervision Management Measures" clarify the responsibilities and obligations of platform enterprises, focusing on enhancing governance transparency and fairness [1][2]. - New requirements include publicizing rule formulation and modification, soliciting opinions, and setting transitional periods to ensure the participation and right to know for merchants and consumers [1][2]. - The measures prohibit platforms from unreasonably restricting merchants' autonomy, charging unreasonable fees, imposing illegal fines, and diminishing member rights [1]. Group 2: Live E-commerce Supervision Management Measures - The "Live E-commerce Supervision Management Measures" specify legal responsibilities for various parties involved in live e-commerce, including platform operators and live stream hosts, and establish a comprehensive responsibility system [2]. - The regulations introduce innovative supervisory tools, including flow control, and mandate platforms to take timely actions against reported violations, such as warning, limiting functions, and closing accounts [2]. - The measures also require the identification of AI-generated content in live e-commerce activities to prevent the spread of false information [2]. Group 3: Future Directions - The new regulations will serve as a catalyst for further addressing issues in live e-commerce, focusing on false advertising and AI impersonation of public figures [3]. - There will be an emphasis on strengthening content review responsibilities for platforms and strictly penalizing those that fail to fulfill their responsibilities [3]. - The initiative includes enhancing the legal literacy and professional ethics of industry personnel to promote healthy and orderly development in live e-commerce [3].
两部门:不得变相强制网络交易平台内经营者承担退款不退货等售后责任
YOUNG财经 漾财经· 2026-01-07 10:53
Core Viewpoint - The article discusses the newly released "Regulations on the Supervision and Management of Rules for Online Trading Platforms," which aims to standardize the formulation, modification, and execution of platform rules, ensuring the protection of the rights and interests of all parties involved in online transactions [2]. Group 1: Definition and Scope - The regulations define online trading platform operators as entities providing online business venues, transaction facilitation, and information publishing services for independent trading activities [3]. - The scope of platform operators has been refined to include those providing services such as social networking and live streaming, which facilitate online transactions [4]. Group 2: Responsibilities and Obligations - The regulations outline the responsibilities of platforms in the formulation, modification, and execution of rules, including obligations for information disclosure, public consultation, and the establishment of mechanisms for dispute resolution [4]. - Platforms must ensure that rules are clear and understandable, highlighting significant content related to fees and dispute resolution to protect the rights of operators and consumers [4]. Group 3: Consumer and Operator Protection - The regulations prohibit platforms from imposing unreasonable restrictions on operators' business activities, such as forcing operators to assume refund responsibilities without returns or participating in promotional activities [5]. - Platforms are also barred from engaging in price discrimination against operators under similar trading conditions [5]. Group 4: Enforcement and Collaboration - The regulations emphasize the need for collaboration between market regulation and cybersecurity departments, establishing mechanisms for information sharing and joint assessments [6]. - The regulations encourage platforms to publish compliance reports and engage in self-assessments or third-party evaluations to ensure adherence to the rules [6].
两项新规齐发!剑指“大数据杀熟”
证券时报· 2026-01-07 10:40
Core Viewpoint - The newly released regulations by the State Administration for Market Regulation and the National Internet Information Office aim to address issues such as "refund only" and "lowest price across the network," as well as problems related to counterfeit goods and false marketing in live e-commerce [1][2]. Group 1: Platform Rules Supervision - The "Platform Rules Supervision Measures" are designed to clarify the responsibilities and obligations of platform enterprises regarding their rules, addressing issues like arbitrary rule-making, abuse of rules, and lack of transparency in execution [3][4]. - The new regulations focus on four main areas to strengthen the accountability of platform enterprises: enhancing governance transparency, improving fairness in rule execution, safeguarding the rights of all parties, and establishing a multi-party supervision mechanism [4][5][6][7]. - Specific requirements include publicizing platform rules clearly, soliciting opinions from stakeholders, and ensuring that platforms inform users of any negative management measures taken against them [9][10][11][12]. Group 2: Live E-commerce Regulation - The "Live E-commerce Supervision Measures" aim to clarify the legal responsibilities of all participants in the live e-commerce ecosystem, including platform operators, live streamers, and service providers, while addressing issues like counterfeit goods and false marketing [15]. - The regulations introduce a comprehensive responsibility system that includes pre-qualification, tiered management, credit evaluation, and complaint mechanisms for live e-commerce platforms [15]. - New regulatory tools will be implemented to manage traffic and ensure compliance, including measures such as warning, limiting functions, and blacklisting non-compliant accounts [15][16].
