警银联动
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“火眼金睛”截断远程诈骗,中信银行南京分行保住客户20万元血汗钱!
Jiang Nan Shi Bao· 2025-10-14 10:26
Core Insights - A successful interception of a telecom fraud case occurred at CITIC Bank's Nanjing branch, saving a customer nearly 200,000 yuan [1] - The incident highlights the effectiveness of the bank's intelligent risk control system, which utilizes big data and artificial intelligence for real-time risk alerts [1] Group 1: Incident Details - The fraud attempt involved a customer, Ms. Zhu, who was misled by a caller posing as a "Douyin customer service" representative, leading her to share sensitive information [1] - The bank's staff noticed that Ms. Zhu's phone was in "screen sharing" mode and acted quickly to prevent further loss [1] - The bank's emergency response system was activated, connecting branches from Changzhou to Nanjing and up to the Beijing headquarters to facilitate a rapid response [1] Group 2: Bank's Response and Strategy - CITIC Bank plans to deepen its "police-bank cooperation" mechanism to combat evolving telecom fraud tactics [2] - The bank aims to enhance its predictive warning systems and long-term public awareness campaigns to protect customers' financial security [2]
中信银行长沙分行“警银联动”成功拦截涉诈资金 筑牢金融安全防线
Chang Sha Wan Bao· 2025-09-25 08:59
Core Viewpoint - The effective "Police-Bank Cooperation" mechanism has successfully blocked two suspected telecom network fraud cases, highlighting the importance of collaboration between financial institutions and law enforcement in combating fraud [1][3][5] Group 1: Incident Overview - On September 11, 2025, staff at the CITIC Bank Changsha Labor Middle Road branch identified suspicious behavior from two customers, leading to the activation of an emergency response plan [3] - The bank reported the suspicious activity to the police, resulting in the interception of fraudulent funds and the apprehension of suspects [3][4] - The Rainflower District's anti-fraud center praised CITIC Bank for its proactive role in fraud prevention and effective collaboration with law enforcement [3][4] Group 2: Fraud Prevention Efforts - CITIC Bank has enhanced its digital fraud prevention capabilities and established a robust "Sentinel" anti-fraud risk control system [4] - In the first half of the year, the bank protected over 2,800 potential fraud victims and intercepted more than 21 million yuan in fraudulent transactions [4] - The bank has assisted law enforcement in handling over 2,900 suspicious transactions this year, demonstrating the effectiveness of the police-bank cooperation mechanism [4][5] Group 3: Future Commitment - CITIC Bank aims to continue ensuring customer information and fund security while enhancing its cybersecurity measures [5] - The bank is committed to increasing public confidence in financial technology security and providing safer, more efficient financial services [5]
警银联动筑牢金融防线 成功拦截涉诈资金守护群众“钱袋子”
Zhong Guo Jin Rong Xin Xi Wang· 2025-08-25 07:39
Core Viewpoint - The collaboration between the police and the Postal Savings Bank of China in Fengtai District has successfully intercepted a telecom fraud case, highlighting the importance of joint efforts in safeguarding financial security and protecting citizens' assets [1][2]. Group 1: Incident Overview - On May 20, 2025, a customer attempted to withdraw 100,000 yuan, claiming it was to repay a debt to her nephew, which raised suspicions among bank staff due to the recent transfer of funds and her vague responses [1]. - The bank staff, trained in fraud detection, contacted the local police, who quickly responded and verified that the funds were part of a telecom fraud case involving a victim from Jiangxi [2]. Group 2: Response and Outcome - The police acted promptly to halt the transaction, preventing the victim's funds from being lost, demonstrating the effectiveness of the bank's suspicious transaction verification mechanism [2]. - The victim expressed immense gratitude during the fund return ceremony, acknowledging the keen judgment and efficient actions of both the bank and police [2]. Group 3: Future Initiatives - The Postal Savings Bank of China in Fengtai District plans to strengthen the police-bank collaboration mechanism, aiming for tighter coordination and quicker responses to enhance financial security for the public [3]. - This initiative is part of a broader commitment to uphold social safety and maintain financial order, contributing to the establishment of a safer and more lawful society [3].
建行济南龙泉大厦支行:用心用情用智 守护反诈“最后一公里”
Qi Lu Wan Bao· 2025-06-12 02:22
Core Insights - The article highlights a successful intervention by the staff of the CCB Jinan Longquan Building branch, who prevented a customer from falling victim to a scam by intercepting over 300,000 yuan in fraudulent funds [1][2] - The incident showcases the effectiveness of the "police-bank cooperation" mechanism in combating fraud and emphasizes the importance of staff training and risk awareness in financial institutions [2] Summary by Sections - **Incident Description** - A customer attempted to withdraw 40,000 yuan, claiming it was needed for a child's wedding, despite having already withdrawn significant amounts from multiple bank branches [1] - Staff noticed unusual loan records on the customer's salary card, raising suspicions of potential fraud [1] - **Staff Response** - The staff employed a strategy to delay the transaction while assessing the situation, maintaining communication with the customer to prevent the scammers from realizing the intervention [1][2] - They activated the branch's anti-fraud emergency mechanism and reported the situation to the police through the "police-bank cooperation" platform [1] - **Outcome** - Upon the arrival of anti-fraud police, a thorough analysis of the funds was conducted, leading the customer to recognize the scam [2] - The incident exemplified the branch's commitment to customer safety and the effective operation of the anti-fraud mechanism [2] - **Future Actions** - The bank plans to deepen cooperation with law enforcement to strengthen fraud prevention measures and protect customers' financial security [2]