近日，省市场监管局印发《行政指导工作规范》，旨在纵深推进全省市场监管系统服务型执法，全 面构建全链条执法服务新体系，预防和化解生产经营中的安全风险。 《工作规范》明确了市场监管部门实施行政指导应当遵循合法合理、公平公开、自愿接受、服务导 向的原则，提出了行政指导的内涵原则、方式范围、适用程序、监督检查、指导文书等具体要求。同 时，《工作规范》明确了监督检查主要内容和不得实施行政指导的情形。 《工作规范》列举了行政辅导、行政提示、行政告诫、行政建议、行政约谈、行政示范和案件回访 多种方式。市场监管部门可根据不同对象和事项，采取帮扶类、指引类、预防类等措施，通过书面、口 头、电话等形式开展行政指导。在符合基本原则要求前提下，市场监管部门可探索更多的行政指导实施 方式。 此外，《工作规范》明确了行政约谈的工作程序，包括负责人审批、书面记录、制作《行政约谈 书》等流程。《工作规范》还指出案件回访的工作内容，涉及核查执法人员办案情况、征求当事人意见 建议、政策法规宣传、督导罚款缴纳及整改措施落实情况、收集企业生产经营痛点堵点。 省市场监管局相关负责人表示，各地应规范推行行政指导，积极引导行政相对人守法合规经营，督 促其 ...

省药监局出台《首次轻微违法行为不予行政处罚清单》，推进包容审慎监管，全面推行服务型执 法，采取预防为主、轻微免罚、重违严惩、过罚相当、事后回访等措施，将服务贯穿于药品行政执法事 前、事中、事后全过程。 上述《清单》对违法情节轻微，不影响药品、医疗器械、化妆品的安全性、有效性的初次违法行 为，在符合相关规定情形下，应当不予处罚的行为作出了具体规定。初次违法是指当事人五年内在其全 部生产经营地域范围内第一次实施同一性质违法行为。但当事人被处以五年以上职业禁止处罚的除外。 省药监局政策法规处负责人介绍，今年以来，省药监局审评人员赴17家企业开展注册现场指导，变 被动受理为主动服务，完成涉企行政检查1060家次，对20余家企业开展点对点帮扶，产业发展环境持续 改善。（记者：周明 见习记者：马瑜） 9月4日，记者从省药监局获悉：陕西实行药品领域行政审批全程网办、一网通办和发放电子许可证 书，实现服务对象办事"零跑腿"。 "十四五"以来，陕西深入开展药品监管政务服务提质增效专项行动，精减政务服务流程节点7个， 优化12个事项的办事流程。积极推动零售药店开办"一件事"改革，将多个相关联的"单项事"合理归集、 一并办理，申报 ...

Core Viewpoint - Jiangsu Province's market regulatory authority has introduced measures to optimize the legal business environment through a "law enforcement + service" approach, focusing on proactive risk prevention and reducing burdens on businesses [1][2][3] Group 1: Key Measures - The measures include five main principles: prevention first, leniency for minor violations, proportional penalties, strict punishment for serious violations, and effective follow-up management [1][2] - A total of 20 specific measures have been outlined to address pain points in enforcement practices, enhancing compliance awareness among businesses [1][3] Group 2: Implementation and Impact - The new leniency policy has expanded to 77 items for non-penalty and 44 items for reduced penalties, benefiting 15,000 businesses and saving them 1.04 billion yuan in penalties in the first half of the year [2][4] - Local practices in cities like Wuxi and Taizhou have shown effective implementation, with Wuxi handling 9,960 leniency cases and benefiting over 6,880 small businesses [4][5] Group 3: Future Directions - The regulatory authority plans to strengthen coordination, enhance policy interpretation, and dynamically optimize measures based on feedback from businesses to ensure effective implementation [5]