不得大数据“杀熟”、损害会员权益 两部门联合发布《网络交易平台规则监督管理办法》
Zhong Guo Jing Ji Wang· 2026-01-07 10:03
Core Viewpoint - The newly released "Regulations on the Supervision and Management of Rules for Online Trading Platforms" aims to standardize the formulation, modification, and execution of platform rules, ensuring the protection of the legitimate rights and interests of all parties involved in online transactions [1][2]. Group 1: Responsibilities of Platforms - The regulations clarify the responsibilities and obligations of platforms in the process of formulating, modifying, and executing platform rules, including requirements for information disclosure, public consultation, transitional period settings, and complaint channels [1]. - Platforms are mandated to establish mechanisms for communication and negotiation on significant rule changes and for resolving transaction disputes within the platform [1]. Group 2: Specific Requirements for Information and Consumer Protection - The regulations detail specific requirements for platforms regarding information, network, and data security, as well as the protection of the legitimate rights of operators and consumers [2]. - Platforms must include clear information security clauses in their rules, specify norms for handling personal information, and fulfill obligations for protecting minors online [2]. - The regulations prohibit platforms from imposing unreasonable restrictions on operators' business activities, charging unreasonable fees or penalties, and from actions that harm consumer rights, such as data-driven price discrimination [2]. Group 3: Enforcement and Regulatory Mechanisms - The regulations emphasize the need for enhanced collaboration between market regulation and cybersecurity departments, establishing mechanisms for information sharing and joint assessments [2]. - Authorities are empowered to interview platform executives regarding compliance and to mandate corrective actions [2]. - The regulations encourage platforms to publish compliance reports and to conduct self-assessments or engage third parties for compliance evaluations [2].
两部门联合发文 商家不再被强制“仅退款”
Jing Ji Wang· 2026-01-07 09:25
Core Viewpoint - The new regulations aim to address the issues of "non-transparent and unfair" platform rules in online transactions, ensuring a more equitable environment for merchants and consumers [1][2]. Group 1: New Regulations - Platforms are prohibited from forcing merchants to offer "refund only" policies [2] - Platforms cannot compel merchants to purchase additional services like shipping insurance [2] - Merchants cannot be forced to participate in promotional activities or choose between options [2] - Unreasonable charging practices, such as duplicate fees and charging without service, are explicitly banned [2] - Any penalties or compensation fees must be reasonable and based on clear calculations to avoid excessive punishment for minor infractions [2] Group 2: Transparency and Fairness - Platform rules must be prominently displayed on the homepage to ensure accessibility and understanding [2] - New or modified rules must undergo public consultation, and platforms must summarize how feedback is incorporated [2] - Merchants have the right to seek explanations for penalties imposed by platforms, which must clarify the reasons and provide easy channels for appeals [2] - The regulations establish clear boundaries for platform operations, promoting transparency and fairness in the online trading environment [2]
剑指平台“仅退款”“会员降权” 网络交易平台新规出台
Xin Lang Cai Jing· 2026-01-07 08:59
Core Viewpoint - The article discusses the recent release of the "Network Transaction Platform Rules Supervision and Management Measures" by the State Administration for Market Regulation and the National Internet Information Office, aimed at regulating the rules of online transaction platforms to protect the rights and interests of all parties involved in online transactions [1][2]. Group 1: Key Aspects of the New Regulations - The regulations focus on enhancing transparency in platform governance by requiring platforms to publicly disclose rule-making and modification processes, ensuring participation and awareness of merchants and consumers [1][2]. - The regulations emphasize fair execution of rules, including the establishment of complaint rights and dispute resolution mechanisms to prevent arbitrary enforcement and abuse of rules [2][3]. - The regulations specifically prohibit unreasonable restrictions on merchants' autonomy, excessive fees, and penalties, aiming to protect the rights of both merchants and consumers [2][3]. Group 2: Implementation and Communication - The regulations mandate continuous public disclosure of platform rules, requiring clear and accessible content, with specific timelines for public notice before rule implementation [3]. - Platforms are required to solicit public opinions on rule changes and must provide justifications for any opinions not adopted, ensuring transparency in the decision-making process [3]. - The regulations encourage regular communication and consultation with stakeholders to gather feedback on rules that significantly impact various parties [3][4].
剑指大数据“杀熟”,网络交易平台规则监管新规重磅落地
Huan Qiu Wang Zi Xun· 2026-01-07 06:15
Core Viewpoint - The release of the "Regulations on the Supervision and Management of Online Trading Platforms" aims to standardize the rules set by online trading platforms, ensuring the protection of the rights of both operators and consumers in the digital marketplace [1][5]. Group 1: Regulatory Framework - The new regulations impose clear requirements on platforms regarding the formulation, modification, and execution of their rules, including obligations for information disclosure, public consultation, reasonable transition periods, and the establishment of complaint channels [1][2]. - Platforms are required to create a communication and negotiation mechanism for significant rule changes and a dispute resolution mechanism to ensure transparency and fairness in rule changes [1]. Group 2: Consumer and Operator Protection - The regulations include a "negative list" that prohibits platforms from imposing unreasonable restrictions on operators' business activities, charging unreasonable fees, or limiting consumer rights [4]. - Specific prohibitions include the use of platform rules to exempt platforms from liability, impose excessive consumer responsibilities, and practices like "price discrimination" based on data analytics [4][5]. Group 3: Enforcement and Compliance - The regulations enhance enforcement collaboration between market regulation and cybersecurity departments, establishing mechanisms for information sharing and joint assessments [4]. - Platforms are encouraged to publish compliance reports and engage in self-assessments or third-party evaluations to promote industry self-discipline [5]. Group 4: Industry Impact - Analysts suggest that the new regulations represent a deepening and refinement of regulatory oversight in the platform economy, addressing previous imbalances where platforms held excessive power over merchants and consumers [5]. - The regulations aim to foster a fairer, more transparent, and legally compliant online trading environment, shifting the focus from mere traffic growth to enhancing user experience and compliance [5].