旅游安全保障
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“超龄”老人跟团旅行途中不幸离世,谁来承担责任?法院判了!
Xin Lang Cai Jing· 2025-12-23 05:39
来源:湖南高院 法院经审理查明认为,旅行社作为旅游经营服务机构,对游客负有必要的提示和救助义务,且其对旅行 团中65周岁以上的游客收取了"超龄费",应负有更高的保障义务,但其未能证明向王某告知旅行途中的 安全注意事项和游客不适宜参加旅行活动的情形,亦未证明在旅行前询问王某的个人健康状况,且本次 旅行行程安排较紧、游玩时间较长,在一定程度上加重了老年团员的身体负担,对王某的死亡后果存在 一定过错,法院酌定其应承担与其过错程度相适应的25%的责任。 保险公司组织65岁以下客户旅行,68岁老人交纳"超龄管理费"后加入。不料老人因中暑引发高血压晕 倒,送医抢救无效离世。保险公司、旅行社和老人子女就赔偿问题争执不下。 近日,邵阳市大祥区人民法院审理了这样一起生命权、身体权、健康权纠纷案件。 基本案情 2024年10月,某保险公司为其客户策划了云南西双版纳的旅行活动。某旅行社提供此次旅游服务并对超 过65岁的人员收取800元"超龄费",68岁的客户王某在交纳了"超龄费"后成功报名参团旅行。 旅行第4天,早上7点30分左右,王某随团先后经历商场购物、爬山观景、篝火晚会和夜市游览等项目, 至夜晚22点20分左右返回酒店。在酒 ...
“一景区一方案,一点位一措施”,房山警方保障秋季游客赏叶安全
Xin Jing Bao· 2025-10-22 13:34
Group 1 - The article highlights the enhanced security measures implemented by the Fangshan District Public Security Bureau to ensure the safety of tourists during the 14th Red Leaf Festival in Zhoukoudian Town, which is expected to attract more visitors than in previous years [1][2] - Specific strategies include identifying congestion points, peak visitor times, and key security nodes, leading to tailored security plans for each scenic area [1][2] - The collaboration with local emergency services, urban management, and market regulation authorities aims to improve the tourism environment through both crowd management and enforcement against illegal activities [1][2] Group 2 - Traffic management plans have been developed to address potential large crowds and vehicle flow, including measures like remote crowd control, QR code ticketing, and limiting access at critical points [2] - Joint law enforcement efforts are being made to combat issues such as illegal tour guides and unlicensed vendors, with a focus on protecting tourists from exploitation [2] - The police have increased training for patrol officers to enhance their ability to identify and address these issues dynamically, ensuring a safe and enjoyable experience for visitors [2]
【省文化和旅游厅】陕西多措并举提升暑期游客体验
Shan Xi Ri Bao· 2025-07-02 22:52
Group 1 - The core viewpoint of the articles emphasizes the initiatives taken by the Shaanxi Provincial Department of Culture and Tourism to enhance tourist experiences during the upcoming summer travel peak [1][2] - Shaanxi will implement a series of measures including product supply enhancement, warm service offerings, and safety guarantees to improve visitor satisfaction [1] - The province plans to promote various themed travel products such as "Historical Culture Exploration Tour" and "Red Memory Pursuit Tour" to cater to diverse tourist needs [1] Group 2 - In response to high temperatures, flood risks, and geological disaster threats during the summer, Shaanxi will strengthen early warning systems in collaboration with meteorological and emergency departments [2] - The province will enforce safety responsibilities among key enterprises like travel agencies and scenic spots, and enhance emergency response drills [2] - Shaanxi's tourist satisfaction rate increased by 2.1 percentage points in the first half of the year compared to the second half of 2024 [2]
吸引中国游客,泰国推出“安全旅行印章”
Huan Qiu Shi Bao· 2025-06-29 22:37
Core Viewpoint - The Thai government is implementing a "Safe Travel Stamp" initiative to restore confidence among Chinese tourists following a significant decline in visitor numbers and safety concerns [1][3]. Group 1: Safety Measures and Initiatives - The Thai National Tourism Bureau has introduced the "Safe Travel Stamp" as a follow-up to previous safety measures aimed at reassuring tourists [3]. - The stamp's criteria include safety of operating venues, payment security, foreign language communication skills, and ease of transportation [3]. - The certification process will be completed by July, with a formal awarding ceremony planned for August [3]. Group 2: Impact of Recent Events - Recent incidents, particularly the case of a Chinese actor being lured to Thailand and caught in a scam, have severely damaged Thailand's reputation among Chinese tourists [3]. - The "Sawasdee Nihao" campaign held from May to June aimed to improve Thailand's image in the Chinese tourism market but had limited success in reversing the decline in visitor numbers [3]. Group 3: Visitor Statistics - From January 1 to June 22, 2023, Thailand welcomed 2.17 million Chinese tourists, a decrease of 4.24% compared to the same period last year [3]. - China, previously the largest source of inbound tourists for Thailand, has now been surpassed by Malaysia [3]. - The Thai National Tourism Bureau has set a target of 6.9 million Chinese tourists for the year, necessitating the attraction of 4.73 million additional visitors in the second half of the year [3].