Core Viewpoint - The focus of the article is on the transformation of regulatory practices in Changping District, Beijing, emphasizing a "service-oriented enforcement" approach to enhance business support and optimize the regional business environment [1][2]. Group 1: Regulatory Innovations - Changping District Market Supervision Administration has implemented a service-oriented enforcement model, which has led to a significant reduction in food-related complaints, with a 50% decrease in complaints from January to July 2024 compared to the same period in 2023 [2]. - The introduction of consultation and review systems for major cases has ensured that all procedures from case filing to penalty decisions are legal and compliant, with 59 case review meetings and 21 consultation meetings held since the implementation [1]. Group 2: Business Engagement - The administration has actively engaged with businesses by providing legal services and inviting them for consultations, which has improved communication and service effectiveness [3]. - Over 70,000 business entities have been exempted from penalties since 2024, amounting to a total of 25.72 million yuan in waived fines, demonstrating the effectiveness of the service-oriented approach [3]. Group 3: Shift in Enforcement Philosophy - The philosophy of enforcement has shifted from a focus on penalties to one aimed at industry regulation and future development, with the goal of using individual cases to improve overall industry standards [3]. - The administration has adopted a proactive approach to monitoring, including online oversight of 2,689 catering units and creating a "no disturbance" list for 12,433 businesses, thereby minimizing disruptions to operations [2].

Group 1 - The core viewpoint emphasizes that administrative penalties are not the goal, but rather the fundamental aim is to regulate and develop the market effectively [1] - The Changping District Market Supervision Administration has shifted to a "service-oriented law enforcement" approach, enhancing efficiency and optimizing the business environment [1][2] - The implementation of consultation and review systems for major cases has ensured legal compliance throughout the entire process of case handling, with 59 case review meetings and 21 consultation meetings held, resulting in 434 cases receiving reduced penalties [1] Group 2 - The innovative regulatory model has led to a significant decrease in food-related complaints, with a 50% reduction in complaints from January to July 2024 compared to the same period in 2023 [2] - The number of label-related complaints dropped from 1,024 in the first half of 2023 to 89 in the same period of 2024, indicating improved compliance [2] - The shift from "management-oriented" to "service-oriented" law enforcement has encouraged businesses to proactively engage with regulatory authorities, enhancing internal oversight and communication [2] Group 3 - The Changping District Market Supervision Administration has actively engaged with businesses by providing legal services and soliciting feedback, improving the effectiveness of service delivery [3] - The administration has exempted over 70,000 business entities from penalties in 2024, amounting to a total of 25.72 million yuan in waived fines [3] - The service-oriented law enforcement approach requires higher professional standards from enforcement personnel, prompting ongoing training and social oversight [3]

Core Viewpoint - The article emphasizes the shift towards "service-oriented law enforcement" in Beijing's Changping District, aiming to enhance enterprise efficiency and optimize the business environment through flexible enforcement and precise services [1][2]. Group 1: Regulatory Innovations - Changping District Market Supervision Administration has implemented a consultation and review system for major cases, ensuring legal compliance throughout the entire process of case handling [1]. - Since the implementation of these systems, 59 case review meetings and 21 consultation meetings have been held, resulting in the reduction of penalties for 434 cases [1]. Group 2: Impact on Complaints and Business Relations - There has been a significant decrease in food-related complaints, with a 50% reduction in complaints in the food circulation sector from January to July 2024 compared to the same period in 2023 [1]. - Complaints regarding labeling dropped from 1,024 cases in the first half of 2023 to 89 cases in the same period of 2024 [1]. - Businesses have reported a shift from evading regulation to proactively engaging with regulatory bodies, leading to improved internal oversight and communication [1]. Group 3: Service-Oriented Approach - The Changping District Market Supervision Administration has adopted a service-oriented approach by actively engaging with businesses, providing legal services, and facilitating communication through platforms like commercial associations [2]. - Since 2024, over 70,000 business entities have been exempted from penalties, amounting to a total of 25.72 million yuan [2]. - The service-oriented law enforcement model requires enhanced professional training for enforcement personnel, promoting continuous improvement in regulatory practices [2].

