Core Viewpoint - The article highlights the severe consequences faced by car owners of bankrupt electric vehicle companies, particularly focusing on the collapse of Neta Auto and the resulting loss of warranty and maintenance services for over 400,000 car owners [3][4][5]. Group 1: Impact on Car Owners - Many Neta Auto owners are experiencing warranty failures, difficulty in obtaining parts, and even insurance rejections due to the company's operational struggles [4][5]. - The collapse of several new energy vehicle brands over the past decade has left numerous car owners without adequate after-sales support, leading to a significant number of unresolved issues [4][5]. - The termination of services, such as the promised free 5G connectivity, has further exacerbated the situation for car owners, who are now forced to pay out of pocket for services that were initially included in their purchase [7][8]. Group 2: Maintenance and Repair Challenges - After the bankruptcy of car manufacturers, authorized repair networks have closed, leaving car owners with no choice but to seek repairs at independent shops, often at their own expense [6][8]. - The cost of repairs has increased significantly due to the lack of available parts and the closure of authorized service centers, leading to a situation where car owners feel like "sheep to be slaughtered" [10][11]. - The repair industry for electric vehicles is facing challenges due to the high costs and risks associated with obtaining manufacturer authorization, which limits the number of repair shops willing to service these vehicles [9][12]. Group 3: Parts Availability and Repair Costs - The sources of parts for repairs have become limited, primarily relying on leftover inventory from parts manufacturers, dismantled vehicles, and unsold stock from closed dealerships [12][13]. - The absence of aftermarket parts for many electric vehicle models has resulted in higher repair costs, as car owners have little negotiating power and must pay inflated prices [9][13]. - The overall repair market for electric vehicles remains underdeveloped, with many independent shops lacking the necessary equipment and expertise to handle repairs effectively [14][15].

Core Insights - The collapse of several electric vehicle (EV) companies in China has left millions of car owners facing warranty issues and lack of after-sales service [1][2][3] - The warranty system has effectively disintegrated, with many car owners unable to access necessary repairs or parts, leading to significant financial burdens [2][4] - The competitive landscape for EVs has shifted dramatically, with many new brands failing and leaving behind unresolved after-sales responsibilities [1][5] Group 1: Warranty and After-Sales Service - The warranty promises made by companies like Neta Auto have become meaningless as the company enters bankruptcy, leaving car owners without support [1][2] - Many car owners are now forced to seek repairs at independent shops, often at their own expense, as authorized service centers close down [2][4] - The collapse of the warranty system has resulted in a lack of accountability, with car owners left to navigate repairs without manufacturer support [2][6] Group 2: Repair Costs and Challenges - Car owners report exorbitant repair costs, with some facing charges of up to 6,000 yuan for basic diagnostics and repairs [5][6] - The availability of parts has become a significant issue, with repair shops relying on leftover inventory from defunct companies or salvaged parts from scrapped vehicles [6][7] - The lack of authorized repair facilities has led to a situation where repair costs are high and transparency is low, leaving car owners with little negotiating power [4][6] Group 3: Market Dynamics and Future Outlook - The EV repair market is still developing, with some platforms beginning to offer specialized services, but overall, the industry lacks robust regulatory support [8] - The competitive environment for EVs is expected to remain challenging, as many new entrants struggle to establish sustainable after-sales networks [1][8] - The absence of a comprehensive support system for EV owners post-purchase poses risks for future market growth and consumer confidence [7][8]

近年来，针对新能源汽车"买得起、修不起"的控诉声不绝于耳，消费者承担高额维修费、维修工被迫对峙公 堂等事情时有发生，暴露出新能源汽车维保生态的种种痛点。 记者调查了解到，新能源汽车维修贵往往是因为其设计新潮，缺乏通用配件。以至于不少消费者认为，这是主机 厂故意而为之，卖车不赚钱就要想方设法从售后赚钱。在某社交平台上，这类抱怨比比皆是。此外，新能源汽车 的模块化、一体化设计，让某些零部件"只换不修"，也在一定程度上推高了维修成本。 专家指出，随着新能源汽车保有量增加，如果不重视维修难、维修贵等问题，新能源汽车的使用成本优势或将就 此丧失。 修不起！"买车省的钱又花出去了" 12万元买来的新能源车，维修底盘需花费6万余元； 给自己的新能源车换块电池，所需费用竟然超过车价的50％； 不到6万元入手的新能源车，换个左大灯报价3900元； …… 近年来，新能源车主们抱怨爱车维修贵的事件时有发生，不少人吐槽电车维修成本远甚油车。某自主品牌新能源 车主杨丽（化名）之前开车时不小心发生剐蹭，车门掉了一点漆，需要进行补漆。她告诉记者，4S店当时报价三 四千元，自己去路边修理厂一问，仅需500元。"这款车我入手之后就开始降价，现 ...