中国驻登巴萨总领馆召开领区中国游客旅游安全联席会议
人民网-国际频道 原创稿· 2025-06-26 02:01
Group 1 - The meeting aimed to enhance the safety and security of Chinese tourists in Indonesia, reflecting the growing number of Chinese visitors and the importance of their safety for the tourism industry [4][5] - The Chinese Consulate in Denpasar emphasized the need for collaboration with Indonesian authorities to create a safe and smooth travel environment for Chinese tourists, aligning with President Xi Jinping's directives on overseas citizen safety [4][5] - The Indonesian Tourism Ministry highlighted the significance of the Chinese market for Indonesia's tourism sector and outlined strategic measures to improve service quality for Chinese tourists, including training officials and enhancing communication channels [5][7] Group 2 - The meeting included representatives from various sectors, including law enforcement and immigration, who expressed their commitment to work with the consulate to improve the travel experience for Chinese tourists [7] - The Consulate proposed three initiatives: enhancing industry training and regulation, improving safety alerts at popular tourist sites, and increasing oversight of the vehicle rental industry [4] - Bali's provincial government is implementing laws and standards to regulate tourism personnel behavior, aiming to enhance the quality of tourism services for visitors [5]
中国跃居巴厘岛第三大客源国 中印尼共议提升旅游安全
Zhong Guo Xin Wen Wang· 2025-06-25 15:30
Core Points - China has become the third largest source of foreign tourists to Bali, Indonesia, highlighting the growing importance of Chinese tourists in the Indonesian tourism market [1][2] - The Chinese Consulate in Denpasar held a meeting to enhance tourism safety and optimize service experiences for Chinese tourists [1] - The meeting included representatives from various Indonesian government departments and Chinese airlines, indicating a collaborative effort to improve tourist safety and satisfaction [1][2] Group 1 - The Chinese Ambassador to Indonesia emphasized the increasing political trust and practical cooperation between China and Indonesia, which has led to a rise in Chinese tourist visits [1] - The Consulate aims to work closely with Indonesian authorities to create a safe and smooth travel environment for Chinese tourists [1] - The Consulate has issued multiple consular alerts and assisted in handling several consular protection cases over the past year [1] Group 2 - The Indonesian Tourism Minister's representative highlighted the significance of China as a key market for Indonesia's tourism industry and mentioned ongoing efforts to improve service capabilities [2] - The Bali provincial government is committed to ensuring the safety and comfort of tourists by enhancing regulations and standards [2] - Various departments, including immigration and customs, expressed their willingness to cooperate with Chinese authorities to provide a comfortable and safe travel experience for Chinese tourists [2]
品牌+服务 流量变“留量”
Jing Ji Ri Bao· 2025-06-12 22:04
Core Viewpoint - Guizhou's cultural tourism industry is experiencing a strong recovery, driven by various cultural and sports activities, with significant increases in tourist numbers and revenue [1][2]. Group 1: Tourism Revenue and Visitor Statistics - During the Dragon Boat Festival holiday, Guizhou's Rongjiang County received over 191,900 visitors, generating a total tourism revenue of 179 million yuan [1]. - The county's tourism revenue is projected to exceed 10 billion yuan in 2024, marking a year-on-year growth of 28.6% [1]. Group 2: Development of Cultural and Sports Activities - Guizhou has successfully created multiple cultural and sports IPs, such as "Village Super" and "Village BA," which have gained widespread attention and generated significant online traffic, with topic views nearing 100 billion [1]. - The integration of cultural and natural resources has been pivotal in attracting tourists and enhancing the overall tourism experience [1]. Group 3: Transportation Infrastructure - Guizhou has accelerated the construction of a modern transportation system, connecting with major cities through air, high-speed rail, and highways, facilitating easier access for tourists [2]. - The province has developed personalized travel services, such as "supporting flights" and "small group tours," to cater to diverse tourist needs [2]. Group 4: Strategies for Sustaining Tourism Growth - To retain tourist interest, it is essential to strengthen brand development, highlight uniqueness, and enhance influence by leveraging local resources [2]. - Improving service quality and creating diverse consumption scenarios are crucial for ensuring a welcoming experience for visitors [3]. - Establishing a robust tourism safety system is necessary to mitigate risks and ensure a safe environment for tourists [3].