Core Points - The Chaoyang District Market Supervision Administration has released a new list of service-oriented law enforcement items, which includes 265 penalty-exempt items, aiming to provide more inclusive and precise law enforcement services while maintaining strict regulation [1] - Since the implementation of the error-correction mechanism in 2019, over 3,900 administrative penalty cases have been applied under this policy, resulting in a penalty reduction amounting to 180 million yuan, effectively lowering the operational burden on enterprises [1] - The new list expands the scope of error-correction, particularly in 14 market supervision areas such as food, medicine, and certification, and allows for a minimum penalty reduction of 5%, balancing enforcement strength with a more humane approach [1] Implementation and Standards - The accompanying implementation opinions clarify key criteria for determining "minor harm consequences" and "timely correction," and provide detailed considerations for non-penalty in 11 common law enforcement areas, ensuring uniformity in discretion and preventing inconsistent penalties for similar cases [2] - The new list aligns with the recently enacted Private Economy Promotion Law, emphasizing regulatory guidance, service optimization, and enhanced rights protection, thereby improving the development environment for private enterprises [1][2]

转自：榆林市市场监管 为切实维护消费者合法权益，优化市场环境，2025年榆林市市场监督管理局深入开展"守护消费"铁拳行 动，纵深推进服务型执法，加强对市场主体的指导与服务，严厉打击各类违法行为，查处了一批违法案 件，现将典型案例公布如下。 一、榆林市榆阳区某加油站销售不符合国家标准的车用柴油案(市执法支队查办) 案情摘要：当事人销售的-10号车用柴油经检验密度(20℃)不符合GB19147-2016(Ⅵ)标准要求，货值金额 为18417.74元，违法所得4604.44元。2024年12月17日，执法人员现场检查时已全部销售。 调查结果：当事人的上述行为违反了《中华人民共和国产品质量法》第十三条的规定，构成销售不符合 国家标准的车用柴油的违法行为。 处理结果：鉴于当事人积极配合执法人员提供证据材料，履行进货查验制度，知其违法行为后积极整改 并向本局提交整改报告，给予当事人减轻处罚。依据《中华人民共和国产品质量法》第五十五条规定， 对当事人作出如下行政处罚：1.没收违法所得4604.44元;2.处货值金额(18417.74元)0.5倍的罚款9208.87 元，罚没金额13813.31元。 典型意义：本案查处打击了 ...

Core Viewpoint - The "Charming Swimming" project in Yuhang District utilizes advanced digital technologies for real-time monitoring of swimming pool water quality, enhancing public health safety and transparency in regulatory practices [1][2][3] Group 1: Project Implementation - The "Charming Swimming" project has been implemented over the past two years, monitoring over 50 swimming venues in Yuhang District for water quality and hygiene [1] - Real-time data on pH levels, temperature, and residual chlorine is displayed on electronic screens at swimming venues, allowing residents to check water quality easily [1] Group 2: Regulatory Approach - The Yuhang Disease Control Supervision has adopted a three-color warning system to classify swimming venues based on hygiene and safety, providing reminders for venues needing improvement [2] - The regulatory body has established a WeChat group for over 90 swimming venues to facilitate communication and guidance, promoting a service-oriented enforcement approach [2] Group 3: Expansion of Monitoring - The project has expanded to monitor air quality indicators such as carbon monoxide, formaldehyde, and PM2.5 in five venues, including cinemas and bathhouses, using IoT technology [2] - The "Safe Stay" project has been initiated to monitor hygiene practices in 23 key hotels, ensuring comprehensive oversight of cleanliness and safety [2] Group 4: Impact on Public Health - The online monitoring and service-oriented enforcement model aims to overcome traditional regulatory inefficiencies, reducing health risks in public spaces and improving hygiene management [3] - Future plans include broadening the online monitoring network to enhance public health governance and protect vulnerable populations [3]

Group 1 - The core viewpoint of the article emphasizes the transformation of administrative law enforcement in Tianjin's Beichen District from a punitive approach to a service-oriented model, enhancing the quality of economic development [1][2] - The Beichen District Market Supervision Administration has handled 30 cases of first-time violations without penalties and exempted minor violations, indicating a shift towards a more supportive regulatory environment [1] - The district has implemented a "three books and one letter" guidance system for 56 business entities, promoting proactive compliance among businesses rather than reactive adherence to regulations [1] Group 2 - The administration has established a cross-departmental long-term mechanism to address malicious complaints, successfully identifying 266 cases of malicious reporting and reducing related administrative inspections by over 200 [1][2] - A new mechanism combining risk warning, precise guidance, and long-term tracking has been introduced to assist foreign trade enterprises in strategic material reserves and compliance with product labeling systems [2] - In the food service sector, a red-yellow-green warning label management system has been developed, which has shortened the rectification period for businesses by 40% [2]